Position Summary:
An infrastructure engineer is an individual who designs, builds, coordinates, and maintains the IT environment companies need to run internal operations, collect data, develop and launch digital products and achieve other business objectives. The Infrastructure Engineer will join the customer support team to provide infrastructure support for state-of-the-art healthcare applications.
About The Role:
As an Infrastructure Engineer, you will
- Perform daily infrastructure checks and resolve day-to-day operational issues.
- Ensure good coordination of IT changes without impacting business processes
- Provide OS support (Linux and Windows) on VMware and Azure infrastructure
- Provide support within the various Paas/Iaas components of the cloud frameworks, including OS, network, access, security and storage
- Managing patching and package management, users and permissions. Disks, LVM and filesystems, OS-level networking
- Perform application and BAU infrastructure changes
- Deliver local infrastructure projects: builds, installations and configuration to best practice
- Troubleshoot system and applications issues
- Maintain documents, procedures and technical guides
- Participate in Change, Incident and Problem management
- Managing incidents and problems on a daily basis to minimize downtime on customer activities
- Work with technical and business units across the organization as part of incident and change management
- Ensure regular / recurring tasks and activities are managed efficiently and within defined time constraints
- Maintain a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures
What You Bring:
- Bachelor’s degree in computer science, Electronics, or another relevant field
- 2-4 years of experience working as system administrator or infrastructure engineer
- Excellent written and oral communication skills with the ability to articulate concepts to a variety of audiences.
- Comfortable working in a fast-paced, changing environment.
- Basic or intermediate knowledge and system administration skills on Windows and/or Linux
- Basic or intermediate understanding of network technologies and protocols
- Ability to quickly ramp up on new cloud technologies and translate traditional and other cloud-related experience
- Job requires flexibility to provide 24x7 on call client support on rotational basis
Summary
Business Analysts II will be responsible for implementing technical solutions to business problems, or to advance a company’s efforts, begins with defining, analysing and documenting requirements. Managing requirements at the project level can help fulfil business needs. To succeed in this role, you should have a natural analytical way of thinking.
To be successful in this role you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability.
Essential Duties and Responsibilities
- Understand business need of the requirements.
- Capture the requirements and prioritize them along with the respective stakeholders.
- Break the requirements into smaller tasks or stories based on necessity.
- Prepare the requirement traceability matrix and maintain it.
- Create user story documents with reference to the traceability matrix created.
- Capture the acceptance for all the requirements.
- Work on gap analysis between two versions of guiding Care for client upgrades.
- First point of contact for all the requirement related clarifications.
- Validate all the requirements with respect to the story documentation signed off by the stakeholders.
- Demonstrate features and help the stakeholders to stay abreast with the features of the product.
- Participate in daily scrums, sprint planning meetings, sprint reviews, and retrospectives.
- Participate in daily meetings with product managers, SMEs, and other stakeholders extracting requirements.
- Work as a liaison between the stakeholders/clients and scrum team.
- Analyse customer workflows and convert them into system workflows.
- Communicates status externally and raising risk at the right time.
- Support new client implementations.
- Manage Product Backlog.
Supervisory Responsibilities
Business analyst II is not a supervisory role. You will receive general instructions on routine work, detailed instructions on new projects or assignments.
Education Qualification
Bachelor’s or master’s degree in Administration
2-5 years of related experience.
Certification - ECBA, CCBA, CBDA, AHM-250 and CBAP is preferred.
Competencies
- Agile Business Analysis
- Excellent communicator with the ability to translate data into actionable insights.
- Highly proficient technical writing capabilities
- Presentation skills
- Technical Knowledge
- Analytical Skills
- Negotiation Skills
Position Summary:
We are looking for a Lead Java Software Engineer who is passionate about analyzing, designing and developing cutting age software to solve a significant problem in Provider Data Management space. As a Lead Java Engineer, you will be working on our new product from top to bottom while creating new capabilities in various modules and will be a core problem solver.
In this role, you will be a key member in designing, implementing large-scale, distributed, highly available, data-driven enterprise frontend and backend software applications.
The ideal candidate will be excited about working on new product development, is comfortable pushing the envelope and challenging the status quo, sets high standards for him/herself and the team, and works well with ambiguity.
What you will do:
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Work with a global cross-functional engineering team on developing new services , tools to enable core Product capabilities.
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Design, develop and test cloud native, large scale, scalable, distributed, highly available, data-driven enterprise software applications
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Take full ownership of software development lifecycle including planning, design, architecture, development, test & deployment of services
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Evaluate new technology solutions, innovation, evolution, and trade-offs
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Participates in R&D, Proof of Concepts, Prototyping, Code review etc.
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Influences the development practices so that they are in compliance with best practices, policies and procedures
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Ensure software products meet all non-functional requirements including operational and security needs
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Excellent verbal and written communication skills, problem solving skills
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Ability to document and explain technical details clearly and concisely.
What you bring:
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A hands-on, 7+ years of experience in design, architecture, developing and testing software systems or services.
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Experience in working with Java and its related technologies such as Hibernate, Spring, Spring Boot, PostgreSQL, JPA, webservices, Tomcat Application Server .
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Experience with REST API services development on Open API/Swagger specification
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Experience in building scalable, event-driven architecture, caching, observable and highly performant technology services
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Experience in developing secured applications (such as integrations with SSO, Oauth2, SAML, Spring security, etc.)
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Experience in working with messaging systems such as Confluent Kafka/ Azure Event Hub
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Experience in working with build and unit tests frameworks such as Maven, JUnit, Integration tests, Spring Mock
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Experience in working with containers, orchestration technologies, Git and Continuous Integration (CI)/Continuous Delivery (CD) pipelines.
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Knowledge of TCP/IP Networks, HTTP Protocol, Application Load Balancing, Reverse/Forward Proxy, SSL Encryption and Certificate management
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Experience in working with Agile/Scrum based development process
Bonus points:
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Nice to experience with Web front-end development using React, Redux, Typescript, Kendo-UI, HTML5, CSS3
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Nice to experience with cloud platforms or platform as a service such as Docker, Kubernetes and Azure Cloud
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Nice to experience in developing Workflow Engine Services using tools such as Kogito, JBPM
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Nice to have healthcare domain experience, preferably with expertise in provider data and familiarity with HL7 or FHIR data models
Position Summary:
The Production Support Associate Team plays a vital role in the overall delivery process. Our ideal candidate will be responsible for triaging and resolving Customer reported issues on a timely manner to ensure customer satisfaction. GuidingCare® is a complete platform for patient-centered care, offering health plans and provider organizations easy-to-use, next-generation data integration and workflow management tools. This position interacts with clients to review their internal workflows and processes and engages in IT solution discussions to optimize solutions aligned to their organizational goals. The Guiding Care Business Unit, is part of the larger HealthEdge organization.
Your Impact:
- Serve as a first point of contact with HealthEdge clients to triage and assist the customers on reported issues
- Learn and maintain proficiency in using the Guiding Care platform and understanding HealthEdge and its partner product and services
- Perform Production Support triage to diagnose issues, create solutions or route tickets appropriately
- Respond to tickets within the contractual service level agreement (SLA) times
- Act as an escalation point and advocate for critical customer issues, collaborating with other departments as needed
- Build rapport and elicit detailed information from clients regarding the expectations of, and issues pertaining to, HealthEdge’s products and services
- Gather and document requirements, use problem solving skills and investigative nature to expeditiously address questions and resolve issues
- Meet or exceed customer expectations by anticipating and resolving their issues
- Routinely update the client, following SLA guidelines, on active issues to gain additional information or to advise of status
- Seek out and embrace feedback, take on tough assignments to improve skills, keep knowledge and skills up-to-date and turn mistakes into learning opportunities
- Provide systems and clinical content training and support to clinical and non-clinical client support staff using the software in client sites
- Work in coordination with Account Management team and Delivery Manager to support clients, including managing minor projects
- Work with Project Managers, Business Analysts, SMEs, Developers and Delivery Managers to obtain a clear understanding of requirements, develop thorough test plans as needed, and to ensure status and schedules are communicated
- Verifies and identifies issues as either legitimate technical product flaws or simple user training deficiencies
- Interacts extensively with existing customers troubleshooting technical issues
- Engage cross-functional resources both internally and with customers to solve problems
- Perform all responsibilities in compliance with all HealthEdge policies, including without limitation those related to information privacy and security
- Attend and participate in team meetings and in-service activities, as necessary
- Provide high quality of work and identify opportunities for continual improvement
- Communicate effectively with customers both verbally and in writing
- Works closely with the customer through Service Desk or 1-800 numbers which are the mode for client interaction for logging in the service requests
- Reproduces / triages the customer reported issues / services with their product expertise and collected data from the client filled questionnaire
- Provide FAQ customer support (Helper Text or FAQ or Release Notes)
- Triage Data load (interface), Config Sync, Third Party Integrations, APIs, SSO, Letters and Tableau reports related tickets
- Support and work closely with cross functional teams during patch upgrades and major upgrades for a smooth release experience for the customer which mostly happens over the weekends
- Occasionally on call support during weekends and late working hours
- Other duties as assigned
What You Bring:
- Bachelor’s degree: preferably in Computer Science, Information Systems, Information Technology, or health care-related field from an accredited university required
- Master’s degree preferred
- 2-3 years of related experience
- An understanding of HIPAA and other federal and state laws and regulations relating to data privacy and security
- Have at least two (2) years of experience providing software support to end users
- Demonstrated ability to handle tier I and tier II client scenarios
- An understanding of technology and how it may facilitate improved patient outcomes and lower costs
- Exceptional customer service orientation
- Technical documentation creation/updating
- Experience documenting and tracking user tickets with software such as Jira or similar
- Ability to prioritize and execute tasks in a high-pressure environment
- Ability to work independently and collaboratively with multidisciplinary teams
- Excellent written and verbal communication skills
- Excellent computer skills and proficiency with Microsoft Office (Excel, Word, PowerPoint, and Visio)
- Ability to be highly organized
- Ability to work on multiple initiatives at once and be able to adapt to shifting priorities
- Self-starting, energetic, results-oriented team player with entrepreneurial spirit to support our growing business!
- Fostering communication
- Analytical thinking
- Problem solving
- Client Focus
HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.
Senior UX Designer
Position Summary:
As a Senior User Experience Designer, you will guide the design, build-out and optimization efforts of moving our main stake Claims Administration software, HealthRules Payor, to a new web-based UI. You will be working directly with customers, product management, agile engineering teams, and other stakeholders. A successful candidate will be able to discover, understand, and empathize with user needs, translate complex interactions into elegant solutions, and be able to communicate those solutions verbally, as well as through sketches, user flows, wireframes, and functional prototypes.
What you bring:
- BA/BS degree in Design (e.g. interaction design, graphics, visual communications, product), HCI, or a related field is preferred
- 5+ years of experience designing web B2B products
- 3+ years in a lead capacity working across various cross-functional, agile software development teams
- 3+ years in the Healthcare Insurance industry is highly preferred
- Proven expertise with common UX software and tools (Sketch, InVision, Figma and Adobe Creative Cloud) with a deep understanding of typography, color, layout, and responsive design principles
- Ability to define and effectively articulate design ideas and solutions (verbally and in writing) and discuss business problems with internal and external stakeholders positively influencing outcomes
- Ability to manage change and effectively communicate to teams and to delegate and allocate responsibilities efficiently to manage projects end to end; demonstrated understanding and application of usability and accessibility best practices
- Strong focus on usability and interactive design
- Portfolio highlighting experience and prior work
What you will do:
- Conduct quantitative and qualitative user research and synthesize research findings into design priorities
- Lead design thinking sessions for the initial concepts and bring ideas to life
- Understand and incorporate complex technical and business requirements into design
- Create and maintain digital assets, such as interface design files, wireframes, user flows, and interactive prototypes. Contribute to creating, organizing, and adapting our existing Design System
- Apply human centered design and rapidly test and iterate solutions
- Work with multi-disciplinary teams and consistently promote active collaboration, co-creation and continual alignment while building close relationships with customers and key collaborators
- Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII
- Champion the user throughout the build by continually promoting human-centered design methods, including research, validation, and the inclusion of user feedback
- Work with Product Owners for definition of done, negotiate scope and timelines to align delivery needs
- Conduct design validation and/or user testing with end-users
- Engage in feedback loops to raise the bar on quality through collaboration.
- Present designs to executive management and customers, and articulate UX based decisions.
Associate Product Manager (Product Owner)
As an Associate Product Manager, you will be primarily responsible for identifying and creating business requirements for software product development at various levels of detail: from high-level business requirements to detailed software product requirements to epics and user stories. You will function as a Product Owner for your assigned Agile/Scrum engineering team(s). A successful candidate will have deep business domain knowledge in the healthcare industry and an established track record of analyzing, specifying, and managing software product requirements in a software product development organization, preferably in the US healthcare or health insurance industry. You would also possess excellent project management skills, effective communication skills, independent decision-making ability, and motivation to achieve results in a fast-paced environment.
Key Responsibilities
- Closely work with the customers and/or internal subject matter experts to understand the product vision, strategic product direction, and product roadmap.
- Meet with customers and internal stakeholders to understand the business objectives, workflow, and value contained within customer requests.
- Research and analyze industry trends and topics that may drive new features within the product.
- Quantify and document the business value associated with enhancements to help drive prioritization within the backlog.
- Specify and document high-level business requirements including key/relevant non-functional requirements.
- Break down business requirements into user stories following Agile/Scrum practices including acceptance criteria, test cases, and non-functional requirements.
- Own the prioritized backlog for your assigned scrum/engineering team(s) and lead scrum ceremonies including sprint grooming, planning, sign-off and demos.
- Resolve customer and engineering questions and provide clarifications raised by the engineering team during the development process.
- Review test plans to ensure that the developed solutions will meet defined requirements.
- Assist with the acceptance and demonstration of new product features to internal and external audiences.
Qualifications
- 3+ years of successfully working within product management to analyze, define and document software requirements for commercial software product development, preferably with enterprise software.
- 2+ years of working in software development organizations that build software or applications for the US healthcare industry (experience with core administrative processing systems/claims processing systems would be an added advantage).
- 2+ years of experience working in an Agile/Scrum software development environment.
- Bachelor's degree in Engineering (preferably computer science), Math, and/or Science. An MBA from a tier 1 / 2 B-school is an added advantage.
- Technical chops and systems thinking expertise to comfortably work with high performing engineering teams. Have strong ability to effectively communicate business requirements to engineers. Basic understanding of data models, system architecture and ability to extract data independently from relational databases and analyze results.
- Excellent written and verbal communication skills with the ability to present and articulate complex business and software requirements in a clear and concise manner to stakeholders at various levels of seniority.
- Solid inter-personal skills and a collaborative temperament to work effectively across multiple cross-functional teams to build consensus
- Excellent organization and project management skills and attention to detail.
The Senior Network Engineer designs, maintains and adjusts the Guiding Care networks to ensure maximum uptime, thorough monitoring, auditing, and the continuous review of network performance and security. This role is considered 40% operational, 40% technical and 20% incidental from a day-to-day perspective. Operations are day-to-day activities, supporting users and customers ensuring quality of service. Technical activities are those where underlying service delivery and maintenance activities are required to ensure sustainability of the services provided. 20% being incidental are general activities that may require time spent in either the operational or technical role.
What you will do:
Manage the implementation of IT Networking strategy for the organization
Lead the maintenance and administration of computer networks and related computing environments including computer networking hardware, software, applications, and the related configurations
Perform configuration backups and testing of backup restoration
Responsible for Network documentation and Network configuration scripting for automated deployment
Responsible for disaster recovery testing and scenario planning. Ability to perform when needed in the event of a failure requiring restoration of services
Oversee the diagnosing, troubleshooting, and resolving of hardware, software, or other network and system problems, and replace defective components when necessary
Responsible for planning, coordinating, and implementing network security measures to protect data, software, and hardware
Responsible for a secure network by developing network access, monitoring, control, evaluation and maintaining documentation
Manage the diagnosing of causes of failures and performs corrective or preventive maintenance
Manage network performance to identify areas of opportunity for efficiency and growth
Deliver client services such as L2L, VPN service and Metro Ethernet where applicable and be able to determine use case with client
Establish and deliver reporting and services regarding health and capacity to the business
Perform other duties as assigned
Fully applies basic principles, theories, and concepts to job assignments.
Exhibits technical and operational proficiency solving highly complex problems.
Contributes to completion and documentation of projects and programs in area of expertise.
May interface with internal and/or external customers.
Mentors and trains other networking and security personnel.
What you bring:
Bachelor’s Degree in Computer Science or related field
Master’s Degree preferred
5-7 years of related work experience
Proven experience in a network administrator role
Mastery of LAN/WAN routing and switching, load balancing, and network support
Mastery of VPN connectivity for a complex enterprise
Experience with network security, monitoring auditing and forensic response
Experience with disaster recovery and high availability support
Sense of ownership and responsibility towards problems and solutions
Advanced problem-solving skills to identify and resolve complex issues in a timely manner
Hands-on experience in networking, routing, and switching
Familiarity with backup and recovery software and methodologies
Experience in the healthcare industry preferred
Expert knowledge of TCP/IP, IPSEC, SNMP, Syslog, HTTP(S), SSH, DHCP, DNS, RDP, LDAP, ICMP, SMTP and standard routing protocols
Ability to direct others and lead work
Sufficient ability to manage Cisco networking devices (IOS certification or equivalent)
Sufficient ability to manage Palo-Alto networking devices (certification or equivalent)
Adequate knowledge in Visio, Word, Excel, or equivalent tools
Ability to be on-call may be requested to work after hours
Understanding of network monitoring and auditing tools
Expert knowledge of SSH, Ping, MTR, DNS, Telnet required
Attention to detail
Must be able to perform each essential duty satisfactorily- this requires a dynamic problem-solver who can balance strategic planning and the training of other around routine activities.
HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.
Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work across multiple time zones in a hybrid or remote work environment.
Long periods of time sitting and/or standing in front of a computer using video technology.
HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.
Java Engineer
HealthEdge is looking for Senior Engineer who is passionate about solving real world business problems to join our team. As a Senior Engineer you will be working on the product from top to bottom, while creating and enhancing capabilities in various modules. In this role you will be handle performance tuning, address customer issues and be the chief problem solver with plenty of unique assignments within the department. This hire will be a key member involved with design discussions, coding on the backend and will work heavily with the database and J2EE.
Who you are:
We are looking for an experienced Java developer with background in Service Oriented Architecture (SOA) and enterprise application integration (EAI) concepts and development. You will be responsible for the design, implementation and development within Java on the WebLogic Application Server platform. You will be involved in all phases of software development including: requirements definition, design, architecture, development, testing, and deployment to bring cutting edge technologies to market.
Your Impact:
- Implement new product features according to specific requirements while adhering to the highest professional development standards.
- Work as a back-end server engineer in an agile development team alongside other developers, PMs and QA engineers and participate in all phases of the development process.
- Design & develop application components in Java to maintain existing code and to create new services.
- Solve interesting technology and usability challenges on a daily basis.
- Ensure applications receive thorough unit, system, and integration testing.
- Provide solution support and troubleshooting following deployment.
- Promote agile principles and methodology.
- Contribute to the future direction and vision of the product suite including new feature development and bug fixes.
What You Bring:
- A minimum of 4 years' related experience in a commercial software development role
- B.E/ M.S - Computer Science
- Strong object-oriented programming skills
- Hands-on development experience using Java, J2EE, XML, SOAP and SQL
- Prior experience with performance optimization and troubleshooting of Java applications
- Linux and shell or other Unix scripting languages as well as with Oracle and relational databases, including experience with database installation, administration, and performance tuning
- Experience working with application servers
- Prior experience with healthcare applications is a plus
- Experience in the full software development lifecycle using an Agile development process
- Experience working CI, CD and DevOps practices
- Strong problem solving and troubleshooting skills
- Excellent communication skills
Nice to have:
- Experience with healthcare applications
- Experience with IntelliJ, JUnit or JunitPerf
- Experience working with WebLogic application server
- Experience working with SOAP web services
- Experience with database installation, administration, and performance tuning
Summary
Senior Software Engineer (SQL/DB) will be working with a team of developers and business analysts to develop new products /enhance existing systems in place. To be successful in this role, one must demonstrate their knowledge of critical thinking and problem solving.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Essential Duties and Responsibilities
Very good understanding of database Normal forms.
Design Database solution along with the required objects.
Develop SQL DB objects as per the design and defined standards.
Maintain SQL database schemas and scripts, including views, stored procedures, and triggers.
Solid understanding of indexes, isolation levels, transactions, exception handling.
Identity performance bottlenecks, provide solutions to resolve.
Ability handle data migration/upgrades either using custom scripts or ETL packages.
Ability to unit test Stored Procedures, User Defined Functions.
Create technical documentation such as schema documents, ER diagrams, data flow diagrams.
Provide support, guidance and collaborate with Application Developers to implement database design & solution.
Ability to analyze the performance issue and able to provider remediations.
Strong analytical skills and troubleshooting skills.
Having a good understanding of the OOPS concept will be an added advantage.
Continually evaluate concepts and tools for database transaction, day-to-day operations and make recommendations.
Having knowledge of Redgate tools, Bitbucket like version control system, DevOps concepts will be an added advantage.
Good to have basic knowledge of any of the NoSQL databases.
Excellent communication skills, highly motivated, and self-directed.
Regularly communicate project progress, issues, and risks to the team and managers.
Supervisory Responsibilities
Senior Software Engineer is not a supervisory role. You will revive general instructions on routine work, detailed instructions on new projects or assignments.
Education Qualification
Bachelor’s or master’s degree in Information Technology, Computer Science, or a related field
5-8 years of related experience.
Preferred Skills and Competencies
Strong working experience with T-SQL programming, SQL Server and relational databases is a mandatory.
Should have strong development experience on SQL Queries, Stored procedures, Functions, Views, Indexes.
Should have good development experience on SQL Server SSIS.
Should have experience in Stored Proc, User Defined Function’s performance tuning.
Should have experience in data migration and upgrade activities.
Experience in unit tests - Stored Procedures, User Defined Functions.
Should be know the latest features available in SQL Server 2017 and higher versions and should demonstrate the ability to use them as per the need basis.
Should have worked on versioning like Tortoise SVN/Team Foundation Server/GIT/BitBucket
Strong background in Software Development Life Cycle required
Zeal to work on innovative products and technologies.
Ability to work independently as well as small teams.
Ability to adapt to fast paced environment and keen in updating with the latest trends.
Location/Travel
This position is located at Hyderabad office, India.
Overview
SUMMARY
As a Performance Engineer, you will be responsible for ensuring that the technology systems operate efficiently and effectively. You will analyse and optimize the perofrmance of HealthEdge's Software Applications and Systems.
Position: Software Engineer II (Performance Engineer)
Experience Required: 4 to 7 years in JMeter/Load Runner
Job Location: Hyderabad
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Expertise in Performance Testing tools using JMeter / Performance center
- Expertise in Test Planning, Test Estimation, Test Strategy, Workload
- Design, Test Cases Design, Test Environment Setup, Test Data Setup, Defect Management & Configuration Management
- Execute Benchmark, load, stress, endurance and other non-functional tests. Monitor application logs to determine system behavior
- Address all technical issues; facilitate the resolution and necessarily follow up with Development and other cross-functional departments
- Analyze the CPU Utilization, Memory usage, Network usage, Garbage Collection and DB Parameters and DB Reports to verify the performance of the applications
- Generate performance graphs, session reports and other related documentation required for validation and analysis. Publish results and receive appropriate signoff
- Well-versed with Test Plan/Test Report creations
- Test Script Creation/Executions
- Issue resolutions and support/dependencies management for the performance testing activities. Performance bottleneck identification and resolution recommendations
- APM Tools: New Relic or AppDynamics, Datadog
SUMMARY
As a QA Engineer, you will be responsible for test creation and execution for HealthEdge’s state-of-the art enterprise health care technology solutions. Your position will collaborate closely with cross-functional teams consisting of talented Software Developers, Business Analysts, and Project Managers to ensure the highest quality of product delivery and ensure version management.Builds productive internal/external working relationships.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ability to provide inputs to test plan, test strategies and estimation.
- Develop and execute automated test suite using Selenium or Build API Test Suites using Postman.
- Test and certify features of a highly scalable software product
- Test critical bugs and production issues in a timely manner
- Analyze different use-cases/requirements to create test cases
- Identify, record, document thoroughly and track bugs
- Monitor debugging process results
- Ensure test automation suite is up-to-date with application changes
- Prioritize tasks, automation and organize resources to meet deadlines
- Take ownership of the tasks and update progress
- Analyze failed automation tests and report the application issues in the defect management tool
- Communicate testing activities and test analysis results effectively in verbal and written format
- Report test results to the test Lead
SUPERVISORY RESPONSIBILITIES
Quality Assurance Engineer is not a supervisory role. Receives general instructions on routine work, detailed instructions on new projects or assignments.
EDUCATION QUALIFICATIONS & SKILLS
- Bachelor’s or master’s degree in Information Technology, Computer Science, or a related field
- 3-5 years of related experience.
- Demonstrated knowledge of testing best practices, version control practices and defect management practices
- Experience in testing SQL Database, and writing SQL Queries
- Experience on SDLC and STLC
- Understanding of Agile/Scrum methodology and how QA functions within it
- Logical and Analytical Skills
- Requirements Understanding
COMPETENCIES
- Analytical Skills
- Communication and Presentation skill
- Product & Technical Knowledge
- Problem Solving
- Diligence
- Planning and Organizing
- Creativity and Innovation
- Quality Assurance
LOCATION/TRAVEL
- This position is located at Hyderabad office, India.
Summary
As an Application Security Engineer, you will design, implement and maintain secure software applications. Your primary responsibility is to identify and mitigate security vulnerabilities in the application to ensure confidentiality, integrity and availability of data.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Essential Duties and Responsibilities
- Identify potential security risks and vulnerabilities in software applications by conducting various security assessments such as thread modelling, penetration testing and vulnerability scanning
- Design and implement security controls such as access controls, encryption and authentication mechanisms to protect application
- Provide guidance and recommendations to developers and project managers on best practices for secure application development and help them understand security requirements.
- Review code to identify security vulnerabilities and ensure that code meets security standards
Required Skills
- Have a background in code development or source code review.
- Experience in using tools like Veracode, Acunetix, SonarQube
- Understand and recognize common vulnerability types, including SQL/command injection, XSS, CSRF, and SSRF. In-depth knowledge of OWASP Top 10 and CWE Top 25
- Good experience on SAST and DAST
- Knowledge on database security testing.
- Can lead major security initiatives and drive projects to completion
- Have a deep knowledge of key security concepts such as authentication, authorization, encryption, role-based access control, and security by design
- Have the ability to explain sophisticated security problems and provide expert advice on secure design practices
- Able to understand C#, .NET, SQL, HTML, CSS, JavaScript, PowerShell
- Good to have knowledge of HIPAA
- Excellent written and verbal communication skills
- Sharp analytical abilities and proven design skills
Work location is Hyderabad, Telangana
SUMMARY
Senior Software Engineer will be working with work independently with little supervision. Works with a team of developers and business analysts to develop new products /enhance existing systems in place. To be successful in this role, one must demonstrate their knowledge of critical thinking and problem solving.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Analyze system/application requirements and contribute to design innovative solutions
- Ability to model, analyze and manage large volumes of data.
- Be aware of potential blocking, deadlocking and write code to avoid those situations.
- Develop user interfaces, databases and client displays.
- Design, initiate and handle technical designs and develop complex application features.
- Quickly produce well-organized, optimized and documented source code as per set guidelines.
- Debug existing source code and polish feature sets.
- Contribute to technical design documentation.
- Build and execute unit test cases to ensure quality of code.
- Test the product in controlled, real situations before going live.
- Innovate and develop high-value technology solutions to streamline processes.
- Work independently and guide others.
- Attention to detail is essential and all tasks must be carried out to the highest standard.
SUPERVISORY RESPONSIBILITIES
Senior Software Engineer is not a supervisory role.You will receive detailed minimal instruction on day-to-day work, general instructions on new assignments.
Basic QUALIFICATION
- Bachelor’s or master’s degree in Information Technology, Computer Science or any related field
- 5 to 8 years of related experience.
SKILLS & COMPETENCIES
- Significant experience with Microsoft platform ( NET, MVC, C#, T-SQL)
- Working experience in MVC architecture is a must.
- Working experience on cloud & cloud technologies – Azure, AWS, Hub, Kafka
- Should have worked on HTML 5, Web Services/SOAP, XML, JSON, REST Standards, WCF and Web API’s.
- Working experience on client-side technologies like JavaScript, JQuery and any other client-side framework like angular, ReactJS will be an added advantage.
- Experience on Azure/AWS cloud application development
- Experience in integrating and working with 3rd party tools like AJAX, Kendo etc.,
- Ability to determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions.
- Ability to improve reliability, performance & scalability of existing applications.
- Ability to prepare and install solutions by determining and designing system specifications and standards
- Experience with SQL Server and relational databases is a mandate
- Should have expertise on SQL Queries, Stored procedures, Functions, Views, etc.
- Should have worked on versioning like Tortoise SVN/Team Foundation Server/GIT/BitBucket
- Zeal to work on innovative products and technologies.
- Strong background in Software Development Life Cycle required.
- Excellent analytical, troubleshooting, communication, and leadership skills.
- Ability to work independently as well as the capability to lead small teams
- Ability to adopt to fast-paced environment and keen in updating with the latest trends and functionalities
LOCATION/TRAVEL
- This position is located at Hyderabad office, India.
Summary
The technical manager provides technical direction for the development, design, and systems integration. This position involves guiding technical leads in ensuring the solution design is implemented in a technically sound fashion. This role also reviews the work involved and follows the project through testing and production deployment phases.
The technical manager works collaboratively with clients/users/Onsite team, the development team, and various stakeholders within the company to ensure the delivery of all products in an efficient, timely manner.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Essential Duties and Responsibilities
Provide technical direction for the design, development, and systems integration right from the definition phase through implementation.
Works with product management in prioritization of requests for new and existing product functionality as per client needs and product roadmap.
Govern code review, security review, and performance review processes.
Ensure release commitments are met with a robust DevOps strategy.
Work cross-functionally with internal teams to ensure seamless delivery takes place within the lifecycle of existing products.
Must coach and mentor teams in terms of enhancing their technical strengths
Organize and plan process improvements involving quality of deliverables including coding practices, automated unit testing, code review, security, performance, and branching processes.
Will be needed to work with clients or client representatives to talk about our technology aspects and ensure that the Scrum Masters have the needed support to walk through technical issues if any.
Should be able to work with people from a process and mentoring basis.
Easily recognizes system deficiencies and implements effective solutions.
Ideal candidate should have worked in product companies and multiple release cycles which also involved technical solutioning
Facilitates team meetings effectively
Holds regular status meetings with the development team and other Senior Managers.
Deliver engaging, informative, well-organized presentations to large teams including executive members
Resolves and/or escalates issues in a timely fashion
Understands how to communicate difficult/sensitive information tactfully
Astute cross-cultural awareness and experience in working with international teams (especially US Leadership)
Manage the development of the team by ensuring that project tasks are in line with each team member’s career interests when possible
Set and manage performance objectives for the engineering team and inspires the team to attain goals and pursue excellence
Identify opportunities for improvement and makes constructive suggestions for change
Remain at the forefront of emerging industry practices
Experience in HealthCare product development and data standards like HL7, EDI, and CCD will be an added advantage.
Supervisory Responsibilities
Technical Manager is a supervisory role. You will act independently to determine methods and procedures for new or special assignments.
This role is responsible for hiring, performance management, growth, and development of the team.
Education Qualification & Skills
Bachelor’s or master’s degree in Information Technology, Computer Science, or a related field
12+ years of related experience.
Skills & Competencies
Experience in leading the development of .NET solutions (Strong .NET skills with MVC, jQuery, Web services/Web API/REST) for enterprise-scale applications.
Understands & designs complex databases, and performance scaling concepts and effectively employs different database /application design techniques to ensure they scale.
Working experience on cloud & cloud technologies – Azure, AWS, Hub, Kafka
Expertise in OOPs, Design Patterns, and Best Practices in SOA
Exposure to tools on performance and security as well as code coverage and automated unit testing for MVC/jQuery/WCF services applications
Strong delivery capability in an agile development environment.
Proven track record of delivering complex enterprise-class products on time and with superior quality
Preferred skills: DevOps - SVN, GIT/ BitBucket, Team City/Jenkins, Enterprise Service Bus, API management tools like WSO2, Layer7, stargate, Micro Services/ Caching techniques / ORM, Rules Engines
Knowledge Release management, Azure/ Amazon Cloud or FICO will be added advantage.
Excellent analytical, troubleshooting, communication, and leadership skills.
Ability to lead and coach big teams
Effective communication and presentation skills
Proven track record of delivering complex enterprise-class products on time and with superior quality
Location/Travel
This position is located at the Hyderabad office, India.
SUMMARY
Software Engineer II will be working with a team of developers and business analysts to develop new products /enhance existing systems in place. To be successful in this role, one must demonstrate their knowledge of critical thinking and problem solving.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Develop workable software as per given requirements and technical specifications
- Develop user interfaces, databases and client displays.
- Able to understand technical design and develop complex application features.
- Quickly produce well-organized, optimized and documented source code as per set guidelines.
- Debug existing source code and polish feature sets.
- Contribute to technical design documentation.
- Build and execute unit test cases to ensure quality of code.
- Test the product in controlled, real situations before going live.
- Innovate and develop high-value technology solutions to streamline processes.
- Coordinate with other developers and cross functional teams.
- Able to work independently with less supervision.
- Attention to detail is essential and all tasks must be carried out to the highest standard.
SUPERVISORY RESPONSIBILITIES
Software Engineer II is not a supervisory role. You will revive general instructions on routine work, detailed instructions on new projects or assignments.
EDUCATION QUALIFICATION
- Bachelor’s or master’s degree in Information Technology, Computer Science or a related field
- 3-5 years of related experience.
PREFERRED SKILLS AND COMPETENCIES
- Significant experience with Microsoft platform ( NET, MVC, C#, T-SQL)
- Should have worked on HTML 5, Web Services/SOAP, XML, JSON, WCF and Web API’s.
- Working experience on client-side technologies like JavaScript, JQuery and any other client-side framework like angular, ReactJS.
- Experience in integrating and working with 3rd party tools like AJAX, Kendo etc…
- Experience with SQL Server and relational databases is a mandate
- Should have development experience on SQL Queries, Stored procedures, Functions, Views, etc.)
- Knowledge on entity frameworks is an added advantage.
- Experience on OOPS concepts is a must.
- Should have worked on versioning like Tortoise SVN/Team Foundation Server/GIT/BitBucket
- Strong background in Software Development Life Cycle required
- Zeal to work on innovative products and technologies
- Ability to work independently as well as small teams
- Ability to adapt to fast paced environment and keen in updating with the latest trends.
LOCATION/TRAVEL
- This position is located at Hyderabad office, India.
Qualifications:
- Bachelor’s degree BE/B Tech or Equivalent experience
Experience:
- 2 – 4+ years of DevOps implementation experience.
- Desired Skill:
- Experience in implementing CI/CD automation and code deployment across environments.
- Good understanding on AWS/Azure administration including.
- Strong in Linux skills (e.g., RedHat/CentOS).
- Managing of Web Servers (Apache/Nginx/HA Proxy/Tomcat), Java applications.
- Ability to evaluate system and application logs, error messages, stack traces to quickly identify and solve production problems.
- AWS/Azure certification is a plus.
- Strong communication skills to interact with Agile team members
- Ability to communicate effectively with thoughtfulness and maturity
- Expert and knowledgeable on IaaS, PaaS, SaaS models with modern terminology and relevance
- Working Experience on AWS / Azure / Docker / Kubernetes / Ansible / VMware
- Experience in building and managing a CI/CD environment (Jenkins, Code Pipeline, Atlassian toolset)
- Expertise with AWS Serverless (API Gateway, Lambda, ECS or EKS containers)
Position Summary:
Job Description
- Gather requirements for business processes, and determine ways to optimize/improve JIRA/Confluence/BitBucket build and configure
- Provide support for JIRA and Confluence.
- Understanding of JIRA APIs and webhooks, integration with various CI/CD tools.
- Work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, and perform testing, installation and configuration of the plug-ins
- Utilizes design skills to define JIRA workflows and the related screen schemes for complex and high impact projects
- Implement Jira Dashboards, Confluence templates.
- Provide access to Users on Jira, Confluence and Bitbucket.
- Support and configure JIRA plugins as required
- Work on groovy and adaptive script runner plugin.
- Generate documentation on workflows and processes implemented in JIRA to support runbooks
- Create JIRA projects, queries and reports as required
Requirements
- 2-4 years experience in Atlassian tools support and administration.
- Experience in Groovy and adaptive Scriptrunner plugin.
- Experience and knowledge of Integration of Jira/Confluence and Bitbucket with various DevOps tools.
- Good in Shell/Python Scripting.
- Good in Atlassian tools REST API and webhooks.
- Ability to create complex JIRA workflows, screen schemes, permission schemes, notification schemes.
- Should be good in Linux commands.
- Understanding of CI/CD tools like Jenkins, Sonar.
- Having experience in working with stakeholders on customizing JIRA workflow, integration and reports.
We, HealthEdge are looking for a Sr. Manager, Product Management to join our Product Team who can lead, assist & coordinate products integration, build engagement & assist building the roadmap for next gen healthcare products. A successful candidate needs to have an in- depth domain healthcare knowledge, a positive attitude, and a passion for achieving results through respective resources. Also, since this is a people management role, we expect the candidate to oversee a highly skilled team of business analysts as well.
The position is responsible for understanding the vision of the product and utilize the knowledge to communicate to Engineering, Dev-Ops and Quality Assurance. It is also required to work with business analysts & product managers & assist them in understanding the product positioning, key impacts for target customer. This position is also expected to serve as the internal and external evangelist for the product offering, occasionally working with the key customers.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
Primary Responsibilities
Think strategically at a market and industry level and should be confident in sharing with the Exec team
Should be data-driven in approach with focus on right KPIs for the team
Help foster a culture of collaboration and inclusion in the team
Talent management, retention and growth would be focus areas for the role
Foster cross-functional relationship development with value streams, clients, and business partners to streamline solution delivery.
Direct management of Product Business Analysts team & responsible for hiring, performance management and development of onboarding materials and training for new Product Business Analyst resources.
Ability to create business requirement and functional specifications documents.
Report on common sources of technical issues or questions and make recommendations to product team.
Contribute to refinement/grooming user stories, test scenarios etc., working closely with product managers, module specific sprint team and other supporting teams/stakeholders.
Should be able to contribute factors which can outlines the vision, direction, priorities, and progress of a product over time .
Leverages data analytics and deep customer journey knowledge in order to win discussions and increase adoption by delivering new and enhanced products.
Executes leadership direction by setting priorities and providing a strategic and tactical vision for the team
Demonstrate and champion user-centered design principles & has an ability to leverage prior experience in the health care space to resolve a wide range of issues in creative ways.
Create product collaterals like: Product documents, Product presentations and other related documents pertaining to the Product.
Participate in team scrum cycle, including facilitating connects between Dev-Ops & Engineering with business analysts, supporting analysts with analysis, and get it updated with acceptance criteria
Need to be familiar with FHIR domains and assist mapping Guiding Care business processes domains to FHIR resource.
Excellent communication and flair for impact related goals to understand the kind of reporting required.
Review the artifacts/documents drafted by junior business analysts & support new client implementations.
Supervisory Responsibilities
Sr. Manager, Product Management is a supervisory role. Determines methods and procedures on new assignments and may coordinate activities of other work.
This role is responsible for hiring, performance management, growth and development of the team.
Desired Qualifications
10-12 years of Product Management Experience is desired. Healthcare experience is preferred.
Experience with Agile practices and frameworks (e.g., Kanban, Scrum, etc.) and workflow and collaboration tools, such as Confluence, Jira and Jira Align. Having worked in SAFe Agile framework is a good to have.
Knowledge of healthcare IT standards such as HL7, FHIR, CDR etc.
Knowledge of Stakeholder Management, Visual Modelling, UML Concepts, Requirement prioritization techniques, User story estimation techniques
Excellent documentation skills, including workflow documentation and diagrams.
Proven ability to effectively manage multiple activities of varying complexity while under time constraints.
Certification like ECBA, CCBA, CBDA, AHM-250 and CBAP is preferred.
Partners with business and technology teams to analyse, interpret, and document requirements for simple to critical business problems and recommend comprehensive technology solutions.
Competencies:
Agile Business Analysis
Demonstration Skills
Presentation skills
Technical Knowledge
Analytical
Negotiation
Strong Communication (Verbal & Written)
Leadership
Conflict management
Location
This position is located at Hyderabad office, India.
Senior Database Administrator is responsible for all activities related to the design, planning, deployment, implementation and administration of enterprise database systems. Is expected to be the database technical lead within our client-facing implementation team structure and sets best practices, approach and direction for the database technical aspects of our practice. Confers with database manager and advises subordinates on administrative policies and procedures, technical problems, priorities, and methods. The qualified candidate will display excellent problem solving, analytical, communication, coordination and client management skills.
Responsibilities:
Work with engineering and infrastructure team to determine where the databases will reside in multi-tier distributed/shared applications, comparing hardware/infrastructure alternatives in conjunction with cost, use, growth, supportability, etc
Provides technical leadership and assumes overall accountability for a successful client database implementation. ensures solutions are properly architected and specified, and partners with the project manager to ensure quality
Manage and maintain very large databases (Several Terabytes)
Define database authorization rules, perform security audit, and perform platform assessment regarding proper support for the selected databases. Read and implement entity-relationship diagrams
Handle customer deployments and engage in problem solving activities with the customer
Collaborate with application architects, product managers, business analysts and technical management team to design, develop and document databases, schemas, tables, functions, triggers, procedures, relationships and other necessary aspects of the database
Strong architectural knowledge of data warehousing methodologies to solve business intelligence challenges
Design and develop complex data models from high level business requirements. Must be able to provide design options, alternatives and recommendations based on experience and best practices for database design
Qualifications:
7+ years of SQL database technology experience
Working experience with PowerShell
Working knowledge of Data De-Identification solutions
In depth experience with database installation, configuration and upgrade.
Well versed in Configuration and support of Windows Native Clustering and SQL Clustering and SQL Always ON technology
Excellent knowledge of Database backup and recovery of very large databases, typically multi terabytes
Expert level of performance and tuning skills
Excellent knowledge of SQL database/instance tuning, optimizing complex SQL statements for best possible performance
Possesses deep technical expertise in database design, ETL (SSIS), reporting, and analytics
Understanding of application development, database, and infrastructure capabilities and constraints
Proven leadership skills and ability to manage instances with multiple operating system platform
Experiences in DW Appliances like Tableau will be a strong plus
Excellent verbal and written communication skills
Nice to have:
Healthcare domain experience
Experience in Cloud/Azure
Working knowledge of Commvault
Experience in automating repeatable operational activities
Experience in Big data technologies - Hadoop, Hive, NoSQL etc. is a strong plus
Role & Responsibilities:
- Work as part of agile team to define the approach for product bench marking that will result in higher throughput and enhanced response time of the product.
- Conduct detailed designs and lead design white-boarding and creation of performance benchmark approach.
- Lead in work-breakdown of tasks
- Collaborate and coordinate with Release Management to ensure timely deliveries.
- Prepare data loads for benchmarking readiness.
- Execute performance benchmark on a regular basis and prepare/present results in simple/crisp ways
- Perform all job functions consistent with company policies and procedures, including those which govern handling PHI and PII.
Required Candidate Profile Qualifications:
- Bachelor’s degree BE/B Tech computer science (please do not shortlist non-CS candidate)
Experience:
- Minimum of 6 years of development and/or Performance Engineering experience in Java/J2EE technologies.
Desired Skill:
- Strong understanding of performance test and benchmark of enterprise applications
- Experience in Linux, JMeter, Gatling, Oracle, SQL
- Experience in complex data analysis, data migrations, and system integration of software products into complex IT environments
- Experience with source control software (Bitbucket), unit testing (JUnit), and build automation/CI (Jenkins).
- Experience in the health insurance industry (Payors) preferred (added plus).
Release Deployment Coordinator
At HealthEdge, we are passionate about providing healthcare payors with technology that enables them to innovate, reduce costs, and address the business imperatives of the evolving healthcare economy. As we continue to grow, we are focused on exceeding our client’s expectations for quality when it comes to software deployments and releases.
Overview:
The Release Deployment Coordinator will work with Onshore Professional Services teams to
- Orchestrate/support deployments for planned changes such as Database Refreshes, Application Upgrades, etc. executed by the Offshore Operations team
- Provide coverage for Environment Management in the off-business hours.
- Create tickets for various scenarios per the Change Management process.
- Key Focus Areas for this role
- Deployment Management – Orchestrate deployments
- Change Management – Enforce CM processes established
- Environment Management – Ensure Environments are in a last known good state
- Implementation Management – Understand Payor implementation
What you will do:
- Deployment Management
- Manage end to end logistics of change management
- Ticket – Create/Assist
- Schedule with Operations including attending CAB meetings, if applicable
- Orchestrate the deployment
- Manage Customer Communications on customer’s environments.
- Customer Onboarding to HealthEdge deployment processes
- Onboard the customer
- Release Management
- Help customer with adopting the best releases
- Manage end to end logistics for upgrades
- Environment Management
- Ensure the environments are in a last known good state
- Leverage appropriate teams to troubleshoot and resolve environmental issues.
What you will bring:
- Deployment Management
- The ability to effectively communicate and coordinate between multiple teams including Infrastructure, Support, On-Call, Development, QA, SMEs, architects, and business stakeholders as well as with client teams.
- A focus on a zero/minimum-error software delivery scenarios.
- Hands-on experience with hot fixes for software applications and the ability to seek alternatives in case of deploy/code failures.
- Knowledge of both legacy releases and release management processes using current trends and tools in the industry including DevOps and CI/CD.
- A working knowledge of Jenkins, configuration management database (CMDB), code packaging, Jira, Salesforce, ELK, Git Hub, AWS
- Change Management
- Solid functional and technical experience with Release and Change Management processes, including configuring environments for application migration.
- An in depth understanding of ITIL/ITSM practices and solutions development from the drawing board to production delivery
- Environment Management
- Experience with troubleshooting scenarios in production environments hosted in Linux OS to ensure the environments are restored to the last known good state.
- Prior experience with disaster recovery exercises between data centers involving applications as well as database servers.
- Qualifications
- Must-haves
- Bachelor’s degree in computer science, information systems, or similar discipline or the equivalent combination of education and experience
- Emotional Quotient Expected: Can do attitude along with self-awareness and motivation to constantly learn and improve.
- Atleast 5 years of technical software implementation experience including configuring environments for application migration.
- Solid understanding of Release & Change Management processes
- Strong problem-solving and analytical skills - self-starter who can dive into complex projects and take it forward with minimal supervision
- Experience working with Linux server environments, enterprise collaboration applications, network technologies.
- Strong focus on customer service
- Experience working with Web Applications, Databases and Web Services (Any technology).
- Nice-to-haves
- Design and develop solutions using Web, Database and Scripting technologies (Any technology).
- Experience with HealthCare Payor Implementation (replacement or new) for any line of business (Medicare, Medicaid, etc.)
The Service Desk Engineer will provide first-class services, solutions and support to both local and remote associates. The ideal candidate will have prior experience as a Service Desk Engineer, supporting a wide array of hardware and software for a fast-paced and high-energy environment. As part of the Service Desk Team, you will utilize a wide range of technologies and best practices, combined with deep knowledge of HealthEdge’s standards and security requirements, to provide top notch customer support.
What You’ll Be Doing
- Addressing all end user requests that come in via Ticketing system, phone and Slack
- Documenting procedures, best practices and performing training or application support as needed
- Responsible for researching and solving IT endpoint hardware problems/issues
- Support the Software upgrade cycle, including the development of IT process and procedures behind keeping machines and software current
- 24/7 on-call duty may be required
- Support of end user mobile devices (iPhone, iPad, Android)
- Assist on Corporate IT and Customer impacting projects as needed.
- Other duties as assigned
Requirements:
- Strong orientation to customer service and delighting customers
- Successfully executes all assignments timely and within acceptable quality levels
- Asks for help and works collaboratively with team members when issues present themselves; does not settle for not knowing the outcome or resolution steps for important issues
- Effective communicator/documenter – documents process and trains team members with ease
- Identifies knowledge gaps and closes them; demonstrates consistent intellectual curiousity and drive to learn more and self-develop himself/herself
- Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII
Qualifications:
- 1-5 years’ experience with Windows (Client & Server), and Mac (Client) operating systems and troubleshooting problems with Windows-related software, including:
- Active Directory Users and Groups
- Microsoft Office Applications
- Strong analytical and problem-solving skills across multiple platforms. (HW, OS, Network, etc.)
- Ability to field Tier I-III support requests, via ticket, email, slack, phone and ad-hoc walk-ups
- Well organized with strong HW\SW inventory, asset\license management and capacity planning abilities
- Working knowledge of deploying and troubleshooting client endpoints (Win10, OSX)
- Flexibility to provide after-hours support on a rotational basis
Preferred/Nice to have:
- Associate degree in computer-related disciplines or equivalent work experience
- Experience with Enterprise Collaboration tools (SharePoint, Slack, Zoom, Webex)
- Experience with Endpoint Security software
- Ability to deploy and support misc. office equipment (printers, projectors, video conf.).
- Knowledge of VOIP or UCaaS in an enterprise setting
- Experience with Networking (L2/L3) concepts.
SUMMARY
Software Engineer I will be working with a team of developers and business analysts to develop new products /enhance existing systems in place. To be successful in this role, one must demonstrate their knowledge of critical thinking and problem solving.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Design a letter template as per given requirements and technical specifications
- Develop custom logics based on client needs.
- Design, initiate and handle technical designs and develop complex custom features.
- Quickly produce well-organized, optimized, and documented source code as per set guidelines.
- Debug existing source code or templates and polish feature sets.
- Contribute to technical design documentation.
- Build and execute unit test cases to ensure quality of template design.
- Test the product in controlled, real situations before going live.
- Innovate and develop high-value technology solutions to streamline processes.
- Coordinate with other developers and cross functional teams.
- Work independently when required.
- Attention to detail is essential and all tasks must be carried out to the highest standard.
EDUCATION QUALIFICATION
- Bachelor’s or master’s degree in Information Technology, Computer Science or a related field
- 1-3 years of related experience.
PREFERRED SKILLS AND COMPETENCIES
- Excellent communication skills
- Significant experience with letter solutioning tools (SmartComm or any other tools)
- Working experience in JavaScript is a must.
- Should have worked on HTML, JSON.
- Knowledge on CSS, XML and Rest services is an added advantage.
- Knowledge on OOPS concepts is an additional advantage.
- Strong background in Software Development Life Cycle required
- Zeal to work on innovative products and technologies
- Ability to work independently as well as small teams
- Ability to adapt to fast paced environment and keen in updating with the latest trends.
LOCATION/TRAVEL
- This position is located at Hyderabad office, India.
Job Title: Scrum Master
As a scrum Master, you will be spending much of your time helping team members communicate, coordinate and cooperate. You will be assisting the teams in meeting their delivery goals. He/she will be a servant leader who helps the team to self-organize, self-manage and deliver Via Agile best practices.
Experience – 7 – 15
Responsibilities
- Manage each project’s scope and timeline
- Coordinate sprints, retrospective meetings, and daily stand-ups
- Coach team members in Agile frameworks
- Facilitate internal communication and effective collaboration
- Be the point of contact for external communications (e.g., from customers or stakeholders)
- Work with product owners to handle backlogs and new requests
- Resolve conflicts and remove obstacles that occur
- Help teams implement changes effectively
- Ensure deliverables are up to quality standards at the end of each sprint
- Guide development teams to higher scrum maturity
- Help build a productive environment where team members ‘own’ the product and enjoy working on it
Requirements and skills
- Scrum master certification is a MUST
- Experience in a scrum master role
- Familiarity with software development
- Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
- Good knowledge of other Agile frameworks (Scrum, SAFe)
- Excellent communication and servant leadership skills
- Problem-solving and conflict-resolution ability
- Outstanding organizational skills
- Degree in Computer Science, Business, or similar field
Position Summary:
You will be lead software engineer and leading software development teams, analyzing, designing and developing cutting age software to solve a significant problem in Provider Data Management space. As a UI Engineer, you will be working on our new product from top to bottom while creating new capabilities in various modules and will be a chief problem solver. In this role, you will be a key member in designing, implementing large-scale, distributed, highly available, data-driven enterprise frontend software applications. The ideal candidate will be excited about working on new product development, is comfortable pushing the envelope and challenging the status quo, sets high standards for him/herself and the team, and works well with ambiguity.
What you will do:
-
Work with a global cross-functional engineering team on developing new services , tools to enable core Product capabilities.
-
Design and develop cloud native, large scale, scalable, distributed, highly available, data-driven enterprise software applications
-
Take part of full software development lifecycle including planning, development, test & deployment of frontend Components
-
Evaluate new technology solutions, innovation, evolution, and trade-offs
-
Participates in Coaching, R&D, Proof of Concepts, Rapid Prototyping, Code review etc.
-
Influences the UI development practices so that they are in compliance with best practices, policies and procedures
-
Ensure software products meet all non-functional requirements including operational and security needs
-
Excellent verbal and written communication skills, problem solving skills
-
Ability to document and explain technical details clearly and concisely.
What you bring:
-
A hands-on with 4-10 years of experience in designing, developing and testing software systems or services.
-
Experience in working with various MVC frameworks, UI libraries and tools such as React, jQuery, Bootstrap, Kendo-UI
-
Experience in working with various web technologies HTML 5, CSS3, SCSS, JavaScript/TypeScript
-
Experience in developing secured front-end applications (SSO, Oauth2, SAML etc.)
-
Experience in working with user experience designers to translate wireframes into functional requirements, write well-abstracted, reusable, high-performance code for UI components
-
Familiar with UX processes and design
-
Experience in converting UX designs into developing Fluid, responsive & single page, elegant, efficient to build cross-browser & resolution independent front-end applications.
-
Experience in designing and development of scalable, performant front-end applications
-
Deeper understanding of browser internals, UI framework internals, JavaScript engine internals and ability to work around challenges and limitations.
-
Experience in UI optimizations and performance and understand nuances of the timeline for perf monitoring.
-
Deeper understanding of network layer, HTTP, HTTPS, Cookies, LocalStorage.
-
Experience in building better User Experience (UX) with Localization, Security and Accessibility standards.
-
Experience in working with workflow automation tools such as yarn, npm, Webpack, Yarn, Browserstack, etc.
-
Experience in working with build and test automation tools such as Jest, Jasmine, Karma, etc.
-
Experience in working with containers, orchestration technologies, Git and Continuous Integration (CI)/Continuous Delivery (CD) pipelines.
-
Experience in working with cloud platforms or platform as a service such as Docker, Kubernetes and Azure Cloud
-
Knowledge of TCP/IP Networks, HTTP Protocol, Application Load Balancing, Reverse/Forward Proxy, SSL Encryption and Certificate management
-
Experience in working with Agile/Scrum based development process
Bonus points:
-
Nice to have working experience in microservices development using Java, REST principles to build UI components.
-
Nice to have knowledge in other UI frameworks such as NodeJS, Angular, Vue.js and their life cycles.
-
Nice to have knowledge of automation test tools such as Selenium/Cypress.
-
Nice to have healthcare domain experience, preferably with expertise in provider data and familiarity with HL7 or FHIR data models
SUMMARY
Software Engineer II will be working with a team of developers and business analysts to develop new products /enhance existing systems in place. To be successful in this role, one must demonstrate their knowledge of critical thinking and problem solving.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Develop workable software as per given requirements and technical specifications
- Develop user APIs, databases , interfaces, and client displays.
- Design, initiate and handle technical designs and develop complex application features.
- Quickly produce well-organized, optimized and documented source code as per set guidelines.
- Debug existing source code and polish feature sets.
- Contribute to technical design documentation.
- Build and execute unit and functional test cases and automation to ensure quality of code.
- Innovate and develop high-value technology solutions to streamline processes.
- Ability to coordinate with developers and cross functional teams.
- Work independently when required.
- Attention to detail is essential and all tasks must be carried out to the highest standard.
EDUCATION QUALIFICATION
- Bachelor’s or master’s degree in Information Technology, Computer Science or a related field
- 4-6 years of related experience.
PREFERRED SKILLS AND COMPETENCIES
- Strong experience with Microsoft platform and related technologies, (.net Core mandatory). Good understanding on asynchronous programming
- Experience with HTML 5, Web Services/SOAP, XML, JSON, WCF and Web API’s.
- Working experience in MVC architecture
- Working experience on client-side technologies like JavaScript, JQuery, Angular and/or Angular JS
- Experience and strong understanding of LINQ and Entity framework
- Experience on OOPS concepts
- Experience with SQL Server and relational databases
- Strong knowledge of TSQL Queries and objects, (Stored procedures, Functions, Views, etc.)
- Experience on performance tuning and usage of related tools is an added advantage.
- Working knowledge of versioning tools/utilities like GIT/Tortoise SVN/Team Foundation Server
- Strong background in Software Development Life Cycle in an Agile environment
- Zeal to work on innovative products and technologies
- Ability to work independently as well as small teams
- Ability to adapt to fast paced environment and keen in updating with the latest trends.
Additional Technical skills (nice to have)
- Experience in integrating and working with 3rd party tools like AJAX, Kendo etc…
- Knowledge on design patterns is an added advantage.
LOCATION/TRAVEL
- This position is located at Hyderabad / Bangalore office, India.
Software Engineer I will be working with a team of developers and business analysts to develop new
products /enhance existing systems in place. To be successful in this role, one must demonstrate their
knowledge of critical thinking and problem solving.
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required.
Essential Duties and Responsibilities
Develop workable software as per given requirements and technical specifications
Develop user APIs, databases , interfaces, and client displays.
Design, initiate and handle technical designs and develop complex application features.
Quickly produce well-organized, optimized and documented source code as per set
guidelines.
Debug existing source code and polish feature sets.
Contribute to technical design documentation.
Build and execute unit and functional test cases and automation to ensure quality of code.
Innovate and develop high-value technology solutions to streamline processes.
Ability to coordinate with developers and cross functional teams.
Work independently when required.
Attention to detail is essential and all tasks must be carried out to the highest standard.
Education Qualification
Bachelor’s or master’s degree in Information Technology, Computer Science or a related field
3-4 years of related experience.
Preferred Skills and Competencies
Working experience in MVC architecture is a must.
Working experience on client-side technologies like JavaScript, JQuery, Angular JS.
Experience in integrating and working with 3rd party tools like AJAX, Kendo etc…
Strong experience with Microsoft platform and related technologies
Experience with HTML 5, Web Services/SOAP, XML, JSON, WCF and Web API’s.
Experience on performance tuning and usage of related tools is an added advantage.
Experience on OOPS concepts.
Working knowledge of versioning tools/utilities like GIT/Tortoise SVN/Team Foundation
Server
Strong background in Software Development Life Cycle in an Agile environment
Zeal to work on innovative products and technologies
Ability to work independently as well as small teams
Ability to adapt to fast paced environment and keen in updating with the latest trends.
Additional Technical skills (nice to have)
Experience and strong understanding of LINQ.
Experience with SQL Server and relational databases
Strong knowledge of TSQL Queries and objects, (Stored procedures, Functions, Views, etc.)
Knowledge on design patterns is an added advantage.
Knowledge on entity frameworks is an added advantage.
SUMMARY
Software Engineer II will be working with a team of developers and business analysts to develop new products /enhance existing systems in place. To be successful in this role, one must demonstrate their knowledge of critical thinking and problem solving.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Develop workable software as per given requirements and technical specifications
- Develop user APIs, databases , interfaces, and client displays.
- Design, initiate and handle technical designs and develop complex application features.
- Quickly produce well-organized, optimized and documented source code as per set guidelines.
- Debug existing source code and polish feature sets.
- Contribute to technical design documentation.
- Experience and strong understanding of LINQ.
- Build and execute unit and functional test cases and automation to ensure quality of code.
- Innovate and develop high-value technology solutions to streamline processes.
- Ability to coordinate with developers and cross functional teams.
- Work independently when required.
- Attention to detail is essential and all tasks must be carried out to the highest standard.
EDUCATION QUALIFICATION
- Bachelor’s or master’s degree in Information Technology, Computer Science or a related field
- 1-3 years of related experience.
PREFERRED SKILLS AND COMPETENCIES
- Strong experience with Microsoft platform and related technologies
- Experience with HTML 5, Web Services/SOAP, XML, JSON, WCF and Web API’s.
- Experience with SQL Server and relational databases
- Strong knowledge of TSQL Queries and objects, (Stored procedures, Functions, Views, etc.)
- Experience on performance tuning and usage of related tools is an added advantage.
- Experience on OOPS concepts.
- Working knowledge of versioning tools/utilities like GIT/Tortoise SVN/Team Foundation Server
- Strong background in Software Development Life Cycle in an Agile environment
- Zeal to work on innovative products and technologies
- Ability to work independently as well as small teams
- Ability to adapt to fast paced environment and keen in updating with the latest trends.
Additional Technical skills (nice to have)
- Working experience in MVC architecture is a must.
- Working experience on client-side technologies like JavaScript, JQuery, Angular JS.
- Experience in integrating and working with 3rd party tools like AJAX, Kendo etc…
- Knowledge on design patterns is an added advantage.
- Knowledge on entity frameworks is an added advantage.
What you will do
-
Create & establish master data policies, strategies & programs to ensure data accuracy & completion
-
Provides solution architecture to various projects in adherence to the overall MDM Strategy and Roadmap
-
Works closely with the product team to build the MDM Match & Merge process for multiple customers
-
Defines, documents, and maintains the data quality rules for assigned Master Data elements
-
Utilize third-party resources and cross functional teams to establish and maintain formal documentation of master data architecture/lineage, metadata dictionaries and business glossaries
-
Manage the processing of master data requests as well as performing MDM change request projects
-
Proactively works with Master Data Process Domain Leads (data stewards) and other team members utilizing innovative and resourceful tactics to harmonize and streamline master data quality processes and controls across multiple domains
-
Serve as a subject matter expert (SME) in master data management, metadata management, and data governance operations.
-
Works with data Architects, engineers, and product owners to develop detailed technical architecture patterns for Master Data initiatives and system coherence
What You Have
-
Experience with MDM tools and processes such as Informatica, IBM, Reltio or similar
-
Experience in multiple areas of MDM including Data Profiling, metadata acquisition, data migration, validation, data governance and automation.
-
5+ years of data management/analysis experience,
-
Ability to analyze data structures & patterns using SQL
-
Demonstrated ability to structure and solve ambiguous and business challenges while working on multiple projects.
-
Strong analytical skills, ability to process and structure qualitative and quantitative data in a way that can be shared with others to help facilitate informed business decision making.
-
Proven ability to work in a team environment, collaborating with peers and providing leadership or guidance as needed.
-
5+ years of data management/analysis experience, including extensive knowledge of Excel and PowerPoint.
Description
Summary:
The Senior .NET Developer is a key member of our growing Integration development team responsible for designing, architecting, developing and maintaining our cutting-edge Integration and Data Platform. These event driven microservices will be built for Healthcare solutions in accordance to the company’s Software Development standards.
We are looking for a collaborative, positive, entrepreneurial minded professional who will engage team and organizational colleagues to improve and resolve product development issues, achieve timely delivery, and promote product delivery goals. We are a result driven organization where our team member’s experience, suggestions, critiques, and recommendations are valued and respected.
Requirements
What you bring:
- In-depth knowledge in microservices based event-driven software development using .NET (Core preferred) applications.
- In-depth knowledge in designing, building and consuming REST APIs required. GraphQL optional.
- Working knowledge with Mulesoft or WSO2 or Azure APIM or similar required
- Hands-on knowledge in developing asynchronous Messaging and eventing systems required.
- Working knowledge with tools like Kafka and or AMQP based tools preferred.
- Solid understanding of object-oriented programming (OOP) and computer science foundations.
- Working knowledge in a container-based deployment model and CI/CD principles preferred.
- Database development experience using Oracle or SQL Server preferred.
- Outstanding communication, collaboration, and leadership skills
Position Summary:
HealthEdge is looking for a Principal Engineer who is passionate about solving real-world business problems to join our team.As a Senior member of the team, you will be working on developing solutions that help our customers integrate with our product suite.You will be working as a problem solver with plenty of unique assignments within the department.You will be a key member involved with design discussions, coding on the backend and working heavily with the database and J2EE/integration technologies. You will be an experienced Java developer with background in Service Oriented Architecture (SOA) and enterprise application integration (EAI) concepts and development. You will be responsible for the design, implementation and development within Java, on the WebLogic Application Server platform. You will be involved in all phases of software development including, requirements definition, design, architecture, development, testing, and integration to bring cutting edge technologies to market. Designation: Principal Engineer - JavaLocation: Bengaluru (HealthEdge India Development Centre) Reports to: Engineering Manager – Development Role & Responsibilities:
• Work as part of agile team to implement new features according to the requirements while adhering to the best coding development standards• Conduct detailed designs and lead design whiteboarding and creation of solution architecture.• Lead in work-breakdown of tasks • Lead peer reviews of design and code• Coordinate release management and bug triaging. • Lead Technical discussions with customers to find the best possible solutions.• Conduct bug fixing, Implement configuration migration process and other UAT readiness technical task• Perform data loads for UAT readiness and during UAT as requested by the UAT plan• Supports resolution of UAT identified issues and their triage.• Contributes authoring the Implementation Operational Information and (for Support team) and companion spreadsheet for feeds• Performs configuration migration process and another PROD readiness technical task• Performs data loads for PROD readiness. • Perform all job functions consistent with company policies and procedures, including those which govern handling PHI and PII.
RequirementsRequired Candidate Profile Qualifications: •Bachelor’s degree BE/B Tech computer science Experience: • Minimum of 9 years of development experience in Java/J2EE technologies. Desired Skill:• Excellent analysis, consulting and communication skills. • Previous experience with customer-facing roles on professional services engagements.• Hands-on experience with XML, Web Services (SOAP, WSDL, etc.), JMS, and SQL.• Experience in complex data analysis, data migrations, and system integration of software products into complex IT environments• Development experience on the Linux operating system and Web logic application Server.• Experience working with integration middleware or enterprise system bus (ESB) technologies such as iWay, Spring or Apache Camel and OSGI containers like Apache Karaf.• Experience with Design Patterns and Enterprise Integration Patterns, including file transfers, messaging, routing, transforming, enriching, etc. • Experience with source control software (Bitbucket), unit testing (JUnit), and build automation/CI (Jenkins).• Experience with distributed messaging system like Apache Kafka and distributed search and analytics engine like Elastic search is required. • Experience in the health insurance industry (Payors) preferred.• Experience with agile development methodology such as SCRUM or Kanban.
Position Overview
We seek a grammar ambassador to join our team at Burgess, a HealthEdge company. As a technical writer, you will work closely with our subject matter experts and team members to support documentation efforts for Burgess products and services. This role will have a heavy emphasis on understanding various healthcare policies and translating it into clear and accurate content in our product and documentation. We are looking for you to be highly organized, naturally inquisitive, and able to grasp software and healthcare topics quickly and thoroughly to meet client expectations.
Your ability to communicate important product updates in an accurate, easily digestible, and timely manner will have a direct positive impact on our end users and quality standards. This can be a rewarding opportunity for writers who love research and crave gaining mastery of new learned topics.
Your Impact
- Translate complex healthcare policies and software functionality into accurate, easily digestible, and engaging copy.
- Analyze and comprehend various process flow diagrams and decision logic.
- Research and review citations and source materials to ensure delivery of accurate information.
- Collaborate with software developers, analysts, and other subject matter experts to write and update product release notes, reference materials, and other product-related content.
- Maintain existing documentation, updating content such as instructions, screenshots, and reference materials as needed.
- Contribute to special projects when needed, including proofing and editing content, layouts, and graphics for internal and client-facing documents.
What You Bring
- 4-year degree in technical writing, communications, journalism, English, or comparable field.
- 1–4 years of technical writing or relative experience.
- Strong command of the English language; able to write clearly and edit content for spelling, grammar, and mechanics, and vary writing style to meet specific audiences.
- Strong critical analysis skills and enthusiasm to learn.
- Ability to effectively communicate and collaborate with diverse stakeholder groups and individuals.
- Ability to collect, research, and understand complex or diverse information, and translate it into clear and concise written communication.
- Ability to plan, prioritize, and balance the need for direction with self-motivated efforts.
- Strong interpersonal skills—treat people with respect, keep commitments, inspire the trust of others, and work ethically and with integrity.
- Belief in fostering a fun, enjoyable working environment (we value team bonding) while performing excellent, diligent work.
Bonus Points
- Familiarity with the healthcare industry.
- Experience in an agile SDLC environment.
- Experience with Madcap Flare and/or familiarity with HTML and CSS.
HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.
Geographic Responsibility: While Burgess is located in Alexandria, VA you may live anywhere in the U.S.
Type of Employment: Full-time, permanent
FLSA Classification (USA Only): Exempt
Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
- The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- Work across multiple time zones in a hybrid or remote work environment.
- Long periods of time sitting and/or standing in front of a computer using video technology.
- May require travel dependent on company needs.
The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check.
HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.
#LI-Remote
Shifts: 3:00pm - 12:00AM IST
SUMMARY
Business Analysts II will be responsible for implementing technical solutions to business problems, or to advance a company’s efforts, begins with defining, analyzing and documenting requirements. Managing requirements at the project level can help fulfill business needs. To succeed in this role, you should have a natural analytical way of thinking.
To be successful in this role you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Understand business need of the requirements.
- Capture the requirements and prioritize them along with the respective stakeholders.
- Break the requirements into smaller tasks or stories based on necessity.
- Prepare the requirement traceability matrix and maintain it.
- Create user story documents with reference to the traceability matrix created .
- Capture the acceptance for all the requirements.
- Work on gap analysis between two versions of guiding Care for client upgrades.
- First point of contact for all the requirement related clarifications.
- Validate all the requirements with respect to the story documentation signed off by the stakeholders.
- Demonstrate features and help the stakeholders to stay abreast with the features of the product.
- Participate in daily scrums, sprint planning meetings, sprint reviews, and retrospectives.
- Participate in daily meetings with product managers, SMEs, and other stakeholders extracting requirements.
- Work as a liaison between the stakeholders/clients and scrum team.
- Analyze customer workflows and convert them into system workflows.
- Communicates status externally and raising risk at the right time.
- Support new client implementations.
- Manage Product Backlog.
SUPERVISORY RESPONSIBILITIES
Business analyst II is not a supervisory role. You will revieve general instructions on routine work, detailed instructions on new projects or assignments. EDUCATION QUALIFICATION
- Bachelor’s or master’s degree in Administration
- 2-5 years of related experience.
- Certification - ECBA, CCBA, CBDA, AHM-250 and CBAP is preferred
COMPETENCIES
- Agile Business Analysis
- Excellent communicator with the ability to translate data into actionable insights
- Highly proficient technical writing capabilities
- Presentation skills
- Technical Knowledge
- Analytical Skills
- Negotiation Skills
Test Engineer II
Position Summary:
As a Test Engineer II you will develop and execute exploratory, manual testing to ensure product quality. You will be involved in all aspects of software testing using appropriate testing methods to validate the quality of the requirements and development of our products. The successful candidate will be comfortable working across multiple application platforms and will be familiar with all aspects of software systems quality assurance and testing.
What you will do:
Ultimately, you will monitor all stages of software development to identify and resolve system errors to meet quality standards specified for regression, integration, manual, performance, and functional testing.
- Develop, execute and maintain manual test cases, and test plans that will validate Medicare/Medicaid claim editing and pricing according to the application specifications
- Participate in daily sprint planning
- Execute front-end and back-end tests, including Web and API testing using Postman
- Work in an agile, fast-paced, two-week sprint release cycle
- Process Management
- Work with developers, SMEs, product owners, to understand business requirements and resolve application issues
- Produce reports and documentation for testing efforts, results, activities, data logging, and tracking
- Develop, enhance, and document UI and API testing methodologies
- Database
- Analyze and query multiple, complex databases
- Verify that databases are set up and populated with the correct test data
- Test Case Creation/Test Plan Execution
- Estimate, prioritize, plan, and coordinate testing activities
- Execute manual and or automated component, functional, system, integration, performance, and regression testing according to the test plan and established timelines
- Leverage technical analytical skills and tools to assist in resolving application responsiveness issues
- Familiarity or experience Gherkin language (BDD)
- Communicate test progress, results, and project relevant information to team members and management on a frequent basis
- Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
What You Bring:
- BS/MS degree in Computer Science, Engineering or equivalent experience
- 3-4 years of STLC experience in an Agile environment
- Hands-on experience with at least 2 programming languages
- Experience with technical mentoring and coaching
- Ability to research new technology and solutions and implement it in the automation project
- 2+ years of experience in implementing OOP concepts
- 2+ years of CI/CD experience
- 2+ years of Cloud technology experience
Bonus Points:
- Healthcare knowledge a plus but not required
- Experience with change management tools such as Atlassian products