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Job Locations IN-Pune
ID 2022-1587
HealthEdge is a cutting-edge software company focused on providing next-generation core administration and care coordination for transformative health plans.  Within our Operations group, the Database Administration team is responsible for maintaining and administering the relational database components of HealthEdge's award winning SaaS solution hosted in our private cloud.  The Performance DBA will work closely with our Engineering team to optimize the performance of our software.  Responsibilities: - Throughout the development life cycle, collaborate with our product engineering teams to: - Advise as to data models that allow for efficient query execution - Analyze and optimize SQL statement execution plans - Optimize use of database resources and features - Analyze the effects of application changes on database performance, and make tuning recommendations - Ensure successful application and database implementations - Provide database expertise to project teams to maximize system availability, efficiency, and security - Monitor performance testing systems and perform in-depth diagnosis and troubleshooting of performance - Advise as to optimal OS and storage configuration of Linux servers to support Oracle databases - Analyze database system and query performance, and perform triage and resolution, in response to performance-related product incidents - Support DBA utilities, reorgs, index builds, exports and imports, and DBA tools (e.g. Oracle Enterprise Manager) - Work with Principal and Senior DBAs to understand integration requirements, operational support and processes, and customer needs - Interact with key stakeholders including Cloud Operations, Information Security, Professional Services, and support teams for service request fulfilment, implementations, and operational support related to database services Required Experience, Skills, and Behaviors: - 5-7 years of experience administering Oracle databases, including versions 12c & 19c - Experience administering SQL Server databases a plus - Proficiency in methodically troubleshooting complex issues - In-depth understanding of Oracle internals -- memory pools, wait events, locks, latches, enqueues, etc. - Proficiency in analyzing execution plans and tuning queries - Proficiency with Oracle Enterprise Manager, running and analyzing AWR, ADDM, and ASH reports - Skilled in the process of data modeling designed for high throughput and low latency - Experience analyzing and optimizing database solutions for multi-terabyte databases. - Experience in Unix/Linux operating systems and understanding of optimal OS configuration (e.g. kernel parameters, IO subsystem) as relates to Oracle Database - Hands-on experience in terms of planning, installing, configuring, maintaining and troubleshooting issues in Oracle version 12c; version 18c and/or 19c a plus - Experience in shell scripting - Working knowledge of database tools and solutions, operational processes, and compliance mandates - Awareness of database trends and products - The ability to work in a highly collaborative fashion with both the Engineering and Operations teams - Adherence to clear and respectful communication
Category
Engineering
Job Locations US-Remote
ID 2022-1577
Position Summary: The Application Support Engineer is a seasoned individual who will join the customer support team to provide application support for state-of-the-art healthcare applications.  The ideal candidate will have experience with BlueCard business with a drive to provide customer facing support for enterprise SaaS solutions.. As part of the Support Engineering team, you will utilize a wide range of technologies combined with deep knowledge of BlueCard and the healthcare industry to provide exceptional customer support. Your Impact: - Provide in-house expertise for BlueCard business and guide tool creation and automation - Recognize and analyze problems of high complexity, and communicate findings to customers and product development - Manage multiple requests with competing priorities - Conduct root cause analysis and correlation of other system and/or application problems - Be a creative, driven and assertive Team Member always looking for ways to drive improved service and greater operational efficiencies and performance - Be driven to learn and understand the business problem as well as the product problem - Maintain up to date support case records and customer information by utilizing our Customer Support Management System (Salesforce) - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII   What You Bring: - Prior experience in the healthcare industry, specifically with BlueCard is required - Bachelor’s Degree in Computer Science, Electronics, or another relevant field - 2 - 5 years of experience supporting a mission critical multi-tiered enterprise Application is highly desirable - Excellent written and oral communication skills with the ability to articulate concepts to a variety of audiences - Comfortable working in a fast-paced, changing environment - Experience with web technologies, middleware such as WebLogic/WebSphere and popular RDBMS systems - Strong knowledge of databases (preferably Oracle), understand schemas, database structures and ability to write and debug SQL queries - Experience with SOAP and WebServices is a plus - Job requires flexibility to provide 24x7 on call client support on rotational basis     HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. Type of Employment: Full-time, permanent FLSA Classification (USA Only): Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI-Remote
Category
Customer Service/Support
Job Locations US-Remote
ID 2022-1557
Environment Manager   The Environment Manager will work closely with the Application Engineering team, Product Engineering team, Professional Services, and Customer to institute best practices with regard to managing customer’s environments and deploying new releases in the environments. The ideal candidate will have several years working with Health Plans and SaaS delivery model.    Required Skills and Qualifications: - 5+ years of experience working with SaaS platform within a Health Plan  - 2+ years customer facing experience documenting environment changes for releases/deployments. - 3+ years software implementation experience with environment configuration and application migration. - Excellent customer facing and communication skills. - Bachelor’s degree (or equivalent years of experience) in Computer Science or Computer Engineering. Your Impact: - Oversee HealthRules Payor application environments management strategies for HealthEdge’s clients: documenting environments portfolio, environment management, deployment, and promotion processes. - Create and maintain a detailed deployment schedule in collaboration with various stakeholders. - Maintain deep understanding of product ecosystem and its interdependencies, and leverage various tools available for environment management & stability. - Manage and standardize programs to meet the release/deployment and quality criteria with a focus on standardization & repeatability in a continuous improvement environment.  - Document system state: configuration, architecture diagrams, data, workload patterns, and track changes in these through the test and promotion processes. - Lead the effort on cross-functional collaboration with TechOps, Product, Professional Services, and Dedicated Teams. - Build consensus and lead decision making through nebulous problems. - Create solutions to challenges and make informed recommendations to ensure uninterrupted business and high-quality service to customer. - Act as a gatekeeper, ensuring that all cross-functional teams sign off on the release before each promotion to production. - Identify & manage risks and clearly communicate them to project stakeholders while proposing solutions. - Effectively communicate required delivery dates, deployment pipelines, and releases for project activities. - Be involved in code deployments, data base synchronization, and DevOps best practices. - Manage and maintain environments in a known good state and enforce proper environment management practices.   Working Conditions - Extended working hours may be required as business needs dictate. - Prolonged hours of sitting/standing using computer based technologies. - Role may require working across multiple time zones.
Category
Information Technology
Job Locations US-Remote
ID 2022-1545
Position Summary: The Application Support Engineer is a seasoned individual who will join the customer support team to provide application support for state-of-the-art healthcare applications.  The ideal candidate will have experience providing customer facing support for enterprise SaaS solutions with a drive to challenge their abilities and to develop deep product expertise. As part of the Support Engineering team, you will utilize a wide range of technologies combined with deep knowledge of HealthEdge’s products to provide exceptional customer support. Your Impact: - Recognize and analyze problems of high complexity, and communicate findings to customers and product development - Manage multiple requests with competing priorities - Conduct root cause analysis and correlation of other system and/or application problems - Be a creative, driven and assertive Team Member always looking for ways to drive improved service and greater operational efficiencies and performance - Be driven to learn and understand the business problem as well as the product problem - Maintain up to date support case records and customer information by utilizing our Customer Support Management System (Salesforce) - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII What You Bring: - Bachelor’s Degree in Computer Science, Electronics, or another relevant field - 2 - 5 years of experience supporting a mission critical multi-tiered enterprise Application - Excellent written and oral communication skills with the ability to articulate concepts to a variety of audiences - Comfortable working in a fast-paced, changing environment - Experience with web technologies, middleware such as WebLogic/WebSphere and popular RDBMS systems - Strong knowledge of databases (preferably Oracle), understand schemas, database structures and ability to write and debug SQL queries - Experience with SOAP and WebServices is a plus - Job requires flexibility to provide 24x7 on call client support on rotational basis   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. Type of Employment: Full-time, permanent FLSA Classification (USA Only): Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI-Remote
Category
Customer Service/Support
Job Locations US-Remote
ID 2022-1485
Lead User Experience DesignerPosition Summary: Are you interested in working for an innovative, customer-oriented, solution-driven company that is building a new product?    As a Lead User Experience Designer, you will design and bring to market a next-generation Provider Data Management solution. You will be working directly with customers, product management, agile engineering teams, and other internal functions to build a brand-new product from stem to stern. A successful candidate will be able to explore and translate complex interactions into simple, elegant solutions and be able to communicate those solutions verbally, as well as through sketches, user flows, wireframes, and functional prototypes. Candidates must be able to deal with some level of ambiguity, be flexible, and able to succeed in a fast-paced, collaborative environment without supervision. What you will do: - Participate in ideation sessions for the initial concepts and bring ideas to life. - Understand and incorporate complex technical and business requirements into design. - Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences. - Take a user-centered design approach and rapidly test and iterate designs. - Use your full range of user experience design to craft insightful data-driven products that deal with complexity in an elegant way.  - Collaborate with other team members and stakeholders. - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII. - Mentor and guide junior designers. - Help champion and implement user-centered design methodologies across the entire PDM initiative. - Contribute to creating, organizing, and adapting the Design System. - Engage in frequent feedback to raise the bar on quality through collaboration. - Present designs to executive management and customers.   What you bring:   - BA/BS degree in Design (e.g. interaction design, graphics, visual communications, product), HCI, or a related field. - 5+ years of experience designing web business-to-business products. - Strong work portfolio that demonstrates systematic and creative design thinking as well as a deep understanding of UX/UI best practices. - Experience with Sketch and InVision is a must. - Ability to define and effectively articulate design ideas and solutions (verbally and in writing) and discuss business problems with internal and external stakeholders positively influencing outcomes. - Be open to receiving constructive feedback. - Be passionate about all things UX and other areas of design and innovation. - Strong communication skills across disciplines and the ability to effectively articulate design decisions and rationale. - Excellent problem-solving ability. - Ability to cut through ambiguity. - Strong focus on usability and interactive design. - Preferred experience with building brand new B2B products.
Category
Product Management
Job Locations US-MA-Burlington
ID 2022-1462
Position Summary:   You will be leading agile cross functional software development teams, analyzing, designing and developing products in the healthcare payer market. This is an opportunity to build upon our market-leading products and create a suite of data products based on our core systems. This hire will have significant experience leading teams and in implementing large-scale, distributed, highly available, data-driven enterprise software applications. Customer empathy and user-centric design will be a priority. The ideal candidate will be excited about working on new product development, is comfortable pushing the envelope and challenging the status quo, sets high standards for him/herself and the team, and works well with ambiguity.    Your Impact: - Prepare software development milestones and sprint plans to achieve project goals - Manage product Scope, Development, Quality and Schedules - Manage all phases of software development lifecycle - Manage stakeholders, communication and risk mitigation - Implement best practices in software development - Manage product/technology innovation, evolution and trade-offs - Leads software developers by example, coaches and evaluates employee performance, sets expectations and goals for department and individual team members, recruits, motivates and trains staff - Leads the work breakdown and product backlog grooming effort What You Bring: - 5+ years of experience building and managing teams - 5+ years of experience designing and implementing large-scale, distributed, highly available, data-driven enterprise software applications - Experience with Java, WebLogic, Oracle RDBMS based applications - Experience building applications using Microservices architecture - Experience building cloud native applications on AWS, Azure or GCP - Experience with full DevOps lifecycle (CI, CD and CM), containerization and virtualization - Outstanding project management, collaboration and communication skills - Strong analytical skills and ability to get to the root cause of the problem - Bias for action and ability to get the work done. You do not resort to escalation every time you face a roadblock and have ability to unblock the team. - A comfort level with challenging the status quo - Ability to deal with ambiguity - Empathy towards the customer - B.S. in computer science or equivalent experience - 3+ years of experience with data technologies   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. Type of Employment: Full-time, permanent FLSA Classification (USA Only): Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.     #LI-Remote
Category
Engineering
Job Locations US-MA-Burlington | US-Remote
ID 2022-1447
Position Summary: The Director of Software Development Platform will be responsible for design, implementation of software and technologies that are the underpinnings of HealthEdge software products. The Director will work closely with customers as well as the Product Management and Support departments to create and update technologies and solutions. We are looking for a collaborative, positive, entrepreneurial minded professional who will engage team and organizational colleagues to improve and resolve product development issues, achieve timely delivery, and promote product delivery goals. Your Impact: - Technical leadership and oversight of platform teams in US and India - Work with Product Management on new products and enhancements - Develop, implement and improve the software development process, including analysis, design, code development, test, and support - Work with customers on new features, enhancements and configuration in an agile manner - Work with the Technical Operations team assisting escalated support issues - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII What You Bring: - 10+ years of software development experience - 5+ years of experience with client/server, web, and SaaS software development - 5+ years of experience direct supervision of software development teams - Well-versed in agile methodologies, scrum, in particular - Experience with delivering products in a SaaS model - Experience in event driven-driven software development, micro services architecture, Docker / Kubernetes, container-based deployment model and CI/CD - Experience with healthcare software products, services and customers is a plus - Bachelor's degree in Computer Science or Engineering - Customer service orientation and good interpersonal skills - Ability to communicate with customer leadership teams - Strong oral and written communication skills in English - Energetic personality and experience working at all organizational levels - Ability to engage and motivate engineering teams - Excellent project management and organization skills   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. Type of Employment: Full-time, permanent Travel%: 10% FLSA Classification (USA Only): Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI-Remote
Category
Engineering
Job Locations US-Remote
ID 2022-1431
Data Engineer   What you will do: - Build data pipelines to assemble large, complex sets of data that meet non-functional and functional business requirements - Build analytical tools to utilize the data pipeline, providing actionable insight into key business performance including operational efficiency and business metrics - Work closely with data architect, SMEs and other technology partners to develop & execute on the data architecture and product roadmap - Work with stakeholders including the leadership, product, customer teams to support their data infrastructure needs while assisting with data-related technical issues - Act as a subject matter expert to leadership for technical guidance, solution design and best practices within the customer organization - Keep current on big data and data visualization technology trends, evaluate, work on proof-of-concept and make recommendations on cloud technologies   What You Bring: - 4+ years of data engineering experience working in partnership with large data sets - Solid experience, developing and implementing DW Architectures, OLAP & OLTP technologies, data modeling with star/snowflake-schemas to enable self-service reporting and data lake. - Experience building data solutions within anu cloud platforms using Postgres, Informatica, Redshift, Tableau and other similar services and tools - Advanced SQL and programming experience with Python and/or Spark - Experience or demonstrated understanding with real-time data streaming tools like Kafka, Kinesis or any similar tools - Familiarity with BI & dashboarding tools and multi-dimensional modeling - Great problem-solving capabilities, troubleshooting data issues and experience in stabilizing big data systems - Excellent communication and presentation skills as you’ll be regularly interacting with stakeholders and engineering leadership. - Bachelor’s or master's in quantitative disciplines such as Computer Science, Computer Engineering, Analytics, Mathematics, Statistics, Information Systems, or other scientific fields. - Nice to Have: Hands-on deep experience with SaaS data product, and experience working with query engines like Presto, Druid, or Snowflake and multi-dimensional OLAP cube - Nice to Have: Certification in one of the cloud platforms (AWS/GCP/Azure)       HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. Type of Employment: Full-time, permanent Travel%: FLSA Classification (USA Only): Exempt Budget/Revenue Responsibility: Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI-Remote
Category
Engineering
Job Locations US-Remote
ID 2022-1421
Position Summary: We are looking for a Full-Stack Software Engineer II providing front line contact for our external customers by resolving pre-production and post-production complex tier II/III issues taking ownership until resolution. The Software Engineer II plays a key role in supporting our clients who use Altruista’s GuidingCare® platform for patient-centered care, offering health plans and provider organizations easy-to-use, next-generation data integration and workflow management tools   Your Impact: - Lead work cross-functionally with a global support team to ensure the highest level of support and responsiveness is applied to the company’s nationwide customer base - Responsible for ensuring Software Developers confer with users to gather information, analyze technical assistance requests, and use deep technology skills and experience to trouble-shoot and resolve technical issues, including Tier II / III support and problem resolution - Prioritize and communicate product defects and enhancements to development teams - Act as a subject matter expert to other developers with any technical and procedural challenges - Responsible for the implementation of the vision for continuous improvement of support tools, infrastructure, and processes, with an emphasis on proactive planning, promoting a customer-focused support culture and improving the accountability of delivering effective technology support services - Build and maintain close relationships with customers while consistently monitoring feedback and levels of customer satisfaction - Collaborate with engineering and product management to continuously improve the quality of products - Lead in calls with India-based development and support teams to oversee resolution of priority issues (morning or evening as necessary) - Think creatively and contribute holistically to the system implementation and development lifecycle - Be an active member of the change and problem management teams responsible for increased call avoidance, improved product use and decreased end-user downtime - Effectively communicate and interact with both functional and technical personnel in solving complex business and technical problems - Oversee the design and implementation of improved technical support processes and operations - Responsible for the Trending and Root Cause Analysis on reports and statistical data from Customer Support Services which is used to identify and develop strategies for addressing chronic technology support issues - Perform other duties as assigned What You Bring: - Bachelor’s degree in Engineering, Information Technology or Computer Science required - Master’s degree in related field preferred - Minimum 3 years of related work experience - Minimum 3 years of experience with technical support/contact center enterprise support - Minimum 3 years of experience developing enterprise applications, preferably for use by large health plans or health providers - Experience with relational databases (e.g. SQL Server 2008, 2012, MySQL) - Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery, ASP.NET, MVC, Web APIs) - Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks - Ability to complete tasks within critical timelines and work well in a fast-paced, high-energy environment - Strong understanding of software development lifecycle, from requirements through delivery - Familiarity with common stacks - Strong problem solving and troubleshooting abilities - Effective communication skills, both verbal and written - Self-motivated and self-directed, with the ability to multi-task - Enthusiastic about learning technology and expanding job knowledge - Willing to jump in and help to resolve issues - Great attention to detail - Organizational skills - Problem Solving - Fostering Communication - Delegation - IT Troubleshooting - Client Focus - An understanding of HIPAA regulations desired   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Geographic Responsibility: While this role is based out of our office located in Reston, VA, you may live anywhere in the U.S. Type of Employment: Full-time, permanent FLSA Classification (USA Only): Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI-Remote
Category
Engineering
Job Locations US-Remote
ID 2022-1418
Position Summary: We are looking for a Full-Stack Software Engineer II providing front line contact for our external customers by resolving pre-production and post-production complex tier II/III issues taking ownership until resolution. The Software Engineer II plays a key role in supporting our clients who use Altruista’s GuidingCare® platform for patient-centered care, offering health plans and provider organizations easy-to-use, next-generation data integration and workflow management tools   Your Impact: - Lead work cross-functionally with a global support team to ensure the highest level of support and responsiveness is applied to the company’s nationwide customer base - Responsible for ensuring Software Developers confer with users to gather information, analyze technical assistance requests, and use deep technology skills and experience to trouble-shoot and resolve technical issues, including Tier II / III support and problem resolution - Prioritize and communicate product defects and enhancements to development teams - Act as a subject matter expert to other developers with any technical and procedural challenges - Responsible for the implementation of the vision for continuous improvement of support tools, infrastructure, and processes, with an emphasis on proactive planning, promoting a customer-focused support culture and improving the accountability of delivering effective technology support services - Build and maintain close relationships with customers while consistently monitoring feedback and levels of customer satisfaction - Collaborate with engineering and product management to continuously improve the quality of products - Lead in calls with India-based development and support teams to oversee resolution of priority issues (morning or evening as necessary) - Think creatively and contribute holistically to the system implementation and development lifecycle - Be an active member of the change and problem management teams responsible for increased call avoidance, improved product use and decreased end-user downtime - Effectively communicate and interact with both functional and technical personnel in solving complex business and technical problems - Oversee the design and implementation of improved technical support processes and operations - Responsible for the Trending and Root Cause Analysis on reports and statistical data from Customer Support Services which is used to identify and develop strategies for addressing chronic technology support issues - Perform other duties as assigned What You Bring: - Bachelor’s degree in Engineering, Information Technology or Computer Science required - Master’s degree in related field preferred - Minimum 3 years of related work experience - Minimum 3 years of experience with technical support/contact center enterprise support - Minimum 3 years of experience developing enterprise applications, preferably for use by large health plans or health providers - Experience with relational databases (e.g. SQL Server 2008, 2012, MySQL) - Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery, NET, MVC, Web APIs) - Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks - Ability to complete tasks within critical timelines and work well in a fast-paced, high-energy environment - Strong understanding of software development lifecycle, from requirements through delivery - Familiarity with common stacks - Strong problem solving and troubleshooting abilities - Effective communication skills, both verbal and written - Self-motivated and self-directed, with the ability to multi-task - Enthusiastic about learning technology and expanding job knowledge - Willing to jump in and help to resolve issues - Great attention to detail - Organizational skills - Problem Solving - Fostering Communication - Delegation - IT Troubleshooting - Client Focus - An understanding of HIPAA regulations desired   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Geographic Responsibility: While this role is based out of our office located in Reston, VA, you may live anywhere in the U.S. Type of Employment: Full-time, permanent FLSA Classification (USA Only): Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI-Remote
Category
Engineering
Job Locations US-VA-Reston
ID 2022-1381
JOB TITLE: Technical Delivery Lead, Application JOB LOCATION: Reston, Virginia 20191 REQUIRED TRAVEL: None HOURS: Full-time  REPORTS TO: Technical Delivery Manager, Application JOB DUTIES: - Review, analyze and recommend modifications per requirements and delegate work among the team to code, test, debug, and deploy - Work closely with the Delivery Managers and the Customer Success organization to understand customer requirements - Translate customer requirements into technical architecture, identify subsystems and components as well as updates to product roadmaps - Collaborate with product, engineering and database teams to develop a technical approach consistent with the company’s strategic vision - Identify, communicate, and assist with resolving any technical impediments and dependencies (internal and external) - Serve as technical leadership of projects with skills in coordination, troubleshooting, identification of issues, risks, and schedules - Evaluate and prioritize data and information system requirements in coordination with the business process owners - Develop and maintain an intimate knowledge of the customer’s requirements and how it functions in the larger product ecosystem - Understand the complex data model of large Enterprise level system for providing tier II/III support - Work cross-functionally to ensure the highest level of support and responsiveness is applied - Implement the vision for continuous improvement of support tools, infrastructure, and processes, with an emphasis on proactive planning, promoting a customer-focused support culture and improving the accountability of delivering effective technology support services - Collaborate with engineering and product management to continuously improve the quality of products - Use deep technology experience to troubleshoot and resolve complex technical issues - Lead calls with India-based development and support teams to oversee resolution of priority issues - Be an active member of the change and problem management teams responsible for increased call avoidance, improved product use and decreased end-user downtime - Design and implement improved technical support processes and operations - Document and communicate the processes, policies and procedures for providing technology support - Perform Trending and Root Cause Analysis on reports and statistical data to identify and develop strategies for addressing chronic technology support issues - Mentor new members to the team as needed     EXPERIENCE AND EDUCATION REQUIREMENTS: Bachelor of Science in Computer Science, Electrical Engineering, Computer Engineering, or a closely related field (foreign equivalent is acceptable) plus 5 years of demonstrated employment experience in unit and integration testing, addressing application issues, and improving processes to ensure successful delivery. Employment experience must include: - A minimum of 5 years of demonstrated employment experience in ASP.NET, MVC, JavaScript, jQuery, Web API, WCF, C#, and SQL Server - A minimum of 5 years of demonsrated employment experience in resolving technical issues - A minimum of 5 years of demonstrated employment experience in UI design, development, and unit testing - A minimum of 5 years of demonstrated employment experience in requirements gathering - A minimum of 5 years of demonstrated employment experience communicating and collaborating with internal teams to develop technical approaches   HealthEdge® provides modern, disruptive technology that delivers for the first time, a suite of products that enables healthcare payors to leverage new business models, improve outcomes, drastically reduce administrative costs and connect everyone in the healthcare delivery cycle. Our next-generation enterprise product suite, HealthRules®, is built on modern, patented technology and is delivered to customers via the HealthEdge Cloud or on-site deployment. An award-winning company, HealthEdge empowers payors to capitalize on the innovations, challenges and opportunities that await in the new healthcare economy. For more information, visit http://www.healthedge.com.   HealthEdge is an Equal Opportunity Employment/Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or any other characteristics protected by law.   #LI-Remote
Category
Engineering
Job Locations US-VA-Reston
ID 2022-1380
JOB TITLE: Senior Data Integrations Analyst JOB LOCATION: Reston, Virginia 20191 REQUIRED TRAVEL: None HOURS: Full-time  REPORTS TO: Lead Data Integrations Analyst JOB DUTIES: - Responsible for building end-to-end solutions and understanding of data transformation as it flows through key business processes and supporting development of enterprise software of Altruista Health’s product suite. - Perform design mappings (extracting, transforming and loading data) and ETL transformations from a variety of data formats to include JSON, XML, BSON, CSV, TXT, and EDI and structure into enterprise-scale databases. - Collaborate with Project Managers to manage scope, customer expectations, technical requirements, and provide input into the project plan by identification of risks, dependencies, and stakeholders. - Collaborate and support internal stakeholders to develop acceptance criteria and a plan to facilitate user acceptance testing to ensure that the solution meets business needs. - Analyze, design, optimize, and enhance EDI applications in various formats that include standard HIPAA Electronic Data Interchange (EDI) 278, 834, 837 and other proprietary formats. - Initiate, conduct and facilitate discussions with multiple stakeholders, and translate the results, document and communicate requirements and issues to the TechOps and Engineering Teams. - Perform technical analysis, query databases and do data mining in various modules in GuidingCare. - Provide the global Product Support Team with guidance and technical knowledge on reported issues. - Document and maintain the APIs (Application Programming Interface) and help the clients to implement these interfaces. - Analyze issues in API calls that include various error codes in 4xx series and business logic validation. - Communicate and collaborate with clients for any issues/enhancements associated with data integrations. - Maintain data integration documentation and process flow of all data interfaces. - Work with the Product Managers to map detailed technical requirements to key strategic business goals related to the product roadmap. - Provide input into the definition and management of technical project plans. - Provide training, internal and external (client), relative to Altruista Health data integration solutions and operational procedures; acts as a mentor to newly hired Altruista Health employees. - Provide feedback of storage infrastructure and application designs to ensure they are aligned with business requirements. - Provide input to the global QA Team’s test strategy and approach to ensure that the designed solutions satisfy the business requirements.   EXPERIENCE AND EDUCATION REQUIREMENTS: Master of Science in Computer Science, Information Systems, or a closely related field (foreign equivalent is acceptable) plus 1 year of employment experience in data analysis and data management. Employment experience must include: - A minimum of 1 year of demonstrated employment experience in SQL Server, MySQL, Python, and JavaScript. - A minimum of 1 year of demonsrated employment experience preparing business requirements documents and designing workflows. - A minimum of 1 year of demonstrated employment experience formulating key performance indicators (KPI’s). - A minimum of 1 year of demonstrated employment experience preparing SQL queries. - A minimum of 1 year of demonstrated employment experience documenting API structure for various APIs.   HealthEdge® provides modern, disruptive technology that delivers for the first time, a suite of products that enables healthcare payors to leverage new business models, improve outcomes, drastically reduce administrative costs and connect everyone in the healthcare delivery cycle. Our next-generation enterprise product suite, HealthRules®, is built on modern, patented technology and is delivered to customers via the HealthEdge Cloud or on-site deployment. An award-winning company, HealthEdge empowers payors to capitalize on the innovations, challenges and opportunities that await in the new healthcare economy. For more information, visit http://www.healthedge.com.   HealthEdge is an Equal Opportunity Employment/Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or any other characteristics protected by law.   #LI-Remote
Category
Engineering
Job Locations US-Remote
ID 2022-1375
Position Overview: DevOps Engineers are IT professionals who collaborate with software developers, system operations and other IT staff members to deploy and operate our systems and manage code releases. They cross and merge the barriers that exist between software development, testing and operations teams and keep existing networks in mind as they design, plan, test & monitor. DevOps Engineer will be responsible for continuous integration, deployment, monitoring and troubleshoot/resolve issues in our dev, test and productions environments. Responsibilities range from building resilient systems and creating repeatable processes to application performance monitoring and environment automation.  The selected candidate will have strong communication skills, a dedication to working with teammates to create great solutions, and a willingness to participate in an afterhours on-call rotation. Your Impact: - Understand the goals of DevOps, plan and implement changes in legacy and brown-field projects. Advise Developers, QA, Project Management and Client Services on DevOps best practices. - Implement non-disruptive changes, where possible and on-board stakeholders with disruptive changes, where it is required. - Implements self-service on all levels of company to make DevOps work invisible. - Work alongside/Collaborate with project managers to facilitate planning processes & spring deliverables. - Contributes to the development of estimates and operational requirements to enable accurate planning with realistic timelines. - May interact with client partners and vendors in coordination with project managers to provide technical solutions that address user needs. - Utilizes a systematic approach when gathering, analyzing and documenting client requirements, while also managing change processes as a result. - Writes and communicates functional and technical requirements and specifications for project implementations. - Creates and maintains automated systems for continuous integration and continuous delivery. - Creates and maintains monitoring and alerting solutions to ensure that any unexpected issues are promptly identified and escalated. - Evaluates existing applications and platforms and provides recommendations for improving performance & reliability by conducting gap analysis, identifying feasible alternative solutions, and assisting in the scope of modifications. - May perform automated load & stress tests and address any issues. - May participate in the development of contingency plans including reliable backup and restore procedures, automatic failover, etc.  What You Bring: - Bachelor's degree in Programming, Systems Engineering, Computer Science or other related field or equivalent work experience - Candidate must have 2+ years’ DevOps experience with Windows, SQL Server, .NET or .NET Core and Azure background - Excellent understanding of Azure DevOps - Basic experience with PowerShell. - Experience and excellent understanding of CI/CD pipeline - Basic understanding and some experience with modern Cloud technology (Azure is preferred, but candidates with experience in other cloud provides are considered) - Understanding of networking and SOA - Experience with application & infrastructure monitoring - Experience with containers (Docker) is a plus but not required - Excellent communications skills with the ability to share insights and expectations with clients, stakeholders, and colleagues, both locally and remote - Knowledge of an agile team environments and processes. - Experience with troubleshooting and problem-solving production environments and issues. - Ability to adapt to a changing and rapidly growing environment. - Willingness to participate in an afterhours on-call rotation.   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Geographic Responsibility: While Burgess is located in Alexandria, VA you may live anywhere in the U.S. Type of Employment: Full-time, permanent Travel%: 0 FLSA Classification (USA Only): Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI-Remote
Category
Engineering
Job Locations US-Remote
ID 2022-1349
Position Overview:   Reporting to VP, Solution Engineering, the position of Resource Manager has, as its primary goal the assurance of continual optimization of operational effectiveness of the Solution Engineering group. The Resource Manager will be expected to assist the Solution Engineering leadership team in the realization of this primary goal through supporting initiatives and processes by managing allocation of resources vs. client demands, identifying opportunities for process improvement, creating appropriate documentation, creating/improving training material/methodologies and supporting management information and reporting processes. The person serving in this role is responsible for driving operational efficiency throughout the Solution Engineering group with responsibilities including but not limited to: - Own and manage the process of identifying technical resources to a variety of projects (e.g. software engineers, quality engineers, Scrum Masters) - Own and manage the process of technical effort estimation for a variety of projects - Assist consulting leadership team to build a high-performing, cross-functional team, based on a federated model, that drives organizational performance and ability to scale - Develop optimization changes to Solution Engineering processes to improve efficiency, quality, service and profitability - Building training, coaching & learning material in conjunction with Directors/Managers and Education Services leadership - Be responsible for organizing coaching/training and oversee development of core skills and subject matter expertise as laid down in Consulting job family (as amended from time to time) This position is an individual contributor role.   Your Impact: - Resource Management & Optimization - Resource planning and allocation - Assigning people to projects based on their skills, previous experience, availability, or project budget.  - Capacity planning– Make sure that Solution Engineering has enough capacity to deliver upcoming projects. - Supporting VP Solution Engineering in ongoing project resource managementefforts including but not limited to employee over / under utilization, uneven workload, or inappropriate resource assignment. - Hiring & Resource Optimization - Act as an advisor to VP Solution Engineering to project new hire requirement and training needs. - HR – Work closely with Talent Acquisition/HR team to create requisitions and coordinate interviews of suitable candidates in conjunction with Directors/Managers. - PMO – Oversight of all projects to ensure all employees have clearly defined duties for their projects. Coordinating re-allocation of resources or assigning new resources. - Sales – Planning team capacity and forecasting recruitment needs.  - Business Process Optimization - Support the development and operationalizing of departmental processes and initiatives by working with Solution Engineering leaders and PMO to help define requirement of playbooks and other process documentation for such initiatives - Recommend changes to address deficiencies and/or further improve and streamline processes based on analytical findings. - Training Initiatives - In conjunction with consulting Directors & Managers, identify the training and development needs of the internal consulting staff and contract resources. - Responsible for creating training and learning material, in conjunction with Trainer, Directors, Managers and Education Services team - Assist with developing effective reporting tools for the department - Additional duties as assigned or required (Could require client interaction and billable work as assigned from time to time) What You Bring: - Bachelor’s degree. - 5+ years of experience in a role with direct responsibility for technical resource assignment and process management within a software development or consulting organization - Experience in the software development lifecycle of commercial software products.  Fluence in Agile methodology. - Experience within the healthcare insurance, healthcare technology, or related industry is preferred. - Excellent analytical and problem-solving skills.  Ability to negotiate solutions to complex issues that satisfy the needs of a diverse group of constituents. - Proficiency in negotiating and managing conflict. - Passionate about producing high-quality work and customer delight. - Exceptional verbal and written communication skills. - Ability to influence others in a matrixed environment. - Flexible in adapting to changing priorities. - Self-motivated, proactive and able to work well under pressure in a fast-paced, results-oriented environment. - Ability to challenge status-quo in order to continuously improve processes and offerings. - Proficiency working with Microsoft Office applications such as Word, Excel and PowerPoint. - Comfort working with Professional Services Automation applications such as OpenAir Bonus Points: - Ability to navigate and operate in SmartSheets and Salesforce. - HealthRules Payor experience - Six Sigma experience or certification   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Geographic Responsibility: A candidate within commuting distance to Burlington, MA is preferred.  The job will involve a mix of remote work and working from the Burlington, MA headquarters. Type of Employment: Full-time, permanent Travel%: 20% FLSA Classification (USA Only): Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI-Remote
Category
Administrative/Clerical
Job Locations US-Remote
ID 2022-1346
Position Summary: The Data Science team is looking for a Data Analyst who will be responsible for working closely with the Data Platform teams to design, develop and maintain metrics, reports, analyses and dashboards. The ideal candidate will bring expertise in making complex data understandable, usable and accessible to our customers and leadership. You will decide which visualizations will make the most impact in deriving meaningful insights and provide actionable intelligence. Experience with Python and SQL are required. Your Impact: - Wear multiple hats as a data engineer, a visualization designer and a data analyst. - Make decisions on complex issues regarding technical approach for dashboard and reporting components. - Build and optimize reports/dashboards and associated semantic data layer as per business specifications. - Bring an operations mindset to enable batch/real-time analytical solutions that leverage emerging technologies. - Focus on collecting, parsing, managing, and automating data feedback loops in support of business innovation. What You Bring: - 5+ years’ experience and a bachelor’s degree or 3+ years’ experience and a Masters in CS, data engineering or other related fields. - 3+ years of proficiency in performing data analytics and building visualizations, user interfaces and data algorithms. - Experience ingesting data from various types of data stores like SQL and NoSQL databases, key value stores, blob/file stores. - Knowledge of database systems, big data concepts and cluster computing frameworks (e.g. Spark, Hadoop, or other tools) - Experience with Agile, Continuous Integration, Continuous Deployment, Test Driven Development, Git   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. Type of Employment: Full-time, permanent FLSA Classification (USA Only): Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI-Remote
Category
Engineering
Job Locations IN-Pune
ID 2022-1343
Job Description - Work with Application Development, Information Security, Infrastructure Provisioning, and Operations team to provide fully automated build and Container deployment routines for development, QA, SIT  UAT, and production environments to deliver One Click Deployment solutions. - Lead the development effort of automated, containerized application platform solution with a focus on application, infrastructure including networking, storage, virtualization, security, logging, monitoring, and high availability - Understand the application to develop and Build Immutable Infrastructure for DevOps tool chain relationship, implement templates across environment to support CI/ CD pipeline, Monitoring & Autoscaling. - Provide requirements and suggestions, monitor the requirement changes, understand the complexity, plan the release execution, and guide resources to bring the successful completion of release deployment goals and objectives. - Work closely with delivery and architecture team, help develop plans; identify development and project risks and collaborate on mitigation strategies. - Assist in effort estimation and planning by communicate effectively with all the stakeholders Lead team to rollout DevOps engineering and capacity planning exercises. - Mentor and guide junior members in the team. - Responsible for implementing and driving best practices for enterprise deployments and software development lifecycle automation. - Verify the functionality of components and services and ensures deployment meets stake holder expectations. - Implement processes to standardize best practices and procedures, capacity planning and risk mitigation. - Collaborate with technical/business teams assess requirements and recommend solutions.   Benefits Qualifications: Bachelor’s degree BE/B Tech or Equivalent experience   Experience: 10+ years of solid system design, Tools development and Leading Technical DevOps implementation experience.   Desired Skill: - Experience in building infrastructure to detect problems, monitor health and performance of servers - Experience scaling infrastructure that interacts with 3rd party services, large-volume consumer web infrastructure and security experience - Multi-platform CI awareness a plus - Strong communication skills to interact with Agile team members - Ability to communicate effectively with thoughtfulness and maturity - Expert and knowledgeable on IaaS, PaaS, SaaS models with modern terminology and relevance - Experience with Terraform, Python, NodeJS, Java - AWS & Azure / Docker / Kubernetes / Ansible / VMware - Expertise with building and managing a CI/CD environment (Jenkins, Code Pipeline, Atlassian toolset) - Expertise with AWS/Azure Serverless (Container and Kubernetes Services) - Terraform, CloudFormation - AWS S3, ElasticSearch - Automation to control and Cost Optimization in AWS and Azure
Category
Engineering
Job Locations US-VA-Reston
ID 2022-1321
JOB TITLE: Senior Business Analyst JOB LOCATION: Reston, Virginia 20191 REQUIRED TRAVEL: None HOURS: Full-time  REPORTS TO: Lead Business Analyst JOB DUTIES: - Apply knowledge of all phases of software development lifecycle, including QA Methodology and Test Automation. - Ensure the proper creation and managing of Jira tickets with reference to the application product features. - Create user story documents with reference to the traceability matrix. - Capture the acceptance for all the application requirements, and validate all the requirements with respect to the story documentation signed off by internal and external stakeholders. - Work on gap analysis between the two versions of the GuidingCare© application for client upgrades. - Demonstrate application product features and help the stakeholders to stay abreast with updates to the application product. - Participate in daily scrums, sprint planning meetings, sprint reviews and retrospectives with product managers, SME’s, and other stakeholders extracting requirements. - Communicate the status of projects externally and be proactive at identifying risks. - Capture the requirements and prioritize them along with respective stakeholders. - Break the requirements into smaller tasks or stories based on necessity. - Prepare and maintain the requirement traceability matrix.   EXPERIENCE AND EDUCATION REQUIREMENTS: Bachelor of Science in Computer Science, Information Systems, Electrical Engineering, or a closely related field (foreign equivalent is acceptable) plus 6 years of employment experience. Employment experience must include: - A minimum of 6 years of demonstrated employment experience in the healthcare industry. - A minimum of 6 years of demonstrated employment experience developing and implementing software testing, including working on backend testing. - A minimum of 6 years of demonstrated employment experience analyzing and documenting data requirements. - A minimum of 6 years of demonstrated employment experience performing testing during the software implementation and related analysis. - A minimum of 6 years of demonstrated employment experience with Microsoft SQL Server. - A minimum of 6 years of demonstrated employment experience determining business data requirements. - A minimum of 6 years of demonstrated employment experience analyzing software requirements. - A minimum of 4 years of demonstrated employment experience working in an Agile environment and participating in scrum meetings with software developers, software test engineers, and software design engineers. - A minimum of 4 years of demonstrated employment experience with JIRA. HealthEdge® provides modern, disruptive technology that delivers for the first time, a suite of products that enables healthcare payors to leverage new business models, improve outcomes, drastically reduce administrative costs and connect everyone in the healthcare delivery cycle. Our next-generation enterprise product suite, HealthRules®, is built on modern, patented technology and is delivered to customers via the HealthEdge Cloud or on-site deployment. An award-winning company, HealthEdge empowers payors to capitalize on the innovations, challenges and opportunities that await in the new healthcare economy. For more information, visit http://www.healthedge.com. HealthEdge is an Equal Opportunity Employment/Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or any other characteristics protected by law.  
Category
Professional Services
Job Locations IN-Hyderabad
ID 2022-1268
Test Engineer II Position Summary: As a Test Engineer II you will develop and execute exploratory, manual testing to ensure product quality. You will be involved in all aspects of software testing using appropriate testing methods to validate the quality of the requirements and development of our products. The successful candidate will be comfortable working across multiple application platforms and will be familiar with all aspects of software systems quality assurance and testing. What you will do: Ultimately, you will monitor all stages of software development to identify and resolve system errors to meet quality standards specified for regression, integration, manual, performance, and functional testing.   - Develop, execute and maintain manual test cases, and test plans that will validate Medicare/Medicaid claim editing and pricing according to the application specifications - Participate in daily sprint planning - Execute front-end and back-end tests, including Web and API testing using Postman - Work in an agile, fast-paced, two-week sprint release cycle - Process Management - Work with developers, SMEs, product owners, to understand business requirements and resolve application issues  - Produce reports and documentation for testing efforts, results, activities, data logging, and tracking - Develop, enhance, and document UI and API testing methodologies - Database - Analyze and query multiple, complex databases - Verify that databases are set up and populated with the correct test data - Test Case Creation/Test Plan Execution - Estimate, prioritize, plan, and coordinate testing activities - Execute manual and or automated component, functional, system, integration, performance, and regression testing according to the test plan and established timelines - Leverage technical analytical skills and tools to assist in resolving application responsiveness issues - Familiarity or experience Gherkin language (BDD) - Communicate test progress, results, and project relevant information to team members and management on a frequent basis - Review requirements, specifications, and technical design documents to provide timely and meaningful feedback   What You Bring: - BS/MS degree in Computer Science, Engineering or equivalent experience - 3-4 years of STLC experience in an Agile environment - Hands-on experience with at least 2 programming languages - Experience with technical mentoring and coaching - Ability to research new technology and solutions and implement it in the automation project - 2+ years of experience in implementing OOP concepts - 2+ years of CI/CD experience - 2+ years of Cloud technology experience Bonus Points: - Healthcare knowledge a plus but not required - Experience with change management tools such as Atlassian products  
Category
Information Technology
Job Locations US-Remote
ID 2022-1224
Position Overview: Healthedge is looking for a Senior Java Developer who is passionate about solving real world business problems to join our team. As a Senior member of the team, you will be working on developing solutions that help our customers integrate with our product suite.  You will be working as a problem solver with plenty of unique assignments within the department. You will be a key member involved with design discussions, coding on the backend and working heavily with the database and Java and Enterprise Integration technologies. You will be an experienced Java developer with background in Service Oriented Architecture (SOA) and enterprise application integration (EAI) concepts and development.  You will be responsible for the design, implementation, and development within Java, on the OSGi Karaf platform and WebLogic Application Server platform. You will be involved in all phases of software development including requirements definition, design, architecture, development, testing, and integration to bring cutting edge technologies to market. As “great to have” you are familiar with Micro Services Architecture, software design principles and best engineering practices, as well as continuous integration practices and tools.   HealthEdge provides the only modern, enterprise-class software platform for healthcare payors. Using the patented HealthRules software suite, health plans, health insurance companies, and other payors can finally respond to new business opportunities and market changes in hours, not months or years, while drastically reducing both IT and operational costs. HealthRules is the most modern, scalable, and cost-effective technology in the industry. HealthEdge is the only choice for payors to survive and thrive in the emerging healthcare economy.  Responsibilities: - Work as part of agile team to implement new features according to the requirements while adhering to the best coding development standards - Conduct detailed designs and lead design whiteboarding and creation of solution architecture. - Lead in work-breakdown of tasks - Lead peer reviews of design and code - Coordinate release management and bug triaging. - Lead Technical discussions with HealthEdge Customers to find the best possible solutions. - Conduct bug fixing, Implement configuration migration process and other UAT readiness technical task - Perform data loads for UAT readiness and during UAT as requested by the UAT plan - Supports resolution of UAT identified issues and their triage. - Contributes authoring the Implementation Operational Information and (for Support team) and companion spreadsheet for feeds - Performs configuration migration process and another PROD readiness technical task - Performs data loads for PROD readiness. - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII. Requirements: - BS/BA in CS or related field. - Excellent analysis, consulting and communication skills. - Previous experience with in customer-facing roles on professional services engagements. - Minimum of 6 years of development experience in Java/J2EE technologies. - Hands-on experience with XML, Web Services (SOAP, WSDL, etc.), JMS, and SQL. - Experience in complex data analysis, data migrations, and system integration of software products into complex IT environments - Development experience on the Linux operating system and Weblogic Application Server. - Experience working with integration middleware or enterprise system bus (ESB) technologies such as Spring Integration or Apache Camel and OSGI containers like Apache Karaf. - Experience with Design Patterns and Enterprise Integration Patterns, including file transfers, messaging, routing, transforming, enriching, etc. - Experience with source control software (Bitbucket), unit testing (JUnit), and build automation/CI (Jenkins). - Experience in the health insurance industry (Payors) preferred. - Experience with agile development methodology such as SCRUM or Kanban. - Travel for this position is typically less than 10 %     HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. Type of Employment: Full-time, permanent Travel%: 0 FLSA Classification (USA Only): Exempt Budget/Revenue Responsibility: Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI-Remote 
Category
Engineering