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JOB TITLE: Service Delivery Manager
JOB LOCATION: Company Headquarters located in Burlington, MA 01803; REMOTE EMPLOYMENT AVAILABLE FOR THIS POSITION. TELECOMMUTING FROM ANYWHERE IN THE UNITED STATES IS POSSIBLE.
REQUIRED TRAVEL: Limited domestic travel as needed.
Why HealthEdge?
The U.S. healthcare industry is a massive and essential sector, valued at $4.4 trillion. It offers around 1.8 million job openings in the healthcare tech industry annually. This reflects the industry's vast opportunities and the growing need for technological advancements.
Specifically, the U.S. health insurance industry, where HealthEdge operates, is valued at $1.1 trillion. This sector is known for its stability and sustainability, often remaining resilient during economic downturns and other challenging events.
- Impact and Scale: HealthEdge serves over 81 million lives by ensuring their health insurance claims are processed quickly and accurately. With more than 130 customers and over 100 third-party...
Why HealthEdge?
The U.S. healthcare industry is a massive and essential sector, valued at $4.4 trillion. It offers around 1.8 million job openings in the healthcare tech industry annually. This reflects the industry's vast opportunities and the growing need for technological advancements.
Specifically, the U.S. health insurance industry, where HealthEdge operates, is valued at $1.1 trillion. This sector is known for its stability and sustainability, often remaining resilient during economic downturns and other challenging events.
- Impact and Scale: HealthEdge serves over 81 million lives by ensuring their health insurance claims are processed quickly and accurately. With more than 130 customers and over 100 third-party...
Why HealthEdge?
The U.S. healthcare industry is a massive and essential sector, valued at $4.4 trillion. It offers around 1.8 million job openings in the healthcare tech industry annually. This reflects the industry's vast opportunities and the growing need for technological advancements.
Specifically, the U.S. health insurance industry, where HealthEdge operates, is valued at $1.1 trillion. This sector is known for its stability and sustainability, often remaining resilient during economic downturns and other challenging events.
- Impact and Scale: HealthEdge serves over 81 million lives by ensuring their health insurance claims are processed quickly and accurately. With more than 130 customers and over 100 third-party...
Company Overview:
Wellframe is a digital health management platform that helps health plans offer convenient and personalized resources to their members, such as a mobile app, a staff dashboard, and care and navigation programs. Wellframe also provides data science and analytics to measure and improve member engagement and experience. The platform is designed to empower health plans to extend their reach across more critical touchpoints, uncover valuable health insights, and deliver modern member services that improve member engagement and experience.
Wellframe’s Digital Health Management solutions have...
HealthEdge is a cutting-edge software company focused on providing next-generation core administration and care coordination for transformative health plans. Within our Operations group, the Database Administration team is responsible for
Position Summary:
The Application Support Engineer is a seasoned individual who will join the customer support team to provide application support for state-of-the-art healthcare applications. The ideal candidate will have experience providing customer facing support for enterprise SaaS solutions with a drive to challenge their abilities and to develop deep product expertise. As part of the Support Engineering team, you will utilize a wide range of technologies combined with deep knowledge of HealthEdge’s products to provide exceptional customer support.
Your Impact:
• Recognize and analyze problems of high complexity, and communicate findings to customers and product development
• Manage multiple requests with competing...
Position Summary:
The Application Support Engineer is a seasoned individual who will join the customer support team to provide application support for state-of-the-art healthcare applications. The ideal candidate will have experience providing customer facing support for enterprise SaaS solutions with a drive to challenge their abilities and to develop deep product expertise. As part of the Support Engineering team, you will utilize a wide range of technologies combined with deep knowledge of HealthEdge’s products to provide exceptional customer support.
Your Impact:
• Recognize and analyze problems of high complexity, and communicate findings to customers and product development
• Manage multiple requests with competing...
What you will do
- Build data pipelines to assemble large, complex sets of data that meet non-functional and functional business requirements
- Build analytical tools to utilize the data pipeline, providing actionable insight into key business performance including operational efficiency and business metrics
- Work closely with data architect, SMEs and other technology partners to develop & execute on the data architecture and product roadmap
- Work with stakeholders including the leadership, product, customer teams to support their data infrastructure needs while assisting with data-related technical issues.
- Act as a subject matter...
Why HealthEdge?
The U.S. healthcare industry is a massive and essential sector, valued at $4.4 trillion. It offers around 1.8 million job openings in the healthcare tech industry annually. This reflects the industry's vast opportunities and the growing need for technological advancements.
Specifically, the U.S. health insurance industry, where HealthEdge operates, is valued at $1.1 trillion. This sector is known for its stability and sustainability, often remaining resilient during economic downturns and other challenging events.
- Impact and Scale: HealthEdge serves over 81 million lives by ensuring their health insurance claims are processed quickly and accurately. With more than 130 customers and over 100 third-party...
Why HealthEdge?
The U.S. healthcare industry is a massive and essential sector, valued at $4.4 trillion. It offers around 1.8 million job openings in the healthcare tech industry annually. This reflects the industry's vast opportunities and the growing need for technological advancements.
Specifically, the U.S. health insurance industry, where HealthEdge operates, is valued at $1.1 trillion. This sector is known for its stability and sustainability, often remaining resilient during economic downturns and other challenging events.
- Impact and Scale: HealthEdge serves over 81 million lives by ensuring their health insurance claims are processed quickly and accurately. With more than 130 customers and over 100 third-party...
Why HealthEdge?
The U.S. healthcare industry is a massive and essential sector, valued at $4.4 trillion. It offers around 1.8 million job openings in the healthcare tech industry annually. This reflects the industry's vast opportunities and the growing need for technological advancements.
Specifically, the U.S. health insurance industry, where HealthEdge operates, is valued at $1.1 trillion. This sector is known for its stability and sustainability, often remaining resilient during economic downturns and other challenging events.
- Impact and Scale: HealthEdge serves over 81 million lives by ensuring their health insurance claims are processed quickly and accurately. With more than 130 customers and over 100 third-party...
Wellframe is a digital health management platform that helps health plans offer convenient and personalized resources to their members, such as a mobile app, a staff dashboard, and care and navigation programs. Wellframe also provides