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Job Locations US-VA-Reston
ID 2024-4101
JOB TITLE: Senior Business Analyst   JOB LOCATION: Reston, VA   REQUIRED TRAVEL: None.   REPORTS TO: Senior Manager, Business Analysis   POSITION SUMMARY: As a Senior Business Analyst, you are responsible for the strategic business analyst services to your business partners. The focus of your position is to work closely with the business units to gain in-depth understanding of the customer's business strategy, processes, services, roadmap, and the context in which the business operates. Your role will be key to understanding the needs of the customers in support of our GudingCare® product suite. The GuidingCare solution suite provides easy-to-use, next-generation data integration and workflow management tools that help you operationalize an evidence-based, person-centered Care Management strategy for your populations.   ESSENTIAL DUTIES AND RESPONSIBILITIES: - Understand the needs of the customer. - Capture the requirements and prioritize them along with the respective stakeholders. - Break the requirements into smaller tasks or stories based on necessity. - Prepare the requirement traceability matrix and maintain it.                               - Ensure to creation and managing of Jira tickets with reference to product features. - Follow up with the product owners and analysts to prioritize the requirements with reference to client commitments                                                               - Create user story documents with reference to the traceability matrix. - Capture the acceptance for all the requirements.                              - Work on gap analysis between the two versions of GuidingCare for client upgrades. - Be the first point of contact for all the requirement related clarifications. - Research on the current market requirements and help the product owners/analysts to build the product road map.                                                - Validate all the requirements with respect to the story documentation signed off by the stakeholders. - Demonstrate features and help the stakeholders to stay abreast with the features of the product. - Participate in daily scrums, sprint planning meetings, sprint reviews, and retrospectives. - Participate in daily meetings with product managers, SMEs, and other stakeholders extracting requirements. - Work as a liaison between the stakeholders/clients and scrum team. - Analyze customer workflows and convert them into system workflows. - Communicates status externally and raising risk at the right time. - Participate in the recruitment process.                              - Support new client implementations.                                          - Manage Product backlog.                                                                                       - Help the lead in developing processes whenever necessary.          REQUIRED EDUCATION AND PROFESSIONAL EXPERIENCE:   Bachelor of Science in Computer Science, Information Technology, or a closely related field (foreign equivalent is acceptable) plus 3 years of employment experience in technical business analysis.   Employment experience must include: - A minimum of 3 years of demonstrated employment experience in JIRA, Agile – Scrum, and SQL - A minimum of 3 years of demonstrated employment experience communicating with clients to understand business requirements - A minimum of 3 years of demonstrated employment experience preparing user stories and business cases - A minimum of 3 years of demonstrated employment experience analyzing functionality issues and communicating issues to Quality Assurance team - A minimum of 3 years of demonstrated employment experience handling user acceptance testing - A minimum of 3 years of demonstrated employment experience preparing mock-ups for client review HealthEdge® provides modern, disruptive technology that delivers for the first time, a suite of products that enables healthcare payors to leverage new business models, improve outcomes, drastically reduce administrative costs and connect everyone in the healthcare delivery cycle. Our next-generation enterprise product suite, HealthRules®, is built on modern, patented technology and is delivered to customers via the HealthEdge Cloud or on-site deployment. An award-winning company, HealthEdge empowers payors to capitalize on the innovations, challenges and opportunities that await in the new healthcare economy. For more information, visit http://www.healthedge.com.   HealthEdge is an Equal Opportunity Employment/Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or any other characteristics protected by law.
Job Locations US-Remote
ID 2024-4035
Position Overview:    Our growing company is seeking to hire a Customer Success Coordinator who will be in charge ofassisting our Customer Success Managers in communicating and leading our ongoing projects and managing ongoing scheduling and ticket activity across clients. This task involves creating and scheduling tickets for various client activities such as: Melissa Data Updates, Security Patching, ISP notifications, Service Requests etc.     Your Impact:  - Determining project changes as they apply to the CSM Team work  - Undertaking project tasks as required as representation for CSM Team  - Assess project risks and issues and provide solutions where applicable in scheduling/conflicts/etc.  - Ensure customer views are managed towards the best solutionin regards to timing/communication/etc  - Ensure Monthly /Quarterly tasks and reporting are scheduled and completed for customers  - Work with CSMs and Customers when needed to ensure scheduled work and project work is scheduled and completed on time  - Attend and participate in CSM and customer meetings  - Document and follow up on actions and takeaways from meetings  - Coordinate with internal teams to facilitate resources and communication to customers    What you bring:  - Bachelor’s degree required.  - 1-2 years related experience  - Competency in Microsoft applications including Word, Excel, PPT and Outlook  - Smartsheet experience a plus  - Exceptional verbal, written and presentation skills.  - Ability to work effectively both independently and as part of a team.  - Ability to work across teams regardless of function or title  - Knowledge file management, transcription, and other administrative procedures  - Ability to work on tight deadlines.  - Must be available to work regular East Coast hours regardless of timezone  - Desire to grow in this role and a strong desire to be client facing with the goal of taking more ownership and responsibilities          HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.     Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S.  Type of Employment: Full-time, permanent  Travel%:  FLSA Classification (USA Only): Exempt  Budget/Revenue Responsibility:  Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:   - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  - Work across multiple time zones in a hybrid or remote work environment.  - Long periods of time sitting and/or standing in front of a computer using video technology.  - May require travel dependent on company needs.          The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this positionin compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check.    HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.  #LI-Remote 
Category
Hidden (29004)
Job Locations US-Remote
ID 2024-4018
Overview:  The Application Support Engineer is a seasoned individual who will join the customer support team to provide application support for state-of-the-art healthcare applications.  The ideal candidate will have experience providing customer facing support for enterprise SaaS solutions with a drive to challenge their abilities and to develop deep product expertise. As part of the Support Engineering team, you will utilize a wide range of technologies combined with deep knowledge of HealthEdge’s products to provide exceptional customer support.    The Product:  With HealthRules Payer, our integrated solutions suite includes the industry's leading, digital, next-generation claims administration processing system, business intelligence, integration capabilities, a unique to industry configuration and promotion application, and home and host processing support available on both public and private clouds. The fact is, a Core Administrative Processing System (CAPS) needs to do much, more more than just core administrative processing. That’s why HealthRules Payer has been ranked number one its class among CAP Solutions. Besides delivering 90%-97% first-pass auto-adjudication rates and 99%+ accuracy, it enables our customers to react swiftly to the latest regulatory shifts and competitive pressures. It opens the door to new value-based reimbursement models, benefits plans and provider contracts. The complete suite of solutions from HealthEdge delivers a digital foundation for payers specifically designed to fuel a digital transformation, reduce costs, and improve both clinical outcomes and the member experience.    What you will do:   - Recognize and analyze problems of high complexity, and communicate findings to customers and product development  - Manage multiple requests with competing priorities  - Conduct root cause analysis and correlation of other system and/or application problems  - Be a creative, driven and assertive Team Member always looking for ways to drive improved service and greater operational efficiencies and performance  - Be driven to learn and understand the business problem as well as the product problem  - Maintain up to date support case records and customer information by utilizing our Customer Support Management System (Salesforce)   - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII    What you bring:  - Bachelor’s Degree in Computer Science, Electronics, or another relevant field  - 2 - 5 years of experience supporting a mission critical multi-tiered enterprise Application  - Excellent written and oral communication skills with the ability to articulate concepts to a variety of audiences  - Comfortable working in a fast-paced, changing environment  - Experience with web technologies, middleware such as WebLogic/WebSphere and popular RDBMS systems  - Strong knowledge of databases (preferably Oracle), understand schemas, database structures and ability to write and debug SQL queries  - Experience with SOAP and WebServices is a plus  - Job requires flexibility to provide 24x7 on call client support on rotational basis    HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.    Geographic Responsibility:While HealthEdgeis located inBurlington, MA you may live anywhere in the U.S.  Type of Employment:Full-time, permanent  FLSA Classification (USA Only):Exempt  Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:   - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.   - Work across multiple time zones in a hybrid or remote work environment.  - Long periods of time sitting and/or standing in front of a computer using video technology.  - May require travel dependent on company needs.    The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this positionin compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check.    HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.    #LI-Remote 
Category
Customer Service/Support
Job Locations US-Remote
ID 2024-4016
Overview:  The Application Support Engineer is a seasoned individual who will join the customer support team to provide application support for state-of-the-art healthcare applications.  The ideal candidate will have experience providing customer facing support for enterprise SaaS solutions with a drive to challenge their abilities and to develop deep product expertise. As part of the Support Engineering team, you will utilize a wide range of technologies combined with deep knowledge of HealthEdge’s products to provide exceptional customer support.    The Product:  With HealthRules Payer, our integrated solutions suite includes the industry's leading, digital, next-generation claims administration processing system, business intelligence, integration capabilities, a unique to industry configuration and promotion application, and home and host processing support available on both public and private clouds. The fact is, a Core Administrative Processing System (CAPS) needs to do much, more more than just core administrative processing. That’s why HealthRules Payer has been ranked number one its class among CAP Solutions. Besides delivering 90%-97% first-pass auto-adjudication rates and 99%+ accuracy, it enables our customers to react swiftly to the latest regulatory shifts and competitive pressures. It opens the door to new value-based reimbursement models, benefits plans and provider contracts. The complete suite of solutions from HealthEdge delivers a digital foundation for payers specifically designed to fuel a digital transformation, reduce costs, and improve both clinical outcomes and the member experience.    What you will do:   - Recognize and analyze problems of high complexity, and communicate findings to customers and product development  - Manage multiple requests with competing priorities  - Conduct root cause analysis and correlation of other system and/or application problems  - Be a creative, driven and assertive Team Member always looking for ways to drive improved service and greater operational efficiencies and performance  - Be driven to learn and understand the business problem as well as the product problem  - Maintain up to date support case records and customer information by utilizing our Customer Support Management System (Salesforce)   - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII    What you bring:  - Bachelor’s Degree in Computer Science, Electronics, or another relevant field  - 2 - 5 years of experience supporting a mission critical multi-tiered enterprise Application  - Excellent written and oral communication skills with the ability to articulate concepts to a variety of audiences  - Comfortable working in a fast-paced, changing environment  - Experience with web technologies, middleware such as WebLogic/WebSphere and popular RDBMS systems  - Strong knowledge of databases (preferably Oracle), understand schemas, database structures and ability to write and debug SQL queries  - Experience with SOAP and WebServices is a plus  - Job requires flexibility to provide 24x7 on call client support on rotational basis    HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.    Geographic Responsibility:While HealthEdgeis located inBurlington, MA you may live anywhere in the U.S.  Type of Employment:Full-time, permanent  FLSA Classification (USA Only):Exempt  Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:   - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.   - Work across multiple time zones in a hybrid or remote work environment.  - Long periods of time sitting and/or standing in front of a computer using video technology.  - May require travel dependent on company needs.    The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this positionin compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check.    HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.    #LI-Remote 
Category
Customer Service/Support
Job Locations US-MA-Burlington
ID 2024-4012
  Overview:  As a Technical Support Specialist II, you will provide outstanding service by managing issues, troubleshooting problems, monitoring services, and answering questions, for our products and services. The Technical Support Specialist II acts as a subject matter expert and will liaison with internal teams from incident reporting through incident resolution. The Technical Support Specialist II is also responsible for tool development, application configuration, and will work on various projects. This role sits within the Customer Success Organization and reports to the Director of Customer Support. Success in this role is demonstrated by successfully meeting or exceeding team and individual performance metrics.  This role requires one day per month onsite in Boston, MA.      What you will do:   Provide exceptional service to users  - Issue Management: Primary contact to work directly with internal and external users on product issues.  - Troubleshoot and work collaboratively to resolve these challenges through comprehensive problem analysis exercising good judgment and discretion while adhering to strict SLA guidelines - Serve as a point of contact for complex customer inquiries via multiple channels (email, in/outbound calls, etc.) in a timely, polite and professional manner - Ensure user needs are top priority and appropriately escalated when applicable - Recognize, document, and alert on trends - Contributes with content development of self-service tools and documentation for end users as required.   Serve as a product and service expert   - Serve as the expert in our product and services for external and internal users - Represent the voice of users to provide feedback to internal teams helping to improve overall experience and product Achievement of performance and metrics   - Adhere to department and company procedures, guidelines, and policies - Meet or exceed individual/team performance metrics, user inquiry volumes, and customer contractual service level agreements - Achieve desired quality of service and help to identify potential risks as they emerge - Working independently and with Management to continuously improve and or create process and procedures   What you bring:  - Bachelor’s degree or 5+ years relevant professional experience (in Technical Support / Software Support Operations) - Exceptional interpersonal communication skills (incl. verbal and written) for a range of audiences; strong phone skills (diction, active listening, professional phone voice), fluency in Spanish a plus but not required - High degree of technical proficiency with online tools and systems; familiarity with O365, SQL, Teams, Jira, Zendesk, and Google Cloud - Strong time management skills, decision making skills, and organizational skills with excellent attention-to-detail - Experienced in SLA Management. - Superior analytical and problem-solving skills and the ability to think critically while working in a fast-paced environment - Empathetic and relationship-oriented, intuitively understanding patients’ and clients’ needs - Ability to interface effectively with patients’ and clients’ - Strong demonstration of the company’s core values of Tenacity, Collaboration, and Humility - "No task is too small" attitude, with a passion for service excellence, receptivity to learning opportunities, and ability to identify areas for improvement     FLSA Classification (USA Only): Exempt  Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:   - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.    HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.     #LI-Remote   
Category
Customer Service/Support
Job Locations IN-Bangalore
ID 2024-4004
Healthedge is looking for a Senior Java Developer who is passionate about solving real world business problems to join our team. As a Senior member of the team, you will be working on developing solutions that help our customers integrate with our product suite.  You will be working as a problem solver with plenty of unique assignments within the department. You will be a key member involved with design discussions, coding on the backend and working heavily with the database and J2EE/integration technologies. You will be an experienced Java developer with background in Service Oriented Architecture (SOA) and enterprise application integration (EAI) concepts and development.  You will be responsible for the design, implementation and development within Java, on the WebLogic Application Server platform. You will be involved in all phases of software development including: requirements definition, design, architecture, development, testing, and integration to bring cutting edge technologies to market. HealthEdge provides the only modern, enterprise-class software platform for healthcare payors. Using the patented HealthRules software suite, health plans, health insurance companies, and other payors can finally respond to new business opportunities and market changes in hours, not months or years, while drastically reducing both IT and operational costs. Leveraging an investment of over $125 million, HealthRules is the most modern, scalable, and cost-effective technology in the industry. HealthEdge is the only choice for payors to survive and thrive in the emerging healthcare economy.  Your impact: - Work as part of agile team to implement new features according to the requirements while adhering to the best coding development standards - Conduct detailed designs and lead design whiteboarding and creation of solution architecture. - Lead in work-breakdown of tasks - Lead peer reviews of design and code - Coordinate release management and bug triaging. - Lead Technical discussions with HealthEdge Customers to find the best possible solutions. - Conduct bug fixing, Implement configuration migration process and other UAT readiness technical task - Perform data loads for UAT readiness and during UAT as requested by the UAT plan - Supports resolution of UAT identified issues and their triage. - Contributes authoring the Implementation Operational Information and (for Support team) and companion spreadsheet for feeds - Performs configuration migration process and another PROD readiness technical task - Performs data loads for PROD readiness. - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII. What you bring: - BS/BA in CS or related field. - Excellent analysis, consulting and communication skills. - Previous experience with in customer-facing roles on professional services engagements. - Minimum of 6 years of development experience in Java/J2EE technologies. - Hands-on experience with XML, Web Services (SOAP, WSDL, etc.), JMS, and SQL. - Experience in complex data analysis, data migrations, and system integration of software products into complex IT environments - Experience in writing/understand quality database queries or Stored Procedures that are reliable, scalable and reusable - Development experience on the Linux operating system and Weblogic Application Server. - Experience working with integration middleware or enterprise system bus (ESB) technologies such as iWay, Spring or Apache Camel and OSGI containers like Apache Karaf. - Experience with Design Patterns and Enterprise Integration Patterns, including file transfers, messaging, routing, transforming, enriching, etc. - Experience with source control software (Bitbucket), unit testing (JUnit), and build automation/CI (Jenkins). - Experience in the health insurance industry (Payors) preferred. - Experience with agile development methodology such as SCRUM or Kanban. - Travel for this position is typically less than 10 %     HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI Remote
Category
Professional Services
Job Locations IN-Bangalore
ID 2024-4003
Healthedge is looking for a Senior Java Developer who is passionate about solving real world business problems to join our team. As a Senior member of the team, you will be working on developing solutions that help our customers integrate with our product suite.  You will be working as a problem solver with plenty of unique assignments within the department. You will be a key member involved with design discussions, coding on the backend and working heavily with the database and J2EE/integration technologies. You will be an experienced Java developer with background in Service Oriented Architecture (SOA) and enterprise application integration (EAI) concepts and development.  You will be responsible for the design, implementation and development within Java, on the WebLogic Application Server platform. You will be involved in all phases of software development including: requirements definition, design, architecture, development, testing, and integration to bring cutting edge technologies to market. HealthEdge provides the only modern, enterprise-class software platform for healthcare payors. Using the patented HealthRules software suite, health plans, health insurance companies, and other payors can finally respond to new business opportunities and market changes in hours, not months or years, while drastically reducing both IT and operational costs. Leveraging an investment of over $125 million, HealthRules is the most modern, scalable, and cost-effective technology in the industry. HealthEdge is the only choice for payors to survive and thrive in the emerging healthcare economy.  Your impact: - Work as part of agile team to implement new features according to the requirements while adhering to the best coding development standards - Conduct detailed designs and lead design whiteboarding and creation of solution architecture. - Lead in work-breakdown of tasks - Lead peer reviews of design and code - Coordinate release management and bug triaging. - Lead Technical discussions with HealthEdge Customers to find the best possible solutions. - Conduct bug fixing, Implement configuration migration process and other UAT readiness technical task - Perform data loads for UAT readiness and during UAT as requested by the UAT plan - Supports resolution of UAT identified issues and their triage. - Contributes authoring the Implementation Operational Information and (for Support team) and companion spreadsheet for feeds - Performs configuration migration process and another PROD readiness technical task - Performs data loads for PROD readiness. - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII. What you bring: - BS/BA in CS or related field. - Excellent analysis, consulting and communication skills. - Previous experience with in customer-facing roles on professional services engagements. - Minimum of 6 years of development experience in Java/J2EE technologies. - Hands-on experience with XML, Web Services (SOAP, WSDL, etc.), JMS, and SQL. - Experience in complex data analysis, data migrations, and system integration of software products into complex IT environments - Experience in writing/understand quality database queries or Stored Procedures that are reliable, scalable and reusable - Development experience on the Linux operating system and Weblogic Application Server. - Experience working with integration middleware or enterprise system bus (ESB) technologies such as iWay, Spring or Apache Camel and OSGI containers like Apache Karaf. - Experience with Design Patterns and Enterprise Integration Patterns, including file transfers, messaging, routing, transforming, enriching, etc. - Experience with source control software (Bitbucket), unit testing (JUnit), and build automation/CI (Jenkins). - Experience in the health insurance industry (Payors) preferred. - Experience with agile development methodology such as SCRUM or Kanban. - Travel for this position is typically less than 10 %     HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI Remote
Category
Professional Services
Job Locations IN-Bangalore
ID 2024-4002
Healthedge is looking for a Senior Java Developer who is passionate about solving real world business problems to join our team. As a Senior member of the team, you will be working on developing solutions that help our customers integrate with our product suite.  You will be working as a problem solver with plenty of unique assignments within the department. You will be a key member involved with design discussions, coding on the backend and working heavily with the database and J2EE/integration technologies. You will be an experienced Java developer with background in Service Oriented Architecture (SOA) and enterprise application integration (EAI) concepts and development.  You will be responsible for the design, implementation and development within Java, on the WebLogic Application Server platform. You will be involved in all phases of software development including: requirements definition, design, architecture, development, testing, and integration to bring cutting edge technologies to market. HealthEdge provides the only modern, enterprise-class software platform for healthcare payors. Using the patented HealthRules software suite, health plans, health insurance companies, and other payors can finally respond to new business opportunities and market changes in hours, not months or years, while drastically reducing both IT and operational costs. Leveraging an investment of over $125 million, HealthRules is the most modern, scalable, and cost-effective technology in the industry. HealthEdge is the only choice for payors to survive and thrive in the emerging healthcare economy.  Your impact: - Work as part of agile team to implement new features according to the requirements while adhering to the best coding development standards - Conduct detailed designs and lead design whiteboarding and creation of solution architecture. - Lead in work-breakdown of tasks - Lead peer reviews of design and code - Coordinate release management and bug triaging. - Lead Technical discussions with HealthEdge Customers to find the best possible solutions. - Conduct bug fixing, Implement configuration migration process and other UAT readiness technical task - Perform data loads for UAT readiness and during UAT as requested by the UAT plan - Supports resolution of UAT identified issues and their triage. - Contributes authoring the Implementation Operational Information and (for Support team) and companion spreadsheet for feeds - Performs configuration migration process and another PROD readiness technical task - Performs data loads for PROD readiness. - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII. What you bring: - BS/BA in CS or related field. - Excellent analysis, consulting and communication skills. - Previous experience with in customer-facing roles on professional services engagements. - Minimum of 6 years of development experience in Java/J2EE technologies. - Hands-on experience with XML, Web Services (SOAP, WSDL, etc.), JMS, and SQL. - Experience in complex data analysis, data migrations, and system integration of software products into complex IT environments - Experience in writing/understand quality database queries or Stored Procedures that are reliable, scalable and reusable - Development experience on the Linux operating system and Weblogic Application Server. - Experience working with integration middleware or enterprise system bus (ESB) technologies such as iWay, Spring or Apache Camel and OSGI containers like Apache Karaf. - Experience with Design Patterns and Enterprise Integration Patterns, including file transfers, messaging, routing, transforming, enriching, etc. - Experience with source control software (Bitbucket), unit testing (JUnit), and build automation/CI (Jenkins). - Experience in the health insurance industry (Payors) preferred. - Experience with agile development methodology such as SCRUM or Kanban. - Travel for this position is typically less than 10 %     HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI Remote
Category
Professional Services
Job Locations IN-Bangalore
ID 2024-3998
We are looking for good Java developers who are proficient with Java-based technologies and frameworks. As a  software engineer, your primary focus is to enhance current HealthEdge software products. You will ensure that these components and the overall application are robust and easy to maintain. You will also coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product are important. • Translating requirements and designs into high-quality code • Optimizing components for maximum performance and scalability • Have a DevOps mindset and open to new areas of working Requirements Qualifications: Bachelor’s degree BE/B Tech computer science. Experience: • 1 to 4 years of IT experience in analysis, design, development, documentation, implementing, and testing of software systems in Java, J2EE, and Internet technologies. Desired Skill: • Good experience in Java platform (JDK 1.5+) • Experience in OOPS concepts and design patterns, data structures, algorithms, and java collections framework • Knowledge of thread basics, thread safety, multi-threading, and concurrency • Knowledge serialization, J2EE basics, and exception handling • Exposure to SQL basics and SQL joins • Exposure to SOAP and REST Web services • Exposure to CI-CD build pipelines (jenkins) • Working knowledge of Maven • Implement unit test cases in frameworks (Junit/TestNG/Mockito) • Ability to understand business requirements and translate them into technical requirements • Knowledge of performance optimization and memory management would be a plus. • Familiarity with code versioning tools such as GIT • Familiarity with the Agile development methodology, especially SCRUM
Category
Professional Services
Job Locations IN-Bangalore
ID 2024-3997
We are looking for good Java developers who are proficient with Java-based technologies and frameworks. As a  software engineer, your primary focus is to enhance current HealthEdge software products. You will ensure that these components and the overall application are robust and easy to maintain. You will also coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product are important. • Translating requirements and designs into high-quality code • Optimizing components for maximum performance and scalability • Have a DevOps mindset and open to new areas of working Requirements Qualifications: Bachelor’s degree BE/B Tech computer science. Experience: • 1 to 4 years of IT experience in analysis, design, development, documentation, implementing, and testing of software systems in Java, J2EE, and Internet technologies. Desired Skill: • Good experience in Java platform (JDK 1.5+) • Experience in OOPS concepts and design patterns, data structures, algorithms, and java collections framework • Knowledge of thread basics, thread safety, multi-threading, and concurrency • Knowledge serialization, J2EE basics, and exception handling • Exposure to SQL basics and SQL joins • Exposure to SOAP and REST Web services • Exposure to CI-CD build pipelines (jenkins) • Working knowledge of Maven • Implement unit test cases in frameworks (Junit/TestNG/Mockito) • Ability to understand business requirements and translate them into technical requirements • Knowledge of performance optimization and memory management would be a plus. • Familiarity with code versioning tools such as GIT • Familiarity with the Agile development methodology, especially SCRUM
Category
Professional Services
Job Locations IN-Bangalore
ID 2024-3996
We are looking for good Java developers who are proficient with Java-based technologies and frameworks. As a  software engineer, your primary focus is to enhance current HealthEdge software products. You will ensure that these components and the overall application are robust and easy to maintain. You will also coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product are important. • Translating requirements and designs into high-quality code • Optimizing components for maximum performance and scalability • Have a DevOps mindset and open to new areas of working Requirements Qualifications: Bachelor’s degree BE/B Tech computer science. Experience: • 1 to 4 years of IT experience in analysis, design, development, documentation, implementing, and testing of software systems in Java, J2EE, and Internet technologies. Desired Skill: • Good experience in Java platform (JDK 1.5+) • Experience in OOPS concepts and design patterns, data structures, algorithms, and java collections framework • Knowledge of thread basics, thread safety, multi-threading, and concurrency • Knowledge serialization, J2EE basics, and exception handling • Exposure to SQL basics and SQL joins • Exposure to SOAP and REST Web services • Exposure to CI-CD build pipelines (jenkins) • Working knowledge of Maven • Implement unit test cases in frameworks (Junit/TestNG/Mockito) • Ability to understand business requirements and translate them into technical requirements • Knowledge of performance optimization and memory management would be a plus. • Familiarity with code versioning tools such as GIT • Familiarity with the Agile development methodology, especially SCRUM
Category
Professional Services
Job Locations US-Remote
ID 2024-3982
Company Overview:  Wellframe is a digital health management platform that helps health plans offer convenient and personalized resources to their members, such as a mobile app, a staff dashboard, and care and navigation programs. Wellframe also provides data science and analytics to measure and improve member engagement and experience. The platform is designed to empower health plans to extend their reach across more critical touchpoints, uncover valuable health insights, and deliver modern member services that improve member engagement and experience.    Wellframe’s Digital Health Management solutions have been shown to increase the utilization of preventive medicine services by 29%, reduce inpatient admissions by 17%, and reduce ER utilization by 9%. The platform meaningfully engages more people, more efficiently with Wellframe’s patented member mobile application and staff dashboard. It also supports the whole person in one solution with care and navigation programs that span the entire healthcare journey.    Wellframe partners with health plans to provide digital health solutions for Digital Care Management, Clinical Advocacy, and Member Advocacy. The platform delivers a personalized, seamless digital experience while promoting brand recognition and loyalty. It also quantifies the impact on care cost and quality with robust analytics.      Position Overview:  We are seeking a highly skilled Senior Performance and Tools Engineer to lead our performance testing efforts. The ideal candidate will possess in-depth knowledge of API as well as UI performance testing, tools and best practices and provide technical leadership to the team. They will be responsible for designing, developing and executing complex performance tests to ensure optimal performance of our software in addition to generating performance metrics and analysing results using tools like Datadog and Grafana. Demonstrated expertise in building performance frameworks utilizing tools like K6, NeoLoad, JMeter, LoadRunner is a must. This role will also be responsible for working on our in-house data generation tool. Expertise in JavaScript and Python are crucial for this role.    If you possess a deep understanding of performance testing methodologies, metrics generation, Python proficiency, and are passionate about leveraging your expertise in a dynamic environment, we encourage you to apply!    Role and Responsibilities:  - Lead the development and execution of comprehensive performance test strategies.  - Design, implement, and maintain advanced performance test scripts and scenarios using industry-standard tools.  - Setup and configure performance environment including test data creation  - Execute Benchmark, load, and stress tests. Monitor application logs to determine system behavior  - Analyze the CPU Utilization, Memory usage, Network usage, Garbage Collection and DB Parameters and DB Reports to verify the performance of the applications.  - Generate performance graphs, session reports and other related documentation required for validation and analysis. - Publish results and receive appropriate signoff.  - Analyse and interpret performance test results to identify performance bottlenecks and provide actionable recommendations.  - Establish and enhance performance monitoring systems to generate and track key performance metrics.  - Collaborate closely with cross-functional teams to optimize system performance based on identified metrics.  - Create detailed reports and documentation highlighting performance test results, metrics, and improvement strategies.  - Integrate performance testing into the CI/CD pipeline and advocate for best practices across the development lifecycle.  - Gain thorough knowledge of the in-house data generation tool. Help enhance and expand the capabilities of this tool as we develop new product features.      Requirements:  - B.S in Computer Science, Engineering, or related field.  - Minimum of 10 years of progressive experience in performance testing, emphasizing API and UI testing.  - Proficiency in industry standard performance testing tools such as K6, NeoLoad, Gatling, JMeter, LoadRunner.  - Well versed in APM tools like Datadog  - Strong understanding and expertise in generating, analysing, and interpreting performance metrics.  - Proficiency in JavaScript, SQL and Python.  - APM Tools: Datadog  - Excellent communication and collaboration skills to work effectively with diverse teams.  - Ability to thrive in an agile environment, adapting to evolving project requirements.  - Certifications related to performance testing tools or methodologies (preferred).    Advantages:  - Extensive experience with a variety of performance testing tools or frameworks.  - Certification in performance testing or software quality assurance.  - Familiarity with cloud-based performance testing solutions.  - Prior involvement in implementing performance testing within CI/CD pipelines.    Why join Wellframe?  - Opportunity to lead and shape the performance testing strategy for cutting edge Digital Health Management platform.  - Being first few Engineer you have potential for tremendous growth if you can prove yourself.  - A collaborative work environment fostering innovation, customer-centricity, and a culture of ownership.  - We are delivery focused organization with flexible working hours. HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. Type of Employment: Full-time, permanent Travel%: FLSA Classification (USA Only): Exempt Budget/Revenue Responsibility: Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI-Remote
Category
Engineering
Job Locations US-Remote
ID 2024-3968
Overview:  The Regional VP Sales role is an individual contributor role focused on selling the Sourcepayment integrity product to new logo prospects, with an assigned quota and defined territory/account list.  The Product:  Source, we’re changing the industry narrative, providing a more holistic approach to payment integrity that focuses on comprehensive reimbursement, agile editing, and integrated analytics. Our interoperable, cloud-based solution is modular to meet a health plan’s needs today and extensible to grow with their organization over time—bringing disparate parts of a payer’s organization together for improved accuracy and insights. The Source platform offers the ability for clients to unlock transformation at the reimbursement, payment integrity, and enterprise level. Our Reimbursement Transformation features Medicare and Medicaid content coupled with flexible contract configuration capabilities for Commercial lines of business. Payment Integrity Transformation includes rich editing libraries with history-based capabilities, easy development of customized edits, and improved transparency to reduce vendor dependency and increase control. As a complete solution, clients can achieve Enterprise Transformation, where root-cause issues are identified and addressed upstream, and all aspects of claims operations are centralized for comprehensive business intelligence. The complete suite of solutions from HealthEdge delivers a digital foundation for payers specifically designed to fuel a digital transformation, reduce costs, and improve both clinical outcomes and the member experience.   What you will do:  - Understand detailed prospect needs for developing the optimal solution, value proposition, writing proposals, RFP responses, presentations and closing new business.   - Develop and execute a strategic sales plan to achieve and exceed revenue targets on an annual basis  - Build pipeline and progress qualified opportunities for Source  - Conduct compelling sales presentations and product demonstrations to showcase the benefits and capabilities of the Source software, working closely with the sales support team and other required resources   - Stay abreast of industry trends, competitive landscape, and market developments.  - Identify opportunities for product enhancement or new features based on client feedback and market demands.  - Actively contribute to the development of innovative sales strategies to expand market share; Propose and implement creative approaches to meet and exceed sales targets.  - Accurately maintainSalesForce with all sales efforts from lead through close to track and report the status of new business development efforts and pipeline growth.  - Participate in all facets of the HealthEdge sales team activities, including sales meetings, forecasting sessions, blue sheet reviews, etc.    What you bring:  - 10 or more years’ sales experience   - 5 or more years’ experience selling within the Health Care industry for enterprises with annual revenue of at least $1B. Direct experience within a Health Plan, TPA, or provider strongly preferred.  - Healthcare subject matter expertise, with solid technical knowledge/aptitude with enterprise class insurance transaction and health care management information systems. Knowledge and experience with the HealthEdge product suite is a plus   - Excellent communication skills, interpersonal skills and ability to interact with internal and external customers. Able to influence key executive-level stakeholders and negotiate contract terms.   - Strong track record of achieving and exceeding sales targets   - Solid technical and operational understanding of health plan operations and software development lifecycle   - Proficiency in CRM software (SalesForcerequired) and sales analytic tools   - Experience selling deals > $5M in annual recurring revenue is highly desirable  - Travel requirement 50% or more based on business needs.    HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.     Geographic Responsibility: While HealthEdgeis located in Burlington, MA you may live anywhere in the US   Type of Employment: Full-time, permanent   Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:    - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.   - Work across multiple time zones in a hybrid or remote work environment.   - Long periods of time sitting and/or standing in front of a computer using video technology.   - Travel of 50% or more dependent on company needs     The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.      HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.       #LI-Remote  
Category
Sales
Job Locations IN-Pune
ID 2024-3953
Position Summary: The Cloud Operations Applications Engineer will be responsible for installing and upgrading HealthEdge’s award winning applications in our private cloud, as well as customer-hosted instances. The HealthEdge Cloud Operations Application Engineering Team is a team of technical experts at HealthEdge that runs and manages application operations for the Company’s clients. The ideal candidate is looking to learn and work within the agile HealthEdge Deployment Methodology, while leveraging tools that are used to manage the environments, automation technologies, alerting, and 3rd party applications. Responsibilities: • Demonstrates strong knowledge and development expertise in technologies used to run the HealthRules cloud. • Successfully executes all assignments timely and within acceptable quality levels • Asks for help and works collaboratively with team members when issues present themselves; does not settle for not knowing the outcome or resolution steps for important issues • Team player who can work well with others and document/learn with team. • Identifies knowledge gaps and closes them; demonstrates consistent intellectual curiously and drive to learn more and self-develop himself/herself • Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling health care information • Be creative and work to find the right level of problems and help leadership come up with solutions Requirements: • 2 - 5 Years of experience • Bachelor’s degree in Computer Science, MIS or related disciplines or equivalent work experience • Experience as a deployment or solutions engineer, and/or system/platform engineer, technical application support, or experience in a system administration role • Interest in deployment and automation tools (Ansible, Chef, Puppet) • An Engineering mindset – focused on designing, implementing and improving processes and technology • Strong working knowledge and hands-on experience with major J2EE middleware tier software offerings such as: WebLogic, WebSphere, or JBoss • Basic Linux abilities • Familiarity with PL/SQL and related relational database technologies • Ability and desire to learn new technologies and apply new skills • Excellent teamwork and communication skills, both verbal and written • Ability to play a vital role in high visibility assignments. The ability to communicate directly with senior management • Ability to manage multiple tasks, set priorities and communicate to project teams. • Strong troubleshooting skills and mindset • Shell scripting skills • Occasional off-hours work (including weekends) may occur and required to perform upgrades in production environments. Majority of expectation is business hours workload
Job Locations IN-Bangalore
ID 2024-3943
Position summary: We are looking for Technical Support Engineers who are proficient with Java-based technologies and frameworks. As a Senior Software Engineer in Product Support, your primary focus is to is to troubleshoot HealthEdge customers issues and improve user experience over time and provide technical support to internal and external clients, for both hosted and on-premises solutions by supporting our diverse product portfolio. You will collaborate through innovation with IT, operations teams, product development and product management and various stake holders. What you will do: • Issue Triage and code debugging. • Assist the customers to quickly identify issues or get workarounds for the various issues. • Act as a liaison between engineering, IT Operations, and consulting teams to resolve incidents. • Exercise judgment within defined practices and procedures, provide status on progress and makes recommendations on process improvements. • Manage work assignments, priorities, and schedules with input from senior specialists or direct manager. • Participate in peer reviews of issue analysis. • Have technical/Functional discussions with customers to find the best possible solutions. • Build and deploy tools to identify product issues proactively. • Identify common issues and recommend resolutions to Product development. • Proactively fix Failed Transactions, Stuck Claims and DW streaming issues which cause most of the business disruption leading to escalations. • Provide feedback into fixing bugs to all active releases. • Participate in customer calls to guide them towards best practices and help explain workarounds/cleanup scripts. • Partner with product teams on preventive measures in the software. • Contribute to KB on generic scripts to fix common issues. • Might involve some early morning shift or evening shifts (India time) to overlap work with US teams along with On-call support. Mostly will not involve very late-night shifts. Requirements What you bring: • 5+ years of experience in analysis, maintenance and support, implementation, and testing of software systems in Java, J2EE, and Internet technologies. • Experience in SOAP and REST based Web services. • Experience in understanding and debugging Java 7+ version code, WebLogic, Oracle RDBMS based applications. • Hands on with Linux and shell or other Unix scripting languages. • Experience with code versioning tools such as GIT, Bitbucket. • Hands-on experience in SQL basics and SQL joins. • Prior experience with performance optimization and troubleshooting of Java applications and familiar with application performance management tools like AppDynamics, Splunk , solar winds. • Familiarity with modern front-end CI-CD build pipelines and tools (Maven). • Good to have domain knowledge on Healthcare/US Health Insurance.
Category
Engineering
Job Locations IN-Bangalore
ID 2024-3942
Position summary: We are looking for Technical Support Engineers who are proficient with Java-based technologies and frameworks. As a Software Engineer in Product Support, your primary focus is to is to troubleshoot HealthEdge customers issues and improve user experience over time and provide technical support to internal and external clients, for both hosted and on-premises solutions by supporting our diverse product portfolio. You will collaborate through innovation with IT, operations teams, product development and product management and various stake holders. What you will do: o Issue Triage and code debugging. o Assist the customers to quickly identify issues or get workarounds for the various issues. o Act as a liaison between engineering, IT Operations, and consulting teams to resolve incidents. o Exercise judgment within defined practices and procedures, provide status on progress and makes recommendations on process improvements. o Manage work assignments, priorities, and schedules with input from senior specialists or direct manager. o Participate in peer reviews of issue analysis. o Have technical/Functional discussions with customers to find the best possible solutions. o Build and deploy tools to identify product issues proactively. o Identify common issues and recommend resolutions to Product development. o Proactively fix Failed Transactions, Stuck Claims and DW streaming issues which cause most of the business disruption leading to escalations. o Provide feedback into fixing bugs to all active releases. o Participate in customer calls to guide them towards best practices and help explain workarounds/cleanup scripts. o Partner with product teams on preventive measures in the software. o Contribute to KB on generic scripts to fix common issues. o Might involve some early morning shift or evening shifts (India time) to overlap work with US teams along with On-call support. Mostly will not involve very late-night shifts . What you bring: o 1-4 years of experience in analysis, maintenance and support, implementation, and testing of software systems in Java, J2EE, and Internet technologies. o Experience in SOAP and REST based Web services. o Experience in understanding and debugging Java 7+ version code, WebLogic, Oracle RDBMS based applications. o Hands on with Linux and shell or other Unix scripting languages. o Experience with code versioning tools such as GIT, Bitbucket. o Hands-on experience in SQL basics and SQL joins. o Prior experience with performance optimization and troubleshooting of Java applications and familiar with application performance management tools like AppDynamics, Splunk , solar winds. o Familiarity with modern front-end CI-CD build pipelines and tools (Maven). o Good to have domain knowledge on Healthcare/US Health Insurance.
Category
Engineering
Job Locations IN-Bangalore
ID 2024-3941
Position summary:    - We are looking for a Software Engineer in Incident Management role who will be the responsible for handling incidents/communicating to different teams across the organization to resolve the customer issues quickly. Communicating the resolution stages to the customer and specific set of people in organization.  - You will be responsible to classify received incidents and undertake an immediate effortto restore a failed IT Service as quickly as possible by working with the technical teams to minimize the impact on business operations.  - Responsible for coordinating all the activities required to perform, monitor, and report on the process.  - Owns assigned Incidents and Service Requests throughout the lifecycle.    What you will do:  - Investigate and diagnose Incidents to restore a failed IT Service as quickly as possible.  - Resolve Incidents within the specified Service Level Agreements/Operational Level Agreements  - Document troubleshooting steps and service restoration details.  - Inform and submit knowledge articles for review.  - Verify resolution with end-users and resolve assigned Incidents.  - Escalate Major Incidents to the Incident Lead and/or Problem Manager.  - Escalate unresolved Incidents to Tier 3/Incident Lead.  - Log all Incident/Service Request details.  - Escalate unresolved incidents to external support, e.g., Software and Hardware Vendors and liaison between IT and external support provider by coordinating with teams in the organization.  - Might involve some early morning shift or evening shifts (India time) to overlap work with US teams. Mostly will not involve very late-night shifts.     What you bring:  - 1-4+ years of experience in handling escalated incidents and monitoring the application performance as well as infrastructure using various tools available.  - Listening and synthesis skills.  - Previous experience with major incidents (either as a participant or an observer).  - ITIL® 3/ITIL® 4 Certification will be an added advantage.  - Expertise in ITSM tool preferably Salesforce.  - Strong communication skills.  - Problem-solving skills.   
Job Locations IN-Pune
ID 2024-3940
Position summary:    - We are looking for a Software Engineer in Incident Management role who will be the responsible for handling incidents/communicating to different teams across the organization to resolve the customer issues quickly. Communicating the resolution stages to the customer and specific set of people in organization.  - You will be responsible to classify received incidents and undertake an immediate effortto restore a failed IT Service as quickly as possible by working with the technical teams to minimize the impact on business operations.  - Responsible for coordinating all the activities required to perform, monitor, and report on the process.  - Owns assigned Incidents and Service Requests throughout the lifecycle.    What you will do:  - Investigate and diagnose Incidents to restore a failed IT Service as quickly as possible.  - Resolve Incidents within the specified Service Level Agreements/Operational Level Agreements  - Document troubleshooting steps and service restoration details.  - Inform and submit knowledge articles for review.  - Verify resolution with end-users and resolve assigned Incidents.  - Escalate Major Incidents to the Incident Lead and/or Problem Manager.  - Escalate unresolved Incidents to Tier 3/Incident Lead.  - Log all Incident/Service Request details.  - Escalate unresolved incidents to external support, e.g., Software and Hardware Vendors and liaison between IT and external support provider by coordinating with teams in the organization.  - Might involve some early morning shift or evening shifts (India time) to overlap work with US teams. Mostly will not involve very late-night shifts.    What you bring:  - 1-4+ years of experience in handling escalated incidents and monitoring the application performance as well as infrastructure using various tools available.  - Listening and synthesis skills.  - Previous experience with major incidents (either as a participant or an observer).  - ITIL® 3/ITIL® 4 Certification will be an added advantage.  - Expertise in ITSM tool preferably Salesforce.  - Strong communication skills.  - Problem-solving skills.   
Job Locations IN-Hyderabad
ID 2024-3936
HealthEdge GuidingCare team is seeking the right FICO Technical Lead to join our team as the company grows. We offer an exciting environment in healthcare technology where we currently provide the industry’s largest and most widely adopted care management and population health platform. Our solutions are positively impacting the lives of 70 million American health plan members, and we continue to innovate. If you are looking for an inspiring and challenging work culture, we invite you to explore HealthEdge. This position is responsible for performing analysis, design and development of business rules (FICO Blaze) and related components activities as part of a platform engineering team. This role will lead enhancements and new business rules through integration of technical, architecture and business requirements; serving as lead rules designer for business rules to identify best solution and resulting technical specifications within limits of code environment; linking Business Analyst needs and Architect definition to technical solutions. The Blaze Technical Lead will work on Blaze Advisor, J2EE and RDBMS technology on UNIX, Linux, or Windows platforms. Position: FICO Blaze Advisor – Technical Lead Experience: 9 to 15 years in FICO Blaze development   Responsibilities: - Rule implementation using FICO Blaze Advisor 7.0 or above - High / Low-level Design of components in Java/J2EE and Blaze Advisor - Experience in rule extraction, orchestration, and implementation methodologies - Experience in developing RMA - Template, Repository, Java object models - Experience in developing Java Services required for integrating with backend applications. - Experience in Setting up Blaze Rule Engine and RMA in multiple client environments. - Experience in performance tuning for rules and Blaze engine. - Design and implementation of Blaze Advisor rule repositories - Blaze Advisor rule writing and testing - Delivering consultancy on Blaze Advisor and related products and technology - Implementing and configuring rule repository testing frameworks - Strong Knowledge of Object Model Architecture, SRL, Decision Tables and Templates - SQL Experience is a plus - Strong experience in architecting & designing complex rulesets, decision structures and ability to integrate with other system components seamlessly. - Knowledge of Service Oriented Architecture - SOAP / REST & API's - Knowledge of Web Technologies - HTML/CSS/ASP.Net/Java - Ability to think creatively about solution for business needs with multiple options. - Experience with problem solving analytical thinking & articulating solutions through visual aids and white boarding. - Able to demonstrate experience with rapid prototyping, requirements definition & management, system performance management. - SDLC Methodology - Agile / Scrum / Iterative Development - Strong oral/written communication skills across all levels of the organization   EDUCATION  - Bachelor’s degree in Engineering, Information Technology or Computer Science required - Master’s degree in related field preferred   WORK ENVIRONMENT   The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The tasks will generally be performed in a typical office environment.    LOCATION/TRAVEL  This position with HealthEdge based in Hyderabad, India.  
Job Locations US-MA-Burlington
ID 2024-3914
JOB TITLE: Associate Java Developer JOB LOCATION: Burlington, Massachusetts 01803 REQUIRED TRAVEL: Typically, less than 10% POSITION SUMMARY: The Associate Java Developer develops components and solutions under direction. The Associate Java Developer works on basic and some moderately complex integration solutions for our software and client environments and assists with Quality Assurance tests for other developers.   REQUIRED DUTIES: - Develops components and solutions under direction. - Handles moderately complex integration solutions for our software and client environments. - Assists with quality assurance tests for other developers. - Assists with demos and presentations. - Participates in detailed designs. - Conducts environment setups. - Completes development and unit testing tasks. - Participates in peer reviews of design and code. - Handles bug fixing. - Handles issue research and resolution. - Handles smoke testing. - Contributes to authoring the Implementation Operational Information. - Handles patch release management. - Performs all job functions consistent with HealthEdge policies and procedures, including those which govern the handling of PHI and PII. EXPERIENCE AND EDUCATION REQUIREMENTS: - Bachelor of Science in Computer Science, or a closely related field (foreign equivalent is acceptable) plus 2 years of employment experience in software development. - Employment experience in software development must include: - A minimum of 2 years of demonstrated experience with object-oriented software development, including Java; and - A minimum of 2 years of demonstrated experience working with Unix or Linux operating systems.   HealthEdge® provides modern, disruptive technology that delivers for the first time, a suite of products that enables healthcare payors to leverage new business models, improve outcomes, drastically reduce administrative costs and connect everyone in the healthcare delivery cycle. Our next-generation enterprise product suite, HealthRules®, is built on modern, patented technology and is delivered to customers via the HealthEdge Cloud or on-site deployment. An award-winning company, HealthEdge empowers payors to capitalize on the innovations, challenges and opportunities that await in the new healthcare economy. For more information, visit http://www.healthedge.com. HealthEdge is an Equal Opportunity Employment/Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or any other characteristics protected by law.  
Category
Engineering
Job Locations US-MA-Burlington | US-MA-Burlington
ID 2024-3913
  Overview:  HealthEdgeprovides the only modern, enterprise-class software platform for healthcare payers. Using the patented HealthRules software suite, health plans, health insurance companies, and other payers can finally respond to new business opportunities and market changes in hours, not months or years, while drastically reducing both IT and operational costs. Leveraging an investment of over $125 million, HealthRules is the most modern, scalable, and cost-effective technology in the industry. HealthEdge is the only choice for payers to survive and thrive in the emerging healthcare economy.     We are looking for a Manager, Quality Engineering to work with global teams and push the envelope on Software Quality automation and agility initiatives. This individual will be responsible for managing & mentoring a team of Engineers around the world who test HealthEdge’s applications and manage and develop build systems. We have modernized and consolidated much of our toolset in the development space and need to continue focusing on Quality. The Manager, Quality Engineering is expected to be a key driver to continue moving the teams to the next level. This position will report into Sr Director, Quality Engineering.    The Product: With HealthRules Payer, our integrated solutions suite includes the industry's leading, digital, next-generation claims administration processing system, business intelligence, integration capabilities, a unique to industry configuration and promotion application, and home and host processing support available on both public and private clouds. The fact is, a Core Administrative Processing System (CAPS) needs to do much, more more than just core administrative processing. That’s why HealthRules Payer has been ranked number one its class among CAP Solutions. Besides delivering 90%-97% first-pass auto-adjudication rates and 99%+ accuracy, it enables our customers to react swiftly to the latest regulatory shifts and competitive pressures. It opens the door to new value-based reimbursement models, benefits plans and provider contracts. The complete suite of solutions from HealthEdge delivers a digital foundation for payers specifically designed to fuel a digital transformation, reduce costs, and improve both clinical outcomes and the member experience.   What you will do:  - Manage team of Quality Engineers  - Define the technical strategy for automation tooling and infrastructure and work across Engineering to implement this  - Collaborates with Dev in all aspects of the automation development process from requirement gathering through iterative develop-and-test cycles.    - Supports continuous improvement processes, analyzing problems and recommending actions for effective resolution.  - Help coordinate technical leadership within Development, Quality, Operations and Release Management teams to enable effective automation.  - Be a change agent and drive a DevOps mindset of CI, CD and full automation within the product development teams.  - Enforce software engineering best practices and work with the Engineering Management team to forecast, plan and drive team productivity.  - Influences and cultivates innovation within Engineering groups.  - Collaborate with global team of engineers across a number of regional development centers  - Implement, collect, analyze and report team and project metrics which demonstrate business value and show continuous improvement  What you bring:  - BS/MS in Computer Science, Computer Engineering is required  - 7+ years of professional experience working in a software development environment with uniformly increasing responsibility  - 2+ years of leadership/management experience of Quality Engineers  - Expert in both UI test automation tools (Cypress, Selenium or similar) and API testing (using soapUI,RestAssured or similar)  - Experience with performance testing (Jmeter, K6 or similar).  - Experience using Continuous Integration environments, tools and automation to streamline QA processes(Jenkins, Maven, Ansible, Bamboo, or similar)  - Familiarity with enterprise architecture and SOA best practices.  - Familiarity with SDLC practices of Agile (Lean, Scrum, XP or similar).  - Proficiency withObject Oriented languages (Java, C#, C++ or similar)  - Familiarity with relational databases (Oracle, MySQL or similar)  - You are self-managing and can adjust to competing priorities and allocate your time as necessary to get the job done  - Recruiting, training and mentoring Quality Engineers  - Very strong communication (both written and verbal) and organizational skills.  - Ability to build strong working relationships with others at all levels in the organization.  - Experience managing team of US based Quality Engineers.  - Experience in Healthcare domain a plus.  You get excited by:  - Understanding, testing and debugging complex, data-driven applications.  - Improve quality and increase customer satisfaction by driving Quality Engineering and Test Automation strategy.    HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.     Geographic Responsibility:While this role is based out of our office located in Burlington, MA and office presence is preferred, you may live anywhere in the U.S.  Type of Employment: Full-time, permanent   FLSA Classification (USA Only): Exempt  Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:   - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.   - Work across multiple time zones in a hybrid or remote work environment.  - Long periods of time sitting and/or standing in front of a computer using video technology.  - May require travel dependent on company needs.  The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.    HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.    #LI-Remote 
Category
Engineering
Job Locations US-MA-Burlington
ID 2024-3910
JOB TITLE: Senior Application Services Engineer JOB LOCATION: Burlington, Massachusetts 01803 REQUIRED TRAVEL: None HOURS: Full-time, Occasional off-hours work (including weekends) are required to perform upgrades in production environments REQUIRED DUTIES: - Install and upgrade HealthEdge’s award-winning applications in our private cloud, as well as customer-hosted instances. - Work within the HealthEdge Cloud Operations Application Engineering Team to help run and manage application operations for the Company’s clients. - Work within the agile HealthEdge Deployment Methodology, while leveraging tools that are used to manage the environments, automation technologies, alerting, and 3rd party applications. - Demonstrates strong knowledge and development expertise in technologies used to run the HealthRules cloud. - Identifies knowledge gaps and closes them. - Design, implement, and improve the processes and technology. - Apply strong working knowledge of major J2EE middleware tier software offerings, such as WebLogic, WebSphere, or JBoss. - Perform upgrades in production environments. - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling healthcare information.   EXPERIENCE AND EDUCATION REQUIREMENTS: Bachelor of Science in Computer Science, Information Systems, or a closely related field (foreign equivalent is acceptable) plus 2 years of employment experience in technical application support. Employment experience must include: - A minimum of 2 years of demonstrated experience in deployment and system administration - A minimum of 2 years of demonstrated experience in major J2EE middleware tier software offerings such as: WebLogic, WebSphere, or JBoss - A minimum of 2 years of demonstrated experience in Linux - A minimum of 2 years of demonstrated experience in PL/SQL - A minimum of 2 years of demonstrated experience in shell scripting HealthEdge® provides modern, disruptive technology that delivers for the first time, a suite of products that enables healthcare payors to leverage new business models, improve outcomes, drastically reduce administrative costs and connect everyone in the healthcare delivery cycle. Our next-generation enterprise product suite, HealthRules®, is built on modern, patented technology and is delivered to customers via the HealthEdge Cloud or on-site deployment. An award-winning company, HealthEdge empowers payors to capitalize on the innovations, challenges and opportunities that await in the new healthcare economy. For more information, visit http://www.healthedge.com. HealthEdge is an Equal Opportunity Employment/Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or any other characteristics protected by law.
Job Locations IN-Bangalore
ID 2024-3898
Wellframe is a digital health management platform that helps health plans offer convenient and personalized resources to their members, such as a mobile app, a staff dashboard, and care and navigation programs. Wellframe also provides data science and analytics to measure and improve member engagement and experience. The platform is designed to empower health plans to extend their reach across more critical touchpoints, uncover valuable health insights, and deliver modern member services that improve member engagement and experience.    Wellframe’s Digital Health Management solutions have been shown to increase the utilization of preventive medicine services by 29%, reduce inpatient admissions by 17%, and reduce ER utilization by 9%. The platform meaningfully engages more people, more efficiently with Wellframe’s patented member mobile application and staff dashboard. It also supports the whole person in one solution with care and navigation programs that span the entire healthcare journey.    Wellframe partners with health plans to provide digital health solutions for Digital Care Management, Clinical Advocacy, and Member Advocacy. The platform delivers a personalized, seamless digital experience while promoting brand recognition and loyalty. It also quantifies the impact on care cost and quality with robust analytics.  [Filler content to be verified by Madhu]    Position Overview:    We are seeking an adept Staff Engineer with a strong background in Java and Spring Boot development. The ideal candidate will possess a minimum of 7 years of hands-on experience in architecting and building robust applications using Java, Spring Boot frameworks, and familiarity with Ruby on Rails would be advantageous.    If you are passionate about leveraging technology to transform Digital Health Management, possess the requisite skills and experience, and align with our values of customer-centricity, innovation, and ownership, please contact our talent acquisition team with your resume.    Responsibilities:    - Lead by the principle of "customer first" to design, develop, and maintain customer-centric software using Java and Spring Boot.  - Collaborate closely with multidisciplinary teams to translate intricate requirements into scalable, innovative technical solutions.  - Champion innovation by exploring and implementing cutting-edge technologies and methodologies to enhance product offerings.  - Conduct comprehensive code reviews, ensuring alignment with industry standards, and provide mentorship fostering a culture of ownership.  - Address complex technical challenges within software systems, ensuring robustness, compliance, and customer satisfaction.  - Contributeto shaping the technical roadmap and, taking ownership of its success.  - Support the Lead and Mentor a team of software engineers and own the technical health of the service the team is working on.  - Participate in on-call rotations to support the systems that your team owns.      Requirements:    - Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.  - Minimum of 6 years of professional experience in Java development with expertise in Spring Boot.  - Strong understanding of software design principles, architecture, and best practices.  - Proficiency in Ruby on Rails would be a plus.  - Experience with message queues (e.g., Kafka, RabbitMQ) for asynchronous communication and distributed system design.  - Hands-on experience with Kubernetes and containerization technologies in building scalable, resilient, and distributed environments.  - Experience with database systems such as MySQL, PostgreSQL, or similar.  - Excellent problem-solving skills and the ability to work in a fast-paced environment.  - Strong communication and collaboration skills.    Preferred Qualifications:    - Experience in containerization and orchestration using Docker, Kubernetes, etc.  - Familiarity with front-end technologies like JavaScript, Angular, or React.  - Previous experience mentoring or leading a team of developers.  - Active involvement in open-source projects or tech communities is a bonus.  - Familiarity with cloud platforms (GCP, AWS, Azure, etc.) and their application.  - Active participation in open-source projects or initiatives.      Why join Wellframe?  - Be part of team that builds cutting edge Digital Health Management platform.  - Being first few Engineer you have potential for tremendous growth if you can prove yourself.  - A collaborative work environment fostering innovation, customer-centricity, and a culture of ownership.  - We are delivery focused organization with flexible working hours.  - Hybrid working model 2 days from office and 3days from home (This is subject to change with company policy).  
Category
Engineering
Job Locations US-Remote
ID 2024-3891
JOB TITLE: Senior Data Integrations Analyst JOB LOCATION: Reston, Virginia 20191 REQUIRED TRAVEL: None HOURS: Full-time  REPORTS TO: Lead Data Integrations Analyst JOB DUTIES: - Responsible for building end-to-end solutions and understanding of data transformation as it flows through key business processes and supporting development of enterprise software of company’s product suite. - Perform design mappings (extracting, transforming and loading data) and ETL transformations from a variety of data formats to include JSON, XML, BSON, CSV, TXT, and EDI and structure into enterprise-scale databases. - Collaborate with Project Managers to manage scope, customer expectations, technical requirements, and provide input into the project plan by identification of risks, dependencies, and stakeholders. - Collaborate and support internal stakeholders to develop acceptance criteria and a plan to facilitate user acceptance testing to ensure that the solution meets business needs. - Analyze, design, optimize, and enhance EDI applications in various formats that include standard HIPAA Electronic Data Interchange (EDI) 278, 834, 837 and other proprietary formats. - Initiate, conduct and facilitate discussions with multiple stakeholders, and translate the results, document and communicate requirements and issues to the TechOps and Engineering Teams. - Perform technical analysis, query databases and do data mining in various modules in GuidingCare. - Provide the global Product Support Team with guidance and technical knowledge on reported issues. - Document and maintain the APIs (Application Programming Interface) and help the clients to implement these interfaces. - Analyze issues in API calls that include various error codes in 4xx series and business logic validation. - Communicate and collaborate with clients for any issues/enhancements associated with data integrations. - Maintain data integration documentation and process flow of all data interfaces. - Work with the Product Managers to map detailed technical requirements to key strategic business goals related to the product roadmap. - Provide input into the definition and management of technical project plans. - Provide training, internal and external (client), relative to Altruista Health data integration solutions and operational procedures; acts as a mentor to newly hired Altruista Health employees. - Provide feedback of storage infrastructure and application designs to ensure they are aligned with business requirements. - Provide input to the global QA Team’s test strategy and approach to ensure that the designed solutions satisfy the business requirements.   EXPERIENCE AND EDUCATION REQUIREMENTS: Master of Science in Computer Science, Information Systems, or a closely related field (foreign equivalent is acceptable) plus 1 year of employment experience in data analysis and data management. Employment experience must include: - A minimum of 1 year of demonstrated employment experience in SQL Server, MySQL, Python, and JavaScript. - A minimum of 1 year of demonsrated employment experience preparing business requirements documents and designing workflows. - A minimum of 1 year of demonstrated employment experience formulating key performance indicators (KPI’s). - A minimum of 1 year of demonstrated employment experience preparing SQL queries. - A minimum of 1 year of demonstrated employment experience documenting API structure for various APIs. HealthEdge® provides modern, disruptive technology that delivers for the first time, a suite of products that enables healthcare payors to leverage new business models, improve outcomes, drastically reduce administrative costs and connect everyone in the healthcare delivery cycle. Our next-generation enterprise product suite, HealthRules®, is built on modern, patented technology and is delivered to customers via the HealthEdge Cloud or on-site deployment. An award-winning company, HealthEdge empowers payors to capitalize on the innovations, challenges and opportunities that await in the new healthcare economy. For more information, visit http://www.healthedge.com. HealthEdge is an Equal Opportunity Employment/Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or any other characteristics protected by law.
Job Locations IN-Bangalore
ID 2023-3887
Company Profile -   HealthEdge is an agile and innovative 21st century software company focused on providing next-generation, business-transforming technology products to the healthcare payor market. We enable our customers to radically innovate, drastically reduce costs, and efficiently address the business imperatives of the evolving healthcare economy. HealthEdge is headquartered in Burlington, MA (USA) with development offices in Bangalore (India), Pune (India) and Powell, OH (USA).  HealthEdge has been listed as a sample vendor for Next-Generation Core Administrative Systems in Gartner’s 2017 hype cycle for U.S. healthcare payers.  Additionally, HealthEdge is a proud winner of Boston’s 2018 Best & Brightest Companies to Work For® award, honoring companies that promote a sustainable workplace, characterized by an environment of communication, work-life balance, employee education, diversity, recognition, retention and more. This award only reinforces what we’ve known all along: the best and brightest work at HealthEdge.  Designation:Senior Manager Quality Assurance  Location:Bangalore  Position Summary:  This role is based out of India and would lead the Quality Engineering team members within HE India. This role will also be responsible for implementing testing best practices for the testers belonging to HE’s vendor organization. With the end goal of minimizing defect leakage into production environment, this role would be responsible for implementing technical and process best practices such as test data generation, customer like testing, test suite stability, breaking down test suite into manageable chunks for improved CI/CD pipeline, RCA process etc.This role would have a matrix reporting structure – to Head of India Operations and to Senior Director Quality Assurance in HE Head Office in Burlington.    Role & Responsibility:  - Provides technical leadership for the product testing organization.  - Has ability to drive CI/CD Test Automation strategy and improve Engineering processes  - Need expertise in API and UI testing including automation. - Focuses upon long-term solutions and improvements to product testing processes, automation, frameworks/tools.  - Does serious research to evaluate and assess test technologies external to HE as deemed relevant to business strategy.  - Focuses upon solving broad or recurring testing problems.  - Resolves problems, extends, and modifies testing techniques, and/or applies new, innovative, or experimental engineering theories using advanced mathematical techniques to analyze and evaluate test engineering problems.  - Performs high level architectural reviews and dives deep into modules as needed.  - Responsible for managing testing team of 20+ directly and 40+ including vendor organization testers.  - Coaching and mentoring team members.  - Managing stakeholders across other groups including but not limited to developers, technical operations, product management and support.  - Promote culture, process, accountability, and discipline.    Required Experience:    - Seasoned leader with 18+ years of experience.  - Hands-on Experience on Cypress Automation tool. - Experience of handling a team of 25+ for a minimum of 1 year.  - Experience in programming with one or more of the following languages – Java, JavaScript. - Experience developing and testing applications.  - Working knowledge of CI/CD tools like Jenkins, maven.  - Ability to understand code analysis reports like code coverage, security vulnerabilities, code complexity.  - Self-driven individual focused on organizational outcomes and continuous improvement.  - Data and metrics driven; ability to convert an abstract goal into more tangible, smaller milestones.   
Category
Engineering
Job Locations IN-Bangalore
ID 2023-3881
Position Overview:    We are seeking an adept Staff Engineer with a strong background in Java and Spring Boot development. The ideal candidate will possess a minimum of 10 years of hands-on experience in architecting and building robust applications using Java, Spring Boot frameworks, and familiarity with Ruby on Rails would be advantageous.    If you are passionate about leveraging technology to transform Digital Health Management, possess the requisite skills and experience, and align with our values of customer-centricity, innovation, and ownership, please contact our talent acquisition team with your resume.    Responsibilities:    - Lead by the principle of "customer first" to design, develop, and maintain customer-centric software using Java and Spring Boot.  - Collaborate closely with multidisciplinary teams to translate intricate requirements into scalable, innovative technical solutions.  - Champion innovation by exploring and implementing cutting-edge technologies and methodologies to enhance product offerings.  - Conduct comprehensive code reviews, ensuring alignment with industry standards, and provide mentorship fostering a culture of ownership.  - Address complex technical challenges within software systems, ensuring robustness, compliance, and customer satisfaction.  - Play a pivotal role in shaping the technical roadmap and, taking ownership of its success.  - Lead a team of software engineers and own the technical health of the service the team is working on.  - Participate in on-call rotations to support the systems that your team owns.  - Contribute to the hiring process and mentor software engineers.      Requirements:    - Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.  - Minimum of 10 years of professional experience in Java development with expertise in Spring Boot.  - Strong understanding of software design principles, architecture, and best practices.  - Proficiency in Ruby on Rails would be a plus.  - Experience with message queues (e.g., Kafka, RabbitMQ) for asynchronous communication and distributed system design.  - Hands-on experience with Kubernetes and containerization technologies in building scalable, resilient, and distributed environments.  - Experience with database systems such as MySQL, PostgreSQL, or similar.  - Excellent problem-solving skills and the ability to work in a fast-paced environment.  - Familiarity with cloud platforms (GCP, AWS, Azure, etc.) and their application.  - Strong communication and collaboration skills.    Preferred Qualifications:    - Experience in containerization and orchestration using Docker, Kubernetes, etc.  - Familiarity with front-end technologies like JavaScript, Angular, or React.  - Previous experience mentoring or leading a team of developers.  - Active involvement in open-source projects or tech communities is a bonus.  - Active participation in open-source projects or initiatives.      Why join Wellframe?  - Be part of team that builds cutting edge Digital Health Management platform.  - Being first few Engineer you have potential for tremendous growth if you can prove yourself.  - A collaborative work environment fostering innovation, customer-centricity, and a culture of ownership.  - We are delivery focused organization with flexible working hours.  - Hybrid working model 2 days from office and 3days from home (This is subject to change with company policy).  
Category
Engineering
Job Locations IN-Bangalore
ID 2023-3858
Role & Responsibilities:   - Build our next generation CI/CD platform and guide the development of CI/CD pipelines. - Develop and Maintain Dev to Production configuration templates based on the platform using automation tools. - Contribute to our Kubernetes cluster deployment system for deploying to on-premises and public cloud providers. - Work with internal customers to determine needs and translate those into requirements and designs. - Make decisions on problem mitigations in critical down time situations when escalation is impractical. - Act as an intermediary between other core infrastructure teams such as network, DNS and data center. - Create and deliver knowledge sharing presentations and documentation to developers and operations teams -  Set up and maintain Containerized environments for Unit, Manual and automated testing. - Document existing and new OnPrem cloud deployments using playbooks and cloud architecture diagrams. - Build automated deployments using configuration management technology. - Automate deployment of new modules, upgrades, and fixes by mimicking production like environment. - Document and own knowledge transfer to Dev, QA, PS & Operations team. -  Monitor and track key health and performance metrics of systems and applications. - Candidate needs to work in US time zone.   Required Candidate Profile Qualifications: - Bachelor’s degree BE/B Tech or Equivalent experience Experience: - 2-6+ years of solid system design, Tools development and Leading Technical DevOps implementation experience. - Desired Skill: - Solid background in implementing infrastructure automation and code deployment systems. - Must be strong in AWS administration including AWS, Azure and Vxrail. - Strong in Linux skills (e.g. RedHat/CentOS) and Windows Servers. - Managing of Web Servers (Apache/Nginx/HA Proxy/Tomcat), Java & Python applications. - Ability to evaluate system and application logs, error messages, stack traces to quickly identify and solve production problems. - AWS & Azure certification is a plus. - Strong communication skills to interact with Agile team members - Ability to communicate effectively with thoughtfulness and maturity - Expert and knowledgeable on IaaS, PaaS, SaaS models with modern terminology and relevance - Experience with Terraform (Infrastructure As A Code), Python, NodeJS, Java - Working Experience on Docker, Kubernetes and Ansible(Configuration Management) - Expertise with building and managing a CI/CD environment (Jenkins, Code Pipeline, SonarQube, Nexus and Atlassian toolset) - Should have experience of maintaining, backup and restore of servers (Jenkins, Nexus etc)
Category
Engineering
Job Locations IN-Bangalore
ID 2023-3857
Role & Responsibilities: - Build our next generation CI/CD platform and guide the development of CI/CD pipelines. - Develop and Maintain Dev to Production configuration templates based on the platform using automation tools. - Contribute to our Kubernetes cluster deployment system for deploying to on-premises and public cloud providers. - Work with internal customers to determine needs and translate those into requirements and designs. - Make decisions on problem mitigations in critical down time situations when escalation is impractical. - Act as an intermediary between other core infrastructure teams such as network, DNS and data center. - Create and deliver knowledge sharing presentations and documentation to developers and operations teams -  Set up and maintain Containerized environments for Unit, Manual and automated testing. - Document existing and new OnPrem cloud deployments using playbooks and cloud architecture diagrams. - Build automated deployments using configuration management technology. - Automate deployment of new modules, upgrades, and fixes by mimicking production like environment. - Document and own knowledge transfer to Dev, QA, PS & Operations team. -  Monitor and track key health and performance metrics of systems and applications. - Continue to improve operational processes for better utilization of underlying cloud resources, Serve as a mentor for team members. - Oversee the day to day work of team while being hands on. Serve as the technical expert. - Promote a culture of continuous improvement. - Lead and develop teams of engineers spanning across time zones - Advocate modern, agile software development practices - Hiring, coaching, mentoring, feedback and hands-on career development - Coordinate with management and external stakeholders or customers - Grow a healthy, collaborative engineering culture in line with the company values   Required Candidate Profile Qualifications: - Bachelor’s degree BE/B Tech or Equivalent experience Experience: - 10+ years of solid system design, Tools development and Leading Technical DevOps implementation experience. - Desired Skill: - Solid background in implementing infrastructure automation and code deployment systems. - Must be strong in AWS administration including AWS, Azure and Vxrail. - Strong in Linux skills (e.g. RedHat/CentOS) and Windows Servers. - Managing of Web Servers (Apache/Nginx/HA Proxy/Tomcat), Java & Python applications. - Ability to evaluate system and application logs, error messages, stack traces to quickly identify and solve production problems. - AWS & Azure certification is a plus. - Strong communication skills to interact with Agile team members - Ability to communicate effectively with thoughtfulness and maturity - Expert and knowledgeable on IaaS, PaaS, SaaS models with modern terminology and relevance - Experience with Terraform (Infrastructure As A Code), Python, NodeJS, Java - Working Experience on Docker, Kubernetes and Ansible(Configuration Management) - Expertise with building and managing a CI/CD environment (Jenkins, Code Pipeline, SonarQube, Nexus and Atlassian toolset) - Should have experience of maintaining, backup and restore of servers (Jenkins, Nexus etc)
Category
Engineering
Job Locations US-Remote
ID 2023-3852
  Overview: At Source, we are looking for talented QA Leads who will work with Test Engineers, Product Owners, SRE, and Developers to release quality tested products in a 2-week sprint cycle. An ideal candidate for this role wants to take an active part in growing, developing, and implementing quality solutions to maximize testing coverage and reduce testing cycle time.   The Product:  With Source, we’re changing the industry narrative, providing a more holistic approach to payment integrity that focuses on comprehensive reimbursement, agile editing, and integrated analytics. Our interoperable, cloud-based solution is modular to meet a health plan’s needs today and extensible to grow with their organization over time—bringing disparate parts of a payer’s organization together for improved accuracy and insights. The Source platform offers the ability for clients to unlock transformation at the reimbursement, payment integrity, and enterprise level. Our Reimbursement Transformation features Medicare and Medicaid content coupled with flexible contract configuration capabilities for Commercial lines of business. Payment Integrity Transformation includes rich editing libraries with history-based capabilities, easy development of customized edits, and improved transparency to reduce vendor dependency and increase control. As a complete solution, clients can achieve Enterprise Transformation, where root-cause issues are identified and addressed upstream, and all aspects of claims operations are centralized for comprehensive business intelligence. The complete suite of solutions from HealthEdge delivers a digital foundation for payers specifically designed to fuel a digital transformation, reduce costs, and improve both clinical outcomes and the member experience.    What you will do: You are a Communicator - you use your communication and diplomacy skills to influence, convince and lead others within the sprint team - Speaks in respective sprint ceremonies - Builds relationships with development, product, and client-facing teams - Provides feedback to the QA members through test plan/test case review sessions, addresses quality issues - Responsible for keeping the team(s) updated with new and enhanced initiatives around quality and processes - Provides feedback to the scrum team(s) on process and communication improvements - Raises risks promptly and works towards a mitigation plan - Advise and assist QA Manager on status, risks, and resolutions as they relate to testing and quality assurance - Coordinates release check-in and Go/No-Go meetings - Empowers the team to raise a hand when help is needed for testing complex work or when QA runs out of time - Sets up clear ownership path for system outages and major Issues - Delegates work to the SMEs and to the Individual contributors when faced with competing priorities - Empowers the testers to speak In sprint ceremonies In a way to mitigate risks and not just state a problem - Communicates Ideas and suggestions to the leads, the SMEs and to the manager on Improving the test coverage and test quality   You are a multi-tasker- you can manage multiple priorities within sprint teams, partnered with a flexible workflow to adapt to a fast-paced environment. - Keep a close pulse on the workflow of multiple scrum teams - Ensures that the quality gates are enforced and followed by all the scrum teams - Collects and communicates real-time data on testing in a sprint - Keeps the team aligned with time tracking expectations - Stays on top of builds and test environments issues - Quickly identifies bottlenecks with code delivery, requirement delays, and test environment issues and works with the Test Manager and Director to resolve it - Evaluates ad hoc requests from Product and Dev for their feasibility and make suggestions to handle it - Monitors the quality of work produced by the QA team to ensure quality standards are met consistently   You are a cheerleader for new initiatives and process improvement- adopt BDD methodology, support agile process improvement, focus on quality measures within the TCOE, and influence engineering organizations to build a quality-driven culture. Work closely with QA Management to support & improve efficiency in release delivery by optimization techniques either Manual or Test Automation - Know the OKRs and corresponding initiatives to realize the OKRs - Rollout initiatives such as decision table, boundary value analysis, test case sin Gherkin, usage of tools such as ADO, the test review process, API testing with UI testing, etc. - Ensure test coverage includes normal flow, alternate flow, and exception flow. - Learn and train the team on concepts such as BDD, Risk-based testing, Shift-left, Fail fast - Provide structured training to the team on Medicare and Medicaid providers. - Understand the benefits of test automation and join future endeavors to introduce test automation at the sprint level   You are a planner- Define & maintain QA release capacity to plan for application release deliverables, track test environments, and test data needs for SDLC projects and programs, frequently assess risks, and escalate them promptly. - Identify testers in advance of the sprint - Encourage and enforce test preparedness in advance of the build - Ensure test plan/test case is reviewed for all complex testing by SMEs and/or PO/BA - Prepare the offshore team(s) for release day formalities such as smoke testing, etc. - Plan for the team to spend time testing the core smoke suite In every sprint - Ensure postman collections are available on shared drive for execution on release day - When certification Is delayed create a mitigation plan for offshore partners   You are an expert in Agile practices- Manage, and deliver complex testing end-to-end project & product software testing lifecycle (STLC) needs such as requirement review, technical assessment, test estimation, identification of requirement gaps, meet defined target timelines, represent QA in all Agile ceremonies in all technical and non-technical discussion - Take Udemy courses around Agile practices used at Burgess such as Scrum, SaFe, etc. - Take courses around T-shirt sizing, story pointing, etc. - Understand the Agile manifesto and propagate the principles within the agile team - Establish and drive the adoption of quality metrics that help measure test effectiveness, efficiency, and overall quality of the product - Empower team to the understand risks when taking on work during sprint planning   You are a trainer- understand the skills gap within the QA team and outline a training program to enhance the core competency of the team - Emphasize on tool training such as ADO, BDD, Gherkins and Agile methodology courses - Focus on Domain training for Medicare and Medicaid providers - Training in blackbox testing techniques   You are the Voice of Quality- Work with Scrum teams to ensure higher quality test coverage throughout the development and UAT development life cycles - encourage unit testing, the peer review process, frequent code scanning, test case reviews, and test readiness before the build delivery, use automated tools for regression and smoke testing, use decision table and boundary value techniques for comprehensive test coverage, establish quality gates at every stage of STLC, etc. - Create quality gates at each step in STLC - test readiness before the build, comprehensive test coverage as part of the testing, test documentation and logging throughout the testing, test reporting after testing, smoke testing on release candidate build, etc. - Work with the development team to implement code quality through unit testing, coding scanning, the peer review process, a clear branching strategy, etc. - Identify testing gaps and encourage RCA of production bugs in a way to enhance and correct the test coverage - Be the first line of defense to team members that need extra support and help in raising the quality bar; be a coach and mentor - Encourage the team to test in client environments where applicable - Increase the test coverage by learning the testing gaps from RCA process   What you bring: - 5+ years of Agile experience - 5+ years of hands-on knowledge in testing, testing techniques, and different types of testing - 2+ years of Test Automation knowledge or experience - Can apply advanced subject matter knowledge to complex testing issues - 2+ Agile certification - Healthcare knowledge a plus - 2+ years of experience with training and mentoring the QA team - Ability to present meaningful data to articulate progress towards a goal or define a bottleneck situation - Must have experience with implementing new quality initiatives and process improvement - Management experience is a plus but not required   Bonus points: - Experience using Continuous Integration tools such as Jenkins Build Server, Git/Stash, Azure DevOps, etc. - Advanced SQL knowledge - Exposure to cloud infrastructure   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. Type of Employment: Full-time, permanent Travel%: FLSA Classification (USA Only): Exempt Budget/Revenue Responsibility: Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI-Remote
Category
Hidden (29000)
Job Locations US-Remote
ID 2023-3833
Overview: Reporting to the VP Customer Transformation, Professional Services, the Delivery Executive is responsible for the successful delivery of Professional Services to a portfolio of HealthEdge customers. The Delivery Executive works closely with Account Management, Sales and customers to understand customer needs and assembles cross-functional teams to meet those needs with a high level of quality.   About Global Professional Services:   Our Global Professional Services team supports customer-funded service delivery initiatives separate from standard SaaS license support activities. Examples include customer implementations, business expansion, and optimization initiatives.  What you will do: - Manages a portfolio of New Customer Implementation programs, from pre-sales through initial Go Live phase(s). - Work closely with Sales to evaluate prospective customer needs and develop pre-sales implementation proposals - Leverage expert resources within Professional Services to estimate and propose solutions that meet customer needs - Maintain a pipeline of upcoming projects and continuously re-forecast resource demands and revenue to help ensure optimal staffing levels to meet demand - Support the creation and negotiation of Statements of Work to deliver services and solutions - Assemble cross-functional teams, led by Project Managers, to deliver services and solutions - Meet regularly with Project Managers and customer stakeholders to monitor overall project health including schedule, margin, utilization, and achievement of both customer and HealthEdge business objectives - Work with cross-functional teams to identify and mitigate areas of risk at both the project and organizational level - Collaborate with HealthEdge and customer senior leadership to ensure expectations and processes are aligned to ensure project success - Monitor and drive adherence to best practices (both internally and externally), and contribute to ongoing refinement of these practices - Monitor customer satisfaction with Professional Services deliverables and champion changes that will continuously improve HealthEdge’s offerings - Work with Professional Services PMO and Finance to track a P&L at the client and portfolio level. Manage customers to an appropriate level of profitability - Act as an escalation point for customers and team members to help resolve complex / critical customer situations, and collaborate across HealthEdge departments to resolve customer issues and escalations - Work with peers and Account Management to prioritize HealthEdge deliverables across all customers as needed  - Transition implemented Customers to Account Executive’s portfolio fortheir long-term support of growth and optimization pipeline of projects for each account - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII. What you bring: - Bachelor’s degree - 10 + years of consulting and project management experience - 5+ years of experience in a role with direct responsibility for a consulting practice or managing a portfolio of accounts within a Professional Services organization - 5+ years of experience within the healthcare insurance or related industry - Excellent analytical and problem-solving skills.  Ability to negotiate solutions to complex issues that satisfy the needs of a diverse group of constituents - Proficiency in negotiating and managing conflict - Passionate about producing high-quality work and customer delight - Exceptional verbal and written communication skills - Proven ability to interact successfully with individuals at all levels of the organization, including “C Suite” executives both within HealthEdge and at the customer - Ability to influence others in a matrixed environment - Flexible in adapting to changing priorities - Self-motivated, proactive and able to work well under pressure in a fast-paced, results-oriented environment - Ability to challenge status-quo in order to continuously improve processes and offerings - Ability to lead proposal teams to respond to customer RFIs, RFP, etc. - Ability to develop, evaluate and negotiate Statements of Work - Proficiency working with Microsoft Office applications such as Word, Excel and PowerPoint - Comfort working with Professional Services Automation applications such as FinancialForce or OpenAir - Ability to travel 25-50% to client site - This role is expected to be 35-50% billable. HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.    Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the US  Type of Employment: Full-time, permanent  FLSA Classification (USA Only): Exempt  Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:   - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.    HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.     #LI-Remote   
Category
Professional Services
Job Locations IN-Bangalore
ID 2023-3820
Category
Engineering
Job Locations US-Remote
ID 2023-3798
JOB TITLE: Application Support Engineer   JOB LOCATION: REMOTE EMPLOYMENT IS AVAILABLE FOR THIS POSITION. TELECOMMUTING FROM ANYWHERE IN THE UNITED STATES IS POSSIBLE. Company Headquarters is in Burlington, Massachusetts.   REQUIRED TRAVEL: None   REPORTS TO: Manager, Tech Services Engineering   POSITION SUMMARY:   The Application Support Engineer is a seasoned individual who will join the customer support team to provide application support for state-of-the-art healthcare applications. The ideal candidate will have experience providing customer facing support for enterprise SaaS solutions with a drive to challenge their abilities and to develop deep product expertise. As part of the Support Engineering team, you will utilize a wide range of technologies combined with deep knowledge of HealthEdge’s products to provide exceptional customer support.   JOB DUTIES:   - Recognize and analyze problems of high complexity, and communicate findings to customers and product development - Manage multiple requests with competing priorities - Conduct root cause analysis and correlation of other system and/or application problems - Be a creative, driven and assertive Team Member always looking for ways to drive improved service and greater operational efficiencies and performance - Be driven to learn and understand the business problem as well as the product problem - Maintain up to date support case records and customer information by utilizing our Customer Support Management System (Salesforce) - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII - Be flexible to provide 24x7 on call client support on a rotational basis   REQUIRED EDUCATION AND PROFESSIONAL EXPERIENCE:   Bachelor of Science in Computer Science, Electrical Engineering, or a closely related field (foreign equivalent is acceptable) plus 3 years of employment experience in application support.   Employment experience must include: - A minimum of 3 years of demonstrated employment experience supporting multi-tiered enterprise applications - A minimum of 3 years of demonstrated employment experience with web technologies, middleware such as WebLogic/WebSphere and RDBMS systems - A minimum of 3 years of demonstrated employment experience working with databases, including Oracle - A minimum of 3 years of demonstrated employment experience writing and debugging SQL queries   HealthEdge® provides modern, disruptive technology that delivers for the first time, a suite of products that enables healthcare payors to leverage new business models, improve outcomes, drastically reduce administrative costs and connect everyone in the healthcare delivery cycle. Our next-generation enterprise product suite, HealthRules®, is built on modern, patented technology and is delivered to customers via the HealthEdge Cloud or on-site deployment. An award-winning company, HealthEdge empowers payors to capitalize on the innovations, challenges and opportunities that await in the new healthcare economy. For more information, visit http://www.healthedge.com.   HealthEdge is an Equal Opportunity Employment/Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or any other characteristics protected by law.  
Job Locations IN-Bangalore
ID 2023-3731
    Position Overview: As a Product Analyst for the HealthRules suite of offerings, you will be the product owner for a product or functional area within a product defining, prioritizing, and delivering features that add significant value to our customers. Working directly with customers, agile engineering teams, and other internal functions you will create business requirements, user stories, and provide overall prioritization of work. You will also be responsible for helping with the commercialization and organization enablement of features your team creates.   Your Impact: - Provide Product Ownership oversight and direction to engineering teams to ensure delivery of features that provide significant customer value - For broader initiatives within the organization, prioritize and coordinate delivery of multiple product features across multiple engineering teams. - Understand the business objectives and rationales behind high level product features; analyze and translate them into Story Maps that can drive the agile development process - Communicate with key stakeholders, including Customers, Professional Services, and Cloud Operations to clarify requirements - Work on related go-to-market and organization enablement activities with key stakeholders including Customers, Account Executives, Sales, Professional Services, and Cloud Operations to create and deliver a great customer experience - Lead engineering grooming sessions for selected stories, capturing more detailed task breakdowns and estimates - Work within an assigned engineering scrum team to develop, test, document, accept, and release specific product features - Communicate back to the product management team about issues, challenges, and risks related to the engineering process on assigned product features - Demonstrate completed product features to both internal and external key stakeholders - Lead periodic customer onsite visits - Lead sessions at the annual user conference - Lead internal training and knowledge transfer for key product features - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII   What you bring: - 3+ years’ experience as a product manager in a SaaS-based, Agile/Scrum technology company including all related processes (e.g. story mapping, requirements writing, prioritized backlogs, product ownership within a scrum team) - 3+ years’ experience in product management with increasing levels of responsibility - Proven business acumen and in-depth business domain knowledge in the healthcare industry in general and in the Payor/insurance market segment in particular - Proven track record working with enterprise customers and managing complex customer relationships - Clear thinking and the ability to translate ideas, concepts, context, and business or technical rationale into written and/or presentation format for a variety of internal (management) or external (customers) audiences - Ability to lead teams and customers through ambiguity - Strong interpersonal skills … people like working with you - The ability to work across teams and the organization - High Say:Do ratio … you walk your talk - Bachelor’s degree in engineering, science, or healthcare   Bonus points: - Experience working with or in ACO/IDN, hospital, or health system - Experience with government plans/program such as Medicare, Medicaid, Duals
Category
Product Management
Job Locations IN-Bangalore
ID 2023-3715
Director of DevOps As the Director of Devops Engineering, your primary responsibility is to the people you lead and support: ensuring that they are growing as engineers, doing valuable work, and finding satisfaction in their career at Healthedge. As a lead for DevOps, technical leadership and a solid background in software development is a must, so that you’re able to challenge and grow your team members. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on direction and execution. The Director will design containerization, and implementation/migration of large & complex applications on Public Cloud. He will play a critical role in taking org towards Predictive pipelines & SRE based model.   - What you’ll do - As a senior technology leader, ensure industry best practice is being adopted in terms of Infrastructure Architecture; Continuous Delivery and Integration; Deployment; Security; 3rd-level Support and Test automation. - Take ownership of all infrastructure and development operations for the team and ensure that all work meets user and commercial objectives, is delivered on time, to budget and to the quality standards agreed. - Create roadmap, identify delivery milestones, capacity and cost required to achieve the same. - Execute the agreed upon technology strategy based on OKR - Strategizing, designing and implementing highly efficient solution on Public Cloud (Amazon Web Services, Azure or GCP) for security, resilience, performant, networking, availability, Blue-green deployments in context of business application. - Responsible for defining the System Development Life Cycle methodology and associated cross-functional tools to ensure adoption and continuous improvement. - Understand the global state of the art in commercial cloud and open-source operations - Prioritize our efforts to raise the bar on complex software-defined infrastructure - Ensure processes and training are in place for continuous improvement in our services - Help develop and evangelize great engineering and organizational practices - Team and Stakeholder Management - Lead and develop teams of engineers spanning across time zones - Advocate modern, agile software development practices - Hiring, coaching, mentoring, feedback and hands-on career development - Be an active part of the leadership team and collaborate with other leaders in the organization - Coordinate with management and external stakeholders or customers - Grow a healthy, collaborative engineering culture in line with the company values - Set and manage expectations with other engineering and operational teams - Global travel up to 5% of time for internal and external events - Who you are - University degree in Computer Science or related software engineering field - Advanced level Ansible, Terraform & Python skills - Experience running production operations as SAAS or IT with critical uptime requirements - Experience running production operations for external customers and partners - Familiarity with Devops principles and practices - Leadership ability and ability to set and maintain a high standard of excellence in operations - You love developing and growing people and can demonstrate a track record of doing it - You are knowledgeable and passionate about software development - You have clarity on the drivers of quality in software engineering and an ability to ensure that - You are organized and want your team to deliver timely software releases - You have solid experience working in an agile development environment - You have a thorough understanding of modern infrastructure, including Kubernetes or OpenStack - You have good knowledge of AWS, Azure cloud computing concepts & technologies - You have practical knowledge of Linux and networking - You have hands-on experience with software automation - You are fluent and comfortable in cloud terminology
Category
Engineering
Job Locations IN-Bangalore
ID 2023-3713
Job Description: HealthEdge is on a transformation journey to modernize its User Interface from legacy UI stack to modern web-based stack - React JS. Looking for a Principal Engineer who is passionate about solving real-world business problems to join our team. As a senior member of the team, you will be working on developing solutions that help our customers have a seamless user experience. You will ensure that the components and the overall application are robust, responsive, and easy to maintain. You will also coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem-solving, sophisticated design and high-quality products are important. You will be working as a problem solver with plenty of unique assignments within the department. Designation: Principal Engineer – React JS Location: Bengaluru (HealthEdge India Development Centre) Reports to: Senior Engineering Manager – Development   Role & Responsibilities: - Ability to understand complex problems and do quick PoCs by using the JS libraries available for solving the problem at hand and convincing the stakeholders about the rationale. - Helping and mentoring the team to make them productive with technical leadership - Assessing the quality of work produced by the team - Code Reviews and early feedback to team - Code churn / productivity of the team - Owning and managing end-to-end payload pipeline across the tech stack - Planning which components to develop and deliver in a sprint - Developing and packaging the payload - Collaborate with cross-functional teams to get the job done - Requirement grooming, estimation, design till delivery, deployment, NFRs - Performance assessment of the deliverables - Ensure that each payload meets the required performance and scalability SLOs - Use industry-standard library to measure and profile the payload - Work with design teams to understand the mock-ups and translate them into code - Work as part of agile team to implement new features according to the requirements while adhering to the best coding development standards and architectural standards. - Conduct detailed designs and lead design whiteboarding and creation of solution - Lead and manage your team members - Lead in work – break down of tasks, planning, end-to-end ownership - Lead peer reviews of design and code - Coordinate release management. Do bug triaging and bug fixing when necessary. Implement configuration migration process and other UAT readiness technical - Performs configuration migration process and another PROD readiness technical task Profile Qualifications:   - Core Concepts - Solid grasp of React JS core concepts: Virtual DOM, React Hooks, Component Architecture, data-flow and state management - Core Language & Library: - JavaScript, Typescript, npm (or yarn), express, redux, etc. - Solid understanding of HTML, CSS, Responsive Design, styling (with suitable JS library) - Strong in testing libraries: Jest and Cypress - Making remote call from within React: using node-fetch, Axios, etc. - Forms: Handling forms validation and submissions - Styling/branding - Knowledge of material-UI or any other design standard - Use of styled components or any other similar library - Open source + proprietary styling libraries - Source Code Management (SCM): - GIT - Creating feature branch, raising PR, review PR and merge PR - Debugging: - Chrome Dev tools & React Dev Tool plugin for Chrome - Development Environment - Visual Studio Code or NeoVIM (an added plus!) - Development Methodology - Agile - ADA - Full stack development knowledge to lead the architecture and design of all layers of tech stack (Java/J2EE, Spring Boot, DBM Framework, DB – Oracle, Mongo DB) though not hands on - Experience with building large-scale web applications on Azure cloud, Docker, AKS Bachelor’s degree BE/B Tech computer science Experience: Minimum of 5 years of development experience in React JS / Javascipt technologies with 11+ years overall in the field.
Category
Engineering