At Wellframe, we reimagine healthcare relationships through a new approach that uses high-tech to deliver the high-touch support people need, when and where they need it. We call it Digital Health Management. Our comprehensive suite of Digital Health Management solutions for care management, advocacy, and navigation help organizations forge more meaningful connections with members, across their healthcare journey.    Wellframe was founded to counter a pressing industry problem: the healthcare system has struggled to find ways to support people in between care settings, at scale. We believe health plans are in the best position to advocate for their members as they navigate their health and care, but know that technology alone can’t help us achieve this ambition. That’s why our team of physicians, clinicians, public health experts, data scientists, and healthcare industry experts ensure our patented technology works in service of the person-to-person connections that make healthcare work best.     Position Title: UAT Analyst   Role Overview: We are looking for a UAT Analyst to join our team. The UAT Analyst will work with the Customer Success Organization and be responsible for executing test cases and documenting results during the software development process. This position will work closely with stakeholders across the Wellframe organization to ensure that the software quality meets end-user expectations. The ideal candidate will have experience with various testing tools and methodologies. They will also be able to create clear and concise test reports.     Areas of Responsibility:    - Work with stakeholders to understand areas of risk and concern that need to be tested for the upcoming product releases - Analyze and comprehend business requirements and acceptance criteria for product releases and translating those requirements into actionable test scripts  - Work with business stakeholders and the testing automation team  to build out a scalable approach to regression testing - Execute test scripts of new product releases against business requirements to ensure software meets acceptance criteria and is free from defects  - In partnership with Product, Engineering, and QA teams, perform usability testing on new and updated product features - Identify, document, and track defects found during testing, using a bug-tracking system - Reviewing test results with stakeholders, Product, and Engineering teams to identify defects or usability issues - Participate in resolution/retesting of documented defects. - Track setup of requirements and configurations for UAT Environments - Formalize a measurement process for success - Create reporting to be consumed by stakeholders of tested areas, scope tested and issues found - Participate in post-mortem reviews to identify areas for improvement - Research and document any customer-specific workflows to ensure thoroughness of testing   Education, Experience, & Skills Required [hard skills]: - Bachelor’s degree in computer science, information technology, or related field - 3+ years professional experience in software testing or quality assurance - Experience with both manual and automated testing tools - Experience with regression testing - Experience working in an Agile/Scrum environment - Experience working across a diverse set of internal stakeholders - Experience in a ‘Health Tech’ Environment is a plus, but not required.   Behaviors & Traits Required[soft skills]: - Excellent analytical and problem-solving skills - Detail-oriented with strong organizational skills - Excellent communication skills - Creatively find ways to think about and test the software   This posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee and any percentages listed are approximate. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.   Wellframe, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by local, state, or federal laws, rules, or regulations. 

JOB TITLE: Business Systems Analyst JOB LOCATION: Burlington, Massachusetts 01803 REQUIRED TRAVEL: None REPORTS TO: Team Lead Production Development HOURS: Full-time – requires 15% - 20% of after-business hours activities involving supervision of production deployments REQUIRED DUTIES: - As a part of an agile team, design and develop solutions according to requirements with highest quality - Develop features using Shell, Python, Angular, and Java in a Linux environment - Research issues in customer environments and provide solutions - Communicate with customers and other internal and external stakeholders to coordinate and schedule configuration and other fixes - Practice and promote test driven development and test automation - Practice and promote DevOps principles and methodology, CI/CD and automated DevOps pipelines - Perform client-facing consulting and delivery of maintenance releases and patches of the HealthRules products - Handle requirements gathering, facilitate client sessions, triage service delivery issues, and obtain client acceptance on delivered services - Monitor and analyze Production business transactions and drive resolution and product improvements - Act as a single point of contact for customers for on-going projects - Work with cross-functional team throughout the life cycle of product fixes and delivery - Work with other team members to identify software, tools, and processes required to achieve the tasks efficiently - Measure and monitor progress to ensure application releases are delivered on time, and that they meet or exceed expectations - Produce Deployment, Playbooks and Implementation Plans - Participate in CCB [Change Control Board] meetings to discuss release scope and/or roadblocks - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern the handling of PHI and PII EXPERIENCE AND EDUCATION REQUIREMENTS: Master of Science in Computer Science, Information Technology, Electrical Engineering or a closely related field (foreign equivalent is acceptable) plus 2 years of employment experience in technical business analysis. Employment experience must include: - A minimum of 2 years of demonstrated experience in client/customer-facing consulting, including working with clients/customers, product management teams, and internal and external stakeholders to communicate product design and implementation plans - A minimum of 2 years of demonstrated experience in SQL and Oracle - A minimum of 2 years of demonstrated experience in Linux - A minimum of 2 years of demonstrated experience analyzing functional needs and gathering requirements - A minimum of 2 years of demonstrated experience designing and developing features and solutions to improve product quality - A minimum of 2 years of demonstrated experience understanding client/customer user issues and translating issues into problem statements for further investigations by Engineering teams - A minimum of 2 years of demonstrated experience working in an agile framework   HealthEdge® provides modern, disruptive technology that delivers for the first time, a suite of products that enables healthcare payors to leverage new business models, improve outcomes, drastically reduce administrative costs and connect everyone in the healthcare delivery cycle. Our next-generation enterprise product suite, HealthRules®, is built on modern, patented technology and is delivered to customers via the HealthEdge Cloud or on-site deployment. An award-winning company, HealthEdge empowers payors to capitalize on the innovations, challenges and opportunities that await in the new healthcare economy. For more information, visit http://www.healthedge.com. HealthEdge is an Equal Opportunity Employment/Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or any other characteristics protected by law.       #LI-Remote

JOB TITLE: Senior Java Engineer JOB LOCATION: Burlington, Massachusetts 01803; REMOTE EMPLOYMENT IS AVAILABLE. TELECOMMUTING FROM ANY LOCATION IN THE UNITED STATES IS POSSIBLE FOR THIS POSITION. REQUIRED TRAVEL: None. REPORTS TO: Director of Engineering REQUIRED DUTIES: - Work as part of agile team to implement new features according to the requirements while adhering to the best coding development standards; - Conduct detailed designs and lead design whiteboarding and creation of solution architecture; - Lead in work-breakdown of tasks; - Lead peer reviews of design and code; - Coordinate release management and bug triaging; - Lead technical discussions with HealthEdge Customers to find the best possible solutions; - Conduct bug fixing, implement configuration migration process and other UAT readiness technical tasks; - Perform data loads for UAT readiness and during UAT as requested by the UAT plan; - Support resolution of UAT identified issues and their triage; - Contribute to authoring the Implementation Operational Information and (for Support team) and companion spreadsheet for feeds; - Performs configuration migration process and another PROD readiness technical tasks - Performs data loads for PROD readiness; and - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII. EXPERIENCE AND EDUCATION REQUIREMENTS: Bachelor of Science in Computer Engineering, Information Technology, or a closely related field (foreign equivalent is acceptable) plus 6 years of progressive employment experience in software development. Employment experience must include: - A minimum of 6 years of demonstrated employment experience handling requirement gathering and analysis, documenting technical requirements, and designing, developing, and testing software applications. - A minimum of 6 years of demonstrated employment experience in software development using Java/J2EE technologies. - A minimum of 6 years of demonstrated employment experience with XML and Web Services. - A minimum of 6 years of demonstrated employment experience working with integration middleware or enterprise system bus (ESB) technologies such as iWay, Spring or Apache Camel. - A minimum of 6 years of demonstrated employment experience developing on the Weblogic Application Server. - A minimum of 2 years of demonstrated employment experience with source code management using GitHub and build automation/CI (Jenkins). - A minimum of 2 years of demonstrated employment experience with real time messaging systems in JMS using Kafka. - A minimum of 2 years of demonstrated employment experience with Linux.   HealthEdge® provides modern, disruptive technology that delivers for the first time, a suite of products that enables healthcare payors to leverage new business models, improve outcomes, drastically reduce administrative costs and connect everyone in the healthcare delivery cycle. Our next-generation enterprise product suite, HealthRules®, is built on modern, patented technology and is delivered to customers via the HealthEdge Cloud or on-site deployment. An award-winning company, HealthEdge empowers payors to capitalize on the innovations, challenges and opportunities that await in the new healthcare economy. For more information, visit http://www.healthedge.com. HealthEdge is an Equal Opportunity Employment/Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or any other characteristics protected by law.     #LI-Remote

JOB TITLE: Software Engineer II JOB LOCATION: FULL REMOTE EMPLOYMENT AVAILABLE. TELECOMMUTING FROM ANYWHERE IN U.S. IS OPTION FOR THIS POSITION. BUSINESS NEED TO REPORT TO RESTON, VA OFFICE POTENTIAL. REQUIRED TRAVEL: None. REPORTS TO: Technical Lead JOB DUTIES: - Support clients that use our GuidingCare® platform. - Participate in all phases of software development life cycle including quality assurance and testing. - Confer with users to gather information, analyze technical assistance requests, and use deep technology skills and experience to troubleshoot and resolve technical issues, including Tier II/III support and problem resolution. - Prioritize and communicate product defects and enhancements to development teams. - Ensure the highest level of support and responsiveness is applied to company’s nationwide customer base. - Implement continuous improvement of support tools, infrastructure, and processes, with an emphasis on proactive planning, promoting a customer-focused support culture and improving the accountability of delivering effective technology support services. - Build and maintain close relationships with customers while consistently monitoring feedback and levels of customer satisfaction. - Collaborate with engineering and product management to continuously improve the quality of products. - Think creatively and contribute holistically to the system implementation and development lifecycle. - Participate as active member of the change and problem management teams responsible for increased call avoidance, improved product use, and decreased end-user downtime. - Communicate effectively and interact with both functional and technical personnel in solving complex business and technical problems. - Conduct Testing and Root Cause Analysis on reports and statistical data from Customer Support Services which is used to identify and develop strategies for addressing chronic technology support issues. EXPERIENCE AND EDUCATION REQUIREMENTS: Bachelor of Science in Computer Science, Information Technology, or a closely related field (foreign equivalent is acceptable) plus 5 years of progressive employment experience in information technology or a Master of Science in Computer Science, Information Technology, or a closely related field (foreign equivalent is acceptable) plus 2 years of progressive employment experience in information technology.   Employment experience must include: - Demonstrated employment experience gathering requirements to understand business needs. - Demonstrated employment experience working with healthcare data. - Demonstrated employment experience working with an SQLBI stack. - Demonstrated employment experience working with design, development, testing, documentation, and production support.   HealthEdge® provides modern, disruptive technology that delivers for the first time, a suite of products that enables healthcare payors to leverage new business models, improve outcomes, drastically reduce administrative costs and connect everyone in the healthcare delivery cycle. Our next-generation enterprise product suite, HealthRules®, is built on modern, patented technology and is delivered to customers via the HealthEdge Cloud or on-site deployment. An award-winning company, HealthEdge empowers payors to capitalize on the innovations, challenges and opportunities that await in the new healthcare economy. For more information, visit http://www.healthedge.com. HealthEdge is an Equal Opportunity Employment/Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or any other characteristics protected by law.     #LI-Remote

  Wellframe helps healthcare organizations support every aspect of health beyond the four walls of care delivery. We provide care transformation services, a patented engagement platform, clinical programs that support the clinical and social determinants of health, and rigorous measurement. Wellframe translates evidence-based, peer-reviewed guidelines and literature into an interactive daily checklist delivered to members through the Wellframe mobile app. As members engage with the Wellframe app, their data is shared in real time with their care team through the care team dashboard, which utilizes advanced algorithms to generate early intervention alerts. With secure two-way messaging, Wellframe facilitates long-term, trusted relationships between patients and care teams.   The Data & Analytics team within Wellframe then is responsible for enabling the organization to execute its mission on the basis of facts and a reliable trustworthy set of data. It is comprised of a Data Engineering team, responsible for our data pipelines and the ETL of data we receive from our customers and data we send them, an Analytics Engineering team, responsible for a curated data warehouse with trustworthy, reliable data as well as our Looker dashboards, reports and other data products we deliver to our customers, and the Data Science team, responsible for the insights generated from the operational metrics we track and the value story we can share with our customers.   Role Overview The Data Science team at Wellframe brings cutting-edge technologies to solve problems at the intersection of healthcare and technology. We work with large, multi-source datasets that include medical claims, mobile app, messaging and care management data. Our mission is to gain 360-degree insights into members’ lives both within and outside of the healthcare system, and to use these insights to build a better digital healthcare product that is tailored for specific member populations. Finally, we play a critical role in measuring the value Wellframe generates for our customers as well as their members.    We are seeking a Senior Manager, Data Science to lead a team of Data Scientists, manage the steady stream of business insights-generating analysis projects as well as guide the development of cutting edge machine learning models (e.g. NLP driven message routing, member targeting for care programs) to be implemented in our product and offerings. While a large portion of the day-to-day activities will be focussed on managerial, project management and stakeholder management responsibilities, the Senior Manager, Data Science is still expected to contribute to individual projects, conduct code reviews and stay abreast with the technical developments in the field.    Areas of Responsibility:  - Data Science project and delivery management (50%) - Oversee technical execution of multiple projects with occasional direct contributions to model development and analysis - Develop story around analysis results (for insights projects) - Create customer-ready slides to tell the story (for insights projects) - Assure on-time delivery - Conduct quality assurance and code reviews - Stakeholder and analysis request management (20%) - Work with various internal stakeholders to understand analysis goals and business requirements  - Translate requirements into analysis plan - Assign resources to projects and communicate delivery timeline  - Advancement of our Data Science tool kit and tech stack (20%) - Staying on top of latest model and library development - Development of an MLOps strategy - Guiding and/or building code foundation for implementation of the MLOps strategy - People management and coordination with other D&A teams (10%) - Regular development meetings with team members - Team meetings - Management meetings    Education, Experience, & Skills Required [hard skills]: - Bachelor’s degree in Business, Finance, Healthcare Administration, Data Science, Analytics, Statistics, Computer Science or a related field required; Master's degree preferred. - At least 3 years experience mentoring and leading Data Scientists. - At least 5 years experience scoping and running Data Science projects  - Project management experience in a consulting firm preferred - Working experience with MLOps - Hands-on experience with data science project management development life cycle - Deep expertise in Python programming - Deep knowledge of SQL and relational databases - Experience with visualization tools such as Looker, Tableau, Power BI, etc. - Experience working with product and/or agile teams - Working experience with healthcare data (e.g. medical & pharmacy claims, billing & diagnosis codes) preferred   Behaviors & Traits Required [soft skills]: - Ability to manage multiple high priority projects simultaneously and prioritize to meet key objectives - Experience working with a cross-functional team for problem resolution and model building - Experience working with product and/or agile teams - Strong analytical thinking - Strong attention to detail - Curious and creative - Excellent communication skills with a proven track record of communicating with internal and external stakeholders - Accepts feedback graciously, positive attitude and naturally curious - Stays up-to-date on industry best practices and new technologies - Passionate about our mission   This posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee and any percentages listed are approximate. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.   Wellframe, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by local, state, or federal laws, rules, or regulations. 

Overview:   The Technical Project Manager will oversee various stages of product development interfacing with development and operational teams to ensure a smooth transition from design to operations.   What you will do: - Translate customer requirements into technical architecture, identify subsystems and components as well as updates to product roadmaps - Collaborate with product, engineering and database teams to develop a technical approach consistent with the company’s strategic vision - Identify, communicate, and assist with resolving any technical impediments and dependencies (internal and external) with getting products delivered on time and with in budget - Serve as technical leadership of projects with skills in coordination, troubleshooting, identification of issues, risks, and schedules - Evaluate and prioritize data and information system requirements in coordination with the business process owners - Maintain a change control process to support operational activities. - Collaborate with engineering and product management to continuously improve the quality of products - Use deep technology experience to use while working with product development teams during troubleshooting of technical issues. - Manage a change and problem management process to reduce operational issue that can negatively affect the customer.  - Document and communicate the processes, policies and procedures for providing technology support. - Perform Trending and Root Cause Analysis on reports and statistical data to identify and develop strategies for addressing chronic technology support issues. - Manage Operational spend for the product line. What you bring: - 3 – 5 years of experience in technical project management, preferably in the Health Industry - 3 – 5 years of experience working in Azure Cloud Environment - 2 years of experience related to Production Change Management - You have a detailed understanding and knowledge of change management principles, methodologies and tools for code, database, infrastructure, and configuration changes. - Advanced knowledge of the full life-cycle of product development. - Ability to collaborate with Azure Engineer, DEVOPS and Development teams. - Ability generate and evaluate product performance metrics, as well as diagnose and resolve issues. - Ability to keep up with advancements in the technology fields. - You must be proactive, self-directed, and skilled at facilitating meetings by utilizing effective presentation skills. - Exceptional communication and interpersonal skills. HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Geographic Responsibility:While this role is based out of our office located in Burlington, MA, you may live anywhere in the U.S. Type of Employment: Full-time, permanent FLSA Classification (USA Only): Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI-Remote

At Wellframe, we reimagine healthcare relationships through a new approach that uses high-tech to deliver the high-touch support people need, when and where they need it. We call it Digital Health Management. Our comprehensive suite of Digital Health Management solutions for care management, advocacy, and navigation help organizations forge more meaningful connections with members, across their healthcare journey.     Wellframe was founded to counter a pressing industry problem: the healthcare system has struggled to find ways to support people in between care settings, at scale. We believe health plans are in the best position to advocate for their members as they navigate their health and care, but know that technology alone can’t help us achieve this ambition. That’s why our team of physicians, clinicians, public health experts, data scientists, engineers, and healthcare industry experts ensure our patented technology works in service of the person-to-person connections that make healthcare work best. We are in search of a creative and experienced leader who will be responsible for mentoring and scaling our Platform team. The engineering manager will lean in on architecture and engineering best practices to deliver the best solutions with exemplary quality. The Platform team is responsible for delivering core services that support the Wellframe product roadmap. Along with core services, we also work on interesting engineering solutions and tooling that help takes the Wellframe product to the next level with security, scalability, and performance metrics.   Areas of Responsibility:  Supervising the delivery of product roadmap - Drive the delivery of product and engineering roadmap. - Own the engineering delivery of platform projects end to end by providing day-to-day technical direction and oversight of projects. - Collaborate with product managers, TPM, and engineering leadership on the planning and sequencing of work.  - Lead technical design and architecture for the projects. - Act as a scrum master for one or more of the platform teams. - Remove any impediments that block engineers from delivering features on time.   - Proactively identify any process or technology improvements that can enhance the productivity of the team. - Identify areas of strategic technical debt and help balance business priorities against proactively paying off technical debt.  - Use data and metrics to continuously improve engineering processes, tooling, and standards. Contributing to our product roadmap  - Lead roadmap and prioritization discussions. - Help design and deliver features and bug fixes. - Be hands-on technically with building microservices. - Strive to implement architectural and technical design best practices in code base. Guiding the career growth of our engineers - Work closely with engineers to tailor a career growth plan.  - Provider mentorship and feedback to engineers to help them achieve their growth plan. - Retain and reward high-performing engineers Leading recruiting efforts - Helping to hire engineers that embody Wellframe’s core values.  Skills and Experience: - A B.S. or M.S. degree in Computer Science, Computer Engineering, or a closely related field of study. - Strong computer science fundamentals to understand and help the team’s work. - 2+ years of experience as an engineering manager mentoring and leading engineers. - At least 5 years of relevant technical expertise working as an individual contributor - Proficiency in Java, Spring Boot, Postgres, Ruby on Rails. - Experience in developing microservices in a cloud-native environment. - Experience in engineering best practices like automated tests, continuous integration, and continuous deployment. - A strong DevOps culture mindset. - Desire to automate manual processes. - Experience in coaching and growing engineering teams. - Expertise in leading Agile/Scrum ceremonies. - Proven track record in leading projects from inception to delivery.  - Passionate about leveraging their technical skills to help improve patient care.  Behaviors & Traits - Ability to work in a fast-paced environment. - Excellent communication skills with a proven track record of communicating with internal and external stakeholders.  - Be a good collaborator across various cross-functional teams. - Curiosity and eagerness to learn and improve continuously. - Accepts feedback graciously. - Strives not to commit the same mistake twice. - Stays up-to-date on industry best practices and new technologies.  - Be an advocate for the engineers and enable them to do their best work. Bonus Skills: - Previous experience in a startup environment is a bonus. - Familiarity with Kubernetes and cloud vendor solutions like GCP, AWS, or Azure. - Experience in the healthcare tech industry is a big plus. - Previous experience in a remote or a hybrid environment. Wellframe, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by local, state, or federal laws, rules, or regulations.    This posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee and any percentages listed are approximate. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Wellframe helps healthcare organizations support every aspect of health beyond the four walls of care delivery. We provide care transformation services, a patented engagement platform, clinical programs that support the clinical and social determinants of health, and rigorous measurement. Wellframe translates evidence-based, peer-reviewed guidelines and literature into an interactive daily checklist delivered to patients through the Wellframe mobile app. As patients engage with the Wellframe app, their data is shared in real time with their care team through the care team dashboard, which utilizes advanced algorithms to generate early intervention alerts. With secure two-way messaging, Wellframe facilitates long-term, trusted relationships between patients and care teams.     Role Overview In this role, you will be working in the Data Engineering team that builds ETL pipelines for retrieving and integrating customer data with our internal systems, moving data between our internal systems, and delivering data from our applications to our customers. You will work closely with our Customer Success Organization to get deliverables implemented on time that match customer specifications, as well as work with other teams in Data & Analytics, Product and Engineering to design and build their data pipelines.     Areas of Responsibility:  - Implement ETL pipelines for processing customer and member data - Work in a cross functional environment collaboratively with customer success organization to translate requirements into technical design - Help monitor and maintain operational functionality of data pipelines and other jobs that fall under the ETL domain - Debug and fix production issues Education, Experience, & Skills Required: - Bachelor’s degree in Computer Science, Computer Engineering, or a closely related field of study; Master's degree preferred. - 2+ years development experience building ETL pipelines - Proficient in Python and SQL; additional scripting languages like java a plus - Experienced with cloud technologies such as GCP - Excellent communicator, comfortable explaining technical problems and plans in person and in writing - Passionate about leveraging their technical skills to help improve patient care - Works effectively in fast-paced, agile startup environment, and finds fulfillment delivering innovative solutions   Bonus Skills: - Experience with Apache Airflow - Familiarity with other ETL technologies or tools - Familiarity with Docker / Kubernetes - Experience in a startup environment - Experience in healthcare tech industry - Experience in a remote or a hybrid environment   This posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee and any percentages listed are approximate. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.   Wellframe, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by local, state, or federal laws, rules, or regulations.   

Role Overview Senior Quality Assurance Engineer I is responsible for the upkeep of the QA infrastructure, tools and test suites that guarantee the quality of our digital care management platform. They accomplish this by working closely with other engineers, product managers, and designers. Senior Quality Assurance Engineer I sits within the Engineering department. Success in this role is demonstrated by translating business requirements that impact patient care into test plans and suites that help speed up development and guarantee the quality of releases before deployment to production.    Key Responsibilities: - Manage / Lead QA aspects of any given release - Develop test plans, test strategies for releases and test, track and provide QA sign-off for releases  - Develops software testing solutions: by studying, analyzing and recommending changes to the existing processes, protocols, and infrastructure: by collaborating with QA peers, product, engineering and project management leads - Determines testing feasibility by evaluating problem definitions, and determines candidates for regression test and automation tests - Maintain automation tests, continuously analyze automation failures and ensure tests are updated and/or relevant defects are entered and tracked - Maintain manual regression tests are updated as changes are made to applications. Keep track of suites of tests - Track and publish QA metrics to continuously improve the quality of our customer deliverables - Extend existing automation code base with new tests - Have a good handle on SQL (database skills) in order to create test data, maintain test data and validate test results - Be a leader in documenting the QA standard and solutions. Be a champion and gatekeeper for good coding standards - Updates job knowledge by: participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations - Be a guide and mentor to Junior engineers    Division of Responsibility:  - Translate user stories into test plans and test suits (70%)  - Work closely with product managers and scrum masters to understand the business problems - Collaborate with engineers to ensure test plans cover the developed features. - Write automated tests to cover business requirements - Work with senior test engineers to validate the QA approach - Debug production issues (20%)  - Work with our customer support team to debug issues affecting our users - Test Automation and Maintenance (10%)   Education, Experience, & Skills Required [hard skills]: - A B.S. and 7+ years of experience or M.S. degree in Computer Science +4 years, Computer Engineering, or a closely related field of study - Experience with object-oriented programming languages or scripting languages (i.e. Java, Python) - Experience with SQL, Selenium, and Jira - Is up-to-date on both web and mobile automated QA tools, and can leverage these to implement a flexible test automation framework  - Excellent communicator, comfortable explaining technical problems and plans in person and in writing - Detail-oriented with excellent self-motivation, planning, documentation and communication skills - Has a strong understanding of QA best practices and has the ability to advocate and teach best practices  - Works effectively in fast-paced, agile startup environment, and finds fulfillment delivering innovative solutions   Behaviors & Traits Required[soft skills]: - Effective communication skills. - Accepts feedback graciously. - Strives not to commit the same mistake twice. 

At Wellframe, we reimagine healthcare relationships through a new approach that uses high-tech to deliver the high-touch support people need, when and where they need it. We call it Digital Health Management. Our comprehensive suite of Digital Health Management solutions for care management, advocacy, and navigation help organizations forge more meaningful connections with members, across their healthcare journey.    Wellframe was founded to counter a pressing industry problem: the healthcare system has struggled to find ways to support people in between care settings, at scale. We believe health plans are in the best position to advocate for their members as they navigate their health and care, but know that technology alone can’t help us achieve this ambition. That’s why our team of physicians, clinicians, public health experts, data scientists, and healthcare industry experts ensure our patented technology works in service of the person-to-person connections that make healthcare work best.   Role Overview   As the Director of Engineering for our Quality, Performance, and Tools Organization, you will play a key role in improving the quality of experience we deliver to patients, care providers, and internal staff and in accelerating the growth of our business and achievement of our mission. You will oversee and lead teams responsible for QA and performance engineering. Additionally, you will drive improvements to our automation framework and automated testing solutions to enhance our product's quality. Collaborating closely with cross-functional teams, you will ensure that our products and services meet the highest standards. You will also take ownership of the staging, QA, and UAT environments.   Areas of Responsibility:    - Lead a team of manual and automation QA engineers responsible for developing and implementing quality systems and processes. - Lead a team of performance and tools engineers responsible for performance testing and data generation. - Develop and implement quality engineering strategies and initiatives that align with our business goals and objectives. - Collaborate with cross-functional teams to ensure that our products and services meet the highest quality standards. - Drive continuous improvement initiatives to enhance the quality of our products and services by creating KPIs and metrics for the measurement of quality. - Provide mentorship and growth opportunities for team members and managers in their org to evolve in their roles. - Lead recruiting efforts and hire passionate team members who embody Wellframe’s core values. - Keep up-to-date with industry trends and best practices in quality engineering and ensure that our practices are aligned with these.   Education, Experience, & Skills Required: - Bachelor’s or Master’s degree in Engineering or a related field. - At least 10 years of experience in quality engineering or related field. - Proven track record of successfully building and leading quality engineering teams. - Strong knowledge of quality engineering principles, tools, and techniques. - Experience in developing and implementing automation testing. - Excellent communication and interpersonal skills. - Strong project management skills. - Ability to work effectively in a cross-functional team environment. - Strong leadership and management skills. - Passionate about leveraging their technical skills to help improve patient care.     This posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee and any percentages listed are approximate. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.   Wellframe, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by local, state, or federal laws, rules, or regulations. 

Who are we   At Wellframe, we reimagine healthcare relationships through a new approach that uses high-tech to deliver the high-touch support people need, when and where they need it. We call it Digital Health Management. Our comprehensive suite of Digital Health Management solutions for care management, advocacy, and navigation help organizations forge more meaningful connections with members, across their healthcare journey.   Role Overview   In this role you will be working in the Platform team that builds core services and APIs on which the Wellframe product is built. We use cutting edge technologies and follow best practices for software engineering and development. Along with core services, we also work on interesting engineering solutions and tooling that help take the Wellframe product to the next level with security, scalability and performance metrics.   Areas of Responsibility:    - Design and implement microservices for Wellframe’s engineering and product roadmap - Bring your devops mindset to develop secure and scalable services - Lead projects and mentor junior engineers in the team - Collaborate with product to scope work for the platform team - Code review and hold the code base to the highest standards - Participate in on-call rotations to make sure our systems have the highest uptime and reliability. - Automate manual tasks and processes and develop tools for engineering teams   Required Skills:   - A B.S. or M.S. degree in Computer Science, Computer Engineering, or a closely related field of study. - At least 3-5 years development experience building cloud native applications in AWS, Azure or GCP - Strong experience in Java - Proficiency with backend frameworks such as Spring Boot or Ruby on Rails - Demonstrates deep understanding of different APIs like Restful, gRPC, GraphQL - Good experience in Apache or Confluent Kafka - Knowledge of frontend frameworks like React and Typescript - Previous experience with CI/CD frameworks like Gitlab, Github - Deep knowledge of best practices in software engineering - Great leadership skills - Effective communication skills. - Stays up-to-date on industry best practices and new technologies. - Passionate about leveraging their technical skills to help improve patient care.   Bonus Skills:   - Previous experience in a startup environment is a bonus - Familiarity with Kubernetes  - Experience in healthcare tech industry is a big plus - Previous experience in a remote or a hybrid environment

Overview:   HealthEdge offers a paid internship program that lasts for 12 weeks each summer.  The program allows students to learn about working in a software company and the different departments that collaborate to make our customers successful. Interns selected will work within their specific job function but also have seminars weekly that offer exposure to all departments at HealthEdge: Engineering, Marketing, Finance, IT Operation, Product Management, and Customer Support. In addition, interns will participate in workshops focused on resume writing, professional networking, interview preparation, and many more. There will also be some exciting social outings and volunteer opportunities throughout the summer.  Our goal is to have our interns leave with practical and applicable experience to build out their professional portfolio, meet some great connections and have some fun along the way!   What you will do: - Work on small to mid-sized and cross-functional IT and business intelligence solutions - Research and protype advanced complex visual components - Develop and publish reports, and dashboard visualizations using Power BI desktop - Gather requirements and engage with internal groups/stakeholders to determine optimum BI solutions - Create data source connections, automated data imports, and data transformation for business intelligence reports and dashboards. - Define criteria for metrics and understand where data is being sourced What you bring: - Currently enrolled in an accredited college or university, pursuing a bachelor’s degree in Computer Science, Information Management, Data Analysis, Business Analytics, Business Intelligence or related discipline - Intermediate to advanced SQL skills - Deep interest and aptitude in data, metrics, analysis and trends and applied knowledge of measurement, statistics and program evaluation - Capable of translating analysis results into business recommendations - Creative problem solver with ability to understand larger picture but who will focus on details - Passion for design and great user experiences - Willingness to collaborate and actively engage in independent learning and open discussion - Disciplined enough to work remotely with minimal supervision - Strong verbal and written communication skills - Go-getter attitude - Attention to detail and organized Bonus points: - Some project management experience - Understanding of data visualization tools (e.g. Power BI, Tableau) - Experience coding or using REST APIs - Knowledge of Slack, Teams, Confluence or Jira   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Geographic Responsibility:While this role is based out of our office located in Burlington, MA, you may live anywhere in the U.S. Type of Employment: Internship FLSA Classification (USA Only): Non-Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI-Remote

Position Summary: We are looking for a Lead Java Software Engineer who is passionate about analyzing, designing and developing cutting age software to solve a significant problem in Provider Data Management space. As a Lead Java Engineer, you will be working on our new product from top to bottom while creating new capabilities in various modules and will be a core problem solver. In this role, you will be a key member in designing, implementing large-scale, distributed, highly available, data-driven enterprise frontend and backend software applications. The ideal candidate will be excited about working on new product development, is comfortable pushing the envelope and challenging the status quo, sets high standards for him/herself and the team, and works well with ambiguity. What you will do: - Work with a global cross-functional engineering team on developing new services , tools to enable core Product capabilities. - Design, develop and test cloud native, large scale, scalable, distributed, highly available, data-driven enterprise software applications - Take full ownership of software development lifecycle including planning, design, architecture, development, test & deployment of services - Evaluate new technology solutions, innovation, evolution, and trade-offs - Participates in R&D, Proof of Concepts, Prototyping, Code review etc. - Influences the development practices so that they are in compliance with best practices, policies and procedures - Ensure software products meet all non-functional requirements including operational and security needs - Excellent verbal and written communication skills, problem solving skills - Ability to document and explain technical details clearly and concisely. What you bring: - A hands-on, 7+ years of experience in design, architecture, developing and testing software systems or services. - Experience in working with Java and its related technologies such as Hibernate, Spring, Spring Boot, PostgreSQL, JPA, webservices, Tomcat Application Server . - Experience with REST API services development on Open API/Swagger specification - Experience in building scalable, event-driven architecture, caching, observable and highly performant technology services - Experience in developing secured applications (such as integrations with SSO, Oauth2, SAML, Spring security, etc.) - Experience in working with messaging systems such as Confluent Kafka/ Azure Event Hub - Experience in working with build and unit tests frameworks such as Maven, JUnit, Integration tests, Spring Mock - Experience in working with containers, orchestration technologies, Git and Continuous Integration (CI)/Continuous Delivery (CD) pipelines. - Knowledge of TCP/IP Networks, HTTP Protocol, Application Load Balancing, Reverse/Forward Proxy, SSL Encryption and Certificate management - Experience in working with Agile/Scrum based development process  Bonus points: - Nice to experience with Web front-end development using React, Redux, Typescript, Kendo-UI, HTML5, CSS3 - Nice to experience with cloud platforms or platform as a service such as Docker, Kubernetes and Azure Cloud - Nice to experience in developing Workflow Engine Services using tools such as Kogito, JBPM - Nice to have healthcare domain experience, preferably with expertise in provider data and familiarity with HL7 or FHIR data models    

Overview:   HealthEdge offers a paid internship program that lasts for 12 weeks each summer.  The program allows students to learn about working in a software company and the different departments that collaborate to make our customers successful. Interns selected will work within their specific job function but also have seminars weekly that offer exposure to all departments at HealthEdge: Engineering, Marketing, Finance, IT Operation, Product Management, and Customer Support. In addition, interns will participate in workshops focused on resume writing, professional networking, interview preparation, and many more. There will also be some exciting social outings and volunteer opportunities throughout the summer. Our goal is to have our interns leave with practical and applicable experience to build out their professional portfolio, meet some great connections and have some fun along the way!   What you will do: - Participate in the Integration of other HealthEdge Products - Features bridging GuidingCare and Wellframe - Real-time data transmission between GuidingCare and Payor - Application performance enhancements - Code will be written to improve performance and maintainability What you bring: - Full Stack Developer - Passionate to learn - Interest in problem solving - Go-getter attitude - Excellent written and verbal communication - Collaborative Bonus points: - C#/.NET - SQL, - JavaScript - REST API Experience   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Geographic Responsibility:While this role is based out of our office located in Burlington, MA, you may live anywhere in the U.S. Type of Employment: Internship FLSA Classification (USA Only): Non-Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI-Remote

Position Summary As a Director of Product Management within the Payer team, you will manage a team of product managers with ownership for software that supports all core administrative processes of a health plan, including enrollment, claims and configuration, billing and financials, and provider management.  You will define and prioritize the roadmap and deliver features that add significant value to our customers.  You will manage and mentor team members on best practices for end-to-end product management, ensuring high quality products that meet functional and non-functional requirements.  You will look across value streams to ensure coordinated delivery of key features and initiatives.  You will drive commercialization efforts to ensure overall organizational readiness for launches of new products and significant features.  Your impact: - Develop and maintain the product roadmap for the Payer application, encompassing all functional value streams, and incorporating feedback from multiple stakeholders - For broader initiatives within the organization, prioritize and coordinate delivery of multiple product features across multiple value streams - Ensure team adherence to best practices in end-to-end product management, starting with identification of opportunities all the way through product rollout and support - Seek and lead opportunities for Continuous Process Improvement within the product management team - Build organizational capacity through structured training and mentoring of others on product and market knowledge - Lead product management team to deliver on-time, on-budget, and consistent with roadmap and strategy - Contribute to business case development for new products and capabilities - Work with related partners and vendors - Present products/services and associated roadmaps at conferences and events - Oversee go-to-market and organization enablement activities to create and deliver a great customer experience. - Oversee periodic customer onsite visits and ensure that the voice of the market (VOM) and voice of the customer (VOC) are reflected within our plans - Track and provide guidance on competition and market trends related to products and product lines - Support Sales and Business Development activities What you bring: - 7+ years of experience as a product manager in a SaaS-based, Agile/Scrum technology company including all related processes (e.g. story mapping, requirements writing, prioritized backlogs, product ownership within a scrum team) with increasing levels of responsibility - 7+ years of experience working with health plan technologies - 5+ years of experience in leading a team, ideally within the product management domain - Ability to provide hands-on coaching and mentoring for direct reports - Proven business acumen and in-depth business domain knowledge in the healthcare industry in general and in the Payer/insurance market segment in particular - Proven track record working with enterprise customers and managing complex customer relationships - Clear thinking and the ability to translate ideas, concepts, context, and business or technical rationale into written and/or presentation format for a variety of internal (management) or external (customers) audiences - Ability to lead teams and customers through ambiguity - Ability to work with partners and vendors to deliver integrated solutions - High degree of self-awareness and internal motivation - Strong written communication skills, including customer communications - Effective presentation skills for large audiences, both internal and external - Strong interpersonal skills … people like working with you - The ability to work across teams and the organization - High Say:Do ratio … you walk your talk - Bachelor’s degree in engineering, science, or healthcare Nice to Have - Experience with government plans/program such as Medicare, Medicaid, Duals - Master’s degree in Business or Healthcare field

Healthedge is looking for a Senior Java Developer who is passionate about solving real world business problems to join our team. As a Senior member of the team, you will be working on developing solutions that help our customers integrate with our product suite.  You will be working as a problem solver with plenty of unique assignments within the department. You will be a key member involved with design discussions, coding on the backend and working heavily with the database and J2EE/integration technologies. You will be an experienced Java developer with background in Service Oriented Architecture (SOA) and enterprise application integration (EAI) concepts and development.  You will be responsible for the design, implementation and development within Java, on the WebLogic Application Server platform. You will be involved in all phases of software development including: requirements definition, design, architecture, development, testing, and integration to bring cutting edge technologies to market. HealthEdge provides the only modern, enterprise-class software platform for healthcare payors. Using the patented HealthRules software suite, health plans, health insurance companies, and other payors can finally respond to new business opportunities and market changes in hours, not months or years, while drastically reducing both IT and operational costs. Leveraging an investment of over $125 million, HealthRules is the most modern, scalable, and cost-effective technology in the industry. HealthEdge is the only choice for payors to survive and thrive in the emerging healthcare economy.  Your impact: - Work as part of agile team to implement new features according to the requirements while adhering to the best coding development standards - Conduct detailed designs and lead design whiteboarding and creation of solution architecture. - Lead in work-breakdown of tasks - Lead peer reviews of design and code - Coordinate release management and bug triaging. - Lead Technical discussions with HealthEdge Customers to find the best possible solutions. - Conduct bug fixing, Implement configuration migration process and other UAT readiness technical task - Perform data loads for UAT readiness and during UAT as requested by the UAT plan - Supports resolution of UAT identified issues and their triage. - Contributes authoring the Implementation Operational Information and (for Support team) and companion spreadsheet for feeds - Performs configuration migration process and another PROD readiness technical task - Performs data loads for PROD readiness. - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII. What you bring: - BS/BA in CS or related field. - Excellent analysis, consulting and communication skills. - Previous experience with in customer-facing roles on professional services engagements. - Minimum of 6 years of development experience in Java/J2EE technologies. - Hands-on experience with XML, Web Services (SOAP, WSDL, etc.), JMS, and SQL. - Experience in complex data analysis, data migrations, and system integration of software products into complex IT environments - Experience in writing/understand quality database queries or Stored Procedures that are reliable, scalable and reusable - Development experience on the Linux operating system and Weblogic Application Server. - Experience working with integration middleware or enterprise system bus (ESB) technologies such as iWay, Spring or Apache Camel and OSGI containers like Apache Karaf. - Experience with Design Patterns and Enterprise Integration Patterns, including file transfers, messaging, routing, transforming, enriching, etc. - Experience with source control software (Bitbucket), unit testing (JUnit), and build automation/CI (Jenkins). - Experience in the health insurance industry (Payors) preferred. - Experience with agile development methodology such as SCRUM or Kanban. - Travel for this position is typically less than 10 %     HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. Type of Employment: Full-time, permanent Travel%: FLSA Classification (USA Only): Exempt Budget/Revenue Responsibility: Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI Remote

  Senior UX Designer   Position Summary:   As a Senior User Experience Designer, you will guide the design, build-out and optimization efforts of moving our main stake Claims Administration software, HealthRules Payor, to a new web-based UI. You will be working directly with customers, product management, agile engineering teams, and other stakeholders. A successful candidate will be able to discover, understand, and empathize with user needs, translate complex interactions into elegant solutions, and be able to communicate those solutions verbally, as well as through sketches, user flows, wireframes, and functional prototypes.   What you bring:  - BA/BS degree in Design (e.g. interaction design, graphics, visual communications, product), HCI, or a related field is preferred - 5+ years of experience designing web B2B products - 3+ years in a lead capacity working across various cross-functional, agile software development teams - 3+ years in the Healthcare Insurance industry is highly preferred - Proven expertise with common UX software and tools (Sketch, InVision, Figma and Adobe Creative Cloud) with a deep understanding of typography, color, layout, and responsive design principles - Ability to define and effectively articulate design ideas and solutions (verbally and in writing) and discuss business problems with internal and external stakeholders positively influencing outcomes - Ability to manage change and effectively communicate to teams and to delegate and allocate responsibilities efficiently to manage projects end to end; demonstrated understanding and application of usability and accessibility best practices  - Strong focus on usability and interactive design - Portfolio highlighting experience and prior work   What you will do:  - Conduct quantitative and qualitative user research and synthesize research findings into design priorities  - Lead design thinking sessions for the initial concepts and bring ideas to life  - Understand and incorporate complex technical and business requirements into design - Create and maintain digital assets, such as interface design files, wireframes, user flows, and interactive prototypes. Contribute to creating, organizing, and adapting our existing Design System  - Apply human centered design and rapidly test and iterate solutions - Work with multi-disciplinary teams and consistently promote active collaboration, co-creation and continual alignment while building close relationships with customers and key collaborators  - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII - Champion the user throughout the build by continually promoting human-centered design methods, including research, validation, and the inclusion of user feedback  - Work with Product Owners for definition of done, negotiate scope and timelines to align delivery needs - Conduct design validation and/or user testing with end-users  - Engage in feedback loops to raise the bar on quality through collaboration. - Present designs to executive management and customers, and articulate UX based decisions.    

Overview:   HealthEdge offers a paid internship program that lasts for 12 weeks each summer.  The program allows students to learn about working in a software company and the different departments that collaborate to make our customers successful. Interns selected will work within their specific job function but also have seminars weekly that offer exposure to all departments at HealthEdge: Engineering, Marketing, Finance, IT Operation, Product Management, and Customer Support. In addition, interns will participate in workshops focused on resume writing, professional networking, interview preparation, and many more. There will also be some exciting social outings and volunteer opportunities throughout the summer.  Our goal is to have our interns leave with practical and applicable experience to build out their professional portfolio, meet some great connections and have some fun along the way! What you will do: - Automation - Documentation - Tier 1 triage for tickets What you bring: - Computer Grad - Python developer - Any database technology - Passionate to learn - Interest in problem solving - Go-getter attitude - Excellent written and verbal communication   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Geographic Responsibility:While this role is based out of our office located in Burlington, MA, you may live anywhere in the U.S. Type of Employment: Internship FLSA Classification (USA Only): Non-Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI-Remote

Overview:   HealthEdge is offering internships at our GuidingCare unit. This will be a paid internship program that lasts for 12 weeks each summer.  The program allows students to learn about working in a software company and the different departments that collaborate to make our customers successful. Interns selected will work within their specific job function but also have seminars weekly that offer exposure to all departments including, Engineering, Marketing, Finance, IT Operation, Product Management, and Customer Support. In addition, interns will participate in workshops focused on resume writing, professional networking, interview preparation, and many more. There will also be some exciting social outings and volunteer opportunities throughout the summer.  Our goal is to have our interns leave with practical and applicable experience to build out their professional portfolio, meet some great connections and have some fun along the way!   What you will do: - Monitor in-progress product changes for upcoming releases, create release documentation. - Format materials and conduct quality control by proofreading and fact-checking deliverables. - Write technical and end user topics that will assist readers in using or implementing GuidingCare and related applications. - Create content using Madcap Flare. - Test application features and update documentation to be more accurate. - Interview Subject Matter Experts to learn details about features you are documenting. - Organize and streamline content file structure. - Proof-read documents. - Provide feedback and look for ways to improve our documentation. - Contribute to other administrative or special projects as needed.   What you bring: - Degree (completed or in progress) in technical writing, communications, journalism, English, or comparable field. - Basic word processing application capabilities such as Microsoft Word and Excel. - Strong command of the English language; able to write clearly and edit content for spelling, grammar, and mechanics. - Detail-oriented and organized—adept at handling shifting priorities in a fast-paced environment. - Able to effectively communicate and collaborate with diverse stakeholder groups and individuals. - Proactive, naturally inquisitive, and motivated to learn. - Can balance the need for direction with self-motivated efforts. - Confident enough to voice issues comfortably. - Strong interpersonal skills; treats people with respect, keeps commitments, inspires the trust of others, and works ethically and with integrity. - Fosters a fun, enjoyable working environment while performing excellent, diligent work.   Bonus points - Basic knowledge of HTML and CSS. - Experience with Madcap Flare HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Geographic Responsibility:While this role is based out of our office located in Burlington, MA, you may live anywhere in the U.S. Type of Employment: Internship FLSA Classification (USA Only): Non-Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI-Remote

Job Summary: HealthEdge is seeking a skilled Technical Program Manager to lead a critical initiative for the migration of our software products from private cloud to public cloud infrastructure. The Technical Program Manager will be responsible for coordinating and managing the end-to-end migration process, ensuring successful delivery on time, within budget, and meeting quality standards. The successful candidate will have a proven track record of leading complex technical projects, managing stakeholder relationships, and driving process improvements.   Your Impact: - Develop and manage the overall program plan and timeline, including c key milestones and dependencies, and tracking progress against the plan. - Partner with cross-functional teams, including engineering, operations, product management, and security, to develop and execute on the migration strategy. - Identify and manage project risks and issues, and drive resolution of roadblocks to keep the program on track. - Ensure that project deliverables are of high quality and meet customer requirements. - Collaborate with the finance team to track program budget and resource utilization. - Communicate project status, risks, and issues to key stakeholders and executive leadership, including regular program updates and presentations. - Define and implement best practices and processes to improve program efficiency and effectiveness. - Ensure that appropriate governance and controls are in place to manage the program and maintain compliance with company policies and procedures. What you bring: - Bachelor's degree in Computer Science, Engineering, or related field; or equivalent experience. - 7+ years of experience managing technical programs in a software development environment, with a proven track record of delivering large-scale, complex programs on time and within budget. - Experience with cloud technologies, particularly in migrating workloads from private cloud to public cloud infrastructure. - Strong technical background with knowledge of software development methodologies, architecture, and infrastructure. - Experience managing cross-functional teams and stakeholders across the organization. - Strong project management skills, including the ability to prioritize work and manage multiple tasks in a fast-paced, dynamic environment. - PMP certification strongly recommended. - Excellent communication skills, both written and verbal, with the ability to communicate effectively with technical and non-technical stakeholders. - Ability to lead and influence teams without direct authority. - Experience working in an Agile development environment.       HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. Type of Employment: Full-time, permanent Travel%: FLSA Classification (USA Only): Exempt Budget/Revenue Responsibility: Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI-Remote

Overview:   The Database Administrator will Design, develop and maintain database architecture, support client operations through efficient processes, and code initiatives supporting internal and third-party software solutions, delivering excellent products in scope and on time, and meeting current and long-term business needs. Manage a team of motivated, driven, high-energy administrators, and engineers building trust and confidence with team members and business stakeholders. Lead, mentor and coach junior and mid-level database developers and engineers to build a strong team.   What you will do: - Collaborate with the senior leadership and work with the Business to identify cloud-based data technologies that can support business needs. - Support data environments that enable analytics solutions on a variety of big data platforms including assessing the usefulness of new technologies and advocating for their adoption - Manage Disaster Recovery for database technology and participate in Disaster Recovery exercises. - Trusted internal resource, not necessarily client facing, but able to communicate / participate effectively with customers when called upon. - Coaches junior team members; provides training and guidance easily; able to effectively delegate tasks. - Strong team player, excellent interpersonal skills - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII - Schedule, plan, and document installation and testing - Modify existing databases and database implementations or direct programmers and analysts to make changes to optimize performance. - Plan, coordinate and implement database security measures to safeguard information. What you bring: - 5+  years of Experience in database management, data strategy and governance, and database deployment and operations - 3 years of Experience in Azure Cloud Database technologies - Bachelor’s degree in Computer Science, MIS or related disciplines or equivalent work experience - 3+ years of experience managing a team of administrators and engineers that engages in both operations and engineering. - In-depth knowledge and proven experience working with: - Microsoft SQL Server 2008 R2 and 2012 - Microsoft SQL Replication - Azure PaaS Services - Knowledge of Administration, installation, configuration, support, maintenance, trouble shooting, disaster recovery and documentation of the MS SQL Server Management Systems - Responsible for the database storage management and associated log files - Ability to plan and manage monitoring, availability, and associated disaster recovery solutions for the database systems - Strong knowledge of data modeling and data relationship analysis for the large scale of business applications - Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions development tools and technologies.   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Geographic Responsibility:While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. Type of Employment:Full-time, permanent FLSA Classification (USA Only):Exempt Budget/Revenue Responsibility: Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI-Remote

Overview: HealthEdge is looking for a Azure DevOps Engineer. We are an agile and innovative 21st century software company focused on providing next-generation, business-transforming technology products to the healthcare payor market. We enable our customers to radically innovate, drastically reduce costs, and efficiently address the business imperatives of the evolving healthcare economy.   What you will do: - You will work hands on to build our next generation CI/CD platform - Manage, evolve, build CI/CD pipeline - Define Pipeline based on Self Service solutioning - Assist the engineering team on the cloud/OnPrem implementations and best practices. - Troubleshoot and resolve issues in development, test, validation and production environments. - Automate and optimize processes. - Ensure Monitoring & Self-Healing across Engineering tools. - Build and maintain tools availability for deployment, monitoring and operations. - Design and develop solutions to fix identified problems in DevOps environment (utilizing existing tools/processes - Building backlog and developing best practices, tools and process for Continues improvement to avoid human intervention - Make sure that the pipeline is running smoothly - Interact with other teams to get their feedback to introduce feedback loop - Work on Automation Backlog  - Deploy, administer, maintain, and monitoring of AWS/Azure cloud services. - Collaborate with development team to harden, streamline, document, and establish software release processes. - Monitor and track key health and performance metrics of systems and applications. - Continue to improve operational processes for better utilization of underlying cloud/OnPrem resources - Develop and Maintain Dev to Production configuration templates based on the platform using automation tools - Contribute to our Kubernetes cluster deployment system for deploying to on-premise and public cloud providers - Document existing and new OnPrem cloud deployments using playbooks and cloud architecture diagrams. - Automate deployment of new modules, upgrades, and fixes by mimicking production like environment. - Document and own knowledge transfer to Dev, QA, PS & Operations team. -  Monitor and track key health and performance metrics of systems and applications. - Promote a culture of continuous improvement. What you bring: - Bachelor’s degree BE/B Tech or Equivalent experience - 4 – 6+ years of DevOps implementation experience. - Experience in implementing CI/CD automation and code deployment across environments. - Good understanding on AWS/Azure administration including EC2, ECS, S3, RDS, VPC, IAM. - Strong in Linux skills (e.g. RedHat/CentOS). - Managing of Web Servers (Apache/Nginx/HA Proxy/Tomcat), Java applications. - Ability to evaluate system and application logs, error messages, stack traces to quickly identify and solve production problems. - Azure/AWS certification is a plus. - Strong communication skills to interact with Agile team members - Ability to communicate effectively with thoughtfulness and maturity - Expert and knowledgeable on IaaS, PaaS, SaaS models with modern terminology and relevance - Experience with Terraform, Python, NodeJS, Java - Working Experience on Azure / AWS / Docker / Kubernetes / Ansible / VMware - Experience in building and managing a CI/CD environment (Jenkins, Code Pipeline, Atlassian toolset) - Expertise with Azure or AWS Serverless (API Gateway, Lambda, ECS or EKS containers) HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. Type of Employment: Full-time, permanent FLSA Classification (USA Only): Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI-Remote  

    Position Summary: You will be leading agile cross functional software development teams, analyzing, designing and developing products in the healthcare payer market using full-stack cloud native technologies.. This is an opportunity to build upon our market-leading products by building new products for integrating and managing provider data. This hire will have significant experience leading teams and in implementing large-scale, distributed, highly available, enterprise software applications in the cloud. The ideal candidate will be excited about working on new product development, is comfortable pushing the envelope and challenging the status quo, sets high standards for him/herself and the team, and works well with ambiguity.     What you will do: - Prepare software development milestones and sprint plans to achieve project goals - Manage product Scope, Development, Quality and Schedules - Manage all phases of software development lifecycle - Manage stakeholders, communication and risk mitigation - Implement best practices in software development - Manage product/technology innovation, evolution and trade-offs - Leads software developers by example, coaches and evaluates employee performance, sets expectations and goals for department and individual team members, recruits, motivates and trains staff - Leads the work breakdown and product backlog grooming effort   What you bring: - 5+ years of experience building and managing teams - 5+ years of experience designing and implementing large-scale, distributed, highly available, full-stack enterprise software applications - Experience with Java, REST APIs, and React - Experience building applications using Microservices architecture - Experience building cloud native applications on AWS, Azure or GCP - Experience with full DevOps lifecycle (CI, CD and CM), containerization and Kubernetes - Outstanding project management, collaboration and communication skills - Strong analytical skills and ability to get to the root cause of the problem - Bias for action and ability to get the work done. You will lead the team to think creatively and overcome roadblocks to keep the project progressing. - A comfort level with challenging the status quo - Ability to deal with ambiguity - Experience building MVP products - B.S. in computer science or equivalent experience     HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. Type of Employment: Full-time, permanent Travel%: FLSA Classification (USA Only): Exempt Budget/Revenue Responsibility: Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI-Remote

Associate Product Manager (Product Owner) As an Associate Product Manager, you will be primarily responsible for identifying and creating business requirements for software product development at various levels of detail: from high-level business requirements to detailed software product requirements to epics and user stories. You will function as a Product Owner for your assigned Agile/Scrum engineering team(s). A successful candidate will have deep business domain knowledge in the healthcare industry and an established track record of analyzing, specifying, and managing software product requirements in a software product development organization, preferably in the US healthcare or health insurance industry.  You would also possess excellent project management skills, effective communication skills, independent decision-making ability, and motivation to achieve results in a fast-paced environment. Key Responsibilities - Closely work with the customers and/or internal subject matter experts to understand the product vision, strategic product direction, and product roadmap. - Meet with customers and internal stakeholders to understand the business objectives, workflow, and value contained within customer requests. - Research and analyze industry trends and topics that may drive new features within the product. - Quantify and document the business value associated with enhancements to help drive prioritization within the backlog. - Specify and document high-level business requirements including key/relevant non-functional requirements. - Break down business requirements into user stories following Agile/Scrum practices including acceptance criteria, test cases, and non-functional requirements. - Own the prioritized backlog for your assigned scrum/engineering team(s) and lead scrum ceremonies including sprint grooming, planning, sign-off and demos. - Resolve customer and engineering questions and provide clarifications raised by the engineering team during the development process. - Review test plans to ensure that the developed solutions will meet defined requirements. - Assist with the acceptance and demonstration of new product features to internal and external audiences.   Qualifications - 3+ years of successfully working within product management to analyze, define and document software requirements for commercial software product development, preferably with enterprise software. - 2+ years of working in software development organizations that build software or applications for the US healthcare industry (experience with core administrative processing systems/claims processing systems would be an added advantage). - 2+ years of experience working in an Agile/Scrum software development environment. - Bachelor's degree in Engineering (preferably computer science), Math, and/or Science. An MBA from a tier 1 / 2 B-school is an added advantage. - Technical chops and systems thinking expertise to comfortably work with high performing engineering teams. Have strong ability to effectively communicate business requirements to engineers. Basic understanding of data models, system architecture and ability to extract data independently from relational databases and analyze results. - Excellent written and verbal communication skills with the ability to present and articulate complex business and software requirements in a clear and concise manner to stakeholders at various levels of seniority. - Solid inter-personal skills and a collaborative temperament to work effectively across multiple cross-functional teams to build consensus - Excellent organization and project management skills and attention to detail.

Summary The technical manager provides technical direction for the development, design, and systems integration. This position involves guiding technical leads in ensuring the solution design is implemented in a technically sound fashion. This role also reviews the work involved and follows the project through testing and production deployment phases. The technical manager works collaboratively with clients/users/Onsite team, the development team, and various stakeholders within the company to ensure the delivery of all products in an efficient, timely manner. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Essential Duties and Responsibilities Provide technical direction for the design, development, and systems integration right from the definition phase through implementation. Works with product management in prioritization of requests for new and existing product functionality as per client needs and product roadmap. Govern code review, security review, and performance review processes. Ensure release commitments are met with a robust DevOps strategy. Work cross-functionally with internal teams to ensure seamless delivery takes place within the lifecycle of existing products.  Must coach and mentor teams in terms of enhancing their technical strengths Organize and plan process improvements involving quality of deliverables including coding practices, automated unit testing, code review, security, performance, and branching processes. Will be needed to work with clients or client representatives to talk about our technology aspects and ensure that the Scrum Masters have the needed support to walk through technical issues if any. Should be able to work with people from a process and mentoring basis. Easily recognizes system deficiencies and implements effective solutions.  Ideal candidate should have worked in product companies and multiple release cycles which also involved technical solutioning Facilitates team meetings effectively  Holds regular status meetings with the development team and other Senior Managers. Deliver engaging, informative, well-organized presentations to large teams including executive members  Resolves and/or escalates issues in a timely fashion  Understands how to communicate difficult/sensitive information tactfully  Astute cross-cultural awareness and experience in working with international teams (especially US Leadership) Manage the development of the team by ensuring that project tasks are in line with each team member’s career interests when possible  Set and manage performance objectives for the engineering team and inspires the team to attain goals and pursue excellence  Identify opportunities for improvement and makes constructive suggestions for change  Remain at the forefront of emerging industry practices  Experience in HealthCare product development and data standards like HL7, EDI, and CCD will be an added advantage. Supervisory Responsibilities Technical Manager is a supervisory role. You will act independently to determine methods and procedures for new or special assignments. This role is responsible for hiring, performance management, growth, and development of the team. Education Qualification & Skills Bachelor’s or master’s degree in Information Technology, Computer Science, or a related field 12+ years of related experience. Skills & Competencies Experience in leading the development of .NET solutions (Strong .NET skills with MVC, jQuery, Web services/Web API/REST) for enterprise-scale applications. Understands & designs complex databases, and performance scaling concepts and effectively employs different database /application design techniques to ensure they scale. Working experience on cloud & cloud technologies – Azure, AWS, Hub, Kafka Expertise in OOPs, Design Patterns, and Best Practices in SOA Exposure to tools on performance and security as well as code coverage and automated unit testing for MVC/jQuery/WCF services applications Strong delivery capability in an agile development environment. Proven track record of delivering complex enterprise-class products on time and with superior quality Preferred skills: DevOps - SVN, GIT/ BitBucket, Team City/Jenkins, Enterprise Service Bus, API management tools like WSO2, Layer7, stargate, Micro Services/ Caching techniques / ORM, Rules Engines Knowledge Release management, Azure/ Amazon Cloud or FICO will be added advantage. Excellent analytical, troubleshooting, communication, and leadership skills. Ability to lead and coach big teams Effective communication and presentation skills Proven track record of delivering complex enterprise-class products on time and with superior quality Location/Travel This position is located at the Hyderabad office, India.

We, HealthEdge are looking for a Sr. Manager, Product Management to join our Product Team who can lead, assist & coordinate products integration, build engagement & assist building the roadmap for next gen healthcare products. A successful candidate needs to have an in- depth domain healthcare knowledge, a positive attitude, and a passion for achieving results through respective resources. Also, since this is a people management role, we expect the candidate to oversee a highly skilled team of business analysts as well.   The position is responsible for understanding the vision of the product and utilize the knowledge to communicate to Engineering, Dev-Ops and Quality Assurance. It is also required to work with business analysts & product managers & assist them in understanding the product positioning, key impacts for target customer. This position is also expected to serve as the internal and external evangelist for the product offering, occasionally working with the key customers.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:  Primary Responsibilities Think strategically at a market and industry level and should be confident in sharing with the Exec team  Should be data-driven in approach with focus on right KPIs for the team   Help foster a culture of collaboration and inclusion in the team  Talent management, retention and growth would be focus areas for the role  Foster cross-functional relationship development with value streams, clients, and business partners to streamline solution delivery.  Direct management of Product Business Analysts team & responsible for hiring, performance management and development of onboarding materials and training for new Product Business Analyst resources.   Ability to create business requirement and functional specifications documents.  Report on common sources of technical issues or questions and make recommendations to product team.  Contribute to refinement/grooming user stories, test scenarios etc., working closely with product managers, module specific sprint team and other supporting teams/stakeholders.  Should be able to contribute factors which can outlines the vision, direction, priorities, and progress of a product over time .  Leverages data analytics and deep customer journey knowledge in order to win discussions and increase adoption by delivering new and enhanced products.  Executes leadership direction by setting priorities and providing a strategic and tactical vision for the team  Demonstrate and champion user-centered design principles & has an ability to leverage prior experience in the health care space to resolve a wide range of issues in creative ways.  Create product collaterals like: Product documents, Product presentations and other related documents pertaining to the Product.  Participate in team scrum cycle, including facilitating connects between Dev-Ops & Engineering with business analysts, supporting analysts with analysis, and get it updated with acceptance criteria  Need to be familiar with FHIR domains and assist mapping Guiding Care business processes domains to FHIR resource.  Excellent communication and flair for impact related goals to understand the kind of reporting required.  Review the artifacts/documents drafted by junior business analysts & support new client implementations.  Supervisory Responsibilities  Sr. Manager, Product Management is a supervisory role. Determines methods and procedures on new assignments and may coordinate activities of other work.   This role is responsible for hiring, performance management, growth and development of the team.   Desired Qualifications 10-12 years of Product Management Experience is desired. Healthcare experience is preferred.  Experience with Agile practices and frameworks (e.g., Kanban, Scrum, etc.) and workflow and collaboration tools, such as Confluence, Jira and Jira Align. Having worked in SAFe Agile framework is a good to have.  Knowledge of healthcare IT standards such as HL7, FHIR, CDR etc.  Knowledge of Stakeholder Management, Visual Modelling, UML Concepts, Requirement prioritization techniques, User story estimation techniques  Excellent documentation skills, including workflow documentation and diagrams.  Proven ability to effectively manage multiple activities of varying complexity while under time constraints.  Certification like  ECBA, CCBA, CBDA, AHM-250 and CBAP is preferred.  Partners with business and technology teams to analyse, interpret, and document requirements for simple to critical business problems and recommend comprehensive technology solutions.  Competencies:  Agile Business Analysis    Demonstration Skills    Presentation skills    Technical Knowledge    Analytical    Negotiation    Strong Communication (Verbal & Written)    Leadership    Conflict management    Location  This position is located at Hyderabad office, India. 

Senior Database Administrator is responsible for all activities related to the design, planning, deployment, implementation and administration of enterprise database systems. Is expected to be the database technical lead within our client-facing implementation team structure and sets best practices, approach and direction for the database technical aspects of our practice. Confers with database manager and advises subordinates on administrative policies and procedures, technical problems, priorities, and methods. The qualified candidate will display excellent problem solving, analytical, communication, coordination and client management skills. Responsibilities: Work with engineering and infrastructure team to determine where the databases will reside in multi-tier distributed/shared applications, comparing hardware/infrastructure alternatives in conjunction with cost, use, growth, supportability, etc Provides technical leadership and assumes overall accountability for a successful client database implementation. ensures solutions are properly architected and specified, and partners with the project manager to ensure quality Manage and maintain very large databases (Several Terabytes) Define database authorization rules, perform security audit, and perform platform assessment regarding proper support for the selected databases. Read and implement entity-relationship diagrams Handle customer deployments and engage in problem solving activities with the customer Collaborate with application architects, product managers, business analysts and technical management team to design, develop and document databases, schemas, tables, functions, triggers, procedures, relationships and other necessary aspects of the database Strong architectural knowledge of data warehousing methodologies to solve business intelligence challenges Design and develop complex data models from high level business requirements. Must be able to provide design options, alternatives and recommendations based on experience and best practices for database design Qualifications: 7+ years of SQL database technology experience Working experience with PowerShell Working knowledge of Data De-Identification solutions In depth experience with database installation, configuration and upgrade. Well versed in Configuration and support of Windows Native Clustering and SQL Clustering and SQL Always ON technology Excellent knowledge of Database backup and recovery of very large databases, typically multi terabytes Expert level of performance and tuning skills Excellent knowledge of SQL database/instance tuning, optimizing complex SQL statements for best possible performance Possesses deep technical expertise in database design, ETL (SSIS), reporting, and analytics Understanding of application development, database, and infrastructure capabilities and constraints Proven leadership skills and ability to manage instances with multiple operating system platform Experiences in DW Appliances like Tableau will be a strong plus Excellent verbal and written communication skills Nice to have: Healthcare domain experience Experience in Cloud/Azure Working knowledge of Commvault Experience in automating repeatable operational activities Experience in Big data technologies - Hadoop, Hive, NoSQL etc. is a strong plus

Healthedge is looking for a Senior Java Developer who is passionate about solving real world business problems to join our team. As a Senior member of the team, you will be working on developing solutions that help our customers integrate with our product suite.  You will be working as a problem solver with plenty of unique assignments within the department. You will be a key member involved with design discussions, coding on the backend and working heavily with the database and J2EE/integration technologies. You will be an experienced Java developer with background in Service Oriented Architecture (SOA) and enterprise application integration (EAI) concepts and development.  You will be responsible for the design, implementation and development within Java, on the WebLogic Application Server platform. You will be involved in all phases of software development including: requirements definition, design, architecture, development, testing, and integration to bring cutting edge technologies to market. HealthEdge provides the only modern, enterprise-class software platform for healthcare payors. Using the patented HealthRules software suite, health plans, health insurance companies, and other payors can finally respond to new business opportunities and market changes in hours, not months or years, while drastically reducing both IT and operational costs. Leveraging an investment of over $125 million, HealthRules is the most modern, scalable, and cost-effective technology in the industry. HealthEdge is the only choice for payors to survive and thrive in the emerging healthcare economy.  Your impact: - Work as part of agile team to implement new features according to the requirements while adhering to the best coding development standards - Conduct detailed designs and lead design whiteboarding and creation of solution architecture. - Lead in work-breakdown of tasks - Lead peer reviews of design and code - Coordinate release management and bug triaging. - Lead Technical discussions with HealthEdge Customers to find the best possible solutions. - Conduct bug fixing, Implement configuration migration process and other UAT readiness technical task - Perform data loads for UAT readiness and during UAT as requested by the UAT plan - Supports resolution of UAT identified issues and their triage. - Contributes authoring the Implementation Operational Information and (for Support team) and companion spreadsheet for feeds - Performs configuration migration process and another PROD readiness technical task - Performs data loads for PROD readiness. - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII. What you bring: - BS/BA in CS or related field. - Excellent analysis, consulting and communication skills. - Previous experience with in customer-facing roles on professional services engagements. - Minimum of 6 years of development experience in Java/J2EE technologies. - Hands-on experience with XML, Web Services (SOAP, WSDL, etc.), JMS, and SQL. - Experience in complex data analysis, data migrations, and system integration of software products into complex IT environments - Experience in writing/understand quality database queries or Stored Procedures that are reliable, scalable and reusable - Development experience on the Linux operating system and Weblogic Application Server. - Experience working with integration middleware or enterprise system bus (ESB) technologies such as iWay, Spring or Apache Camel and OSGI containers like Apache Karaf. - Experience with Design Patterns and Enterprise Integration Patterns, including file transfers, messaging, routing, transforming, enriching, etc. - Experience with source control software (Bitbucket), unit testing (JUnit), and build automation/CI (Jenkins). - Experience in the health insurance industry (Payors) preferred. - Experience with agile development methodology such as SCRUM or Kanban. - Travel for this position is typically less than 10 %     HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. Type of Employment: Full-time, permanent Travel%: FLSA Classification (USA Only): Exempt Budget/Revenue Responsibility: Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI Remote

Role & Responsibilities: - Work as part of agile team to define the approach for product bench marking that will result in higher throughput and enhanced response time of the product. - Conduct detailed designs and lead design white-boarding and creation of performance benchmark approach. - Lead in work-breakdown of tasks - Collaborate and coordinate with Release Management to ensure timely deliveries. - Prepare data loads for benchmarking readiness. - Execute performance benchmark on a regular basis and prepare/present results in simple/crisp ways - Perform all job functions consistent with company policies and procedures, including those which govern handling PHI and PII. Required Candidate Profile Qualifications: - Bachelor’s degree BE/B Tech computer science (please do not shortlist non-CS candidate) Experience: - Minimum of 6 years of development and/or Performance Engineering experience in Java/J2EE technologies.   Desired Skill: - Strong understanding of performance test and benchmark of enterprise applications - Experience in Linux, JMeter, Gatling, Oracle, SQL - Experience in complex data analysis, data migrations, and system integration of software products into complex IT environments - Experience with source control software (Bitbucket), unit testing (JUnit), and build automation/CI (Jenkins). - Experience in the health insurance industry (Payors) preferred (added plus).

Position Summary:    The UI Architectwill be responsible for core UI development, design and direction of application architecture and alignment of architecture with business objectives. You will Lead UI engineers, providing guidance, feedback, code reviews, and technical mentorship.We are looking for a collaborative, positive, entrepreneurial minded professional who will engage team and organizational colleagues to improve and resolve product development issues, and achieve timely delivery.    What You'll Do:   - Utilize UI Architect methodologies in the transformation of creating modern web technologies.  - Involved in all phases of software development including requirements definition, design, architecture, development and testing and deployment bring cutting edge technologies to market.  - Collaborate across Engineering team to gather and understand technical requirements and to evaluated performance, quality and security concerns.  - Translate designs and requirements into high quality, robust code.  - Evangelize UI design principles and best practices.  - Identify & manage risks and clearly communicate them to program/project stakeholders while proposing solutions.    What You'll Bring:    - Minimum 10 years of software development experience.  - Bachelor’s degree in Computer Science or Engineering.  - Demonstrated experience with asynchronous processing, partial page refresh, DOM traversal and manipulation.  - Extensive experience in web and UI software development.  - Strong experience in Modern Web technologies and various JAVASCRIPT frameworks ,Typescript (HTML5, CSS, ReactJS).  - A strong understanding of approaches and techniques to optimize web performance.  - Experience with Migrating WinForms desktop application to web base application is a plus.  - Well-versed in agile methodologies, scrum, in particular.  - Experience with delivering products in a SaaS model.  - Experience with Micro-frontend architecture.  - Experience in event driven-driven software development, micro services architecture.  Required Knowledge and Skills:    - Strong oral and written communication skills.  - Demonstratedability tocollaborate and communicate effectively with customer leadership teams.  - Must possess a strong customer orientation mindset and the ability to use interpersonalskills in building/maintaining relationships with internal and external key stakeholders.  - Self starter, capable of working independently as well as building strong cross functional/collaborative relationships.  Desired Skills and Experience:    - Experience with JAVA technologies.  - Current or prior experience with healthcare software products, services and customers.  Working Conditions:    - May work across different time zones as business needs dictate  - Extended working hours  - Prolonged hours of sitting/standing using video based technologies may be required.    HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. Type of Employment: Full-time, apprent FLSA Classification (USA Only): Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.     Candidates may be required to go through a pre-employment criminal background check. HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI-Remote

Release Manager  At HealthEdge, we are passionate about providing healthcare payors with technology that enables them to innovate, reduce costs, and address the business imperatives of the evolving healthcare economy. As we continue to grow, we are focused on exceeding our client’s expectations for quality when it comes to software deployments and releases.    Overview:This position is for a hybrid opening - 2/3 days weekly in Burlington, MA.  The Release Manager will work with internal Development, Product and DevOps teams to coordinate environment changes for software releases. The ideal candidate will have software implementation experience including configuring environments for application migration. This will include a solid understanding of Release and Change Management processes. Experience in the healthcare industry is a plus, but not required.     What you bring:   - 5+ years experience as a Release Manager - 3+ years experience working within Agile Methodology - Bachelors degree in engineering is preferred or equivalent relevant experience  - Preferred experience with Jira, Confluence, bitbucket - Functional and technical knowledge of Release and Change Management processes, including configuring environments for application migration.   - The ability to effectively communicate and coordinate between multiple teams including Infrastructure, Support, Development, QA, SMEs, architects, and business stakeholders.  - A focus on a zero/minimum-error software delivery scenarios.   - Hands-on experience with hot fixes for software applications and the ability to seek alternatives in case of deploy/code failures.   - Knowledge of both legacy releases and release management processes using current trends and tools in the industry including DevOps and CI/CD.   - Prior experience with disaster recovery exercises between data centers involving applications as well as database servers.     What you will do:   - Manage and standardize programs to meet the release/deployment criteria  - Work with cross-functional and cross-product teams, to come up with and manage deployment schedules, upgrades, and milestones.   - Act as a gatekeeper, ensuring that all cross-functional teams sign off on the release before each promotion to production.   - Identify & manage risks and clearly communicate them to program/project stakeholders while proposing solutions.   - Effectively communicate required delivery dates, deployment pipelines, releases, and proposed enhanced processes to the delivery teams.   - Be involved in code deployments, database synchronization, and DevOps best practices.   - Streamline deployment practices for effective delivery to the client.   - Work towards Continuous Integration/Continuous Delivery (CI/CD) with SRE and DevOps teams.   - Produce Deployment and Implementation Plans  - Weekly Release Reporting  - Negotiate, plan and manage all release activities  - Work with release engineers to understand impacts of branches and code merges  - Ensure all releases are properly staffed with release engineers  - Manage risks and resolve issues that affect release scope, schedule, and quality  - Maintains the release schedule for all core services and ensure alignment - Continually work towards making improvements in the release process  - Lead and co-ordinate the Go-Live activities including the execution of the   deployment plans and checklists.    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.    Physical demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.    - The employee is occasionally required to move around the office. - Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - May require travel dependent on company needs.     Disability specifications:  HealthEdge will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.  Geographic Responsibility: This will be a hybrid role to the Burlington, MA office  Type of Employment: Full-time, permanent      The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Candidates may be required to go through pre-employment criminal background check.    HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.     

Position Summary:   We are looking for a UI Engineer who is passionate about analyzing, designing, and developing cutting edge software to solve significant problems in claims processing platform space. As a UI Engineer, you will be working on creating new capabilities in various modules and will be a chief problem solver. In this role, you will be a key member in designing and implementing large-scale, distributed, highly available, data-driven enterprise frontend software applications. The ideal candidate will be excited about working on new product development, is comfortable pushing the envelope and challenging the status quo, sets high standards for him/herself and the team, and works well with ambiguity.   Your Impact: - Work with a global cross-functional engineering team on developing new services and tools to enable core Product capabilities. - Design and develop large scale, scalable, distributed, highly available, data-driven enterprise software applications - Take part of full software development lifecycle including planning, development, test & deployment of frontend Components - Evaluate new technology solutions, innovation, evolution, and trade-offs - Participates in Coaching, R&D, Proof of Concepts, Rapid Prototyping, Code review etc. - Influences the UI development practices so that they are in compliance with best practices, policies and procedures - Ensure software products meet all non-functional requirements including operational and security needs  - Excellent verbal and written communication skills, problem solving skills - Ability to document and explain technical details clearly and concisely. What You Bring: - A hands-on with 3-7 years of experience in designing, developing and testing software systems or services. - Experience in working with C#/.NET, various MVC frameworks, UI libraries and tools such as React, Javascript, jQuery, Bootstrap, Kendo-UI - Experience in working with various web technologies HTML 5, CSS3, SCSS, JavaScript/TypeScript - Experience in developing secured front-end applications (SSO, Oauth2, SAML etc.) - Experience in working with user experience designers to translate wireframes into functional requirements, write well-abstracted, reusable, high-performance code for UI components - Familiar with UX processes and design - Experience in converting UX designs into developing Fluid, responsive & single page, elegant, efficient to build cross-browser & resolution independent front-end applications. - Experience in designing and development of scalable, performant front-end applications - Deeper understanding of browser internals, UI framework internals, JavaScript engine internals and ability to work around challenges and limitations. - Experience in UI optimizations and performance and understand nuances of the timeline for perf monitoring. - Deeper understanding of network layer, HTTP, HTTPS, Cookies, LocalStorage. - Experience in building better User Experience (UX) with Localization, Security and Accessibility standards. - Experience in working with workflow automation tools such as yarn, npm, Webpack, Yarn, Browserstack, etc. - Experience in working with build and test automation tools such as Jest, Jasmine, Karma, etc. - Experience in working with containers, orchestration technologies, Git and Continuous Integration (CI)/Continuous Delivery (CD) pipelines.    - Experience in working with cloud platforms or platform as a service such as Docker, Kubernetes and Azure Cloud - Knowledge of TCP/IP Networks, HTTP Protocol, Application Load Balancing, Reverse/Forward Proxy, SSL Encryption and Certificate management - Experience in working with Agile/Scrum based development process, Jira and Confluence Bonus Points: - Nice to have working experience in micro services development using Java, REST principles to build UI components. - Nice to have knowledge in other UI frameworks such as NodeJS, Angular, Vue.js and their life cycles. - Nice to have knowledge of automation test tools such as Selenium/Cypress. - Nice to have healthcare domain experience, preferably with expertise in provider data and familiarity with HL7 or FHIR data models - Experience with WPF or WinForms   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. Type of Employment: Full-time, permanent FLSA Classification (USA Only): Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.     #LI-Remote

Position Summary: You will be lead software engineer and leading software development teams, analyzing, designing and developing cutting age software to solve a significant problem in Provider Data Management space. As a UI Engineer, you will be working on our new product from top to bottom while creating new capabilities in various modules and will be a chief problem solver. In this role, you will be a key member in designing, implementing large-scale, distributed, highly available, data-driven enterprise frontend software applications. The ideal candidate will be excited about working on new product development, is comfortable pushing the envelope and challenging the status quo, sets high standards for him/herself and the team, and works well with ambiguity. What you will do: - Work with a global cross-functional engineering team on developing new services , tools to enable core Product capabilities. - Design and develop cloud native, large scale, scalable, distributed, highly available, data-driven enterprise software applications - Take part of full software development lifecycle including planning, development, test & deployment of frontend Components - Evaluate new technology solutions, innovation, evolution, and trade-offs - Participates in Coaching, R&D, Proof of Concepts, Rapid Prototyping, Code review etc. - Influences the UI development practices so that they are in compliance with best practices, policies and procedures - Ensure software products meet all non-functional requirements including operational and security needs  - Excellent verbal and written communication skills, problem solving skills - Ability to document and explain technical details clearly and concisely. What you bring: - A hands-on with 4-10 years of experience in designing, developing and testing software systems or services. - Experience in working with various MVC frameworks, UI libraries and tools such as React, jQuery, Bootstrap, Kendo-UI - Experience in working with various web technologies HTML 5, CSS3, SCSS, JavaScript/TypeScript - Experience in developing secured front-end applications (SSO, Oauth2, SAML etc.) - Experience in working with user experience designers to translate wireframes into functional requirements, write well-abstracted, reusable, high-performance code for UI components - Familiar with UX processes and design - Experience in converting UX designs into developing Fluid, responsive & single page, elegant, efficient to build cross-browser & resolution independent front-end applications. - Experience in designing and development of scalable, performant front-end applications - Deeper understanding of browser internals, UI framework internals, JavaScript engine internals and ability to work around challenges and limitations. - Experience in UI optimizations and performance and understand nuances of the timeline for perf monitoring. - Deeper understanding of network layer, HTTP, HTTPS, Cookies, LocalStorage. - Experience in building better User Experience (UX) with Localization, Security and Accessibility standards. - Experience in working with workflow automation tools such as yarn, npm, Webpack, Yarn, Browserstack, etc. - Experience in working with build and test automation tools such as Jest, Jasmine, Karma, etc. - Experience in working with containers, orchestration technologies, Git and Continuous Integration (CI)/Continuous Delivery (CD) pipelines.    - Experience in working with cloud platforms or platform as a service such as Docker, Kubernetes and Azure Cloud - Knowledge of TCP/IP Networks, HTTP Protocol, Application Load Balancing, Reverse/Forward Proxy, SSL Encryption and Certificate management - Experience in working with Agile/Scrum based development process Bonus points: - Nice to have working experience in microservices development using Java, REST principles to build UI components. - Nice to have knowledge in other UI frameworks such as NodeJS, Angular, Vue.js and their life cycles. - Nice to have knowledge of automation test tools such as Selenium/Cypress. - Nice to have healthcare domain experience, preferably with expertise in provider data and familiarity with HL7 or FHIR data models

Position Summary: We are looking for a Full-Stack Software Engineer II providing front line contact for our external customers by resolving pre-production and post-production complex tier II/III issues taking ownership until resolution. The Software Engineer II plays a key role in supporting our clients who use Altruista’s GuidingCare® platform for patient-centered care, offering health plans and provider organizations easy-to-use, next-generation data integration and workflow management tools   Your Impact: - Lead work cross-functionally with a global support team to ensure the highest level of support and responsiveness is applied to the company’s nationwide customer base - Responsible for ensuring Software Developers confer with users to gather information, analyze technical assistance requests, and use deep technology skills and experience to trouble-shoot and resolve technical issues, including Tier II / III support and problem resolution - Prioritize and communicate product defects and enhancements to development teams - Act as a subject matter expert to other developers with any technical and procedural challenges - Responsible for the implementation of the vision for continuous improvement of support tools, infrastructure, and processes, with an emphasis on proactive planning, promoting a customer-focused support culture and improving the accountability of delivering effective technology support services - Build and maintain close relationships with customers while consistently monitoring feedback and levels of customer satisfaction - Collaborate with engineering and product management to continuously improve the quality of products - Lead in calls with India-based development and support teams to oversee resolution of priority issues (morning or evening as necessary) - Think creatively and contribute holistically to the system implementation and development lifecycle - Be an active member of the change and problem management teams responsible for increased call avoidance, improved product use and decreased end-user downtime - Effectively communicate and interact with both functional and technical personnel in solving complex business and technical problems - Oversee the design and implementation of improved technical support processes and operations - Responsible for the Trending and Root Cause Analysis on reports and statistical data from Customer Support Services which is used to identify and develop strategies for addressing chronic technology support issues - Perform other duties as assigned What You Bring: - Bachelor’s degree in Engineering, Information Technology or Computer Science required - Master’s degree in related field preferred - Minimum 3 years of related work experience - Minimum 3 years of experience with technical support/contact center enterprise support - Minimum 3 years of experience developing enterprise applications, preferably for use by large health plans or health providers - Experience with relational databases (e.g. SQL Server 2008, 2012, MySQL) - Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery, NET, MVC, Web APIs) - Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks - Ability to complete tasks within critical timelines and work well in a fast-paced, high-energy environment - Strong understanding of software development lifecycle, from requirements through delivery - Familiarity with common stacks - Strong problem solving and troubleshooting abilities - Effective communication skills, both verbal and written - Self-motivated and self-directed, with the ability to multi-task - Enthusiastic about learning technology and expanding job knowledge - Willing to jump in and help to resolve issues - Great attention to detail - Organizational skills - Problem Solving - Fostering Communication - Delegation - IT Troubleshooting - Client Focus - An understanding of HIPAA regulations desired   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Geographic Responsibility: While this role is based out of our office located in Reston, VA, you may live anywhere in the U.S. Type of Employment: Full-time, permanent FLSA Classification (USA Only): Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI-Remote

JOB TITLE: Technical Delivery Lead, Application JOB LOCATION: Reston, Virginia 20191 REQUIRED TRAVEL: None HOURS: Full-time  REPORTS TO: Technical Delivery Manager, Application JOB DUTIES: - Review, analyze and recommend modifications per requirements and delegate work among the team to code, test, debug, and deploy - Work closely with the Delivery Managers and the Customer Success organization to understand customer requirements - Translate customer requirements into technical architecture, identify subsystems and components as well as updates to product roadmaps - Collaborate with product, engineering and database teams to develop a technical approach consistent with the company’s strategic vision - Identify, communicate, and assist with resolving any technical impediments and dependencies (internal and external) - Serve as technical leadership of projects with skills in coordination, troubleshooting, identification of issues, risks, and schedules - Evaluate and prioritize data and information system requirements in coordination with the business process owners - Develop and maintain an intimate knowledge of the customer’s requirements and how it functions in the larger product ecosystem - Understand the complex data model of large Enterprise level system for providing tier II/III support - Work cross-functionally to ensure the highest level of support and responsiveness is applied - Implement the vision for continuous improvement of support tools, infrastructure, and processes, with an emphasis on proactive planning, promoting a customer-focused support culture and improving the accountability of delivering effective technology support services - Collaborate with engineering and product management to continuously improve the quality of products - Use deep technology experience to troubleshoot and resolve complex technical issues - Lead calls with India-based development and support teams to oversee resolution of priority issues - Be an active member of the change and problem management teams responsible for increased call avoidance, improved product use and decreased end-user downtime - Design and implement improved technical support processes and operations - Document and communicate the processes, policies and procedures for providing technology support - Perform Trending and Root Cause Analysis on reports and statistical data to identify and develop strategies for addressing chronic technology support issues - Mentor new members to the team as needed     EXPERIENCE AND EDUCATION REQUIREMENTS: Bachelor of Science in Computer Science, Electrical Engineering, Computer Engineering, or a closely related field (foreign equivalent is acceptable) plus 5 years of demonstrated employment experience in unit and integration testing, addressing application issues, and improving processes to ensure successful delivery. Employment experience must include: - A minimum of 5 years of demonstrated employment experience in ASP.NET, MVC, JavaScript, jQuery, Web API, WCF, C#, and SQL Server - A minimum of 5 years of demonsrated employment experience in resolving technical issues - A minimum of 5 years of demonstrated employment experience in UI design, development, and unit testing - A minimum of 5 years of demonstrated employment experience in requirements gathering - A minimum of 5 years of demonstrated employment experience communicating and collaborating with internal teams to develop technical approaches   HealthEdge® provides modern, disruptive technology that delivers for the first time, a suite of products that enables healthcare payors to leverage new business models, improve outcomes, drastically reduce administrative costs and connect everyone in the healthcare delivery cycle. Our next-generation enterprise product suite, HealthRules®, is built on modern, patented technology and is delivered to customers via the HealthEdge Cloud or on-site deployment. An award-winning company, HealthEdge empowers payors to capitalize on the innovations, challenges and opportunities that await in the new healthcare economy. For more information, visit http://www.healthedge.com.   HealthEdge is an Equal Opportunity Employment/Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or any other characteristics protected by law.   #LI-Remote

Position Summary: HealthEdge is looking for a Principal Engineer who is passionate about solving real-world business problems to join our team.As a Senior member of the team, you will be working on developing solutions that help our customers integrate with our product suite.You will be working as a problem solver with plenty of unique assignments within the department.You will be a key member involved with design discussions, coding on the backend and working heavily with the database and J2EE/integration technologies. You will be an experienced Java developer with background in Service Oriented Architecture (SOA) and enterprise application integration (EAI) concepts and development. You will be responsible for the design, implementation and development within Java, on the WebLogic Application Server platform. You will be involved in all phases of software development including, requirements definition, design, architecture, development, testing, and integration to bring cutting edge technologies to market. Designation: Principal Engineer - JavaLocation: Bengaluru (HealthEdge India Development Centre) Reports to: Engineering Manager – Development  Role & Responsibilities: • Work as part of agile team to implement new features according to the requirements while adhering to the best coding development standards• Conduct detailed designs and lead design whiteboarding and creation of solution architecture.• Lead in work-breakdown of tasks • Lead peer reviews of design and code• Coordinate release management and bug triaging. • Lead Technical discussions with customers to find the best possible solutions.• Conduct bug fixing, Implement configuration migration process and other UAT readiness technical task• Perform data loads for UAT readiness and during UAT as requested by the UAT plan• Supports resolution of UAT identified issues and their triage.• Contributes authoring the Implementation Operational Information and (for Support team) and companion spreadsheet for feeds• Performs configuration migration process and another PROD readiness technical task• Performs data loads for PROD readiness. • Perform all job functions consistent with company policies and procedures, including those which govern handling PHI and PII.    RequirementsRequired Candidate Profile Qualifications: •Bachelor’s degree BE/B Tech computer science Experience: • Minimum of 9 years of development experience in Java/J2EE technologies. Desired Skill:• Excellent analysis, consulting and communication skills. • Previous experience with customer-facing roles on professional services engagements.• Hands-on experience with XML, Web Services (SOAP, WSDL, etc.), JMS, and SQL.• Experience in complex data analysis, data migrations, and system integration of software products into complex IT environments• Development experience on the Linux operating system and Web logic application Server.• Experience working with integration middleware or enterprise system bus (ESB) technologies such as iWay, Spring or Apache Camel and OSGI containers like Apache Karaf.• Experience with Design Patterns and Enterprise Integration Patterns, including file transfers, messaging, routing, transforming, enriching, etc. • Experience with source control software (Bitbucket), unit testing (JUnit), and build automation/CI (Jenkins).• Experience with distributed messaging system like Apache Kafka and distributed search and analytics engine like Elastic search is required. • Experience in the health insurance industry (Payors) preferred.• Experience with agile development methodology such as SCRUM or Kanban.

Test Engineer II Position Summary: As a Test Engineer II you will develop and execute exploratory, manual testing to ensure product quality. You will be involved in all aspects of software testing using appropriate testing methods to validate the quality of the requirements and development of our products. The successful candidate will be comfortable working across multiple application platforms and will be familiar with all aspects of software systems quality assurance and testing. What you will do: Ultimately, you will monitor all stages of software development to identify and resolve system errors to meet quality standards specified for regression, integration, manual, performance, and functional testing.   - Develop, execute and maintain manual test cases, and test plans that will validate Medicare/Medicaid claim editing and pricing according to the application specifications - Participate in daily sprint planning - Execute front-end and back-end tests, including Web and API testing using Postman - Work in an agile, fast-paced, two-week sprint release cycle - Process Management - Work with developers, SMEs, product owners, to understand business requirements and resolve application issues  - Produce reports and documentation for testing efforts, results, activities, data logging, and tracking - Develop, enhance, and document UI and API testing methodologies - Database - Analyze and query multiple, complex databases - Verify that databases are set up and populated with the correct test data - Test Case Creation/Test Plan Execution - Estimate, prioritize, plan, and coordinate testing activities - Execute manual and or automated component, functional, system, integration, performance, and regression testing according to the test plan and established timelines - Leverage technical analytical skills and tools to assist in resolving application responsiveness issues - Familiarity or experience Gherkin language (BDD) - Communicate test progress, results, and project relevant information to team members and management on a frequent basis - Review requirements, specifications, and technical design documents to provide timely and meaningful feedback   What You Bring: - BS/MS degree in Computer Science, Engineering or equivalent experience - 3-4 years of STLC experience in an Agile environment - Hands-on experience with at least 2 programming languages - Experience with technical mentoring and coaching - Ability to research new technology and solutions and implement it in the automation project - 2+ years of experience in implementing OOP concepts - 2+ years of CI/CD experience - 2+ years of Cloud technology experience Bonus Points: - Healthcare knowledge a plus but not required - Experience with change management tools such as Atlassian products