Overview:    HealthEdge provides the only modern, enterprise-class software platform for healthcare payers. Using the patented HealthRules software suite, health plans, health insurance companies, and other payers can finally respond to new business opportunities and market changes in hours, not months or years, while drastically reducing both IT and operational costs. Leveraging an investment of over $125 million, HealthRules is the most modern, scalable, and cost-effective technology in the industry. HealthEdge is the only choice for payers to survive and thrive in the emerging healthcare economy.   Our Software Engineers in Test are embedded alongside developers, using our latest in-house automation framework in Java to create reliable and comprehensive automation tests. Teams rely on flexible but standardized processes to ensure test coverage, feature quality, and regression checks.     What you will do:  - Develop automation in existing tools and frameworks and extend those tools and frameworks as necessary.  - Execute both white- and black-box testing.  - Create and execute test plans and test cases based on requirements and user stories revolving around complex data scenarios.  - Identify current testing gaps, process flaws, suggest and implement improvements to increase product quality.  - Contribute to the relevant DevOps work and help improve the CI/CD for the team.     - Interact with product managers and developers to clarify requirements and drive projects to on-time, seamless releases.    - Participate in product Demos.  You get excited by:  - Understanding, testing and debugging complex, data-drive applications.  - Routinely digging into code to help identify the root cause of a defect and helping to design a solution.  What you bring:  - 5+ years of professional experience working in a software development environment.  - Ability to write automated test code and tools.  - Expert in both UI test automation tools (Cypress or similar) and API testing (using soapUI, RestAssured, or similar).  - Experience with performance testing (using Jmeter, K6 or similar).  - Experience using a broad range of test automation frameworks (e.g. Cucumber, Rspec, Fitness, TestNG or similar).  - Proficiency with Object Oriented languages (Java, C#, C++ or similar).  - Proficiency with scripting languages (JavaScript, Python, Ruby or similar).  - Working with relation databases (Oracle, MySQL or similar).  - Familiarity with SDLC practices of Agile (Lean, Scrum, XP or similar).  - Experience working with Devops tools like Ansible, Jenkins and practices like continuous integration and delivery pipelines.  - Strong analytical and problem solving skills  - Familiarity with enterprise architecture and SOA best practices.  - Strong experience with distributed source code control systems, like Git.  - Excellent verbal and written communication skills.  - Great team player and collaborates well with Onshore/Offshore teams.  - Bachelor's or Master's degree in computer science or related technical field or equivalent technical experience.    Bonus Points: - Working knowledge of Docker  - Working knowledge of Linux - Experience working with WebLogic application server - Experience in Healthcare domain  - Local to the Burlington, MA area and able to come onsite for collaboration weeks   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. Type of Employment: Full-time, permanent Travel%: FLSA Classification (USA Only): Exempt Internal Relationships: External Relationships: Budget/Revenue Responsibility: Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. - Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. May require travel dependent on company needs.    The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI Remote

JOB TITLE: Senior Product Manager: Cloud Provider Data Management  JOB LOCATION: Company Headquarters in Burlington, Massachusetts 01803. REMOTE EMPLOYMENT AVAILABLE FOR THIS POSITION. CAN TELECOMMUTE FROM ANY LOCATION IN THE UNITED STATES.   REQUIRED TRAVEL:10% - 15% domestic travel required.   REQUIRED HOURS: Full-time.  REQUIRED DUTIES:  - Contribute to the development of a next-gen, cloud-based SaaS offering for the Provider Data Management market.   - Work directly with health plans, agile engineering teams, and other internal functions to define and manage vision, business requirements, and use cases for the SaaS solution to ensure a successful product launch.  - Develop a deep understanding of market needs and use cases, and represent the needs of the market when defining, designing, and building product features.  - Evangelize market needs both internally and externally to obtain buy-in and drive industry adoption.  - Work directly with customers on business needs, requirements, and quantified business cases  - Assist in defining the product roadmap by prioritizing requests from both external and internal stakeholders, with key focus on identifying opportunities for product differentiation and competitive advantage.  - Lead and define high-level business requirements, non-functional requirements, epics, user stories, and acceptance criteria for select product areas.  - For broader initiatives within the organization, prioritize and coordinate delivery of multiple product features across multiple engineering teams.    - Lead grooming sessions with assigned engineering scrum teams.  - Lead the commercialization of key aspects of the solution working with Product Marketing and related functions.  - Demonstrate completed product features to both internal and external key stakeholders.    EXPERIENCE AND EDUCATION REQUIREMENTS:  Bachelor of Science in Computer Science, Information Technology, or a closely related field (foreign equivalent is acceptable) plus7years of employment experience.   Employment experience must include:    - A minimum of3years of demonstrated employment experience managing cloud-based solutions.  - A minimum of 7 years of demonstrated employment experience and skills in data management technologies, databases, and data analytics.  - A minimum of 7 years of demonstrated employment experience in Agile/Scrum methodologies and tools, including all related processes such as story mapping, requirements writing, prioritized backlogs, product ownership within a scrum team.  - A minimum of 7 years of demonstrated employment experience working with enterprise customers and managing complex customer relationships.  - A minimum of5years of demonstrated employment experience in healthcare.    HealthEdge® provides modern, disruptive technology that delivers for the first time, a suite of products that enables healthcare payors to leverage new business models, improve outcomes, drastically reduce administrative costs and connect everyone in the healthcare delivery cycle. Our next-generation enterprise product suite, HealthRules®, is built on modern, patented technology and is delivered to customers via the HealthEdge Cloud or on-site deployment. An award-winning company, HealthEdge empowers payors to capitalize on the innovations, challenges and opportunities that await in the new healthcare economy. For more information, visit http://www.healthedge.com.  HealthEdge is an Equal Opportunity Employment/Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or any other characteristics protected by law.    #LI-Remote

JOB TITLE: Senior Full Stack Engineer JOB LOCATION: Position Reports to Company Office in Alexandria, VA 22314. FULL REMOTE EMPLOYMENT IS AVAILABLE FOR THIS POSITION. TELECOMMUTING FROM ANYWHERE IN THE UNITED STATES IS POSSIBLE. REQUIRED TRAVEL: None HOURS: Full-time REPORTS TO: Software Development Manager   RESPONSIBILITIES: - Review and analyze specifications, develop new modules, and perform maintenance on the Burgess™ application solutions in accordance to company software development standards (HealthEdge Software acquired the Burgess™ application solutions in July of 2020). - Actively collaborate with multiple stakeholders in an agile environment across the business. - Work in an agile, fast-paced, entrepreneurial environment with short release cycles. - Provide estimation and development against user story specifications. - Actively provide coding support and documentation for one or more Burgess products. - Provide recommendations on code strengthening and optimization. - Participate in R&D projects and develop proof of concepts. - Follow software development best practices. - Write design documentation and perform code reviews. - Communicate and present work to stakeholders. - Contribute to platform level system architecture and design. - Design User Interface mockups. EXPERIENCE AND EDUCATION REQUIREMENTS: Bachelor of Science in Computer Science, Information Systems, Electrical Engineering or a closely related field (foreign equivalent is acceptable) plus 5 years of employment experience in software development. Employment experience must include: - Demonstrated employment experience in front-end development using AngularJS. - Demonstrated employment experience developing software applications using ASP.NET. - Demonstrated employment experience in database development using SQL Server and Entity Framework. - Demonstrated employment experience gathering business requirements. - Demonstrated employment experience in WebAPI. HealthEdge® provides modern, disruptive technology that delivers for the first time, a suite of products that enables healthcare payors to leverage new business models, improve outcomes, drastically reduce administrative costs and connect everyone in the healthcare delivery cycle. Our next-generation enterprise product suite, HealthRules®, is built on modern, patented technology and is delivered to customers via the HealthEdge Cloud or on-site deployment. An award-winning company, HealthEdge empowers payors to capitalize on the innovations, challenges and opportunities that await in the new healthcare economy. For more information, visit http://www.healthedge.com. HealthEdge is an Equal Opportunity Employment/Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or any other characteristics protected by law.  

Senior  Site Reliability Engineer   BASIC SUMMARY:  HealthEdge is looking for a motivated Senior Engineer for Site Reliability team, who will be responsible for enhancing the stability, availability, and scalability of the environments that host the HealthEdge award winning applications in our private cloud. As a technology leader within the organization, the Senor Engineer will guide the engineering and operations teams to problem resolution, focusing on improving the software and supporting technology to drive availability, stability, scalability and customer satisfaction. The supported environments are highly sophisticated, and a successful candidate will have broad knowledge of technology and software including but not limited to networking, compute, storage, .NET applications, middleware, database technologies, and monitoring tools. Desire to drive to root cause and initiative to enhance the environments to ensure continued stability and performance are a must for this candidate to be successful in this highly skilled role within HealthEdge.   Roles & Responsibilities: - Spearhead cross-functional teams to drive problem resolution and identify root cause - Apply system-thinking to problem solving situations, following a methodical incident resolution process - Make logical and physical system architecture recommendations to avoid problems and increase system availability and stability - Troubleshoot and resolve technical issues, performance bottlenecks, and architectural challenges in existing systems - Maintain services in live customer environments including monitoring availability, performance, and system health - Scale processes and drives sustainability through automation - Host, document, and encourage environment of blameless post-mortems in response to system incident resolution - Architect, design, and implement scalable and maintainable software solutions following industry standards and best practices - Conduct thorough code reviews to ensure code quality, performance, and adherence to coding standards - Drive process improvements and contribute to the evolution of development methodologies, tools, and practices - Provide technical leadership and mentorship to junior developers, guiding them in best practices, code reviews, and problem-solving - Develop strong knowledge and expertise in technologies used to run the Source cloud Education and Experience:  - 7+ (seven) or more years’ experience in software development with a focus on .NET technologies - Experience working within the Healthcare industry, preferred Essential Skills and Abilities: - Strong software development expertise using .NET, T-SQL, NETMVC, and/or ASP.NET Core and working knowledge of Kusto  - Strong proficiency in designing and implementing RESTful APIs and web services - Working knowledge of Redis and React is a plus - Expertise in designing, troubleshooting, and scaling complex distributed systems - Experience designing and troubleshooting databases, microservices, and containerization - Experience with cloud platforms such as Azure, and familiarity with DevOps practices (CI/CD, automated testing, infrastructure as code) - Experience with computer, networking, and storage technologies, including direct experience with VMware-based and containerized environments - Ability to clearly communicate technical information within the organization and with customers

Site Reliability (SRE) Associate Developer   BASIC SUMMARY:  HealthEdge is looking for a motivated Associated Engineer for Site Reliability team, who will be responsible for enhancing the stability, availability, and scalability of the environments that host the HealthEdge award winning applications in our private cloud. As a member of SRE team, the Associate Engineer will work with the engineering and operations teams to problem resolution, focusing on improving the software and supporting technology to drive availability, stability, scalability and customer satisfaction. The supported environments are highly sophisticated, and a successful candidate will have broad knowledge of technology and software including but not limited to networking, compute, storage, .NET applications, middleware, database technologies, and monitoring tools. Desire to drive to root cause and initiative to enhance the environments to ensure continued stability and performance are a must for this candidate to be successful in this highly skilled role within HealthEdge.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  - Work within cross-functional teams to drive problem resolution and identify root cause - Apply system-thinking to problem solving situations, following a methodical incident resolution process - Make logical and physical system architecture recommendations to avoid problems and increase system availability and stability - Troubleshoot and resolve technical issues, performance bottlenecks, and architectural challenges in existing systems - Maintain services in live customer environments including monitoring availability, performance, and system health - Host, document, and encourage environment of blameless post-mortems in response to system incident resolution - Architect, design, and implement scalable and maintainable software solutions following industry standards and best practices - Drive process improvements and contribute to the evolution of development methodologies, tools, and practices - Develop strong knowledge and expertise in technologies used to run the Source cloud - Stay up-to-date with the latest technologies, tools, and trends in the .NET ecosystem   MINIMUM REQUIRED QUALIFICATIONS: - 2 (two) or more years’ experience with .NET, T-SQL, NETMVC, and/or ASP.NET Core - Experience working within the Healthcare industry, preferred   SKILLS, KNOWLEDGE, AND ABILITIES: - Software development expertise using .NET, T-SQL, NETMVC, and/or .NET 5+ Core and  knowledge of Kusto  - Working knowledge of Redis and React is a plus - Experience in troubleshooting and scaling complex distributed systems - Experience troubleshooting databases, microservices, and containerization - Experience with cloud platforms such as Azure, and familiarity with DevOps practices (CI/CD, automated testing, infrastructure as code) - knowledge with computer, networking, and storage technologies, including direct experience with VMware-based and containerized environments - Ability to clearly communicate technical information within the organization and with customers

Position Summary: We are looking for a Senior Data Engineer who is passionate about analyzing and developing cutting age software to solve problems in Provider Data Management space. As a Data Engineer, you will be working on our new product from top to bottom while creating new capabilities in various modules and will be a problem solver. The ideal candidate will be excited about working on new product development, is comfortable pushing the envelope and challenging the status quo, sets high standards for him/herself, and works well with ambiguity. What you will do: • Work with a global cross-functional engineering team on developing new services , tools to enable core Product capabilities. • Design, develop, test and automate all Database Development, act as a Data Analyst, Data Developer • Take full ownership of software development lifecycle including planning, design, development, test & deployment of database components. • Evaluate new technology solutions, innovation, evolution, and trade-offs • Participates in R&D, Proof of Concepts, Prototyping, Code review etc. • Ensure software products meet all non-functional requirements including operational and security needs • Excellent verbal and written communication skills, problem solving skills • Ability to document and explain technical details clearly and concisely What you bring: • 5+ years of extensive experience with data modeling, data management principles and best practices in order to properly store, and structure data for multiple applications. • Strong knowledge in any Database platform such as PostgreSQL (preferred), Oracle, SQL Server or similar • Ability to program and develop SQL scripts, tables, views, stored procedures, functions, triggers & constraints. • Python Scripting with the ability to use data structures and various python libraries, Linux shell scripting • Azure cloud experience (Nice to have) • Optimizes database performance through the use of database performance tuning techniques and tools. • Strong analytical, logical skills and working with Agile/Scrum based development process Bonus points: • Knowledge in datawarehousing concepts • Nice to have healthcare domain experience, preferably with expertise in provider data and familiarity with HL7 or FHIR data models

Senior Software Engineer in Test   Overview:  HealthEdge provides the only modern, enterprise-class software platform for healthcare payers. Using the patented HealthRules software suite, health plans, health insurance companies, and other payers can finally respond to new business opportunities and market changes in hours, not months or years, while drastically reducing both IT and operational costs. Leveraging an investment of over $125 million, HealthRules is the most modern, scalable, and cost-effective technology in the industry. HealthEdge is the only choice for payers to survive and thrive in the emerging healthcare economy.   Our Software Engineers in Test are embedded alongside developers, using our latest in-house automation framework in Java to create reliable and comprehensive automation tests. Teams rely on flexible but standardized processes to ensure test coverage, feature quality, and regression checks.   What you will do:  - Develop automation in existing tools and frameworks and extend those tools and frameworks as necessary.  - Execute both white- and black-box testing.  - Identify current testing gaps, process flaws, suggest and implement improvements to increase product quality.  - Developing, executing, and maintaining automation test scripts to meet software release deliverables, project testing requirements, and other quality considerations.  - Working to minimize manual testing by identifying high-ROI test cases and automating them.  - Being an integral part of an Agile Engineering team, working interactively with software engineers, testing engineers, and product managers for the full development life cycle.  - Helping to ensure functionality delivered in each sprint is well tested, utilizing automation wherever possible.  - Developing smoke, functional, regression, and integration test suites for GUI front-end, API Services and Database backend.  - Recommending strategies and methods to improve test plans and test processes.  What you bring:  - Bachelor’s or master’s degree in computer science or related technical field or equivalent technical experience.  - 4+ years of professional experience working in a software development environment.  - Hands-on Experience on Cypress Automation tool.  - Experience with performance testing (using Jmeter, K6 or similar).  - Experience using a broad range of test automation frameworks (e.g., Cucumber, Rspec, Fitness, TestNG or similar).  - Experience in programming with one or more of the following languages – Java, JavaScript.  - Working with relation databases (Oracle, MySQL or similar).  - Strong experience with distributed source code control systems, like Git.  - Familiarity with SDLC practices of Agile (Lean, Scrum, XP or similar).  - Experience working with Devops tools like Ansible, Jenkins and practices like continuous integration and delivery pipelines.  - Strong analytical and problem-solvingskills.  - Familiarity with enterprise architecture and SOA best practices.  - Excellent verbal and written communication skills.  - Great team player and collaborates well with Onshore/Offshore teams.  - Working knowledge of Linuxa plus.  - Experience working with WebLogic application server a plus.  - Experience in Healthcare domain a plus. 

Position summary:   We are looking for a technical sound Team Lead who is proficient with Java-based technologies and frameworks. As a Team Lead in Technical Support, your primary focus is to troubleshoot HealthEdge customers issues and improve user experience over time and provide technical support to internal and external clients, for both hosted and on-premises solutions by supporting our diverse Product portfolio. You will work closely with the Support, Engineering, Product Management and various other stake holders in India and US and hence exposure to working in a collaborative environment is highly desirable. What you will do: • Assist the customers to quickly identify issues or get workarounds for the various issues that they may face with the Products. • Act as a mentor for newer team members, offering guidance and lessons learned. • Actively participates in knowledge-sharing initiatives, such as teaching brown bags or attending mobbing sessions. • Lead efforts to develop proactive measures to prevent similar customer issues from arising in the future. • Identify gaps in Product solutions and implement automated process or script. • Identify common issues and recommend resolutions to Product development. • Demonstrates confidence to instill trust and credibility in customer interactions. • Act as a role model for team members, offering guidance and lessons learned. • Demonstrate resilience by thinking about the bigger picture and effectively communicate the benefits of change and guide team members through change. • Coach team members to improve their skill. • Take ownership of driving team-wide initiatives to address systemic issues or gaps in product functionality in accordance with the never again initiative. • Oversee day-to-day operations. • Participate in customer calls to guide them towards best practices and help explain workarounds/cleanup scripts. Might involve some early morning shift or evening shifts (India time) to overlap work with US teams. Mostly will not involve very late-night shifts. What you bring: • 8+ years of experience in analysis, design, development, documentation, implementing, and testing of software systems in Java, J2EE, and related technologies. • Experience guiding and mentoring a team of individuals on technical issues. • Expertise in problem-solving, debugging java issues and providing solutions. • Hands on experience in Oracle SQL query, query optimization, building complex queries. • Strong experience in SOAP and REST webservices • Experience with Java 1.8v, WebLogic, Oracle RDBMS based applications. • Experience in Linux and shell or other Unix scripting languages. • Experience with performance optimization and troubleshooting of Java applications. Familiar with AppDynamics, Splunk, and Solar winds. • Familiarity with modern front-end CI-CD build pipelines and tools (Maven/Gradle). • Implement unit test cases in frameworks (Junit/TestNG). • Familiarity with code versioning tools such as GIT/Bitbucket. • Provide technical training and mentoring to Juniors/Peers. • US HealthCare Insurance Domain knowledge is plus

Company Overview:  Wellframe is a digital health management platform that helps health plans offer convenient and personalized resources to their members, such as a mobile app, a staff dashboard, and care and navigation programs. Wellframe also provides data science and analytics to measure and improve member engagement and experience. The platform is designed to empower health plans to extend their reach across more critical touchpoints, uncover valuable health insights, and deliver modern member services that improve member engagement and experience.    Wellframe’s Digital Health Management solutions have been shown to increase the utilization of preventive medicine services by 29%, reduce inpatient admissions by 17%, and reduce ER utilization by 9%. The platform meaningfully engages more people, more efficiently with Wellframe’s patented member mobile application and staff dashboard. It also supports the whole person in one solution with care and navigation programs that span the entire healthcare journey.    Wellframe partners with health plans to provide digital health solutions for Digital Care Management, Clinical Advocacy, and Member Advocacy. The platform delivers a personalized, seamless digital experience while promoting brand recognition and loyalty. It also quantifies the impact on care cost and quality with robust analytics.      Position Overview:  We are seeking a highly skilled Staff Performance and Tools Engineer to lead our performance testing efforts. The ideal candidate will possess in-depth knowledge of API as well as UI performance testing, tools and best practices and provide technical leadership to the team. They will be responsible for designing, developing and executing complex performance tests to ensure optimal performance of our software in addition to generating performance metrics and analysing results using tools like Datadog and Grafana. Demonstrated expertise in building performance frameworks utilizing tools like K6, NeoLoad, JMeter, LoadRunner is a must. This role will also be responsible for working on our in-house data generation tool. Expertise in JavaScript and Python are crucial for this role.    If you possess a deep understanding of performance testing methodologies, metrics generation, Python proficiency, and are passionate about leveraging your expertise in a dynamic environment, we encourage you to apply!    Role and Responsibilities:  - Lead the development and execution of comprehensive performance test strategies.  - Design, implement, and maintain advanced performance test scripts and scenarios using industry-standard tools.  - Setup and configure performance environment including test data creation  - Execute Benchmark, load, and stress tests. Monitor application logs to determine system behavior  - Analyze the CPU Utilization, Memory usage, Network usage, Garbage Collection and DB Parameters and DB Reports to verify the performance of the applications.  - Generate performance graphs, session reports and other related documentation required for validation and analysis. - Publish results and receive appropriate signoff.  - Analyse and interpret performance test results to identify performance bottlenecks and provide actionable recommendations.  - Establish and enhance performance monitoring systems to generate and track key performance metrics.  - Collaborate closely with cross-functional teams to optimize system performance based on identified metrics.  - Create detailed reports and documentation highlighting performance test results, metrics, and improvement strategies.  - Integrate performance testing into the CI/CD pipeline and advocate for best practices across the development lifecycle.  - Gain thorough knowledge of the in-house data generation tool. Help enhance and expand the capabilities of this tool as we develop new product features.      Requirements:  - B.S in Computer Science, Engineering, or related field.  - Minimum of 10 years of progressive experience in performance testing, emphasizing API and UI testing.  - Proficiency in industry standard performance testing tools such as K6, NeoLoad, Gatling, JMeter, LoadRunner.  - Well versed in APM tools like Datadog  - Strong understanding and expertise in generating, analysing, and interpreting performance metrics.  - Proficiency in JavaScript, SQL and Python.  - APM Tools: Datadog  - Excellent communication and collaboration skills to work effectively with diverse teams.  - Ability to thrive in an agile environment, adapting to evolving project requirements.  - Certifications related to performance testing tools or methodologies (preferred).    Advantages:  - Extensive experience with a variety of performance testing tools or frameworks.  - Certification in performance testing or software quality assurance.  - Familiarity with cloud-based performance testing solutions.  - Prior involvement in implementing performance testing within CI/CD pipelines.    Why join HealthEdge? - Opportunity to lead and shape the performance testing strategy for cutting edge Digital Health Management platform.  - Being first few Engineer you have potential for tremendous growth if you can prove yourself.  - A collaborative work environment fostering innovation, customer-centricity, and a culture of ownership.  - We are delivery focused organization with flexible working hours. HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. Type of Employment: Full-time, permanent Travel%: FLSA Classification (USA Only): Exempt Budget/Revenue Responsibility: Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI-Remote

Position summary: We are looking for Technical Support Engineers who are proficient with Java-based technologies and frameworks. As a Software Engineer in Product Support, your primary focus is to is to troubleshoot HealthEdge customers issues and improve user experience over time and provide technical support to internal and external clients, for both hosted and on-premises solutions by supporting our diverse product portfolio. You will collaborate through innovation with IT, operations teams, product development and product management and various stake holders. What you will do: o Issue Triage and code debugging. o Assist the customers to quickly identify issues or get workarounds for the various issues. o Act as a liaison between engineering, IT Operations, and consulting teams to resolve incidents. o Exercise judgment within defined practices and procedures, provide status on progress and makes recommendations on process improvements. o Manage work assignments, priorities, and schedules with input from senior specialists or direct manager. o Participate in peer reviews of issue analysis. o Have technical/Functional discussions with customers to find the best possible solutions. o Build and deploy tools to identify product issues proactively. o Identify common issues and recommend resolutions to Product development. o Proactively fix Failed Transactions, Stuck Claims and DW streaming issues which cause most of the business disruption leading to escalations. o Provide feedback into fixing bugs to all active releases. o Participate in customer calls to guide them towards best practices and help explain workarounds/cleanup scripts. o Partner with product teams on preventive measures in the software. o Contribute to KB on generic scripts to fix common issues. o Might involve some early morning shift or evening shifts (India time) to overlap work with US teams along with On-call support. Mostly will not involve very late-night shifts . What you bring: o 1-4 years of experience in analysis, maintenance and support, implementation, and testing of software systems in Java, J2EE, and Internet technologies. o Experience in SOAP and REST based Web services. o Experience in understanding and debugging Java 7+ version code, WebLogic, Oracle RDBMS based applications. o Hands on with Linux and shell or other Unix scripting languages. o Experience with code versioning tools such as GIT, Bitbucket. o Hands-on experience in SQL basics and SQL joins. o Prior experience with performance optimization and troubleshooting of Java applications and familiar with application performance management tools like AppDynamics, Splunk , solar winds. o Familiarity with modern front-end CI-CD build pipelines and tools (Maven). o Good to have domain knowledge on Healthcare/US Health Insurance.

Position Overview:    We are seeking an adept Staff Engineer with a strong background in Java and Spring Boot development. The ideal candidate will possess a minimum of 10 years of hands-on experience in architecting and building robust applications using Java, Spring Boot frameworks, and familiarity with Ruby on Rails would be advantageous.    If you are passionate about leveraging technology to transform Digital Health Management, possess the requisite skills and experience, and align with our values of customer-centricity, innovation, and ownership, please contact our talent acquisition team with your resume.    Responsibilities:    - Lead by the principle of "customer first" to design, develop, and maintain customer-centric software using Java and Spring Boot.  - Collaborate closely with multidisciplinary teams to translate intricate requirements into scalable, innovative technical solutions.  - Champion innovation by exploring and implementing cutting-edge technologies and methodologies to enhance product offerings.  - Conduct comprehensive code reviews, ensuring alignment with industry standards, and provide mentorship fostering a culture of ownership.  - Address complex technical challenges within software systems, ensuring robustness, compliance, and customer satisfaction.  - Play a pivotal role in shaping the technical roadmap and, taking ownership of its success.  - Lead a team of software engineers and own the technical health of the service the team is working on.  - Participate in on-call rotations to support the systems that your team owns.  - Contribute to the hiring process and mentor software engineers.      Requirements:    - Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.  - Minimum of 10 years of professional experience in Java development with expertise in Spring Boot.  - Strong understanding of software design principles, architecture, and best practices.  - Proficiency in Ruby on Rails would be a plus.  - Experience with message queues (e.g., Kafka, RabbitMQ) for asynchronous communication and distributed system design.  - Hands-on experience with Kubernetes and containerization technologies in building scalable, resilient, and distributed environments.  - Experience with database systems such as MySQL, PostgreSQL, or similar.  - Excellent problem-solving skills and the ability to work in a fast-paced environment.  - Familiarity with cloud platforms (GCP, AWS, Azure, etc.) and their application.  - Strong communication and collaboration skills.    Preferred Qualifications:    - Experience in containerization and orchestration using Docker, Kubernetes, etc.  - Familiarity with front-end technologies like JavaScript, Angular, or React.  - Previous experience mentoring or leading a team of developers.  - Active involvement in open-source projects or tech communities is a bonus.  - Active participation in open-source projects or initiatives.      Why join Wellframe?  - Be part of team that builds cutting edge Digital Health Management platform.  - Being first few Engineer you have potential for tremendous growth if you can prove yourself.  - A collaborative work environment fostering innovation, customer-centricity, and a culture of ownership.  - We are delivery focused organization with flexible working hours.  - Hybrid working model 2 days from office and 3days from home (This is subject to change with company policy).  

JOB TITLE: Application Support Engineer   JOB LOCATION: REMOTE EMPLOYMENT IS AVAILABLE FOR THIS POSITION. TELECOMMUTING FROM ANYWHERE IN THE UNITED STATES IS POSSIBLE. Company Headquarters is in Burlington, Massachusetts.   REQUIRED TRAVEL: None   REPORTS TO: Manager, Tech Services Engineering   POSITION SUMMARY:   The Application Support Engineer is a seasoned individual who will join the customer support team to provide application support for state-of-the-art healthcare applications. The ideal candidate will have experience providing customer facing support for enterprise SaaS solutions with a drive to challenge their abilities and to develop deep product expertise. As part of the Support Engineering team, you will utilize a wide range of technologies combined with deep knowledge of HealthEdge’s products to provide exceptional customer support.   JOB DUTIES:   - Recognize and analyze problems of high complexity, and communicate findings to customers and product development - Manage multiple requests with competing priorities - Conduct root cause analysis and correlation of other system and/or application problems - Be a creative, driven and assertive Team Member always looking for ways to drive improved service and greater operational efficiencies and performance - Be driven to learn and understand the business problem as well as the product problem - Maintain up to date support case records and customer information by utilizing our Customer Support Management System (Salesforce) - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII - Be flexible to provide 24x7 on call client support on a rotational basis   REQUIRED EDUCATION AND PROFESSIONAL EXPERIENCE:   Bachelor of Science in Computer Science, Electrical Engineering, or a closely related field (foreign equivalent is acceptable) plus 3 years of employment experience in application support.   Employment experience must include: - A minimum of 3 years of demonstrated employment experience supporting multi-tiered enterprise applications - A minimum of 3 years of demonstrated employment experience with web technologies, middleware such as WebLogic/WebSphere and RDBMS systems - A minimum of 3 years of demonstrated employment experience working with databases, including Oracle - A minimum of 3 years of demonstrated employment experience writing and debugging SQL queries   HealthEdge® provides modern, disruptive technology that delivers for the first time, a suite of products that enables healthcare payors to leverage new business models, improve outcomes, drastically reduce administrative costs and connect everyone in the healthcare delivery cycle. Our next-generation enterprise product suite, HealthRules®, is built on modern, patented technology and is delivered to customers via the HealthEdge Cloud or on-site deployment. An award-winning company, HealthEdge empowers payors to capitalize on the innovations, challenges and opportunities that await in the new healthcare economy. For more information, visit http://www.healthedge.com.   HealthEdge is an Equal Opportunity Employment/Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or any other characteristics protected by law.  

Overview: At HealthEdge, we have a unique opportunity to help revolutionize the health care payer/provider industry. As a member of our executive leadership team, you will take the lead to ensure HealthEdge achieves our vision by leveraging technology that rapidly evolves to meet changing customer expectations. Your entrepreneurial and systems approach will equip HealthEdge to scale our tech solutions effectively. You are an executive, a cross functional leader, a product and tech strategist with a strong engineering background. You understand broad technology trends, are able to align innovation with business goals and help HealthEdge solidify its competitive advantage through technology. You will bring respected technical credibility and lead decisively while also empowering your team members with the right degree of autonomy to solve problems with their specialized skills. You will help teams build momentum around proposed solutions and directions. As a technology leader, you demonstrate the ability to think strategically, drive results, build a high-performing team and inspire the business to achieve and exceed its goals.   The Product: With HealthRules Payer, our integrated solutions suite includes the industry's leading, digital, next-generation claims administration processing system, business intelligence, integration capabilities, a unique to industry configuration and promotion application, and home and host processing support available on both public and private clouds. The fact is, a Core Administrative Processing System (CAPS) needs to do much, more more than just core administrative processing. That’s why HealthRules Payer has been ranked number one its class among CAP Solutions. Besides delivering 90%-97% first-pass auto-adjudication rates and 99%+ accuracy, it enables our customers to react swiftly to the latest regulatory shifts and competitive pressures. It opens the door to new value-based reimbursement models, benefits plans and provider contracts. The complete suite of solutions from HealthEdge delivers a digital foundation for payers specifically designed to fuel a digital transformation, reduce costs, and improve both clinical outcomes and the member experience.   What you will do: - Establish the product and technology vision and influence all aspects of the company’s technology development - Develop the long-term strategy for the technology platform and translate that into an achievable road map - Champion a cloud first mindset across the enterprise and lead the transition of the product to a multi-tenant public cloud centric SaaS. - Deliver world-class technology solutions through a team of >300 team members spread across HealthEdge’s US and India offices. - Collaborate closely with General Manager and CPO for ongoing strategic development initiatives - Work in a consultative fashion with other department heads, such as Professional Services, Customer Success, Support, Sales & Marketing, as an advisor of technologies that may improve their efficiency and effectiveness - Design department wide processes and procedures to optimize the use of resources and meet the company’s goals and initiatives - Shape and drive creative solutions while keeping up to date on technology trends - Ensure that technological resources meet the company’s short- and long-term needs - Advocate for and communicate HealthEdge’s technology capabilities, internally and externally, to the leadership team, Board of Directors, and partners - Attract and retain top-tier talent while leading and managing an engaged engineering and IT team - Create a clear plan for talent development in the technical career fields What you bring: - Undergraduate degree in Computer Science or related field with at least 15 years’ experience in software/product development. Advanced degree is a plus. - A minimum of 8-10 years management and strategic experience. - Healthcare industry experience in a technology or product development capacity required - Track record of delivering market-leading technology solutions in an enterprise healthcare setting. - Ability to actively communicate, inspire and motivate all levels of staff - Ability to think and act strategically and proactively - Strong writing and presentation skills   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.    Geographic Responsibility: HealthEdge is located in Burlington, MA and this will preferably be a hybrid role  Type of Employment: Full-time, permanent  FLSA Classification (USA Only): Exempt  Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:   - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  - Work across multiple time zones in a hybrid or remote work environment.  - Long periods of time sitting and/or standing in front of a computer using video technology.  - May require travel dependent on company needs.    The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.    HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.     #LI-Hybrid 

Director of DevOps As the Director of Devops Engineering, your primary responsibility is to the people you lead and support: ensuring that they are growing as engineers, doing valuable work, and finding satisfaction in their career at Healthedge. As a lead for DevOps, technical leadership and a solid background in software development is a must, so that you’re able to challenge and grow your team members. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on direction and execution. The Director will design containerization, and implementation/migration of large & complex applications on Public Cloud. He will play a critical role in taking org towards Predictive pipelines & SRE based model.   - What you’ll do - As a senior technology leader, ensure industry best practice is being adopted in terms of Infrastructure Architecture; Continuous Delivery and Integration; Deployment; Security; 3rd-level Support and Test automation. - Take ownership of all infrastructure and development operations for the team and ensure that all work meets user and commercial objectives, is delivered on time, to budget and to the quality standards agreed. - Create roadmap, identify delivery milestones, capacity and cost required to achieve the same. - Execute the agreed upon technology strategy based on OKR - Strategizing, designing and implementing highly efficient solution on Public Cloud (Amazon Web Services, Azure or GCP) for security, resilience, performant, networking, availability, Blue-green deployments in context of business application. - Responsible for defining the System Development Life Cycle methodology and associated cross-functional tools to ensure adoption and continuous improvement. - Understand the global state of the art in commercial cloud and open-source operations - Prioritize our efforts to raise the bar on complex software-defined infrastructure - Ensure processes and training are in place for continuous improvement in our services - Help develop and evangelize great engineering and organizational practices - Team and Stakeholder Management - Lead and develop teams of engineers spanning across time zones - Advocate modern, agile software development practices - Hiring, coaching, mentoring, feedback and hands-on career development - Be an active part of the leadership team and collaborate with other leaders in the organization - Coordinate with management and external stakeholders or customers - Grow a healthy, collaborative engineering culture in line with the company values - Set and manage expectations with other engineering and operational teams - Global travel up to 5% of time for internal and external events - Who you are - University degree in Computer Science or related software engineering field - Advanced level Ansible, Terraform & Python skills - Experience running production operations as SAAS or IT with critical uptime requirements - Experience running production operations for external customers and partners - Familiarity with Devops principles and practices - Leadership ability and ability to set and maintain a high standard of excellence in operations - You love developing and growing people and can demonstrate a track record of doing it - You are knowledgeable and passionate about software development - You have clarity on the drivers of quality in software engineering and an ability to ensure that - You are organized and want your team to deliver timely software releases - You have solid experience working in an agile development environment - You have a thorough understanding of modern infrastructure, including Kubernetes or OpenStack - You have good knowledge of AWS, Azure cloud computing concepts & technologies - You have practical knowledge of Linux and networking - You have hands-on experience with software automation - You are fluent and comfortable in cloud terminology