Overview:  The Business Consultant leads and mentors the Service Delivery team in all Tier 1 (Basic) and Tier 2 (Intermediate) consulting initiatives. The position provides in-depth and comprehensive subject matter expertise related to Source products (from basic to advanced features/functionality), payment methodologies/policies (Medicare, Medicaid, and commercial), payment integrity, and healthcare plan operations (e.g., claim life cycle/workflow, network contracting, payment/policy configuration, provider relations, medical management, medical economics, audit, compliance) related to implementation/consulting engagements, strategic user adoption initiatives, and ongoing client support.  The Product:  With Source, we’re changing the industry narrative, providing a more holistic approach to payment integrity that focuses on comprehensive reimbursement, agile editing, and integrated analytics. Our interoperable, cloud-based solution is modular to meet a health plan’s needs today and extensible to grow with their organization over time—bringing disparate parts of a payer’s organization together for improved accuracy and insights. The Source platform offers the ability for clients to unlock transformation at the reimbursement, payment integrity, and enterprise level. Our Reimbursement Transformation features Medicare and Medicaid content coupled with flexible contract configuration capabilities for Commercial lines of business. Payment Integrity Transformation includes rich editing libraries with history-based capabilities, easy development of customized edits, and improved transparency to reduce vendor dependency and increase control. As a complete solution, clients can achieve Enterprise Transformation, where root-cause issues are identified and addressed upstream, and all aspects of claims operations are centralized for comprehensive business intelligence. The complete suite of solutions from HealthEdge delivers a digital foundation for payers specifically designed to fuel a digital transformation, reduce costs, and improve both clinical outcomes and the member experience.  Who you are:  - Creative entrepreneur. You have a constant drive to make things better; you question the status quo and approach common challenges with creativity and constructive criticism. You have skills to clearly and convincingly share ideas in a way that adapts to your audience, regardless of function, level, or expertise.  - Critical, big-picture thinker. You have a constant thirst for knowledge and the ability to credibly share it with others, whether internally or externally. You are analytical, evaluating logic-based details while always considering and problem solving for the sake of the big picture.  - Self-starter. You are proactive, self-motivated, and able to push work, start initiatives, and provide ideas independently in a team environment.  - Team player & coach. You can foster professional and personal respect from others and find success in a team setting. While highly collaborative, you have natural management skills and know how to grow and develop people.  - Adaptable multi-tasker. You are highly organized and flexible. You know how to manage expectations and are able to thrive in fast-paced, constantly changing environments and successfully adapt to a variety of tasks.    What you will do:  Education and Consulting (implementation/consulting engagements, strategic user adoption initiatives, and on-going client support)  - Provide the highest level of product education (from basic to advanced features/functionality to Source end-users  - Provide in-depth and comprehensive subject matter expertise related to:  - Medicare, Medicaid, and commercial payment methodologies/policies  - Payment integrity  - Healthcare plan operations (e.g., claim adjudication life cycle/workflows, network contracting, payment/policy related configuration, provider relations, medical management, medical economics, audit, compliance)  - Conduct collaborative scoping sessions to identify client needs and appropriate solutions  - Actively manage and/or participate in the development, maintenance, and execution of client facing education services      Enhancement/Issue Escalation  - Manage issues, questions, inquiries of Tier 1 and 2 escalation  - Serve as escalation point for critical client needs as warranted.  - Lead diagnosis and resolution of escalated and more involved/complex client problems and issues.  - Act as a liaison between clients and internal support staff (research, development, and product teams) to assure accurate problem interpretation and resolution.  - Capture and solicit issues/feedback from clients and internal stakeholders and document issues and client impacts.  - Partner with appropriate Source Teams (BA, PM, Development, Account Management, Sales/Business Development, Product, Content, and Service Delivery) to manage problem framing, diagnosis and resolution.  - Conduct/participate in root cause analysis to identify and deliver warranted service improvements.  - Maintain demeanor as a calming influence during pressure situations, mixing in the correct degree of professional assertiveness without becoming aggressive.  - Maintain communication with customers during the problem resolution process, utilizing superior customer service skills.     Capability/Tool Development/Maintenance  - Leverage capabilities and tools (knowledge libraries, workflow, issue identification and documentation, function processes).  - Lead capability and tool development under direction of Service Delivery Leadership.     Staff/Team Management/Supervision  - Mentor and provide oversight for Tier 1 and 2 Service Delivery staff  - Take direction from and collaborate with Service Delivery Leadership to continually review and enhance performance and strategy.     What you bring:  - Bachelor’s degree in a business, health services administration, mathematics, science or related field, and/or equivalent work experience required.  - AHIP, HFMA, AAPC, and/or AHIMA certification preferred.  - 5+ years training, education, and/or consulting experience preferred.  - Practical understanding of the healthcare system with regards to Medicare, Medicaid, managed care, and commercial payment methodologies, payment integrity, and health plan operations (e.g., claim life cycle/workflows, network contracting, payment/policy related configuration, provider relations, medical management, medical economics, audit, compliance).  - Experience with interpretation/translation of complex health-plan in-network and out-of-network provider rate and/or claim editing provisions.  - Experience with configuration and maintenance of provider rate and/or claim editing provisions in a claims adjudication system and/or third-party vendor application.  - Working knowledge of claim billing specifications (e.g., CMS-1500, UB-04, 837, HIPAA code sets).  - Creative problem-solving skills including the ability to identify, recommend, and implement strategic solutions.  - Ability to manage issues, requests, problems, and situations of all Tier 1 and 2 escalation levels.  - Demonstrated ability to conduct education/training sessions to large audiences across multiple skill levels.  - Strong analytical skills.  - Excellent organizational skills.  - Excellent communication (both written and verbal) and interpersonal skills.  - Ability to learn and adapt to new technologies and systems.  - Ability to adapt to a changing and rapidly growing environment.  - Effectively manage multiple priorities and follow through on all projects to completion.    HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.    Geographic Responsibility:While HealthEdgeis located inBurlington, MAyou may live anywhere in the U.S.  Type of Employment: Full-time, permanent  Travel%:  10%  FLSA Classification (USA Only):Exempt  Budget/Revenue Responsibility:None  Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:   - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.   - Work across multiple time zones in a hybrid or remote work environment.  - Long periods of time sitting and/or standing in front of a computer using video technology.  - May require travel dependent on company needs.    The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this positionin compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check.    HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.  #LI-Remote 

Position Overview:    HealthEdge is seeking a dynamic Senior Manager,Product Marketing Professional Services, to join its growing marketing team and work cross-functionally to support, position, and market its Professional Services. The Senior Manager,Product Marketing will be responsible for defining annual product marketing plans, leading go-to-market efforts, defining and communicating product messages and value propositions, leading go-to-market efforts, and spearheading sales enablement efforts for the company’s Professional Services. In addition, this person will lead Healthedge Channel Marketing. The ideal candidate has deep experience in the healthcare payer IT segment, services-specific experience, strong market analysis and execution skills, and is a strong cross-functional leader who enjoys driving change in a fast-paced, thriving environment.    About Commercial Excellence:  The HealthEdge Commercial Excellence function includes Sales, Customer Success, and Marketing.  These three organizations, combined as the Commercial Excellence function, are responsible for meeting the business’s annual and long-term financial objectives, ensuring ongoing customer satisfaction, and increasing HealthEdge brand awareness and market visibility.        Your Impact:  - Develop and execute annual product marketing plans, programs, and tactics aligned with business goals.  - Work closely with Sales, Customer Success, Professional Services leadership, and Demand Generation to build campaigns and content for opportunity creation and engagement throughout the sales process and all buyer stages.  - Conduct primary and secondary research to capture insight into market trends, market segmentation, competitive landscape, customer needs, and end-user behaviors.  - Contribute competitive intelligence findings and insights to regular reports and battle cards designed to inform key stakeholders.  - Develop a deep understanding of buyers to inform, create, and maintain target personas that cover buyer needs and the purchasing decision process.  - Help create and continuously refine messaging and positioning for HealthEdge’sProfessional Services in the payer and adjacent markets  - Collaborate directly with the product management team to distill key functionality and benefits into core product messages.  - Leverage messaging to inform, contribute to, and develop collateral, web content, public relations pitches, blog posts, campaign content, customer case studies, Voice of the Market surveys, and other thought leadership content.  - Participate in new service offering launches by collaborating with professional services leadership and organizational leadership on strategy, positioning, pricing, packaging, and sales enablement; ensure launches are integrated with demand generation campaigns.  - Develop customer references, testimonials, and case studies for external and internal use.  - Leverage the collective outputs of various marketing activities to support sales and accelerate pipeline velocity by developing and maintaining multiple sales enablement materials, including battle cards, collateral and presentations, competitive battle cards, persona profiles, training sessions, and other prioritized enablement programs as identified.  - Lead Channel Marketing efforts. Serve as a liaison with HealthEdge channel partners and their marketing teams.  - Develop strategy and executeHealthEdge Leadership Forum Annual Sponsorships, co-branding materials, joint case studies, and ensure the Partners page of the HealthEdge website is up-to-date.        What you bring:  - 6-7+ years of relevant work experience in fields such as professional servicesoperations, professional services delivery, technical marketing, consulting, training, or product marketing in a healthcare technology environment, ideally for the payer market segment  - 3+ years in Professional Services, Product Marketing, or Channel Marketing with experience in B2B for a SaaS company,demonstratedtrack record in crafting positioning and marketing content  - Ability to navigate a high-growth, collaborative culture with a high degree of adaptability  - A Bachelor’s degree in marketing, business, technology, or a relevant field of studies such as computer science OR relevant industry experience in marketing of technical products  - BA/BS degree or equivalent experience, Marketing MBA preferred but not required  - Master communicator who can distill complex, technical ideas into compelling messaging and collateral   - Demonstrated ability in launching and growing innovative technology products  - Strong writing, communication, presentation development, and story-telling/delivery skills  - Exceptional team player with the ability to lead through influence and drive high-impact outcomes with product management, sales, finance, and operations  - Strong organizational and project management skills with a bias for action  - Proficiency in utilizing processes, Go-To-Market (GTM) templates, and project management tools to facilitate effective launches    Geographic Responsibility: While this role is based out of our office in Burlington, MA, you may live anywhere in the U.S.  Type of Employment: Full-time, permanent  Travel %: <10% Travel required  FLSA Classification (USA Only): Full-time, Exempt  Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:   - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  - Work across multiple time zones in a hybrid or remote work environment.  - Long periods of time sitting and/or standing in front of a computer using video technology.  - May require travel dependent on company needs.  The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.     HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.    #LI-Remote 

Sr. Operations Manager, Digital Adoption      The Digital Adoption Team (DAT) works closely with internal and external stakeholders to identify and promote customer digital adoption initiatives and digital transformation within the Wellframe platform. Reporting into the Vice President of Digital Adoption, this role will support our clinical subject matter experts executing on adoption activities and initiatives pertaining to our Digital Care Management (DCM) solution. This includes the management of team initiatives and cross-functional projects, as well as internal process development, documentation, collateral development and knowledge management. This role will establish itself as the subject matter expert for our team’s activities and support the expansion of DAT services. The Sr. Operations Managerwilldrive efforts to establish standardized DAT activities, including backlog management, project management, process improvement and how we interface with other teams.    This role will partner closely with internal teams, including Customer Success, Content, Product, and Data Science. Throughout the course of the customer life cycle, the Sr. Operations Manager will, in partnership with the Digital Adoption Partners, be a source of knowledge on customer behaviors. S/he will collect and proactively relay information based on clients’ activities and experiences to the Wellframe internal teams and derive opportunities for product and service enhancement. Staff adoption support and customer analyses will vary in scope and complexity but the Sr. Operations Manager will consistently demonstrate exceptional project management skills, attention to detail, and a commitment to Wellframe and customer success.    About Wellframe:  With Wellframe, we reimagine healthcare relationships through a new approach that uses high-tech to deliver the high-touch support people need, when and where they need it. We call it Digital Health Management. Our comprehensive suite of Digital Health Management solutions for care management, advocacy, and navigation help organizations forge more meaningful connections with members, across their healthcare journey. Wellframe was founded to counter a pressing industry problem: the healthcare system has struggled to find ways to support people in between care settings, at scale. We believe health plans are in the best position to advocate for their members as they navigate their health and care, but know that technology alone can’t help us achieve this ambition. That’s why our team of physicians, clinicians, public health experts, data scientists, engineers, and healthcare industry experts ensure our patented technology works in service of the person-to-person connections that make healthcare work best. The complete suite of solutions from HealthEdge delivers a digital foundation for payers specifically designed to fuel a digital transformation, reduce costs, and improve both clinical outcomes and the member experience.    What you will do:  - Scale, Standardize and Maintain Internal Team Processes (30%)  - Develop a process for DAT backlog and project management; should include approach for managing incoming requests, tracking critical dates, individual task delegation, and source for supportive documentation and collateral.    - Track, monitor and report on team activity/project allocation to DAT leadership; identify quarter over quarter trends to help inform team opportunities, resourcing needs and investments.    - Collaborate with Adoption SMEs and cross-org teams to develop and maintain internalteamprocesses and playbook documentation   - Proactively work to gain insight into inefficiencies or knowledge gaps in our customer support processes, in order to maximize efficient internal communication, maximize clarity in the customer's experience, and minimize inefficient internal workflows.    - Partner with DAT leadership to establish process for assessing the impact ofDAT on customer success and analyzing the effectiveness of specific DAT activities   - Project Management of Internal & Cross-Team Initiatives(30%)   - Prioritize simultaneous projects in progress based on shifting team/company priorities; support resource management   - Continuous oversight of project deliverables and dependencies to ensure on-time execution and effective cross-team collaboration  - Track and communicate progress and decisions, triage issues to the appropriate team member and ensure effective issue resolution and/or action  - Contribute to digital adoption team strategy and priorities by partnering with cross functional teams to identify areas of opportunity.  - Knowledge Management & Enablement (40%)  - Establish comprehensive understanding of the knowledge and learning needs across our key stakeholders, including internal teams, customer decision-makers and end-users   - Facilitate the capture, documentation and collateral development of critical SME knowledge; material development should be informed by our stakeholder learning needs   - Organize and classify knowledge assets to maximize their usability and accessibility across internal and external stakeholders   - Partner closely with our project management organization, including our training team, to optimize existing knowledge management processes and ensure alignment across initiatives       What you bring:  - Master’s degree in healthcare administration, public administration, public health, health communications, or a related field.   - 7-10+ years of work experience in health care customer management, change management or project management    - Strong understanding of payer, provider, and other key stakeholders in the healthcare market landscape   - A self-starter who can manage their own daily workload, operate well under pressure, and balance competing priorities.  - Exceptional written, verbal, and presentation skills; experience developing visual and written collateral for a variety of stakeholders and learning needs   - Successful communicator with a demonstrated ability to deliver complex projects involving multiple stakeholders at different levels of the organization  - Strong interpersonal skills with a desire to understand and serve the multi-dimensional needs of our customers - those of their business, their clinical teams and their patient populations   - Adept problem-solver motivated to deliver high value solutions for our customers; detail-oriented, curious and driven       Nice to have:  - Experience using Jira and Confluence   - Experience with enterprise CRM solutions such as Salesforce   - Experience with data analysis and BI Tools such as Looker   - Ability and willingness to dig into analytics to identify trends and opportunities broadly, and at the specific customer level       Wellframe, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by local, state, or federal laws, rules, or regulations.      Geographic Responsibility: While Wellframe is located in Boston, MA you may live anywhere in the U.S.  Type of Employment: Full-time, permanent  Travel%:   FLSA Classification (USA Only): Exempt  Budget/Revenue Responsibility:  Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:    - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.   - Work across multiple time zones in a hybrid or remote work environment.  - Long periods of time sitting and/or standing in front of a computer using video technology.  - May require travel dependent on company needs.  The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.    HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.  #LI Remote 

Healthedge is looking for a Senior Java Developer who is passionate about solving real world business problems to join our team. As a Senior member of the team, you will be working on developing solutions that help our customers integrate with our product suite.  You will be working as a problem solver with plenty of unique assignments within the department. You will be a key member involved with design discussions, coding on the backend and working heavily with the database and J2EE/integration technologies. You will be an experienced Java developer with background in Service Oriented Architecture (SOA) and enterprise application integration (EAI) concepts and development.  You will be responsible for the design, implementation and development within Java, on the WebLogic Application Server platform. You will be involved in all phases of software development including: requirements definition, design, architecture, development, testing, and integration to bring cutting edge technologies to market. HealthEdge provides the only modern, enterprise-class software platform for healthcare payors. Using the patented HealthRules software suite, health plans, health insurance companies, and other payors can finally respond to new business opportunities and market changes in hours, not months or years, while drastically reducing both IT and operational costs. Leveraging an investment of over $125 million, HealthRules is the most modern, scalable, and cost-effective technology in the industry. HealthEdge is the only choice for payors to survive and thrive in the emerging healthcare economy.  Your impact: - Work as part of agile team to implement new features according to the requirements while adhering to the best coding development standards - Conduct detailed designs and lead design whiteboarding and creation of solution architecture. - Lead in work-breakdown of tasks - Lead peer reviews of design and code - Coordinate release management and bug triaging. - Lead Technical discussions with HealthEdge Customers to find the best possible solutions. - Conduct bug fixing, Implement configuration migration process and other UAT readiness technical task - Perform data loads for UAT readiness and during UAT as requested by the UAT plan - Supports resolution of UAT identified issues and their triage. - Contributes authoring the Implementation Operational Information and (for Support team) and companion spreadsheet for feeds - Performs configuration migration process and another PROD readiness technical task - Performs data loads for PROD readiness. - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII. What you bring: - BS/BA in CS or related field. - Excellent analysis, consulting and communication skills. - Previous experience with in customer-facing roles on professional services engagements. - Minimum of 6 years of development experience in Java/J2EE technologies. - Hands-on experience with XML, Web Services (SOAP, WSDL, etc.), JMS, and SQL. - Experience in complex data analysis, data migrations, and system integration of software products into complex IT environments - Experience in writing/understand quality database queries or Stored Procedures that are reliable, scalable and reusable - Development experience on the Linux operating system and Weblogic Application Server. - Experience working with integration middleware or enterprise system bus (ESB) technologies such as iWay, Spring or Apache Camel and OSGI containers like Apache Karaf. - Experience with Design Patterns and Enterprise Integration Patterns, including file transfers, messaging, routing, transforming, enriching, etc. - Experience with source control software (Bitbucket), unit testing (JUnit), and build automation/CI (Jenkins). - Experience in the health insurance industry (Payors) preferred. - Experience with agile development methodology such as SCRUM or Kanban. - Travel for this position is typically less than 10 %     HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI Remote

Healthedge is looking for a Senior Java Developer who is passionate about solving real world business problems to join our team. As a Senior member of the team, you will be working on developing solutions that help our customers integrate with our product suite.  You will be working as a problem solver with plenty of unique assignments within the department. You will be a key member involved with design discussions, coding on the backend and working heavily with the database and J2EE/integration technologies. You will be an experienced Java developer with background in Service Oriented Architecture (SOA) and enterprise application integration (EAI) concepts and development.  You will be responsible for the design, implementation and development within Java, on the WebLogic Application Server platform. You will be involved in all phases of software development including: requirements definition, design, architecture, development, testing, and integration to bring cutting edge technologies to market. HealthEdge provides the only modern, enterprise-class software platform for healthcare payors. Using the patented HealthRules software suite, health plans, health insurance companies, and other payors can finally respond to new business opportunities and market changes in hours, not months or years, while drastically reducing both IT and operational costs. Leveraging an investment of over $125 million, HealthRules is the most modern, scalable, and cost-effective technology in the industry. HealthEdge is the only choice for payors to survive and thrive in the emerging healthcare economy.  Your impact: - Work as part of agile team to implement new features according to the requirements while adhering to the best coding development standards - Conduct detailed designs and lead design whiteboarding and creation of solution architecture. - Lead in work-breakdown of tasks - Lead peer reviews of design and code - Coordinate release management and bug triaging. - Lead Technical discussions with HealthEdge Customers to find the best possible solutions. - Conduct bug fixing, Implement configuration migration process and other UAT readiness technical task - Perform data loads for UAT readiness and during UAT as requested by the UAT plan - Supports resolution of UAT identified issues and their triage. - Contributes authoring the Implementation Operational Information and (for Support team) and companion spreadsheet for feeds - Performs configuration migration process and another PROD readiness technical task - Performs data loads for PROD readiness. - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII. What you bring: - BS/BA in CS or related field. - Excellent analysis, consulting and communication skills. - Previous experience with in customer-facing roles on professional services engagements. - Minimum of 6 years of development experience in Java/J2EE technologies. - Hands-on experience with XML, Web Services (SOAP, WSDL, etc.), JMS, and SQL. - Experience in complex data analysis, data migrations, and system integration of software products into complex IT environments - Experience in writing/understand quality database queries or Stored Procedures that are reliable, scalable and reusable - Development experience on the Linux operating system and Weblogic Application Server. - Experience working with integration middleware or enterprise system bus (ESB) technologies such as iWay, Spring or Apache Camel and OSGI containers like Apache Karaf. - Experience with Design Patterns and Enterprise Integration Patterns, including file transfers, messaging, routing, transforming, enriching, etc. - Experience with source control software (Bitbucket), unit testing (JUnit), and build automation/CI (Jenkins). - Experience in the health insurance industry (Payors) preferred. - Experience with agile development methodology such as SCRUM or Kanban. - Travel for this position is typically less than 10 %     HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI Remote

Healthedge is looking for a Senior Java Developer who is passionate about solving real world business problems to join our team. As a Senior member of the team, you will be working on developing solutions that help our customers integrate with our product suite.  You will be working as a problem solver with plenty of unique assignments within the department. You will be a key member involved with design discussions, coding on the backend and working heavily with the database and J2EE/integration technologies. You will be an experienced Java developer with background in Service Oriented Architecture (SOA) and enterprise application integration (EAI) concepts and development.  You will be responsible for the design, implementation and development within Java, on the WebLogic Application Server platform. You will be involved in all phases of software development including: requirements definition, design, architecture, development, testing, and integration to bring cutting edge technologies to market. HealthEdge provides the only modern, enterprise-class software platform for healthcare payors. Using the patented HealthRules software suite, health plans, health insurance companies, and other payors can finally respond to new business opportunities and market changes in hours, not months or years, while drastically reducing both IT and operational costs. Leveraging an investment of over $125 million, HealthRules is the most modern, scalable, and cost-effective technology in the industry. HealthEdge is the only choice for payors to survive and thrive in the emerging healthcare economy.  Your impact: - Work as part of agile team to implement new features according to the requirements while adhering to the best coding development standards - Conduct detailed designs and lead design whiteboarding and creation of solution architecture. - Lead in work-breakdown of tasks - Lead peer reviews of design and code - Coordinate release management and bug triaging. - Lead Technical discussions with HealthEdge Customers to find the best possible solutions. - Conduct bug fixing, Implement configuration migration process and other UAT readiness technical task - Perform data loads for UAT readiness and during UAT as requested by the UAT plan - Supports resolution of UAT identified issues and their triage. - Contributes authoring the Implementation Operational Information and (for Support team) and companion spreadsheet for feeds - Performs configuration migration process and another PROD readiness technical task - Performs data loads for PROD readiness. - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII. What you bring: - BS/BA in CS or related field. - Excellent analysis, consulting and communication skills. - Previous experience with in customer-facing roles on professional services engagements. - Minimum of 6 years of development experience in Java/J2EE technologies. - Hands-on experience with XML, Web Services (SOAP, WSDL, etc.), JMS, and SQL. - Experience in complex data analysis, data migrations, and system integration of software products into complex IT environments - Experience in writing/understand quality database queries or Stored Procedures that are reliable, scalable and reusable - Development experience on the Linux operating system and Weblogic Application Server. - Experience working with integration middleware or enterprise system bus (ESB) technologies such as iWay, Spring or Apache Camel and OSGI containers like Apache Karaf. - Experience with Design Patterns and Enterprise Integration Patterns, including file transfers, messaging, routing, transforming, enriching, etc. - Experience with source control software (Bitbucket), unit testing (JUnit), and build automation/CI (Jenkins). - Experience in the health insurance industry (Payors) preferred. - Experience with agile development methodology such as SCRUM or Kanban. - Travel for this position is typically less than 10 %     HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI Remote

Position summary:    - We are looking for a Software Engineer in Incident Management role who will be the responsible for handling incidents/communicating to different teams across the organization to resolve the customer issues quickly. Communicating the resolution stages to the customer and specific set of people in organization.  - You will be responsible to classify received incidents and undertake an immediate effortto restore a failed IT Service as quickly as possible by working with the technical teams to minimize the impact on business operations.  - Responsible for coordinating all the activities required to perform, monitor, and report on the process.  - Owns assigned Incidents and Service Requests throughout the lifecycle.    What you will do:  - Investigate and diagnose Incidents to restore a failed IT Service as quickly as possible.  - Resolve Incidents within the specified Service Level Agreements/Operational Level Agreements  - Document troubleshooting steps and service restoration details.  - Inform and submit knowledge articles for review.  - Verify resolution with end-users and resolve assigned Incidents.  - Escalate Major Incidents to the Incident Lead and/or Problem Manager.  - Escalate unresolved Incidents to Tier 3/Incident Lead.  - Log all Incident/Service Request details.  - Escalate unresolved incidents to external support, e.g., Software and Hardware Vendors and liaison between IT and external support provider by coordinating with teams in the organization.  - Might involve some early morning shift or evening shifts (India time) to overlap work with US teams. Mostly will not involve very late-night shifts.    What you bring:  - 1-4+ years of experience in handling escalated incidents and monitoring the application performance as well as infrastructure using various tools available.  - Listening and synthesis skills.  - Previous experience with major incidents (either as a participant or an observer).  - ITIL® 3/ITIL® 4 Certification will be an added advantage.  - Expertise in ITSM tool preferably Salesforce.  - Strong communication skills.  - Problem-solving skills.   

Position Overview:    We are seeking an adept Staff Engineer with a strong background in Java and Spring Boot development. The ideal candidate will possess a minimum of 10 years of hands-on experience in architecting and building robust applications using Java, Spring Boot frameworks, and familiarity with Ruby on Rails would be advantageous.    If you are passionate about leveraging technology to transform Digital Health Management, possess the requisite skills and experience, and align with our values of customer-centricity, innovation, and ownership, please contact our talent acquisition team with your resume.    Responsibilities:    - Lead by the principle of "customer first" to design, develop, and maintain customer-centric software using Java and Spring Boot.  - Collaborate closely with multidisciplinary teams to translate intricate requirements into scalable, innovative technical solutions.  - Champion innovation by exploring and implementing cutting-edge technologies and methodologies to enhance product offerings.  - Conduct comprehensive code reviews, ensuring alignment with industry standards, and provide mentorship fostering a culture of ownership.  - Address complex technical challenges within software systems, ensuring robustness, compliance, and customer satisfaction.  - Play a pivotal role in shaping the technical roadmap and, taking ownership of its success.  - Lead a team of software engineers and own the technical health of the service the team is working on.  - Participate in on-call rotations to support the systems that your team owns.  - Contribute to the hiring process and mentor software engineers.      Requirements:    - Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.  - Minimum of 10 years of professional experience in Java development with expertise in Spring Boot.  - Strong understanding of software design principles, architecture, and best practices.  - Proficiency in Ruby on Rails would be a plus.  - Experience with message queues (e.g., Kafka, RabbitMQ) for asynchronous communication and distributed system design.  - Hands-on experience with Kubernetes and containerization technologies in building scalable, resilient, and distributed environments.  - Experience with database systems such as MySQL, PostgreSQL, or similar.  - Excellent problem-solving skills and the ability to work in a fast-paced environment.  - Familiarity with cloud platforms (GCP, AWS, Azure, etc.) and their application.  - Strong communication and collaboration skills.    Preferred Qualifications:    - Experience in containerization and orchestration using Docker, Kubernetes, etc.  - Familiarity with front-end technologies like JavaScript, Angular, or React.  - Previous experience mentoring or leading a team of developers.  - Active involvement in open-source projects or tech communities is a bonus.  - Active participation in open-source projects or initiatives.      Why join Wellframe?  - Be part of team that builds cutting edge Digital Health Management platform.  - Being first few Engineer you have potential for tremendous growth if you can prove yourself.  - A collaborative work environment fostering innovation, customer-centricity, and a culture of ownership.  - We are delivery focused organization with flexible working hours.  - Hybrid working model 2 days from office and 3days from home (This is subject to change with company policy).  

JOB TITLE: Application Support Engineer   JOB LOCATION: REMOTE EMPLOYMENT IS AVAILABLE FOR THIS POSITION. TELECOMMUTING FROM ANYWHERE IN THE UNITED STATES IS POSSIBLE. Company Headquarters is in Burlington, Massachusetts.   REQUIRED TRAVEL: None   REPORTS TO: Manager, Tech Services Engineering   POSITION SUMMARY:   The Application Support Engineer is a seasoned individual who will join the customer support team to provide application support for state-of-the-art healthcare applications. The ideal candidate will have experience providing customer facing support for enterprise SaaS solutions with a drive to challenge their abilities and to develop deep product expertise. As part of the Support Engineering team, you will utilize a wide range of technologies combined with deep knowledge of HealthEdge’s products to provide exceptional customer support.   JOB DUTIES:   - Recognize and analyze problems of high complexity, and communicate findings to customers and product development - Manage multiple requests with competing priorities - Conduct root cause analysis and correlation of other system and/or application problems - Be a creative, driven and assertive Team Member always looking for ways to drive improved service and greater operational efficiencies and performance - Be driven to learn and understand the business problem as well as the product problem - Maintain up to date support case records and customer information by utilizing our Customer Support Management System (Salesforce) - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII - Be flexible to provide 24x7 on call client support on a rotational basis   REQUIRED EDUCATION AND PROFESSIONAL EXPERIENCE:   Bachelor of Science in Computer Science, Electrical Engineering, or a closely related field (foreign equivalent is acceptable) plus 3 years of employment experience in application support.   Employment experience must include: - A minimum of 3 years of demonstrated employment experience supporting multi-tiered enterprise applications - A minimum of 3 years of demonstrated employment experience with web technologies, middleware such as WebLogic/WebSphere and RDBMS systems - A minimum of 3 years of demonstrated employment experience working with databases, including Oracle - A minimum of 3 years of demonstrated employment experience writing and debugging SQL queries   HealthEdge® provides modern, disruptive technology that delivers for the first time, a suite of products that enables healthcare payors to leverage new business models, improve outcomes, drastically reduce administrative costs and connect everyone in the healthcare delivery cycle. Our next-generation enterprise product suite, HealthRules®, is built on modern, patented technology and is delivered to customers via the HealthEdge Cloud or on-site deployment. An award-winning company, HealthEdge empowers payors to capitalize on the innovations, challenges and opportunities that await in the new healthcare economy. For more information, visit http://www.healthedge.com.   HealthEdge is an Equal Opportunity Employment/Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or any other characteristics protected by law.