At Wellframe, we reimagine healthcare relationships through a new approach that uses high-tech to deliver the high-touch support people need, when and where they need it. We call it Digital Health Management. Our comprehensive suite of Digital Health Management solutions for care management, advocacy, and navigation help organizations forge more meaningful connections with members, across their healthcare journey.    Wellframe was founded to counter a pressing industry problem: the healthcare system has struggled to find ways to support people in between care settings, at scale. We believe health plans are in the best position to advocate for their members as they navigate their health and care, but know that technology alone can’t help us achieve this ambition. That’s why our team of physicians, clinicians, public health experts, data scientists, and healthcare industry experts ensure our patented technology works in service of the person-to-person connections that make healthcare work best.     Position Title: UAT Analyst   Role Overview: We are looking for a UAT Analyst to join our team. The UAT Analyst will work with the Customer Success Organization and be responsible for executing test cases and documenting results during the software development process. This position will work closely with stakeholders across the Wellframe organization to ensure that the software quality meets end-user expectations. The ideal candidate will have experience with various testing tools and methodologies. They will also be able to create clear and concise test reports.     Areas of Responsibility:    - Work with stakeholders to understand areas of risk and concern that need to be tested for the upcoming product releases - Analyze and comprehend business requirements and acceptance criteria for product releases and translating those requirements into actionable test scripts  - Work with business stakeholders and the testing automation team  to build out a scalable approach to regression testing - Execute test scripts of new product releases against business requirements to ensure software meets acceptance criteria and is free from defects  - In partnership with Product, Engineering, and QA teams, perform usability testing on new and updated product features - Identify, document, and track defects found during testing, using a bug-tracking system - Reviewing test results with stakeholders, Product, and Engineering teams to identify defects or usability issues - Participate in resolution/retesting of documented defects. - Track setup of requirements and configurations for UAT Environments - Formalize a measurement process for success - Create reporting to be consumed by stakeholders of tested areas, scope tested and issues found - Participate in post-mortem reviews to identify areas for improvement - Research and document any customer-specific workflows to ensure thoroughness of testing   Education, Experience, & Skills Required [hard skills]: - Bachelor’s degree in computer science, information technology, or related field - 3+ years professional experience in software testing or quality assurance - Experience with both manual and automated testing tools - Experience with regression testing - Experience working in an Agile/Scrum environment - Experience working across a diverse set of internal stakeholders - Experience in a ‘Health Tech’ Environment is a plus, but not required.   Behaviors & Traits Required[soft skills]: - Excellent analytical and problem-solving skills - Detail-oriented with strong organizational skills - Excellent communication skills - Creatively find ways to think about and test the software   This posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee and any percentages listed are approximate. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.   Wellframe, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by local, state, or federal laws, rules, or regulations. 

JOB TITLE: Business Systems Analyst JOB LOCATION: Burlington, Massachusetts 01803 REQUIRED TRAVEL: None REPORTS TO: Team Lead Production Development HOURS: Full-time – requires 15% - 20% of after-business hours activities involving supervision of production deployments REQUIRED DUTIES: - As a part of an agile team, design and develop solutions according to requirements with highest quality - Develop features using Shell, Python, Angular, and Java in a Linux environment - Research issues in customer environments and provide solutions - Communicate with customers and other internal and external stakeholders to coordinate and schedule configuration and other fixes - Practice and promote test driven development and test automation - Practice and promote DevOps principles and methodology, CI/CD and automated DevOps pipelines - Perform client-facing consulting and delivery of maintenance releases and patches of the HealthRules products - Handle requirements gathering, facilitate client sessions, triage service delivery issues, and obtain client acceptance on delivered services - Monitor and analyze Production business transactions and drive resolution and product improvements - Act as a single point of contact for customers for on-going projects - Work with cross-functional team throughout the life cycle of product fixes and delivery - Work with other team members to identify software, tools, and processes required to achieve the tasks efficiently - Measure and monitor progress to ensure application releases are delivered on time, and that they meet or exceed expectations - Produce Deployment, Playbooks and Implementation Plans - Participate in CCB [Change Control Board] meetings to discuss release scope and/or roadblocks - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern the handling of PHI and PII EXPERIENCE AND EDUCATION REQUIREMENTS: Master of Science in Computer Science, Information Technology, Electrical Engineering or a closely related field (foreign equivalent is acceptable) plus 2 years of employment experience in technical business analysis. Employment experience must include: - A minimum of 2 years of demonstrated experience in client/customer-facing consulting, including working with clients/customers, product management teams, and internal and external stakeholders to communicate product design and implementation plans - A minimum of 2 years of demonstrated experience in SQL and Oracle - A minimum of 2 years of demonstrated experience in Linux - A minimum of 2 years of demonstrated experience analyzing functional needs and gathering requirements - A minimum of 2 years of demonstrated experience designing and developing features and solutions to improve product quality - A minimum of 2 years of demonstrated experience understanding client/customer user issues and translating issues into problem statements for further investigations by Engineering teams - A minimum of 2 years of demonstrated experience working in an agile framework   HealthEdge® provides modern, disruptive technology that delivers for the first time, a suite of products that enables healthcare payors to leverage new business models, improve outcomes, drastically reduce administrative costs and connect everyone in the healthcare delivery cycle. Our next-generation enterprise product suite, HealthRules®, is built on modern, patented technology and is delivered to customers via the HealthEdge Cloud or on-site deployment. An award-winning company, HealthEdge empowers payors to capitalize on the innovations, challenges and opportunities that await in the new healthcare economy. For more information, visit http://www.healthedge.com. HealthEdge is an Equal Opportunity Employment/Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or any other characteristics protected by law.       #LI-Remote

JOB TITLE: Senior Java Engineer JOB LOCATION: Burlington, Massachusetts 01803; REMOTE EMPLOYMENT IS AVAILABLE. TELECOMMUTING FROM ANY LOCATION IN THE UNITED STATES IS POSSIBLE FOR THIS POSITION. REQUIRED TRAVEL: None. REPORTS TO: Director of Engineering REQUIRED DUTIES: - Work as part of agile team to implement new features according to the requirements while adhering to the best coding development standards; - Conduct detailed designs and lead design whiteboarding and creation of solution architecture; - Lead in work-breakdown of tasks; - Lead peer reviews of design and code; - Coordinate release management and bug triaging; - Lead technical discussions with HealthEdge Customers to find the best possible solutions; - Conduct bug fixing, implement configuration migration process and other UAT readiness technical tasks; - Perform data loads for UAT readiness and during UAT as requested by the UAT plan; - Support resolution of UAT identified issues and their triage; - Contribute to authoring the Implementation Operational Information and (for Support team) and companion spreadsheet for feeds; - Performs configuration migration process and another PROD readiness technical tasks - Performs data loads for PROD readiness; and - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII. EXPERIENCE AND EDUCATION REQUIREMENTS: Bachelor of Science in Computer Engineering, Information Technology, or a closely related field (foreign equivalent is acceptable) plus 6 years of progressive employment experience in software development. Employment experience must include: - A minimum of 6 years of demonstrated employment experience handling requirement gathering and analysis, documenting technical requirements, and designing, developing, and testing software applications. - A minimum of 6 years of demonstrated employment experience in software development using Java/J2EE technologies. - A minimum of 6 years of demonstrated employment experience with XML and Web Services. - A minimum of 6 years of demonstrated employment experience working with integration middleware or enterprise system bus (ESB) technologies such as iWay, Spring or Apache Camel. - A minimum of 6 years of demonstrated employment experience developing on the Weblogic Application Server. - A minimum of 2 years of demonstrated employment experience with source code management using GitHub and build automation/CI (Jenkins). - A minimum of 2 years of demonstrated employment experience with real time messaging systems in JMS using Kafka. - A minimum of 2 years of demonstrated employment experience with Linux.   HealthEdge® provides modern, disruptive technology that delivers for the first time, a suite of products that enables healthcare payors to leverage new business models, improve outcomes, drastically reduce administrative costs and connect everyone in the healthcare delivery cycle. Our next-generation enterprise product suite, HealthRules®, is built on modern, patented technology and is delivered to customers via the HealthEdge Cloud or on-site deployment. An award-winning company, HealthEdge empowers payors to capitalize on the innovations, challenges and opportunities that await in the new healthcare economy. For more information, visit http://www.healthedge.com. HealthEdge is an Equal Opportunity Employment/Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or any other characteristics protected by law.     #LI-Remote

JOB TITLE: Software Engineer II JOB LOCATION: FULL REMOTE EMPLOYMENT AVAILABLE. TELECOMMUTING FROM ANYWHERE IN U.S. IS OPTION FOR THIS POSITION. BUSINESS NEED TO REPORT TO RESTON, VA OFFICE POTENTIAL. REQUIRED TRAVEL: None. REPORTS TO: Technical Lead JOB DUTIES: - Support clients that use our GuidingCare® platform. - Participate in all phases of software development life cycle including quality assurance and testing. - Confer with users to gather information, analyze technical assistance requests, and use deep technology skills and experience to troubleshoot and resolve technical issues, including Tier II/III support and problem resolution. - Prioritize and communicate product defects and enhancements to development teams. - Ensure the highest level of support and responsiveness is applied to company’s nationwide customer base. - Implement continuous improvement of support tools, infrastructure, and processes, with an emphasis on proactive planning, promoting a customer-focused support culture and improving the accountability of delivering effective technology support services. - Build and maintain close relationships with customers while consistently monitoring feedback and levels of customer satisfaction. - Collaborate with engineering and product management to continuously improve the quality of products. - Think creatively and contribute holistically to the system implementation and development lifecycle. - Participate as active member of the change and problem management teams responsible for increased call avoidance, improved product use, and decreased end-user downtime. - Communicate effectively and interact with both functional and technical personnel in solving complex business and technical problems. - Conduct Testing and Root Cause Analysis on reports and statistical data from Customer Support Services which is used to identify and develop strategies for addressing chronic technology support issues. EXPERIENCE AND EDUCATION REQUIREMENTS: Bachelor of Science in Computer Science, Information Technology, or a closely related field (foreign equivalent is acceptable) plus 5 years of progressive employment experience in information technology or a Master of Science in Computer Science, Information Technology, or a closely related field (foreign equivalent is acceptable) plus 2 years of progressive employment experience in information technology.   Employment experience must include: - Demonstrated employment experience gathering requirements to understand business needs. - Demonstrated employment experience working with healthcare data. - Demonstrated employment experience working with an SQLBI stack. - Demonstrated employment experience working with design, development, testing, documentation, and production support.   HealthEdge® provides modern, disruptive technology that delivers for the first time, a suite of products that enables healthcare payors to leverage new business models, improve outcomes, drastically reduce administrative costs and connect everyone in the healthcare delivery cycle. Our next-generation enterprise product suite, HealthRules®, is built on modern, patented technology and is delivered to customers via the HealthEdge Cloud or on-site deployment. An award-winning company, HealthEdge empowers payors to capitalize on the innovations, challenges and opportunities that await in the new healthcare economy. For more information, visit http://www.healthedge.com. HealthEdge is an Equal Opportunity Employment/Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or any other characteristics protected by law.     #LI-Remote

  Wellframe helps healthcare organizations support every aspect of health beyond the four walls of care delivery. We provide care transformation services, a patented engagement platform, clinical programs that support the clinical and social determinants of health, and rigorous measurement. Wellframe translates evidence-based, peer-reviewed guidelines and literature into an interactive daily checklist delivered to members through the Wellframe mobile app. As members engage with the Wellframe app, their data is shared in real time with their care team through the care team dashboard, which utilizes advanced algorithms to generate early intervention alerts. With secure two-way messaging, Wellframe facilitates long-term, trusted relationships between patients and care teams.   The Data & Analytics team within Wellframe then is responsible for enabling the organization to execute its mission on the basis of facts and a reliable trustworthy set of data. It is comprised of a Data Engineering team, responsible for our data pipelines and the ETL of data we receive from our customers and data we send them, an Analytics Engineering team, responsible for a curated data warehouse with trustworthy, reliable data as well as our Looker dashboards, reports and other data products we deliver to our customers, and the Data Science team, responsible for the insights generated from the operational metrics we track and the value story we can share with our customers.   Role Overview The Data Science team at Wellframe brings cutting-edge technologies to solve problems at the intersection of healthcare and technology. We work with large, multi-source datasets that include medical claims, mobile app, messaging and care management data. Our mission is to gain 360-degree insights into members’ lives both within and outside of the healthcare system, and to use these insights to build a better digital healthcare product that is tailored for specific member populations. Finally, we play a critical role in measuring the value Wellframe generates for our customers as well as their members.    We are seeking a Senior Manager, Data Science to lead a team of Data Scientists, manage the steady stream of business insights-generating analysis projects as well as guide the development of cutting edge machine learning models (e.g. NLP driven message routing, member targeting for care programs) to be implemented in our product and offerings. While a large portion of the day-to-day activities will be focussed on managerial, project management and stakeholder management responsibilities, the Senior Manager, Data Science is still expected to contribute to individual projects, conduct code reviews and stay abreast with the technical developments in the field.    Areas of Responsibility:  - Data Science project and delivery management (50%) - Oversee technical execution of multiple projects with occasional direct contributions to model development and analysis - Develop story around analysis results (for insights projects) - Create customer-ready slides to tell the story (for insights projects) - Assure on-time delivery - Conduct quality assurance and code reviews - Stakeholder and analysis request management (20%) - Work with various internal stakeholders to understand analysis goals and business requirements  - Translate requirements into analysis plan - Assign resources to projects and communicate delivery timeline  - Advancement of our Data Science tool kit and tech stack (20%) - Staying on top of latest model and library development - Development of an MLOps strategy - Guiding and/or building code foundation for implementation of the MLOps strategy - People management and coordination with other D&A teams (10%) - Regular development meetings with team members - Team meetings - Management meetings    Education, Experience, & Skills Required [hard skills]: - Bachelor’s degree in Business, Finance, Healthcare Administration, Data Science, Analytics, Statistics, Computer Science or a related field required; Master's degree preferred. - At least 3 years experience mentoring and leading Data Scientists. - At least 5 years experience scoping and running Data Science projects  - Project management experience in a consulting firm preferred - Working experience with MLOps - Hands-on experience with data science project management development life cycle - Deep expertise in Python programming - Deep knowledge of SQL and relational databases - Experience with visualization tools such as Looker, Tableau, Power BI, etc. - Experience working with product and/or agile teams - Working experience with healthcare data (e.g. medical & pharmacy claims, billing & diagnosis codes) preferred   Behaviors & Traits Required [soft skills]: - Ability to manage multiple high priority projects simultaneously and prioritize to meet key objectives - Experience working with a cross-functional team for problem resolution and model building - Experience working with product and/or agile teams - Strong analytical thinking - Strong attention to detail - Curious and creative - Excellent communication skills with a proven track record of communicating with internal and external stakeholders - Accepts feedback graciously, positive attitude and naturally curious - Stays up-to-date on industry best practices and new technologies - Passionate about our mission   This posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee and any percentages listed are approximate. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.   Wellframe, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by local, state, or federal laws, rules, or regulations. 

Position Summary: An infrastructure engineer is an individual who designs, builds, coordinates, and maintains the IT environment companies need to run internal operations, collect data, develop and launch digital products and achieve other business objectives. The Infrastructure Engineer will join the customer support team to provide infrastructure support for state-of-the-art healthcare applications. About The Role: As an Infrastructure Engineer, you will - Perform daily infrastructure checks and resolve day-to-day operational issues. - Ensure good coordination of IT changes without impacting business processes - Provide OS support (Linux and Windows) on VMware and Azure infrastructure - Provide support within the various Paas/Iaas components of the cloud frameworks, including OS, network, access, security and storage - Managing patching and package management, users and permissions. Disks, LVM and filesystems, OS-level networking - Perform application and BAU infrastructure changes - Deliver local infrastructure projects: builds, installations and configuration to best practice - Troubleshoot system and applications issues - Maintain documents, procedures and technical guides - Participate in Change, Incident and Problem management - Managing incidents and problems on a daily basis to minimize downtime on customer activities - Work with technical and business units across the organization as part of incident and change management - Ensure regular / recurring tasks and activities are managed efficiently and within defined time constraints - Maintain a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures What You Bring: - Bachelor’s degree in computer science, Electronics, or another relevant field - 2-4 years of experience working as system administrator or infrastructure engineer - Excellent written and oral communication skills with the ability to articulate concepts to a variety of audiences. - Comfortable working in a fast-paced, changing environment. - Basic or intermediate knowledge and system administration skills on Windows and/or Linux - Basic or intermediate understanding of network technologies and protocols - Ability to quickly ramp up on new cloud technologies and translate traditional and other cloud-related experience - Job requires flexibility to provide 24x7 on call client support on rotational basis  

Overview:   The Cloud Technology Manager will be responsible for managing the day-to-day operations of the Cloud Technology Team and system/network infrastructure. In conjunction of third-party IT vender, the IT Manager will maintain the accessibility, functionality, and security of all technology resources and is responsible for ensuring an outstanding level of customer service. What you will do: - Develops cloud services strategies and provides recommendations on how to transform business solutions using private and public cloud services, including models such as Infrastructure as a Service (IaaS), Lab as a Service (LaaS), and Platform as a Service (PaaS). - Provides consistency in the cloud computing business and service delivery models within the Source Product Line, including best practices, and frameworks enabling standardized cloud services capabilities to create, execute, and manage enterprise cloud business solutions to achieve lower total cost of ownership and to drive more cost-effective operations. - Manage Microsoft Azure Services - Work with DEVOPS and Development teams on automation and product delivery. - Perform configuration management and disaster recovery tasks on all environments. - Manage Change Control, Performance and availability of service and systems. - As Azure Cloud Manager you will be responsible for facilitating discovery sessions with both business and technical teams to review current business needs, infrastructure, processes and gather requirements for future enterprise needs and design architecture and solutions to meet the same. - Automation of all reoccurring tasks - Manage technical analysis, design, construction, and testing. Recommend, document and support delivery of secure IT solutions that fulfill specific organizational requirements while addressing major architectural concepts, principles, and other guidelines. What you bring: - 3 – 5 years of experience working in Azure Cloud Environment - Experience with container orchestration, Kubernetes, Docker, AKS - Knowledge of Azure resources and management: subscriptions, resource groups, VMs, storage accounts, load balancers, app gateway, vNets, subnets, private endpoints, dns, recovery services vaults - Understand networking in azure and security concepts with cloud defender, best practices for deployments, NSGs, ASGs, application deployments, PaaS services, database support. - You have an understanding and knowledge of change management principles, methodologies and tools for code, database, infrastructure, and configuration changes. - Advanced knowledge of the full life-cycle of product development. - Experience in Azure Automation - Ability to Monitor product operations for operational performance and identify issue and troubleshoot them to resolution. - Manage a staff of engineers and manage the on-call rotation and assist with escalation issues. - Ability to keep up with advancements in the technology fields. - You must be proactive, self-directed, and skilled at facilitating meetings by utilizing effective presentation skills. - Experience working with off shore teams - Exceptional communication and interpersonal skills.   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Geographic Responsibility:While this role is based out of our office located in Burlington, MA, you may live anywhere in the U.S. Type of Employment: Full-time, permanent FLSA Classification (USA Only): Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI-Remote

Overview:   The Technical Project Manager will oversee various stages of product development interfacing with development and operational teams to ensure a smooth transition from design to operations.   What you will do: - Translate customer requirements into technical architecture, identify subsystems and components as well as updates to product roadmaps - Collaborate with product, engineering and database teams to develop a technical approach consistent with the company’s strategic vision - Identify, communicate, and assist with resolving any technical impediments and dependencies (internal and external) with getting products delivered on time and with in budget - Serve as technical leadership of projects with skills in coordination, troubleshooting, identification of issues, risks, and schedules - Evaluate and prioritize data and information system requirements in coordination with the business process owners - Maintain a change control process to support operational activities. - Collaborate with engineering and product management to continuously improve the quality of products - Use deep technology experience to use while working with product development teams during troubleshooting of technical issues. - Manage a change and problem management process to reduce operational issue that can negatively affect the customer.  - Document and communicate the processes, policies and procedures for providing technology support. - Perform Trending and Root Cause Analysis on reports and statistical data to identify and develop strategies for addressing chronic technology support issues. - Manage Operational spend for the product line. What you bring: - 3 – 5 years of experience in technical project management, preferably in the Health Industry - 3 – 5 years of experience working in Azure Cloud Environment - 2 years of experience related to Production Change Management - You have a detailed understanding and knowledge of change management principles, methodologies and tools for code, database, infrastructure, and configuration changes. - Advanced knowledge of the full life-cycle of product development. - Ability to collaborate with Azure Engineer, DEVOPS and Development teams. - Ability generate and evaluate product performance metrics, as well as diagnose and resolve issues. - Ability to keep up with advancements in the technology fields. - You must be proactive, self-directed, and skilled at facilitating meetings by utilizing effective presentation skills. - Exceptional communication and interpersonal skills. HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Geographic Responsibility:While this role is based out of our office located in Burlington, MA, you may live anywhere in the U.S. Type of Employment: Full-time, permanent FLSA Classification (USA Only): Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI-Remote

Summary Business Analysts II will be responsible for implementing technical solutions to business problems, or to advance a company’s efforts, begins with defining, analysing and documenting requirements. Managing requirements at the project level can help fulfil business needs. To succeed in this role, you should have a natural analytical way of thinking. To be successful in this role you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability. Essential Duties and Responsibilities - Understand business need of the requirements. - Capture the requirements and prioritize them along with the respective stakeholders. - Break the requirements into smaller tasks or stories based on necessity. - Prepare the requirement traceability matrix and maintain it. - Create user story documents with reference to the traceability matrix created. - Capture the acceptance for all the requirements. - Work on gap analysis between two versions of guiding Care for client upgrades. - First point of contact for all the requirement related clarifications. - Validate all the requirements with respect to the story documentation signed off by the stakeholders. - Demonstrate features and help the stakeholders to stay abreast with the features of the product. - Participate in daily scrums, sprint planning meetings, sprint reviews, and retrospectives. - Participate in daily meetings with product managers, SMEs, and other stakeholders extracting requirements. - Work as a liaison between the stakeholders/clients and scrum team. - Analyse customer workflows and convert them into system workflows. - Communicates status externally and raising risk at the right time.                                 - Support new client implementations. - Manage Product Backlog.   Supervisory Responsibilities Business analyst II is not a supervisory role.  You will receive general instructions on routine work, detailed instructions on new projects or assignments. Education Qualification Bachelor’s or master’s degree in Administration 2-5 years of related experience. Certification - ECBA, CCBA, CBDA, AHM-250 and CBAP is preferred. Competencies - Agile Business Analysis - Excellent communicator with the ability to translate data into actionable insights. - Highly proficient technical writing capabilities                                                                 - Presentation skills - Technical Knowledge - Analytical Skills - Negotiation Skills

At Wellframe, we reimagine healthcare relationships through a new approach that uses high-tech to deliver the high-touch support people need, when and where they need it. We call it Digital Health Management. Our comprehensive suite of Digital Health Management solutions for care management, advocacy, and navigation help organizations forge more meaningful connections with members, across their healthcare journey.     Wellframe was founded to counter a pressing industry problem: the healthcare system has struggled to find ways to support people in between care settings, at scale. We believe health plans are in the best position to advocate for their members as they navigate their health and care, but know that technology alone can’t help us achieve this ambition. That’s why our team of physicians, clinicians, public health experts, data scientists, engineers, and healthcare industry experts ensure our patented technology works in service of the person-to-person connections that make healthcare work best. We are in search of a creative and experienced leader who will be responsible for mentoring and scaling our Platform team. The engineering manager will lean in on architecture and engineering best practices to deliver the best solutions with exemplary quality. The Platform team is responsible for delivering core services that support the Wellframe product roadmap. Along with core services, we also work on interesting engineering solutions and tooling that help takes the Wellframe product to the next level with security, scalability, and performance metrics.   Areas of Responsibility:  Supervising the delivery of product roadmap - Drive the delivery of product and engineering roadmap. - Own the engineering delivery of platform projects end to end by providing day-to-day technical direction and oversight of projects. - Collaborate with product managers, TPM, and engineering leadership on the planning and sequencing of work.  - Lead technical design and architecture for the projects. - Act as a scrum master for one or more of the platform teams. - Remove any impediments that block engineers from delivering features on time.   - Proactively identify any process or technology improvements that can enhance the productivity of the team. - Identify areas of strategic technical debt and help balance business priorities against proactively paying off technical debt.  - Use data and metrics to continuously improve engineering processes, tooling, and standards. Contributing to our product roadmap  - Lead roadmap and prioritization discussions. - Help design and deliver features and bug fixes. - Be hands-on technically with building microservices. - Strive to implement architectural and technical design best practices in code base. Guiding the career growth of our engineers - Work closely with engineers to tailor a career growth plan.  - Provider mentorship and feedback to engineers to help them achieve their growth plan. - Retain and reward high-performing engineers Leading recruiting efforts - Helping to hire engineers that embody Wellframe’s core values.  Skills and Experience: - A B.S. or M.S. degree in Computer Science, Computer Engineering, or a closely related field of study. - Strong computer science fundamentals to understand and help the team’s work. - 2+ years of experience as an engineering manager mentoring and leading engineers. - At least 5 years of relevant technical expertise working as an individual contributor - Proficiency in Java, Spring Boot, Postgres, Ruby on Rails. - Experience in developing microservices in a cloud-native environment. - Experience in engineering best practices like automated tests, continuous integration, and continuous deployment. - A strong DevOps culture mindset. - Desire to automate manual processes. - Experience in coaching and growing engineering teams. - Expertise in leading Agile/Scrum ceremonies. - Proven track record in leading projects from inception to delivery.  - Passionate about leveraging their technical skills to help improve patient care.  Behaviors & Traits - Ability to work in a fast-paced environment. - Excellent communication skills with a proven track record of communicating with internal and external stakeholders.  - Be a good collaborator across various cross-functional teams. - Curiosity and eagerness to learn and improve continuously. - Accepts feedback graciously. - Strives not to commit the same mistake twice. - Stays up-to-date on industry best practices and new technologies.  - Be an advocate for the engineers and enable them to do their best work. Bonus Skills: - Previous experience in a startup environment is a bonus. - Familiarity with Kubernetes and cloud vendor solutions like GCP, AWS, or Azure. - Experience in the healthcare tech industry is a big plus. - Previous experience in a remote or a hybrid environment. Wellframe, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by local, state, or federal laws, rules, or regulations.    This posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee and any percentages listed are approximate. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

At Wellframe, we reimagine healthcare relationships through a new approach that uses high-tech to deliver the high-touch support people need, when and where they need it. We call it Digital Health Management. Our comprehensive suite of Digital Health Management solutions for care management, advocacy, and navigation help organizations forge more meaningful connections with members, across their healthcare journey.    Wellframe was founded to counter a pressing industry problem: the healthcare system has struggled to find ways to support people in between care settings, at scale. We believe health plans are in the best position to advocate for their members as they navigate their health and care, but know that technology alone can’t help us achieve this ambition. That’s why our team of physicians, clinicians, public health experts, data scientists, and healthcare industry experts ensure our patented technology works in service of the person-to-person connections that make healthcare work best.   Role Overview   As Salesforce Business Analyst, you will be responsible for maintaining our Salesforce instance and working closely with our Marketing, Sales, Customer Success, and Finance teams. As the key enabler of these teams, the Salesforce Business Analyst is responsible for maintaining the Salesforce database, adding/removing users, and training them in our instance. Additional responsibilities include improving and enhancing our Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product roadmap. For 2023 the Salesforce Business Analyst will play a pivotal role shaping and building the salesforce instance at Wellframe, ultimately transforming Salesforce from an underutilized departmental tool to an enterprise wide system of record.   The Salesforce Business Analyst role reports to the Director of Sale Operations on the Growth Team.  The Growth Team is a primary user of sf.com and is responsible for revenue growth for the company.     Areas of Responsibility:    Tech Stack & Salesforce.com Management (50%)    - Ensure optimal performance of Salesforce systems and products - Create and manage users, profiles, roles, and permission sets in Salesforce. - Daily administration and support including customization of objects, fields, record types, page layouts and validation rules. - Perform database maintenance tasks, including diagnostic tests and duplicate entry cleansing - Upgrade and configure Salesforce systems for optimized integration - Load Sales and Marketing data into Salesforce - Implement and maintain Salesforce integration with other tools like LinkedIn, Marketo, ZenDesk, Qualified, Zoominfo - Work closely with Marketing, Sales and Customer Success to drive adoption and consistency of processes. - Document and train staff on system best practices and processes Business Process Improvements (30%)   - Conduct interviews with end users to gather, understand, and define business requirements - Develop user stories and to-be process flows to support the design and development of Salesforce solutions - Work collaboratively with stakeholders to explain the implications of proposed enhancements and design a solution that will meet the business requirements - Complete the configuration of user stories within Salesforce, AppExchange products, or other cloud-based technologies - Test and verify that solutions will meet the business requirements - Develop collateral to document and support our Commercial processes - Collaborate across departments to apply best practices, problem solve and recommend solutions   Reporting and Analysis (20%)    - Build internal dashboards and reports that give a comprehensive view of the health of the Wellframe business. - Track key company metrics and understand trends and disparities. - Assist in the creation of executive and board-facing reporting and presentations.   Education, Experience, & Skills Required [hard skills]: - Bachelor’s degree in Business, Finance, Technology, Healthcare Administration or a related field required; Master's degree a plus - Salesforce certified administrator or Salesforce advanced administrator certification - 2+ years experience working as a Salesforce administrator in a similar environment - Experience in performing Salesforce upgrades and ensuring successful integration with other tools - Proficiency in creating Salesforce profiles, allocating roles, and managing access - Knowledge of importing sales data and generating Salesforce reports - Experience providing Salesforce training and end-user support - Experience with integrating Marketo, LinkedIn Sales Navigator, ZoomInfo, ZenDesk, Qualified or equivalent tools into Salesforce - Experience with Data Loader and DemandTools - Proficiency with Excel preferred - Understanding of basic analysis principles preferred   Behaviors & Traits Required [soft skills]: - Strong attention to detail - Excellent communication skills with a proven track record of communicating with internal and external stakeholders - Experience working with a cross-functional team to identify requirements and problem resolution - Curious and inquisitive; often asks “why” and consistently strives to make processes run more smoothly - Energized by working through complex problems with a strong analytic and process-oriented mindset - Ability to document work, issues and communicate standards and requirements - Accepts feedback graciously, positive attitude and naturally curious - Strives not to commit the same mistake twice   This posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee and any percentages listed are approximate. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.   Wellframe, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Wellframe helps healthcare organizations support every aspect of health beyond the four walls of care delivery. We provide care transformation services, a patented engagement platform, clinical programs that support the clinical and social determinants of health, and rigorous measurement. Wellframe translates evidence-based, peer-reviewed guidelines and literature into an interactive daily checklist delivered to patients through the Wellframe mobile app. As patients engage with the Wellframe app, their data is shared in real time with their care team through the care team dashboard, which utilizes advanced algorithms to generate early intervention alerts. With secure two-way messaging, Wellframe facilitates long-term, trusted relationships between patients and care teams.     Role Overview In this role, you will be working in the Data Engineering team that builds ETL pipelines for retrieving and integrating customer data with our internal systems, moving data between our internal systems, and delivering data from our applications to our customers. You will work closely with our Customer Success Organization to get deliverables implemented on time that match customer specifications, as well as work with other teams in Data & Analytics, Product and Engineering to design and build their data pipelines.     Areas of Responsibility:  - Implement ETL pipelines for processing customer and member data - Work in a cross functional environment collaboratively with customer success organization to translate requirements into technical design - Help monitor and maintain operational functionality of data pipelines and other jobs that fall under the ETL domain - Debug and fix production issues Education, Experience, & Skills Required: - Bachelor’s degree in Computer Science, Computer Engineering, or a closely related field of study; Master's degree preferred. - 2+ years development experience building ETL pipelines - Proficient in Python and SQL; additional scripting languages like java a plus - Experienced with cloud technologies such as GCP - Excellent communicator, comfortable explaining technical problems and plans in person and in writing - Passionate about leveraging their technical skills to help improve patient care - Works effectively in fast-paced, agile startup environment, and finds fulfillment delivering innovative solutions   Bonus Skills: - Experience with Apache Airflow - Familiarity with other ETL technologies or tools - Familiarity with Docker / Kubernetes - Experience in a startup environment - Experience in healthcare tech industry - Experience in a remote or a hybrid environment   This posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee and any percentages listed are approximate. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.   Wellframe, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by local, state, or federal laws, rules, or regulations.   

Role Overview Senior Quality Assurance Engineer I is responsible for the upkeep of the QA infrastructure, tools and test suites that guarantee the quality of our digital care management platform. They accomplish this by working closely with other engineers, product managers, and designers. Senior Quality Assurance Engineer I sits within the Engineering department. Success in this role is demonstrated by translating business requirements that impact patient care into test plans and suites that help speed up development and guarantee the quality of releases before deployment to production.    Key Responsibilities: - Manage / Lead QA aspects of any given release - Develop test plans, test strategies for releases and test, track and provide QA sign-off for releases  - Develops software testing solutions: by studying, analyzing and recommending changes to the existing processes, protocols, and infrastructure: by collaborating with QA peers, product, engineering and project management leads - Determines testing feasibility by evaluating problem definitions, and determines candidates for regression test and automation tests - Maintain automation tests, continuously analyze automation failures and ensure tests are updated and/or relevant defects are entered and tracked - Maintain manual regression tests are updated as changes are made to applications. Keep track of suites of tests - Track and publish QA metrics to continuously improve the quality of our customer deliverables - Extend existing automation code base with new tests - Have a good handle on SQL (database skills) in order to create test data, maintain test data and validate test results - Be a leader in documenting the QA standard and solutions. Be a champion and gatekeeper for good coding standards - Updates job knowledge by: participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations - Be a guide and mentor to Junior engineers    Division of Responsibility:  - Translate user stories into test plans and test suits (70%)  - Work closely with product managers and scrum masters to understand the business problems - Collaborate with engineers to ensure test plans cover the developed features. - Write automated tests to cover business requirements - Work with senior test engineers to validate the QA approach - Debug production issues (20%)  - Work with our customer support team to debug issues affecting our users - Test Automation and Maintenance (10%)   Education, Experience, & Skills Required [hard skills]: - A B.S. and 7+ years of experience or M.S. degree in Computer Science +4 years, Computer Engineering, or a closely related field of study - Experience with object-oriented programming languages or scripting languages (i.e. Java, Python) - Experience with SQL, Selenium, and Jira - Is up-to-date on both web and mobile automated QA tools, and can leverage these to implement a flexible test automation framework  - Excellent communicator, comfortable explaining technical problems and plans in person and in writing - Detail-oriented with excellent self-motivation, planning, documentation and communication skills - Has a strong understanding of QA best practices and has the ability to advocate and teach best practices  - Works effectively in fast-paced, agile startup environment, and finds fulfillment delivering innovative solutions   Behaviors & Traits Required[soft skills]: - Effective communication skills. - Accepts feedback graciously. - Strives not to commit the same mistake twice. 

At Wellframe, we reimagine healthcare relationships through a new approach that uses high-tech to deliver the high-touch support people need, when and where they need it. We call it Digital Health Management. Our comprehensive suite of Digital Health Management solutions for care management, advocacy, and navigation help organizations forge more meaningful connections with members, across their healthcare journey.    Wellframe was founded to counter a pressing industry problem: the healthcare system has struggled to find ways to support people in between care settings, at scale. We believe health plans are in the best position to advocate for their members as they navigate their health and care, but know that technology alone can’t help us achieve this ambition. That’s why our team of physicians, clinicians, public health experts, data scientists, and healthcare industry experts ensure our patented technology works in service of the person-to-person connections that make healthcare work best.   Role Overview   As the Director of Engineering for our Quality, Performance, and Tools Organization, you will play a key role in improving the quality of experience we deliver to patients, care providers, and internal staff and in accelerating the growth of our business and achievement of our mission. You will oversee and lead teams responsible for QA and performance engineering. Additionally, you will drive improvements to our automation framework and automated testing solutions to enhance our product's quality. Collaborating closely with cross-functional teams, you will ensure that our products and services meet the highest standards. You will also take ownership of the staging, QA, and UAT environments.   Areas of Responsibility:    - Lead a team of manual and automation QA engineers responsible for developing and implementing quality systems and processes. - Lead a team of performance and tools engineers responsible for performance testing and data generation. - Develop and implement quality engineering strategies and initiatives that align with our business goals and objectives. - Collaborate with cross-functional teams to ensure that our products and services meet the highest quality standards. - Drive continuous improvement initiatives to enhance the quality of our products and services by creating KPIs and metrics for the measurement of quality. - Provide mentorship and growth opportunities for team members and managers in their org to evolve in their roles. - Lead recruiting efforts and hire passionate team members who embody Wellframe’s core values. - Keep up-to-date with industry trends and best practices in quality engineering and ensure that our practices are aligned with these.   Education, Experience, & Skills Required: - Bachelor’s or Master’s degree in Engineering or a related field. - At least 10 years of experience in quality engineering or related field. - Proven track record of successfully building and leading quality engineering teams. - Strong knowledge of quality engineering principles, tools, and techniques. - Experience in developing and implementing automation testing. - Excellent communication and interpersonal skills. - Strong project management skills. - Ability to work effectively in a cross-functional team environment. - Strong leadership and management skills. - Passionate about leveraging their technical skills to help improve patient care.     This posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee and any percentages listed are approximate. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.   Wellframe, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by local, state, or federal laws, rules, or regulations. 

Who are we   At Wellframe, we reimagine healthcare relationships through a new approach that uses high-tech to deliver the high-touch support people need, when and where they need it. We call it Digital Health Management. Our comprehensive suite of Digital Health Management solutions for care management, advocacy, and navigation help organizations forge more meaningful connections with members, across their healthcare journey.   Role Overview   In this role you will be working in the Platform team that builds core services and APIs on which the Wellframe product is built. We use cutting edge technologies and follow best practices for software engineering and development. Along with core services, we also work on interesting engineering solutions and tooling that help take the Wellframe product to the next level with security, scalability and performance metrics.   Areas of Responsibility:    - Design and implement microservices for Wellframe’s engineering and product roadmap - Bring your devops mindset to develop secure and scalable services - Lead projects and mentor junior engineers in the team - Collaborate with product to scope work for the platform team - Code review and hold the code base to the highest standards - Participate in on-call rotations to make sure our systems have the highest uptime and reliability. - Automate manual tasks and processes and develop tools for engineering teams   Required Skills:   - A B.S. or M.S. degree in Computer Science, Computer Engineering, or a closely related field of study. - At least 3-5 years development experience building cloud native applications in AWS, Azure or GCP - Strong experience in Java - Proficiency with backend frameworks such as Spring Boot or Ruby on Rails - Demonstrates deep understanding of different APIs like Restful, gRPC, GraphQL - Good experience in Apache or Confluent Kafka - Knowledge of frontend frameworks like React and Typescript - Previous experience with CI/CD frameworks like Gitlab, Github - Deep knowledge of best practices in software engineering - Great leadership skills - Effective communication skills. - Stays up-to-date on industry best practices and new technologies. - Passionate about leveraging their technical skills to help improve patient care.   Bonus Skills:   - Previous experience in a startup environment is a bonus - Familiarity with Kubernetes  - Experience in healthcare tech industry is a big plus - Previous experience in a remote or a hybrid environment

Overview:   HealthEdge offers a paid internship program that lasts for 12 weeks each summer.  The program allows students to learn about working in a software company and the different departments that collaborate to make our customers successful. Interns selected will work within their specific job function but also have seminars weekly that offer exposure to all departments at HealthEdge: Engineering, Marketing, Finance, IT Operation, Product Management, and Customer Support. In addition, interns will participate in workshops focused on resume writing, professional networking, interview preparation, and many more. There will also be some exciting social outings and volunteer opportunities throughout the summer.  Our goal is to have our interns leave with practical and applicable experience to build out their professional portfolio, meet some great connections and have some fun along the way!   What you will do: - Work on small to mid-sized and cross-functional IT and business intelligence solutions - Research and protype advanced complex visual components - Develop and publish reports, and dashboard visualizations using Power BI desktop - Gather requirements and engage with internal groups/stakeholders to determine optimum BI solutions - Create data source connections, automated data imports, and data transformation for business intelligence reports and dashboards. - Define criteria for metrics and understand where data is being sourced What you bring: - Currently enrolled in an accredited college or university, pursuing a bachelor’s degree in Computer Science, Information Management, Data Analysis, Business Analytics, Business Intelligence or related discipline - Intermediate to advanced SQL skills - Deep interest and aptitude in data, metrics, analysis and trends and applied knowledge of measurement, statistics and program evaluation - Capable of translating analysis results into business recommendations - Creative problem solver with ability to understand larger picture but who will focus on details - Passion for design and great user experiences - Willingness to collaborate and actively engage in independent learning and open discussion - Disciplined enough to work remotely with minimal supervision - Strong verbal and written communication skills - Go-getter attitude - Attention to detail and organized Bonus points: - Some project management experience - Understanding of data visualization tools (e.g. Power BI, Tableau) - Experience coding or using REST APIs - Knowledge of Slack, Teams, Confluence or Jira   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Geographic Responsibility:While this role is based out of our office located in Burlington, MA, you may live anywhere in the U.S. Type of Employment: Internship FLSA Classification (USA Only): Non-Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI-Remote

Job Summary: HealthEdge is hiring a Director, Compensation to join our People Team to lead the design and implementation of compensation programs that are competitive, cost-effective and aligned with the company’s overall business objectives. Our ideal candidate thrives in a fast-paced, dynamic environment who can combine strategic and tactical hands-on experience to provide vision, direction and administration of the Compensation function for the company. You will have the opportunity to create impact across the business, building on our established foundation and creating compensation best practices as we continue to grow as an organization. As Director of Compensation, you will be accountable for leading and supporting the compensation function with a focus on continuous improvement, supporting the build out of job architecture that enables career paths and growth of this exciting company, and ensuring our pay structure and practices are fair, equitable and compliant. Identifying and eliminating inefficiencies that will improve the internal operations of HealthEdge will be a key part of this role. Reporting to the Vice President of Total Rewards, the Director of Compensation will oversee the design, management, evolution, and ongoing optimization of existing and new compensation strategies and programs. These areas will include executive, salaried, hourly, sales commission, and equity. You will support the Compensation Committee, performing executive compensation program benchmarking and developing alternative program designs. Additionally, as HealthEdge continues to refine its Human Capital Management (HCM) systems, you will play an essential role in ensuring that all systems and processes associated with compensation are designed appropriately and that compensation processes within the system and organization operate smoothly. Importantly, you will ensure equity and compliance among all our compensation programs and play a vital role in the communication and education of all compensation practices. Main Duties and Responsibilities: - Be a subject matter expert on all compensation matters, including job leveling, market analysis & benchmarking, survey participation, pay equality, policies, and compliance. - Develop creative solutions to compensation-related challenges that balance business considerations with retention and engagement objectives. - Monitor and analyze existing compensation programs and recommend changes to ensure compliance with applicable laws and regulations. - Responsible for continuously iterate or enhance our existing compensation philosophy as required. - Consult with management and People team colleagues on employee compensation matters. - Drive a global compensation survey strategy and approach that delivers consistent market pricing while being region/country-relevant. - Provide compensation subject matter expertise in enterprise initiatives, including M&A, cost reduction, new market expansion, etc. - Oversee all material preparation and leadership of for Compensation Committee meetings alongside the Chief People Officer and VP of Total Rewards - Serve as a trusted consultant to business leaders on broad compensation topics. - Lead all annual merit, promotions, and option refresh cycles, including budget, communication, training, systems, and administration. - Work collaboratively with management and HRBP’s on compensation challenges and solutions, including off-cycle payments, departmental comp reviews/realignment, special payments. - Partner with Recruiting, HRBPs, Finance and other stakeholders to develop training materials, talking points, guidance on compensation in order to attract, recruit & retain top talent. - Collaborate with sales leaders to design competitive sales commission plans. - Ensure compliance with regard to all regulatory changes affecting compensation and benefits plans, including Equal Pay, FLSA, ERISA and Sarbanes Oxley. - Activate more automations by leveling existing compensation systems, tools, and third-party vendors. - Coach the broader People team to ensure they are up-to-date on compensation trends, are knowledgeable of happenings in their assigned industries, and attain necessary skills to lift their performance - Lead special analyses, projects and initiatives as required. - Perform other duties as needed based on department and/or organizational needs As a Director of Compensation, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies: - Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening. - Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation. - Initiative and motivation - identifying what needs to be done and doing it before being asked or before the situation requires it. - Functional expertise - subject matter expertise of specific function(s), including knowledge of principles, practices, and domain knowledge. - Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding. Qualifications Education: - Bachelor’s degree (B.S.) or equivalent in human resource management, business, compensation or related field, from a four year college or university, required - CCP Certification Preferred Relevant Experience: - 8-10 years of experience in compensation management, including significant experience in design and implementation of essential compensation programs and processes, as well as creating and managing incentive programs (performance awards, options, commission, etc.) - Certified Compensation Professional (CCP) certificate highly preferred - Knowledge of all federal, state and local regulations and compliance requirements related to employee compensation - Proven ability in leading and influencing key senior stakeholders - Strong managerial focus with a demonstrated ability to coach and develop talent within the team. - Excellent communication, presentation and interpersonal skills - Experience working with the compensation committees and board of directors - Strong interpersonal skills, leadership ability, and a natural collaborator - Prior experience with the IPO process preferred Technical Skills: - Ability to take initiative and be self-motivated - Proven ability to analyze data, interpret trends, develop recommendations and communicate comp data to various audiences - Ability to hold a high degree of accuracy, confidentiality, and timelines for completion of projects - Expert level experience with financial and data modeling/analysis using Microsoft Excel - Attention to detail and ability to provide fast turnaround when needed Language / Communication Skills: - Excellent communication skills - correspondence to internal and external customers - Ability to interact effectively with all levels and across all business units of the organization - Experience with presenting complex information to non-technical audiences - Proven teamwork – with ability to work with team members across all corporate functions - Client Service oriented and focused Job Requirements Geographic Responsibility: Global Type of Employment: Full-Time Travel%: Ability to travel up to 10% of the time. FLSA Classification (USA Only): Exempt Internal Relationships: People & Culture, Finance, Operations, IT etc.     External Relationships: Third party vendors Work Environment: Remote position Budget/Revenue Responsibility: None   Organization Structure Direct Line Manager (Title): VP, Total Rewards Dotted Line Manager (Title, if applicable): None Number of Direct Reports: 1 Number of Dotted Line Reports: None Estimated Total Size of Team: 2   HealthEdge Competencies Required to be successful in the job: Demonstrated Values to be successful in the Position: The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Candidates may be required to go through pre-employment criminal background check. HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.

Job Summary: The Compensation Analyst will assist in the administration and execution of Total Rewards initiatives and offerings. This position will report into the Head of Compensation to support the ongoing activities needed to deliver quality total rewards programs to employees. This role will work closely with People Team to coordinate and communicate company-wide programs including compensation, equity, sales incentive plans, and stock/equity administration. This position is instrumental in completing regular controls to ensure current processes/programs are effective, competitive, and compliant. Develops and conducts compensation data analysis for reporting on Total Rewards programs. Provides communications and guidance to customers regarding Total Rewards compensation-related programs. Supports systems and process application improvements. Responsible for assessing adherence to compensation programs through interpretation of program metrics. Assists Total Rewards project management teams on special assignments. Main Duties and Responsibilities: - Working directly with the Head of Compensation on the design, development and management of detailed compensation and benefits analytics, which will be utilized to drive evidence-based decision making on all elements Total Rewards within the NA Region - General day-to-day administration and first point of contact for compensation programs - Provide insights on ‘current view’ of Compensation landscape (position to market, cost to organization, areas of concern, etc.), dashboard style view which can be shared consistently throughout the year - Create deep dive comparisons of market data when compared to current internal HealthEdge data, as requested by the business, HRBPs or identified through detailed analysis - Support ad hoc analysis requests such as changes in pay requests for promotions, transfers, or new hires ensuring all recommendations are within HealthEdge Policy   Qualifications Education: - Bachelor’s degree in Business, Human Resources or related field, or equivalent relevant education and/or experience required. - CCP certification or progress toward CCP is desirable but not required.   Relevant Experience: - Minimum of 2 years Human Resources, Compensation and data manipulation and analysis experience required. Must be able to conduct compensation research and analysis. - Governance: Applies, assesses and interprets program metrics regarding adherence to standards such as policies, practices, and regulations to determine risk for non-compliance. - Strong organizational skills, project management experience, time management skills, excellent attention to detail, ability to maintain confidential information and ability to work well in a team environment Technical Skills: - Ability to take initiative and be self-motivated - Strong analytical skills - Excellent MS Excel, database, and PowerPoint software skills - Develops reports to evaluate compensation programs, using metrics such as dashboard analytics. - Conducts market surveys to determine compensation trends; applies job evaluation techniques to determine internal job value. Engages in equity studies. Language / Communication Skills: - Excellent communication skills - correspondence to internal and external customers - Ability to communicate effectively with individuals possessing varying degrees of technical and functional knowledge - Proven teamwork – with ability to work with team members across all corporate functions - Client Service oriented and focused Job Requirements Geographic Responsibility: Global Type of Employment: Full-Time Travel%: Ability to travel up to 10% of the time. FLSA Classification (USA Only): Exempt Internal Relationships: People & Culture, Finance, Operations, IT etc. External Relationships: Third party vendors Work Environment: Remote position Budget/Revenue Responsibility: None

Position Summary: We are looking for a Lead Java Software Engineer who is passionate about analyzing, designing and developing cutting age software to solve a significant problem in Provider Data Management space. As a Lead Java Engineer, you will be working on our new product from top to bottom while creating new capabilities in various modules and will be a core problem solver. In this role, you will be a key member in designing, implementing large-scale, distributed, highly available, data-driven enterprise frontend and backend software applications. The ideal candidate will be excited about working on new product development, is comfortable pushing the envelope and challenging the status quo, sets high standards for him/herself and the team, and works well with ambiguity. What you will do: - Work with a global cross-functional engineering team on developing new services , tools to enable core Product capabilities. - Design, develop and test cloud native, large scale, scalable, distributed, highly available, data-driven enterprise software applications - Take full ownership of software development lifecycle including planning, design, architecture, development, test & deployment of services - Evaluate new technology solutions, innovation, evolution, and trade-offs - Participates in R&D, Proof of Concepts, Prototyping, Code review etc. - Influences the development practices so that they are in compliance with best practices, policies and procedures - Ensure software products meet all non-functional requirements including operational and security needs - Excellent verbal and written communication skills, problem solving skills - Ability to document and explain technical details clearly and concisely. What you bring: - A hands-on, 7+ years of experience in design, architecture, developing and testing software systems or services. - Experience in working with Java and its related technologies such as Hibernate, Spring, Spring Boot, PostgreSQL, JPA, webservices, Tomcat Application Server . - Experience with REST API services development on Open API/Swagger specification - Experience in building scalable, event-driven architecture, caching, observable and highly performant technology services - Experience in developing secured applications (such as integrations with SSO, Oauth2, SAML, Spring security, etc.) - Experience in working with messaging systems such as Confluent Kafka/ Azure Event Hub - Experience in working with build and unit tests frameworks such as Maven, JUnit, Integration tests, Spring Mock - Experience in working with containers, orchestration technologies, Git and Continuous Integration (CI)/Continuous Delivery (CD) pipelines. - Knowledge of TCP/IP Networks, HTTP Protocol, Application Load Balancing, Reverse/Forward Proxy, SSL Encryption and Certificate management - Experience in working with Agile/Scrum based development process  Bonus points: - Nice to experience with Web front-end development using React, Redux, Typescript, Kendo-UI, HTML5, CSS3 - Nice to experience with cloud platforms or platform as a service such as Docker, Kubernetes and Azure Cloud - Nice to experience in developing Workflow Engine Services using tools such as Kogito, JBPM - Nice to have healthcare domain experience, preferably with expertise in provider data and familiarity with HL7 or FHIR data models    

Position Summary: The Production Support Associate Team plays a vital role in the overall delivery process. Our ideal candidate will be responsible for triaging and resolving Customer reported issues on a timely manner to ensure customer satisfaction. GuidingCare® is a complete platform for patient-centered care, offering health plans and provider organizations easy-to-use, next-generation data integration and workflow management tools. This position interacts with clients to review their internal workflows and processes and engages in IT solution discussions to optimize solutions aligned to their organizational goals.  The Guiding Care Business Unit, is part of the larger HealthEdge organization.   Your Impact: - Serve as a first point of contact with HealthEdge clients to triage and assist the customers on reported issues - Learn and maintain proficiency in using the Guiding Care platform and understanding HealthEdge and its partner product and services - Perform Production Support triage to diagnose issues, create solutions or route tickets appropriately - Respond to tickets within the contractual service level agreement (SLA) times - Act as an escalation point and advocate for critical customer issues, collaborating with other departments as needed - Build rapport and elicit detailed information from clients regarding the expectations of, and issues pertaining to, HealthEdge’s products and services - Gather and document requirements, use problem solving skills and investigative nature to expeditiously address questions and resolve issues - Meet or exceed customer expectations by anticipating and resolving their issues - Routinely update the client, following SLA guidelines, on active issues to gain additional information or to advise of status - Seek out and embrace feedback, take on tough assignments to improve skills, keep knowledge and skills up-to-date and turn mistakes into learning opportunities - Provide systems and clinical content training and support to clinical and non-clinical client support staff using the software in client sites - Work in coordination with Account Management team and Delivery Manager to support clients, including managing minor projects - Work with Project Managers, Business Analysts, SMEs, Developers and Delivery Managers to obtain a clear understanding of requirements, develop thorough test plans as needed, and to ensure status and schedules are communicated - Verifies and identifies issues as either legitimate technical product flaws or simple user training deficiencies - Interacts extensively with existing customers troubleshooting technical issues - Engage cross-functional resources both internally and with customers to solve problems - Perform all responsibilities in compliance with all HealthEdge policies, including without limitation those related to information privacy and security - Attend and participate in team meetings and in-service activities, as necessary - Provide high quality of work and identify opportunities for continual improvement - Communicate effectively with customers both verbally and in writing - Works closely with the customer through Service Desk or 1-800 numbers which are the mode for client interaction for logging in the service requests - Reproduces / triages the customer reported issues / services with their product expertise and collected data from the client filled questionnaire - Provide FAQ customer support (Helper Text or FAQ or Release Notes) - Triage Data load (interface), Config Sync, Third Party Integrations, APIs, SSO, Letters and Tableau reports related tickets - Support and work closely with cross functional teams during patch upgrades and major upgrades for a smooth release experience for the customer which mostly happens over the weekends - Occasionally on call support during weekends and late working hours - Other duties as assigned What You Bring: - Bachelor’s degree: preferably in Computer Science, Information Systems, Information Technology, or health care-related field from an accredited university required - Master’s degree preferred - 2-3 years of related experience - An understanding of HIPAA and other federal and state laws and regulations relating to data privacy and security - Have at least two (2) years of experience providing software support to end users - Demonstrated ability to handle tier I and tier II client scenarios - An understanding of technology and how it may facilitate improved patient outcomes and lower costs - Exceptional customer service orientation - Technical documentation creation/updating - Experience documenting and tracking user tickets with software such as Jira or similar - Ability to prioritize and execute tasks in a high-pressure environment - Ability to work independently and collaboratively with multidisciplinary teams - Excellent written and verbal communication skills - Excellent computer skills and proficiency with Microsoft Office (Excel, Word, PowerPoint, and Visio) - Ability to be highly organized - Ability to work on multiple initiatives at once and be able to adapt to shifting priorities - Self-starting, energetic, results-oriented team player with entrepreneurial spirit to support our growing business! - Fostering communication - Analytical thinking - Problem solving - Client Focus   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   

Position Overview:   As part of the HealthEdge Professional Services team, the Business Consultant is a client-facing role which guides our customers through their implementations of our software.  Responsibilities include requirements gathering, definition, and configuration of the system and workflows for HRP (HealthRules Payor) customers as necessary.  The Business Consulting team drives projects through billable business consulting and advises our customers on optimization of their HealthRulesPayor instance including areas of design, quality assurance and testing, documentation of artifacts and occasionally assists with training.    Your Impact: - Serve as a product expert for the customer during their implementation and during SOW projects - Responsible for proactively conducting interviews with all stakeholders to elicit detailed functional and system requirements managing the requirements throughout the course of the project - Assess the current state of the customer’s environment - Identify and track product gaps - Create action item list and issue list - Complete business specification stories including acceptance criteria - Design and build configurations - Assist in the preparation and delivery of training materials - Work closely to support project members and various project teams - Work closely with stakeholders (i.e. business unit personnel, business experts, other technical staff, vendors, and contractors) to understand and document business and system requirements - Responsible for post implementation support as needed including troubleshooting - Responsible for ensuring unique customer needs are properly translated into business terms and communicated across all applicable domains - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII  What You Bring: - 5+ years of healthcare experience - 3-5 years prior consulting experience in a client facing environment - Experience with health plan claims and benefits administration software - Strong business acumen and ability to guide conversations and advise on best practices - Strong analytical and problem-solving skills - Strong written and verbal communication skills - Job Location: Client site and virtual - Travel: Currently not applicable during currently due to COVID19, but up to 50% travel as needed - 4-year Bachelor Degree strongly desired but can substitute 10+ years of relevant experience   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. Type of Employment: Full-time, permanent Travel%: Up to 50% FLSA Classification (USA Only): Exempt Budget/Revenue Responsibility: None Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI-Remote

Overview:   HealthEdge offers a paid internship program that lasts for 12 weeks each summer.  The program allows students to learn about working in a software company and the different departments that collaborate to make our customers successful. Interns selected will work within their specific job function but also have seminars weekly that offer exposure to all departments at HealthEdge: Engineering, Marketing, Finance, IT Operation, Product Management, and Customer Support. In addition, interns will participate in workshops focused on resume writing, professional networking, interview preparation, and many more. There will also be some exciting social outings and volunteer opportunities throughout the summer. Our goal is to have our interns leave with practical and applicable experience to build out their professional portfolio, meet some great connections and have some fun along the way!   What you will do: - Participate in the Integration of other HealthEdge Products - Features bridging GuidingCare and Wellframe - Real-time data transmission between GuidingCare and Payor - Application performance enhancements - Code will be written to improve performance and maintainability What you bring: - Full Stack Developer - Passionate to learn - Interest in problem solving - Go-getter attitude - Excellent written and verbal communication - Collaborative Bonus points: - C#/.NET - SQL, - JavaScript - REST API Experience   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Geographic Responsibility:While this role is based out of our office located in Burlington, MA, you may live anywhere in the U.S. Type of Employment: Internship FLSA Classification (USA Only): Non-Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI-Remote

Position Summary As a Director of Product Management within the Payer team, you will manage a team of product managers with ownership for software that supports all core administrative processes of a health plan, including enrollment, claims and configuration, billing and financials, and provider management.  You will define and prioritize the roadmap and deliver features that add significant value to our customers.  You will manage and mentor team members on best practices for end-to-end product management, ensuring high quality products that meet functional and non-functional requirements.  You will look across value streams to ensure coordinated delivery of key features and initiatives.  You will drive commercialization efforts to ensure overall organizational readiness for launches of new products and significant features.  Your impact: - Develop and maintain the product roadmap for the Payer application, encompassing all functional value streams, and incorporating feedback from multiple stakeholders - For broader initiatives within the organization, prioritize and coordinate delivery of multiple product features across multiple value streams - Ensure team adherence to best practices in end-to-end product management, starting with identification of opportunities all the way through product rollout and support - Seek and lead opportunities for Continuous Process Improvement within the product management team - Build organizational capacity through structured training and mentoring of others on product and market knowledge - Lead product management team to deliver on-time, on-budget, and consistent with roadmap and strategy - Contribute to business case development for new products and capabilities - Work with related partners and vendors - Present products/services and associated roadmaps at conferences and events - Oversee go-to-market and organization enablement activities to create and deliver a great customer experience. - Oversee periodic customer onsite visits and ensure that the voice of the market (VOM) and voice of the customer (VOC) are reflected within our plans - Track and provide guidance on competition and market trends related to products and product lines - Support Sales and Business Development activities What you bring: - 7+ years of experience as a product manager in a SaaS-based, Agile/Scrum technology company including all related processes (e.g. story mapping, requirements writing, prioritized backlogs, product ownership within a scrum team) with increasing levels of responsibility - 7+ years of experience working with health plan technologies - 5+ years of experience in leading a team, ideally within the product management domain - Ability to provide hands-on coaching and mentoring for direct reports - Proven business acumen and in-depth business domain knowledge in the healthcare industry in general and in the Payer/insurance market segment in particular - Proven track record working with enterprise customers and managing complex customer relationships - Clear thinking and the ability to translate ideas, concepts, context, and business or technical rationale into written and/or presentation format for a variety of internal (management) or external (customers) audiences - Ability to lead teams and customers through ambiguity - Ability to work with partners and vendors to deliver integrated solutions - High degree of self-awareness and internal motivation - Strong written communication skills, including customer communications - Effective presentation skills for large audiences, both internal and external - Strong interpersonal skills … people like working with you - The ability to work across teams and the organization - High Say:Do ratio … you walk your talk - Bachelor’s degree in engineering, science, or healthcare Nice to Have - Experience with government plans/program such as Medicare, Medicaid, Duals - Master’s degree in Business or Healthcare field

Healthedge is looking for a Senior Java Developer who is passionate about solving real world business problems to join our team. As a Senior member of the team, you will be working on developing solutions that help our customers integrate with our product suite.  You will be working as a problem solver with plenty of unique assignments within the department. You will be a key member involved with design discussions, coding on the backend and working heavily with the database and J2EE/integration technologies. You will be an experienced Java developer with background in Service Oriented Architecture (SOA) and enterprise application integration (EAI) concepts and development.  You will be responsible for the design, implementation and development within Java, on the WebLogic Application Server platform. You will be involved in all phases of software development including: requirements definition, design, architecture, development, testing, and integration to bring cutting edge technologies to market. HealthEdge provides the only modern, enterprise-class software platform for healthcare payors. Using the patented HealthRules software suite, health plans, health insurance companies, and other payors can finally respond to new business opportunities and market changes in hours, not months or years, while drastically reducing both IT and operational costs. Leveraging an investment of over $125 million, HealthRules is the most modern, scalable, and cost-effective technology in the industry. HealthEdge is the only choice for payors to survive and thrive in the emerging healthcare economy.  Your impact: - Work as part of agile team to implement new features according to the requirements while adhering to the best coding development standards - Conduct detailed designs and lead design whiteboarding and creation of solution architecture. - Lead in work-breakdown of tasks - Lead peer reviews of design and code - Coordinate release management and bug triaging. - Lead Technical discussions with HealthEdge Customers to find the best possible solutions. - Conduct bug fixing, Implement configuration migration process and other UAT readiness technical task - Perform data loads for UAT readiness and during UAT as requested by the UAT plan - Supports resolution of UAT identified issues and their triage. - Contributes authoring the Implementation Operational Information and (for Support team) and companion spreadsheet for feeds - Performs configuration migration process and another PROD readiness technical task - Performs data loads for PROD readiness. - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII. What you bring: - BS/BA in CS or related field. - Excellent analysis, consulting and communication skills. - Previous experience with in customer-facing roles on professional services engagements. - Minimum of 6 years of development experience in Java/J2EE technologies. - Hands-on experience with XML, Web Services (SOAP, WSDL, etc.), JMS, and SQL. - Experience in complex data analysis, data migrations, and system integration of software products into complex IT environments - Experience in writing/understand quality database queries or Stored Procedures that are reliable, scalable and reusable - Development experience on the Linux operating system and Weblogic Application Server. - Experience working with integration middleware or enterprise system bus (ESB) technologies such as iWay, Spring or Apache Camel and OSGI containers like Apache Karaf. - Experience with Design Patterns and Enterprise Integration Patterns, including file transfers, messaging, routing, transforming, enriching, etc. - Experience with source control software (Bitbucket), unit testing (JUnit), and build automation/CI (Jenkins). - Experience in the health insurance industry (Payors) preferred. - Experience with agile development methodology such as SCRUM or Kanban. - Travel for this position is typically less than 10 %     HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. Type of Employment: Full-time, permanent Travel%: FLSA Classification (USA Only): Exempt Budget/Revenue Responsibility: Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI Remote

  Senior UX Designer   Position Summary:   As a Senior User Experience Designer, you will guide the design, build-out and optimization efforts of moving our main stake Claims Administration software, HealthRules Payor, to a new web-based UI. You will be working directly with customers, product management, agile engineering teams, and other stakeholders. A successful candidate will be able to discover, understand, and empathize with user needs, translate complex interactions into elegant solutions, and be able to communicate those solutions verbally, as well as through sketches, user flows, wireframes, and functional prototypes.   What you bring:  - BA/BS degree in Design (e.g. interaction design, graphics, visual communications, product), HCI, or a related field is preferred - 5+ years of experience designing web B2B products - 3+ years in a lead capacity working across various cross-functional, agile software development teams - 3+ years in the Healthcare Insurance industry is highly preferred - Proven expertise with common UX software and tools (Sketch, InVision, Figma and Adobe Creative Cloud) with a deep understanding of typography, color, layout, and responsive design principles - Ability to define and effectively articulate design ideas and solutions (verbally and in writing) and discuss business problems with internal and external stakeholders positively influencing outcomes - Ability to manage change and effectively communicate to teams and to delegate and allocate responsibilities efficiently to manage projects end to end; demonstrated understanding and application of usability and accessibility best practices  - Strong focus on usability and interactive design - Portfolio highlighting experience and prior work   What you will do:  - Conduct quantitative and qualitative user research and synthesize research findings into design priorities  - Lead design thinking sessions for the initial concepts and bring ideas to life  - Understand and incorporate complex technical and business requirements into design - Create and maintain digital assets, such as interface design files, wireframes, user flows, and interactive prototypes. Contribute to creating, organizing, and adapting our existing Design System  - Apply human centered design and rapidly test and iterate solutions - Work with multi-disciplinary teams and consistently promote active collaboration, co-creation and continual alignment while building close relationships with customers and key collaborators  - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII - Champion the user throughout the build by continually promoting human-centered design methods, including research, validation, and the inclusion of user feedback  - Work with Product Owners for definition of done, negotiate scope and timelines to align delivery needs - Conduct design validation and/or user testing with end-users  - Engage in feedback loops to raise the bar on quality through collaboration. - Present designs to executive management and customers, and articulate UX based decisions.    

Overview:   HealthEdge offers a paid internship program that lasts for 12 weeks each summer.  The program allows students to learn about working in a software company and the different departments that collaborate to make our customers successful. Interns selected will work within their specific job function but also have seminars weekly that offer exposure to all departments at HealthEdge: Engineering, Marketing, Finance, IT Operation, Product Management, and Customer Support. In addition, interns will participate in workshops focused on resume writing, professional networking, interview preparation, and many more. There will also be some exciting social outings and volunteer opportunities throughout the summer.  Our goal is to have our interns leave with practical and applicable experience to build out their professional portfolio, meet some great connections and have some fun along the way! What you will do: - Automation - Documentation - Tier 1 triage for tickets What you bring: - Computer Grad - Python developer - Any database technology - Passionate to learn - Interest in problem solving - Go-getter attitude - Excellent written and verbal communication   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Geographic Responsibility:While this role is based out of our office located in Burlington, MA, you may live anywhere in the U.S. Type of Employment: Internship FLSA Classification (USA Only): Non-Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI-Remote

Overview:   HealthEdge is offering internships at our GuidingCare unit. This will be a paid internship program that lasts for 12 weeks each summer.  The program allows students to learn about working in a software company and the different departments that collaborate to make our customers successful. Interns selected will work within their specific job function but also have seminars weekly that offer exposure to all departments including, Engineering, Marketing, Finance, IT Operation, Product Management, and Customer Support. In addition, interns will participate in workshops focused on resume writing, professional networking, interview preparation, and many more. There will also be some exciting social outings and volunteer opportunities throughout the summer.  Our goal is to have our interns leave with practical and applicable experience to build out their professional portfolio, meet some great connections and have some fun along the way!   What you will do: - Monitor in-progress product changes for upcoming releases, create release documentation. - Format materials and conduct quality control by proofreading and fact-checking deliverables. - Write technical and end user topics that will assist readers in using or implementing GuidingCare and related applications. - Create content using Madcap Flare. - Test application features and update documentation to be more accurate. - Interview Subject Matter Experts to learn details about features you are documenting. - Organize and streamline content file structure. - Proof-read documents. - Provide feedback and look for ways to improve our documentation. - Contribute to other administrative or special projects as needed.   What you bring: - Degree (completed or in progress) in technical writing, communications, journalism, English, or comparable field. - Basic word processing application capabilities such as Microsoft Word and Excel. - Strong command of the English language; able to write clearly and edit content for spelling, grammar, and mechanics. - Detail-oriented and organized—adept at handling shifting priorities in a fast-paced environment. - Able to effectively communicate and collaborate with diverse stakeholder groups and individuals. - Proactive, naturally inquisitive, and motivated to learn. - Can balance the need for direction with self-motivated efforts. - Confident enough to voice issues comfortably. - Strong interpersonal skills; treats people with respect, keeps commitments, inspires the trust of others, and works ethically and with integrity. - Fosters a fun, enjoyable working environment while performing excellent, diligent work.   Bonus points - Basic knowledge of HTML and CSS. - Experience with Madcap Flare HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Geographic Responsibility:While this role is based out of our office located in Burlington, MA, you may live anywhere in the U.S. Type of Employment: Internship FLSA Classification (USA Only): Non-Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI-Remote

Senior Business Consultant Position Summary: As part of the HealthEdge Professional Services team, the Senior Business Consultant is an integral team member, acting in a client facing role to guide our customers through their implementations of our software.  The responsibilities of the role are listed below which includes requirements gathering, definition, and configuration of the system and workflows for Payor customers as necessary.  The Business Consulting team drives projects through billable business consulting and advises our customers on optimization of their HealthRulesPayor instance including areas of design, quality assurance and testing, documentation of artifacts and occasionally assists with training.  Responsibilities: - Serve as a product expert for the customer during their implementation and during SOW projects - Responsible for proactively conducting interviews with all stakeholders to elicit detailed functional and system requirements managing the requirements throughout the course of the project - Assess the current state of the customer’s environment - Identify and track product gaps - Create action item list and issue list - Complete business specification stories including acceptance criteria - Design and build configurations - Assist in the preparation and delivery of training materials - Work closely to support project members and various project teams - Work closely with stakeholders (i.e. business unit personnel, business experts, other technical staff, vendors, and contractors) to understand and document business and system requirements - Responsible for post implementation support as needed including troubleshooting - Responsible for ensuring unique customer needs are properly translated into business terms and communicated across all applicable domains - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII   Requirements& Relevant Experience: - Have experience and expertise in all professional responsibilities listed above - 8+ years of health care insurance systems experience within Health Plan Claims and Benefits administration Software, preferred prior experience with HRP (HealthRules Payor) or similar product - 8+ years prior Business Consultant experience in a client facing environment - 8+ years leading customers through software implementations - 8+ years designing and building configurations within Claims Administration software - Experience utilizing SQL  - Strong business acumen and ability to guide conversations and advise on best practices  - Strong analytical and problem solving skills - Strong written and verbal communications skills - Job Location: Primarily remote with potential travel up to 30% - 4-year Bachelor Degree strongly desired but can substitute 10+ years of relevant experience

Job Summary: HealthEdge is seeking a skilled Technical Program Manager to lead a critical initiative for the migration of our software products from private cloud to public cloud infrastructure. The Technical Program Manager will be responsible for coordinating and managing the end-to-end migration process, ensuring successful delivery on time, within budget, and meeting quality standards. The successful candidate will have a proven track record of leading complex technical projects, managing stakeholder relationships, and driving process improvements.   Your Impact: - Develop and manage the overall program plan and timeline, including c key milestones and dependencies, and tracking progress against the plan. - Partner with cross-functional teams, including engineering, operations, product management, and security, to develop and execute on the migration strategy. - Identify and manage project risks and issues, and drive resolution of roadblocks to keep the program on track. - Ensure that project deliverables are of high quality and meet customer requirements. - Collaborate with the finance team to track program budget and resource utilization. - Communicate project status, risks, and issues to key stakeholders and executive leadership, including regular program updates and presentations. - Define and implement best practices and processes to improve program efficiency and effectiveness. - Ensure that appropriate governance and controls are in place to manage the program and maintain compliance with company policies and procedures. What you bring: - Bachelor's degree in Computer Science, Engineering, or related field; or equivalent experience. - 7+ years of experience managing technical programs in a software development environment, with a proven track record of delivering large-scale, complex programs on time and within budget. - Experience with cloud technologies, particularly in migrating workloads from private cloud to public cloud infrastructure. - Strong technical background with knowledge of software development methodologies, architecture, and infrastructure. - Experience managing cross-functional teams and stakeholders across the organization. - Strong project management skills, including the ability to prioritize work and manage multiple tasks in a fast-paced, dynamic environment. - PMP certification strongly recommended. - Excellent communication skills, both written and verbal, with the ability to communicate effectively with technical and non-technical stakeholders. - Ability to lead and influence teams without direct authority. - Experience working in an Agile development environment.       HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. Type of Employment: Full-time, permanent Travel%: FLSA Classification (USA Only): Exempt Budget/Revenue Responsibility: Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI-Remote

Overview:   At HealthEdge we know that our people are our greatest asset.  As our company continues to grow, we are looking for a full-time Intern for the People team to support us as we build incredible teams and continue to expand our collaborative culture. This is an hourly position reporting to our VP of Talent Acquisition.   This position is for is part of our summer internship program and will be 12 weeks long. This is a paid position and can be remote.   The opportunity for this role will be to evenly divide time in the internship learning about the functions within a People organization, specifically Talent Acquisition/Recruiting as well as Learning & Development.  Our team focuses on the Employee Experience  and journey our ability to treat that process from application to the first day and beyond with clear communication, respect and enthusiasm is a big part of this role.   What you will do:   Talent Acquisition - Assist our TA Coordinator with interview de-brief sessions after in-person/Zoom interviews by collecting notes to be shared with the recruiters and hiring managers. - Conduct reference checks on finalist candidates and prepare notes to share with hiring managers. - Post jobs on LinkedIn and other job sites. - Add data on open positions and candidates in our ATS (iCIMS) - Help facilitate new hire arrivals with ordering new hire gifts, sending out agendas for orientation and coordinating with IT to ship laptops as needed. - Participate in job fairs as needed. - Help with a variety of ad-hoc administrative duties and projects for both the HR and Talent teams - Help coordinate the Summer Internship Program events Learning & Development - Support New Hire Orientation, which is a day long introduction to HealthEdge - Helping connecting new hire and managers to create a great onboarding and employee experience - Support learning programs such as Emerging Leaders and Developing Talent What you bring: - You are eager to learn and have an interest in learning about all aspects of Human Resources and Talent Acquisition functions within a fast-paced corporate setting. Ideally you have an interest or background around HR and/or Learning & Development - You have impeccable attention to detail. - An excellent communicator both in person and in writing. - You are highly organized - You have high EQ with a natural ability and instinct to help. - You’re resourceful. You find a way to figure out anything independently, but are not afraid to speak up when help is needed. - You proactively seek to take on assignments and enjoy a wide variety of responsibilities. - You take pride in your work and strive to do things right the first time. - Outlook scheduling is within your comfort zone, and you have a basic familiarity with Excel and PowerPoint. - You are adaptable and thrive in a fast-paced environment where no two days look alike.   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Geographic Responsibility:While this role is based out of our office located in Burlington, MA, you may live anywhere in the U.S. Type of Employment: Internship FLSA Classification (USA Only): Non-Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI-Remote

Overview:   The Database Administrator will Design, develop and maintain database architecture, support client operations through efficient processes, and code initiatives supporting internal and third-party software solutions, delivering excellent products in scope and on time, and meeting current and long-term business needs. Manage a team of motivated, driven, high-energy administrators, and engineers building trust and confidence with team members and business stakeholders. Lead, mentor and coach junior and mid-level database developers and engineers to build a strong team.   What you will do: - Collaborate with the senior leadership and work with the Business to identify cloud-based data technologies that can support business needs. - Support data environments that enable analytics solutions on a variety of big data platforms including assessing the usefulness of new technologies and advocating for their adoption - Manage Disaster Recovery for database technology and participate in Disaster Recovery exercises. - Trusted internal resource, not necessarily client facing, but able to communicate / participate effectively with customers when called upon. - Coaches junior team members; provides training and guidance easily; able to effectively delegate tasks. - Strong team player, excellent interpersonal skills - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII - Schedule, plan, and document installation and testing - Modify existing databases and database implementations or direct programmers and analysts to make changes to optimize performance. - Plan, coordinate and implement database security measures to safeguard information. What you bring: - 5+  years of Experience in database management, data strategy and governance, and database deployment and operations - 3 years of Experience in Azure Cloud Database technologies - Bachelor’s degree in Computer Science, MIS or related disciplines or equivalent work experience - 3+ years of experience managing a team of administrators and engineers that engages in both operations and engineering. - In-depth knowledge and proven experience working with: - Microsoft SQL Server 2008 R2 and 2012 - Microsoft SQL Replication - Azure PaaS Services - Knowledge of Administration, installation, configuration, support, maintenance, trouble shooting, disaster recovery and documentation of the MS SQL Server Management Systems - Responsible for the database storage management and associated log files - Ability to plan and manage monitoring, availability, and associated disaster recovery solutions for the database systems - Strong knowledge of data modeling and data relationship analysis for the large scale of business applications - Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions development tools and technologies.   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Geographic Responsibility:While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. Type of Employment:Full-time, permanent FLSA Classification (USA Only):Exempt Budget/Revenue Responsibility: Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI-Remote

Overview: HealthEdge is looking for a Azure DevOps Engineer. We are an agile and innovative 21st century software company focused on providing next-generation, business-transforming technology products to the healthcare payor market. We enable our customers to radically innovate, drastically reduce costs, and efficiently address the business imperatives of the evolving healthcare economy.   What you will do: - You will work hands on to build our next generation CI/CD platform - Manage, evolve, build CI/CD pipeline - Define Pipeline based on Self Service solutioning - Assist the engineering team on the cloud/OnPrem implementations and best practices. - Troubleshoot and resolve issues in development, test, validation and production environments. - Automate and optimize processes. - Ensure Monitoring & Self-Healing across Engineering tools. - Build and maintain tools availability for deployment, monitoring and operations. - Design and develop solutions to fix identified problems in DevOps environment (utilizing existing tools/processes - Building backlog and developing best practices, tools and process for Continues improvement to avoid human intervention - Make sure that the pipeline is running smoothly - Interact with other teams to get their feedback to introduce feedback loop - Work on Automation Backlog  - Deploy, administer, maintain, and monitoring of AWS/Azure cloud services. - Collaborate with development team to harden, streamline, document, and establish software release processes. - Monitor and track key health and performance metrics of systems and applications. - Continue to improve operational processes for better utilization of underlying cloud/OnPrem resources - Develop and Maintain Dev to Production configuration templates based on the platform using automation tools - Contribute to our Kubernetes cluster deployment system for deploying to on-premise and public cloud providers - Document existing and new OnPrem cloud deployments using playbooks and cloud architecture diagrams. - Automate deployment of new modules, upgrades, and fixes by mimicking production like environment. - Document and own knowledge transfer to Dev, QA, PS & Operations team. -  Monitor and track key health and performance metrics of systems and applications. - Promote a culture of continuous improvement. What you bring: - Bachelor’s degree BE/B Tech or Equivalent experience - 4 – 6+ years of DevOps implementation experience. - Experience in implementing CI/CD automation and code deployment across environments. - Good understanding on AWS/Azure administration including EC2, ECS, S3, RDS, VPC, IAM. - Strong in Linux skills (e.g. RedHat/CentOS). - Managing of Web Servers (Apache/Nginx/HA Proxy/Tomcat), Java applications. - Ability to evaluate system and application logs, error messages, stack traces to quickly identify and solve production problems. - Azure/AWS certification is a plus. - Strong communication skills to interact with Agile team members - Ability to communicate effectively with thoughtfulness and maturity - Expert and knowledgeable on IaaS, PaaS, SaaS models with modern terminology and relevance - Experience with Terraform, Python, NodeJS, Java - Working Experience on Azure / AWS / Docker / Kubernetes / Ansible / VMware - Experience in building and managing a CI/CD environment (Jenkins, Code Pipeline, Atlassian toolset) - Expertise with Azure or AWS Serverless (API Gateway, Lambda, ECS or EKS containers) HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. Type of Employment: Full-time, permanent FLSA Classification (USA Only): Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI-Remote  

    Position Summary: You will be leading agile cross functional software development teams, analyzing, designing and developing products in the healthcare payer market using full-stack cloud native technologies.. This is an opportunity to build upon our market-leading products by building new products for integrating and managing provider data. This hire will have significant experience leading teams and in implementing large-scale, distributed, highly available, enterprise software applications in the cloud. The ideal candidate will be excited about working on new product development, is comfortable pushing the envelope and challenging the status quo, sets high standards for him/herself and the team, and works well with ambiguity.     What you will do: - Prepare software development milestones and sprint plans to achieve project goals - Manage product Scope, Development, Quality and Schedules - Manage all phases of software development lifecycle - Manage stakeholders, communication and risk mitigation - Implement best practices in software development - Manage product/technology innovation, evolution and trade-offs - Leads software developers by example, coaches and evaluates employee performance, sets expectations and goals for department and individual team members, recruits, motivates and trains staff - Leads the work breakdown and product backlog grooming effort   What you bring: - 5+ years of experience building and managing teams - 5+ years of experience designing and implementing large-scale, distributed, highly available, full-stack enterprise software applications - Experience with Java, REST APIs, and React - Experience building applications using Microservices architecture - Experience building cloud native applications on AWS, Azure or GCP - Experience with full DevOps lifecycle (CI, CD and CM), containerization and Kubernetes - Outstanding project management, collaboration and communication skills - Strong analytical skills and ability to get to the root cause of the problem - Bias for action and ability to get the work done. You will lead the team to think creatively and overcome roadblocks to keep the project progressing. - A comfort level with challenging the status quo - Ability to deal with ambiguity - Experience building MVP products - B.S. in computer science or equivalent experience     HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.   Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. Type of Employment: Full-time, permanent Travel%: FLSA Classification (USA Only): Exempt Budget/Revenue Responsibility: Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs.   The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI-Remote

Associate Product Manager (Product Owner) As an Associate Product Manager, you will be primarily responsible for identifying and creating business requirements for software product development at various levels of detail: from high-level business requirements to detailed software product requirements to epics and user stories. You will function as a Product Owner for your assigned Agile/Scrum engineering team(s). A successful candidate will have deep business domain knowledge in the healthcare industry and an established track record of analyzing, specifying, and managing software product requirements in a software product development organization, preferably in the US healthcare or health insurance industry.  You would also possess excellent project management skills, effective communication skills, independent decision-making ability, and motivation to achieve results in a fast-paced environment. Key Responsibilities - Closely work with the customers and/or internal subject matter experts to understand the product vision, strategic product direction, and product roadmap. - Meet with customers and internal stakeholders to understand the business objectives, workflow, and value contained within customer requests. - Research and analyze industry trends and topics that may drive new features within the product. - Quantify and document the business value associated with enhancements to help drive prioritization within the backlog. - Specify and document high-level business requirements including key/relevant non-functional requirements. - Break down business requirements into user stories following Agile/Scrum practices including acceptance criteria, test cases, and non-functional requirements. - Own the prioritized backlog for your assigned scrum/engineering team(s) and lead scrum ceremonies including sprint grooming, planning, sign-off and demos. - Resolve customer and engineering questions and provide clarifications raised by the engineering team during the development process. - Review test plans to ensure that the developed solutions will meet defined requirements. - Assist with the acceptance and demonstration of new product features to internal and external audiences.   Qualifications - 3+ years of successfully working within product management to analyze, define and document software requirements for commercial software product development, preferably with enterprise software. - 2+ years of working in software development organizations that build software or applications for the US healthcare industry (experience with core administrative processing systems/claims processing systems would be an added advantage). - 2+ years of experience working in an Agile/Scrum software development environment. - Bachelor's degree in Engineering (preferably computer science), Math, and/or Science. An MBA from a tier 1 / 2 B-school is an added advantage. - Technical chops and systems thinking expertise to comfortably work with high performing engineering teams. Have strong ability to effectively communicate business requirements to engineers. Basic understanding of data models, system architecture and ability to extract data independently from relational databases and analyze results. - Excellent written and verbal communication skills with the ability to present and articulate complex business and software requirements in a clear and concise manner to stakeholders at various levels of seniority. - Solid inter-personal skills and a collaborative temperament to work effectively across multiple cross-functional teams to build consensus - Excellent organization and project management skills and attention to detail.

Position Overview:   HealthEdge is building out a new program called "The Leading Edge" which is centered around new graduates (i.e May 2023 grads) entering the work force and looking to start their career with support, training and opportunity.  HealthEdge is leading a digitial revolution in Healthcare and it's an exciting time to join us.  As part of the HealthEdge Professional Services team, the Associate Business Consultant is a client-facing role which guides our customers through their implementation of our software. Team members entering the company through this Program are placed on a track which includes extensive product & business consulting curriculum as well as a dedicated mentor to help you grow your career.   Responsibilities include client relationship management, requirements gathering, definition, and system configuration design while working as part of a cohesive project team. The Consulting team supports projects through billable initiatives and works as an advisor to our customers through their implementation from requirements gathering to successful deployment.     *PLEASE NOTE THAT THIS PROGRAM STARTS IN MID-JUNE 2023 AND IS INTENDED FOR MAY 2023 UNDERGRAD STUDENTS   What You Bring:   Successful individuals for this program are passionate about people and healthcare technology and would desire a career at the intersection of where they meet. You would exhibit the following skills and character traits: - 4-year bachelor’s degree with preferred concentration in Healthcare Administration, Business, or similar - Graduating in May 2023 - Prior customer-facing experience and service-oriented nature - Strong ability to work with many people and deadlines in a fast-paced environment - Strong business acumen and ability to be analytical - Strong desire to utilize personality and communication skills to engage & support clients - Strong analytical and problem-solving skills - Strong written and verbal communication skills - High Moral Character – Your natural disposition thinks, feels, and behaves in an ethical manner - Interest in learning about a consulting practice - Understanding revenue generating arm of a Professional Services organization - Exposure to Client software implementations - Learning about strategic relationship management with customers - Basic understanding of HIPPA compliance, PHI and PII  Your Career Path and Impact:   The Leading Edge program focuses on developing graduates of high character, strong business acumen, and raw talent into the Healthcare Business Professionals of the future. - Complete HealthRules product training bootcamp - Complete consulting and industry knowledge training - Gain on-the-job experience with supporting customers during their implementation - Assess the current state of the customer’s environment - Identify and track product gaps - Complete business specification stories including acceptance criteria - Assist in the preparation and delivery of training materials - Work closely to support project members and various project teams - Work closely with stakeholders (i.e. business unit personnel, business experts, other technical staff, vendors, and contractors) to understand and document business and system requirements - Responsible for post implementation support as needed including troubleshooting - Responsible for ensuring unique customer needs are properly translated into business terms and communicated across all applicable domains - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII   Geographic Responsibility: anywhere in the US  Type of Employment: Full-time, permanent Travel%: 25 % travel for collaboration weeks, after year one could go up to 50% FLSA Classification (USA Only): Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent upon company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI-Remote

Overview:  The Sr. Business Analyst role within the Source division of HealthEdgewill report directly to the Manager of Business Analysis and engage withclients, business partnersand colleagues in nearly every segment of the sprint life cycle (Intake, Refinement, Development, QA,and Technical Writing). This important role will help expand our capabilities and streamline our process to allow for better feature implementation and product improvement. Additionally, the Sr. Business Analyst is expected to mentor members of the Business Analysis Center of Excellence via process-improvement subject matter expertise and claims workflow knowledge.     What you will do:  - Engaging both internally and externally to gather, analyze and document requirements of various types, packaging those requirements into usable formats and managing implementation of those requirements throughout the development process.  - Use your time-management, communication and relationship building skills to manage the input, routing, validation and implementation of requests, policy changes, data solutions and/or partnership integration items.  - Using strong analytical, critical thinking and problem-solving skills you will execute other key responsibilities such as:   - Assist scrum team and project managers in task identification and managing of User Stories throughout the SDLC  - Develop comprehensive acceptance criteria for all business requirements   - Implement core Agile methodologies into requirements-validation lifecycle  - Manage each assigned task and hold regular stakeholder meetings to keep all interested parties updated in task progress    - Act as liaison between client operations and sprint delivery teams to escalate project risks, confirm capacity expectations and manage priority shifts  - Communicate sprint-related bandwidth management and the prioritization of work items    What you bring:  - Bachelor’s degree in a business administration, healthcare administration, computer science, or related fields from an accredited college or university   - 5+ years of work experience as a Business Analyst, preferably in a software development or IT consulting environment   - 2+ years of experience in a health care or regulatory environment   - 5+ years of experience in a product development environment with emphasis in the Regulatory Compliance, Requirement Analysis, Planning and Testing phases  - Above average expertise in Microsoft Word, Excel, PowerPoint, and Visio  - Experience with engaging clients on subject matters related to Medicare and/or Medicaid payment policies, data, and software   - You come from a software development background with a unique addition of healthcare administration/medical reimbursement/payment knowledge (claims processing, clinical coding, claims adjudication, contracts management in healthcare).  - We realize that is a bit of a purple unicorn, and if that is you, great, we love unicorns.   - If that is not you, we still want to hear from you if you have product development experience/knowledge and a curiosity for learning new things and willing to take the initiative to absorb as much domain knowledge as possible.  - To succeed in this role, it will be critical that you bring flexibility, initiative, planning, organizing, analytical and strategic problem-solving skills to the table.      Bonus Points:  - Knowledge of Medicare and/or Medicaid reimbursement methodologies (PPS, DRG, APC, RBRVS, etc.)   - Knowledge of CPT/HCPCS, NDC, and ICD coding standards  - Experience with User Acceptance Testing (UAT)  - Base-level understanding of relational database management systems (SQL Server, Oracle, etc.)    - Experience with software project tracking and change management tools (JIRA, Targetprocess, etc.)  - Experience with business intelligence (BI) tools (MicroStrategy, QlikSense, Tableau, Oracle BI)  - Experience with creating user interface (UI) mockups and wireframes  - Exposure to scripting or programming languages    The Source team is part of the larger HealthEdge organization and has a team of engineers, designers, policy analysts, data scientists, and business leaders who believe thoughtful technology can transform the flow of resources in the American healthcare system.We are a small team solving a big problem in a system that affects millions of people every day. Here you will join forces with some of the brightest minds in technology,healthcare,directly influencing our day-to-day decisions. Your Contributions Truly Matter. We are a growing company, so you will be given plenty of creative freedom and the opportunity to thrive– everythingyou do will count. We look forward to hearing from you.    HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.    Geographic Responsibility: While HealthEdgeis located in Burlington, MA you may live anywhere in the U.S.  Type of Employment: Full-time, permanent  FLSA Classification (USA Only): Exempt  Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:   - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  - Work across multiple time zones in a hybrid or remote work environment.  - Long periods of time sitting and/or standing in front of a computer using video technology.  - May require travel dependent on company needs.    The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.    HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.     #LI-Remote 

Overview:  The Network Administrator assists in the maintenance of, and adjustments to,the network as needed ensuring maximum uptime, through monitoring, auditing, and reviewing network performance and security. This role is considered 70% operational, 10% technical and 20% incidental from a day-to-day perspective. Operations are day-to-day activities, supporting users and customers ensuring quality of service. Technical activities are those where underlying service delivery and maintenance activities are required to ensure sustainability of the services provided. 20% being incidental are general activities that may require time spent in either the operational or technical role.      What you will do:  - Assist with the implementation of IT strategy for the organization  - Contribute to the maintenance and administration of computer networks and related computing environments including computer networking hardware, software, applications, and the related configurations  - Help to perform configuration backups and testing of backup restoration  - Assist in disaster recovery testing and scenario planning. Ability to perform when needed in the event of a failure requiring restoration of services  - Help to diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary  - Help plan, coordinate, and implement network security measures to protect data, software, and hardware  - Secure network by contributing to the development of network access, monitoring, control, evaluation, and maintenance of documentation  - Help to diagnose causes of failures and performs corrective or preventive maintenance. When necessary, coordinates service calls to outside vendors, reporting problems and assisting with the repairs  - Assist in monitoring network performance to identify areas of opportunity for efficiency and growth  - Perform other duties as assigned  - Fully applies basic principles, theories, and concepts to job assignments.   - Work, still closely managed, involves limited problem solving, following standardized practices and procedures.   - Typically interfaces with Sr. Developers and Leaders in work group.    What you will bring:  - Bachelor’s Degree in Computer Science or related field  - 3-5 years of related work experience  - Experience in a network administrator role, preferred  - Information Technology experience working with ACL management, LAN/WAN routing and switching, load balancing, and network support  - Experience withVPN connectivity for an enterprise organization (site-to-site and remote client access)   - Sense of ownership and responsibility towards problems and solutions   - Advanced problem-solving skills to identify and resolve complex issues in a timely manner   - Hands-on experience in networking, routing, and switching   - Familiarity with backup and recovery software and methodologies   - Experience in the healthcare industry preferred   - Working knowledge of TCP/IP, IPSEC, SNMP, Syslog, HTTP(S), SSH, DHCP, DNS, RDP, LDAP, ICMP, SMTP protocols  - Sufficient ability to manage Cisco networking devices (IOS knowledge)   - Adequate knowledge in Visio, Word, Excel, or equivalent tools  - Ability to be on-call may be requested to work after hours   - Understanding of network monitoring and auditing tools  - Working knowledge of SSH, Ping, MTR, DNS, Telnet required  - Attention to detail  - Must be able to perform each essential duty satisfactorily   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.    Geographic Responsibility: While HealthEdgeis located in Burlington, MA you may live anywhere in the U.S.  Type of Employment: Full-time, permanent  FLSA Classification (USA Only): Exempt  Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:   - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.   - Work across multiple time zones in a hybrid or remote work environment.  - Long periods of time sitting and/or standing in front of a computer using video technology.  - May require up to 25% regional and occasional international travel.  The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.  HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.  #LI Remote 

The Senior Network Engineer designs, maintains and adjusts the Guiding Care networks to ensure maximum uptime, thorough monitoring, auditing, and the continuous review of network performance and security. This role is considered 40% operational, 40% technical and 20% incidental from a day-to-day perspective. Operations are day-to-day activities, supporting users and customers ensuring quality of service. Technical activities are those where underlying service delivery and maintenance activities are required to ensure sustainability of the services provided. 20% being incidental are general activities that may require time spent in either the operational or technical role.  What you will do:  Manage the implementation of IT Networking strategy for the organization  Lead the maintenance and administration of computer networks and related computing environments including computer networking hardware, software, applications, and the related configurations  Perform configuration backups and testing of backup restoration  Responsible for Network documentation and Network configuration scripting for automated deployment  Responsible for disaster recovery testing and scenario planning. Ability to perform when needed in the event of a failure requiring restoration of services  Oversee the diagnosing, troubleshooting, and resolving of hardware, software, or other network and system problems, and replace defective components when necessary  Responsible for planning, coordinating, and implementing network security measures to protect data, software, and hardware  Responsible for a secure network by developing network access, monitoring, control, evaluation and maintaining documentation  Manage the diagnosing of causes of failures and performs corrective or preventive maintenance  Manage network performance to identify areas of opportunity for efficiency and growth  Deliver client services such as L2L, VPN service and Metro Ethernet where applicable and be able to determine use case with client  Establish and deliver reporting and services regarding health and capacity to the business  Perform other duties as assigned  Fully applies basic principles, theories, and concepts to job assignments.   Exhibits technical and operational proficiency solving highly complex problems.   Contributes to completion and documentation of projects and programs in area of expertise.   May interface with internal and/or external customers.   Mentors and trains other networking and security personnel.  What you bring: Bachelor’s Degree in Computer Science or related field  Master’s Degree preferred  5-7 years of related work experience   Proven experience in a network administrator role   Mastery of LAN/WAN routing and switching, load balancing, and network support  Mastery of VPN connectivity for a complex enterprise   Experience with network security, monitoring auditing and forensic response  Experience with disaster recovery and high availability support   Sense of ownership and responsibility towards problems and solutions   Advanced problem-solving skills to identify and resolve complex issues in a timely manner   Hands-on experience in networking, routing, and switching   Familiarity with backup and recovery software and methodologies   Experience in the healthcare industry preferred   Expert knowledge of TCP/IP, IPSEC, SNMP, Syslog, HTTP(S), SSH, DHCP, DNS, RDP, LDAP, ICMP, SMTP and standard routing protocols  Ability to direct others and lead work  Sufficient ability to manage Cisco networking devices (IOS certification or equivalent)   Sufficient ability to manage Palo-Alto networking devices (certification or equivalent)   Adequate knowledge in Visio, Word, Excel, or equivalent tools  Ability to be on-call may be requested to work after hours   Understanding of network monitoring and auditing tools  Expert knowledge of SSH, Ping, MTR, DNS, Telnet required  Attention to detail  Must be able to perform each essential duty satisfactorily- this requires a dynamic problem-solver who can balance strategic planning and the training of other around routine activities. HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:    The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.    Work across multiple time zones in a hybrid or remote work environment.   Long periods of time sitting and/or standing in front of a computer using video technology. HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.      

Java Engineer HealthEdge is looking for Senior Engineer who is passionate about solving real world business problems to join our team. As a Senior Engineer you will be working on the product from top to bottom, while creating and enhancing capabilities in various modules.  In this role you will be handle performance tuning, address customer issues and be the chief problem solver with plenty of unique assignments within the department. This hire will be a key member involved with design discussions, coding on the backend and will work heavily with the database and J2EE. Who you are: We are looking for an experienced Java developer with background in Service Oriented Architecture (SOA) and enterprise application integration (EAI) concepts and development.  You will be responsible for the design, implementation and development within Java on the WebLogic Application Server platform. You will be involved in all phases of software development including: requirements definition, design, architecture, development, testing, and deployment to bring cutting edge technologies to market. Your Impact: - Implement new product features according to specific requirements while adhering to the highest professional development standards. - Work as a back-end server engineer in an agile development team alongside other developers, PMs and QA engineers and participate in all phases of the development process. - Design & develop application components in Java to maintain existing code and to create new services. - Solve interesting technology and usability challenges on a daily basis. - Ensure applications receive thorough unit, system, and integration testing. - Provide solution support and troubleshooting following deployment. - Promote agile principles and methodology. - Contribute to the future direction and vision of the product suite including new feature development and bug fixes. What You Bring: - A minimum of 4 years' related experience in a commercial software development role - B.E/ M.S - Computer Science - Strong object-oriented programming skills - Hands-on development experience using Java, J2EE, XML, SOAP and SQL - Prior experience with performance optimization and troubleshooting of Java applications - Linux and shell or other Unix scripting languages as well as with Oracle and relational databases, including experience with database installation, administration, and performance tuning - Experience working with application servers - Prior experience with healthcare applications is a plus - Experience in the full software development lifecycle using an Agile development process - Experience working CI, CD and DevOps practices - Strong problem solving and troubleshooting skills - Excellent communication skills Nice to have: - Experience with healthcare applications - Experience with IntelliJ, JUnit or JunitPerf - Experience working with WebLogic application server - Experience working with SOAP web services - Experience with database installation, administration, and performance tuning  

Summary Senior Software Engineer (SQL/DB) will be working with a team of developers and business analysts to develop new products /enhance existing systems in place. To be successful in this role, one must demonstrate their knowledge of critical thinking and problem solving. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Essential Duties and Responsibilities Very good understanding of database Normal forms.   Design Database solution along with the required objects. Develop SQL DB objects as per the design and defined standards. Maintain SQL database schemas and scripts, including views, stored procedures, and triggers.   Solid understanding of indexes, isolation levels, transactions, exception handling.   Identity performance bottlenecks, provide solutions to resolve. Ability handle data migration/upgrades either using custom scripts or ETL packages. Ability to unit test Stored Procedures, User Defined Functions. Create technical documentation such as schema documents, ER diagrams, data flow diagrams. Provide support, guidance and collaborate with Application Developers to implement database design & solution. Ability to analyze the performance issue and able to provider remediations. Strong analytical skills and troubleshooting skills.   Having a good understanding of the OOPS concept will be an added advantage.   Continually evaluate concepts and tools for database transaction, day-to-day operations and make recommendations.   Having knowledge of Redgate tools, Bitbucket like version control system, DevOps concepts will be an added advantage.  Good to have basic knowledge of any of the NoSQL databases.  Excellent communication skills, highly motivated, and self-directed.   Regularly communicate project progress, issues, and risks to the team and managers.  Supervisory Responsibilities Senior Software Engineer is not a supervisory role.  You will revive general instructions on routine work, detailed instructions on new projects or assignments. Education Qualification Bachelor’s or master’s degree in Information Technology, Computer Science, or a related field 5-8 years of related experience. Preferred Skills and Competencies Strong working experience with T-SQL programming, SQL Server and relational databases is a mandatory. Should have strong development experience on SQL Queries, Stored procedures, Functions, Views, Indexes. Should have good development experience on SQL Server SSIS. Should have experience in Stored Proc, User Defined Function’s performance tuning. Should have experience in data migration and upgrade activities. Experience in unit tests - Stored Procedures, User Defined Functions. Should be know the latest features available in SQL Server 2017 and higher versions and should demonstrate the ability to use them as per the need basis.  Should have worked on versioning like Tortoise SVN/Team Foundation Server/GIT/BitBucket Strong background in Software Development Life Cycle required Zeal to work on innovative products and technologies. Ability to work independently as well as small teams. Ability to adapt to fast paced environment and keen in updating with the latest trends.  Location/Travel This position is located at Hyderabad office, India.

Overview   SUMMARY As a Performance Engineer, you will be responsible for ensuring that the technology systems operate efficiently and effectively.  You will analyse and optimize the perofrmance of HealthEdge's Software Applications and Systems.   Position: Software Engineer II (Performance Engineer) Experience Required: 4 to 7 years in JMeter/Load Runner Job Location: Hyderabad   ESSENTIAL DUTIES AND RESPONSIBILITIES - Expertise in Performance Testing tools using JMeter / Performance center - Expertise in Test Planning, Test Estimation, Test Strategy, Workload - Design, Test Cases Design, Test Environment Setup, Test Data Setup, Defect Management & Configuration Management - Execute Benchmark, load, stress, endurance and other non-functional tests. Monitor application logs to determine system behavior - Address all technical issues; facilitate the resolution and necessarily follow up with Development and other cross-functional departments - Analyze the CPU Utilization, Memory usage, Network usage, Garbage Collection and DB Parameters and DB Reports to verify the performance of the applications - Generate performance graphs, session reports and other related documentation required for validation and analysis. Publish results and receive appropriate signoff - Well-versed with Test Plan/Test Report creations - Test Script Creation/Executions - Issue resolutions and support/dependencies management for the performance testing activities. Performance bottleneck identification and resolution recommendations - APM Tools: New Relic or AppDynamics, Datadog  

SUMMARY As a QA Engineer, you will be responsible for test creation and execution for HealthEdge’s state-of-the art enterprise health care technology solutions. Your position will collaborate closely with cross-functional teams consisting of talented Software Developers, Business Analysts, and Project Managers to ensure the highest quality of product delivery and ensure version management.Builds productive internal/external working relationships.   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.   ESSENTIAL DUTIES AND RESPONSIBILITIES - Ability to provide inputs to test plan, test strategies and estimation. - Develop and execute automated test suite using Selenium or Build API Test Suites using Postman. - Test and certify features of a highly scalable software product - Test critical bugs and production issues in a timely manner - Analyze different use-cases/requirements to create test cases - Identify, record, document thoroughly and track bugs - Monitor debugging process results - Ensure test automation suite is up-to-date with application changes - Prioritize tasks, automation and organize resources to meet deadlines - Take ownership of the tasks and update progress - Analyze failed automation tests and report the application issues in the defect management tool - Communicate testing activities and test analysis results effectively in verbal and written format - Report test results to the test Lead   SUPERVISORY RESPONSIBILITIES Quality Assurance Engineer is not a supervisory role. Receives general instructions on routine work, detailed instructions on new projects or assignments. EDUCATION QUALIFICATIONS & SKILLS   - Bachelor’s or master’s degree in Information Technology, Computer Science, or a related field - 3-5 years of related experience. - Demonstrated knowledge of testing best practices, version control practices and defect management practices - Experience in testing SQL Database, and writing SQL Queries - Experience on SDLC and STLC - Understanding of Agile/Scrum methodology and how QA functions within it - Logical and Analytical Skills - Requirements Understanding COMPETENCIES - Analytical Skills - Communication and Presentation skill - Product & Technical Knowledge - Problem Solving - Diligence - Planning and Organizing - Creativity and Innovation - Quality Assurance   LOCATION/TRAVEL   - This position is located at Hyderabad office, India.    

Summary As an Application Security Engineer, you will design, implement and maintain secure software applications.  Your primary responsibility is to identify and mitigate security vulnerabilities in the application to ensure confidentiality, integrity and availability of data.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Essential Duties and Responsibilities - Identify potential security risks and vulnerabilities in software applications by conducting various security assessments such as thread modelling, penetration testing and vulnerability scanning - Design and implement security controls such as access controls, encryption and authentication mechanisms to protect application - Provide guidance and recommendations to developers and project managers on best practices for secure application development and help them understand security requirements. - Review code to identify security vulnerabilities and ensure that code meets security standards Required Skills - Have a background in code development or source code review. - Experience in using tools like Veracode, Acunetix, SonarQube - Understand and recognize common vulnerability types, including SQL/command injection, XSS, CSRF, and SSRF. In-depth knowledge of OWASP Top 10 and CWE Top 25 - Good experience on SAST and DAST - Knowledge on database security testing. - Can lead major security initiatives and drive projects to completion - Have a deep knowledge of key security concepts such as authentication, authorization, encryption, role-based access control, and security by design - Have the ability to explain sophisticated security problems and provide expert advice on secure design practices - Able to understand C#, .NET, SQL, HTML, CSS, JavaScript, PowerShell - Good to have knowledge of HIPAA - Excellent written and verbal communication skills - Sharp analytical abilities and proven design skills Work location is Hyderabad, Telangana

SUMMARY Senior Software Engineer will be working with work independently with little supervision. Works with a team of developers and business analysts to develop new products /enhance existing systems in place. To be successful in this role, one must demonstrate their knowledge of critical thinking and problem solving.   ESSENTIAL DUTIES AND RESPONSIBILITIES - Analyze system/application requirements and contribute to design innovative solutions - Ability to model, analyze and manage large volumes of data. - Be aware of potential blocking, deadlocking and write code to avoid those situations. - Develop user interfaces, databases and client displays. - Design, initiate and handle technical designs and develop complex application features. - Quickly produce well-organized, optimized and documented source code as per set guidelines. - Debug existing source code and polish feature sets. - Contribute to technical design documentation. - Build and execute unit test cases to ensure quality of code. - Test the product in controlled, real situations before going live. - Innovate and develop high-value technology solutions to streamline processes. - Work independently and guide others. - Attention to detail is essential and all tasks must be carried out to the highest standard. SUPERVISORY RESPONSIBILITIES Senior Software Engineer is not a supervisory role.You will receive detailed minimal instruction on day-to-day work, general instructions on new assignments. Basic QUALIFICATION - Bachelor’s or master’s degree in Information Technology, Computer Science or any related field - 5 to 8 years of related experience. SKILLS & COMPETENCIES - Significant experience with Microsoft platform ( NET, MVC, C#, T-SQL) - Working experience in MVC architecture is a must. - Working experience on cloud & cloud technologies – Azure, AWS, Hub, Kafka - Should have worked on HTML 5, Web Services/SOAP, XML, JSON, REST Standards, WCF and Web API’s. - Working experience on client-side technologies like JavaScript, JQuery and any other client-side framework like angular, ReactJS will be an added advantage. - Experience on Azure/AWS cloud application development - Experience in integrating and working with 3rd party tools like AJAX, Kendo etc., - Ability to determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions. - Ability to improve reliability, performance & scalability of existing applications. - Ability to prepare and install solutions by determining and designing system specifications and standards - Experience with SQL Server and relational databases is a mandate - Should have expertise on SQL Queries, Stored procedures, Functions, Views, etc. - Should have worked on versioning like Tortoise SVN/Team Foundation Server/GIT/BitBucket - Zeal to work on innovative products and technologies. - Strong background in Software Development Life Cycle required. - Excellent analytical, troubleshooting, communication, and leadership skills. - Ability to work independently as well as the capability to lead small teams - Ability to adopt to fast-paced environment and keen in updating with the latest trends and functionalities LOCATION/TRAVEL - This position is located at Hyderabad office, India.

Summary The technical manager provides technical direction for the development, design, and systems integration. This position involves guiding technical leads in ensuring the solution design is implemented in a technically sound fashion. This role also reviews the work involved and follows the project through testing and production deployment phases. The technical manager works collaboratively with clients/users/Onsite team, the development team, and various stakeholders within the company to ensure the delivery of all products in an efficient, timely manner. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Essential Duties and Responsibilities Provide technical direction for the design, development, and systems integration right from the definition phase through implementation. Works with product management in prioritization of requests for new and existing product functionality as per client needs and product roadmap. Govern code review, security review, and performance review processes. Ensure release commitments are met with a robust DevOps strategy. Work cross-functionally with internal teams to ensure seamless delivery takes place within the lifecycle of existing products.  Must coach and mentor teams in terms of enhancing their technical strengths Organize and plan process improvements involving quality of deliverables including coding practices, automated unit testing, code review, security, performance, and branching processes. Will be needed to work with clients or client representatives to talk about our technology aspects and ensure that the Scrum Masters have the needed support to walk through technical issues if any. Should be able to work with people from a process and mentoring basis. Easily recognizes system deficiencies and implements effective solutions.  Ideal candidate should have worked in product companies and multiple release cycles which also involved technical solutioning Facilitates team meetings effectively  Holds regular status meetings with the development team and other Senior Managers. Deliver engaging, informative, well-organized presentations to large teams including executive members  Resolves and/or escalates issues in a timely fashion  Understands how to communicate difficult/sensitive information tactfully  Astute cross-cultural awareness and experience in working with international teams (especially US Leadership) Manage the development of the team by ensuring that project tasks are in line with each team member’s career interests when possible  Set and manage performance objectives for the engineering team and inspires the team to attain goals and pursue excellence  Identify opportunities for improvement and makes constructive suggestions for change  Remain at the forefront of emerging industry practices  Experience in HealthCare product development and data standards like HL7, EDI, and CCD will be an added advantage. Supervisory Responsibilities Technical Manager is a supervisory role. You will act independently to determine methods and procedures for new or special assignments. This role is responsible for hiring, performance management, growth, and development of the team. Education Qualification & Skills Bachelor’s or master’s degree in Information Technology, Computer Science, or a related field 12+ years of related experience. Skills & Competencies Experience in leading the development of .NET solutions (Strong .NET skills with MVC, jQuery, Web services/Web API/REST) for enterprise-scale applications. Understands & designs complex databases, and performance scaling concepts and effectively employs different database /application design techniques to ensure they scale. Working experience on cloud & cloud technologies – Azure, AWS, Hub, Kafka Expertise in OOPs, Design Patterns, and Best Practices in SOA Exposure to tools on performance and security as well as code coverage and automated unit testing for MVC/jQuery/WCF services applications Strong delivery capability in an agile development environment. Proven track record of delivering complex enterprise-class products on time and with superior quality Preferred skills: DevOps - SVN, GIT/ BitBucket, Team City/Jenkins, Enterprise Service Bus, API management tools like WSO2, Layer7, stargate, Micro Services/ Caching techniques / ORM, Rules Engines Knowledge Release management, Azure/ Amazon Cloud or FICO will be added advantage. Excellent analytical, troubleshooting, communication, and leadership skills. Ability to lead and coach big teams Effective communication and presentation skills Proven track record of delivering complex enterprise-class products on time and with superior quality Location/Travel This position is located at the Hyderabad office, India.

SUMMARY Software Engineer II will be working with a team of developers and business analysts to develop new products /enhance existing systems in place. To be successful in this role, one must demonstrate their knowledge of critical thinking and problem solving. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.   ESSENTIAL DUTIES AND RESPONSIBILITIES - Develop workable software as per given requirements and technical specifications - Develop user interfaces, databases and client displays. - Able to understand technical design and develop complex application features. - Quickly produce well-organized, optimized and documented source code as per set guidelines. - Debug existing source code and polish feature sets. - Contribute to technical design documentation. - Build and execute unit test cases to ensure quality of code. - Test the product in controlled, real situations before going live. - Innovate and develop high-value technology solutions to streamline processes. - Coordinate with other developers and cross functional teams. - Able to work independently with less supervision. - Attention to detail is essential and all tasks must be carried out to the highest standard. SUPERVISORY RESPONSIBILITIES Software Engineer II is not a supervisory role.  You will revive general instructions on routine work, detailed instructions on new projects or assignments.   EDUCATION QUALIFICATION - Bachelor’s or master’s degree in Information Technology, Computer Science or a related field - 3-5 years of related experience.   PREFERRED SKILLS AND COMPETENCIES - Significant experience with Microsoft platform ( NET, MVC, C#, T-SQL) - Should have worked on HTML 5, Web Services/SOAP, XML, JSON, WCF and Web API’s. - Working experience on client-side technologies like JavaScript, JQuery and any other client-side framework like angular, ReactJS. - Experience in integrating and working with 3rd party tools like AJAX, Kendo etc… - Experience with SQL Server and relational databases is a mandate - Should have development experience on SQL Queries, Stored procedures, Functions, Views, etc.) - Knowledge on entity frameworks is an added advantage. - Experience on OOPS concepts is a must. - Should have worked on versioning like Tortoise SVN/Team Foundation Server/GIT/BitBucket - Strong background in Software Development Life Cycle required - Zeal to work on innovative products and technologies - Ability to work independently as well as small teams - Ability to adapt to fast paced environment and keen in updating with the latest trends.  LOCATION/TRAVEL  - This position is located at Hyderabad office, India.

SUMMARY   The Senior .Net Developer will be working with a team of developers and business analysts to develop new products /enhance existing systems in place. To be successful in this role, one must demonstrate their knowledge of critical thinking and problem solving. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ESSENTIAL DUTIES AND RESPONSIBILITIES - Develop workable software as per given requirements and technical specifications - Develop user APIs, databases , interfaces, and client displays. - Design, initiate and handle technical designs and develop complex application features. - Quickly produce well-organized, optimized and documented source code as per set guidelines. - Debug existing source code and polish feature sets. - Contribute to technical design documentation. - Experience and strong understanding of LINQ. - Build and execute unit and functional test cases and automation to ensure quality of code. - Innovate and develop high-value technology solutions to streamline processes. - Ability to coordinate with developers and cross functional teams. - Work independently when required. - Attention to detail is essential and all tasks must be carried out to the highest standard. EDUCATION QUALIFICATION - Bachelor’s or master’s degree in Information Technology, Computer Science or a related field - 4-9 years of related experience.   PREFERRED SKILLS AND COMPETENCIES - Strong experience with Microsoft platform and related technologies - Experience with HTML 5, Web Services/SOAP, XML, JSON, WCF and Web API’s. - Experience with SQL Server and relational databases - Strong knowledge of TSQL Queries and objects, (Stored procedures, Functions, Views, etc.) - Experience on performance tuning and usage of related tools is an added advantage. - Experience on OOPS concepts. - Working knowledge of versioning tools/utilities like GIT/Tortoise SVN/Team Foundation Server - Strong background in Software Development Life Cycle in an Agile environment - Zeal to work on innovative products and technologies - Ability to work independently as well as small teams - Ability to adapt to fast paced environment and keen in updating with the latest trends.  Additional Technical skills (nice to have) - Working experience in MVC architecture is a must. - Working experience on client-side technologies like JavaScript, JQuery, Angular JS. - Experience in integrating and working with 3rd party tools like AJAX, Kendo etc… - Knowledge on design patterns is an added advantage. - Knowledge on entity frameworks is an added advantage.    

Position Overview:    Healthedge is looking for a Java Developer who is passionate about solving real world business problems to join our team. As a member of the team, you will be working on developing solutions that help our customers integrate with our product suite.  You will be working as a problem solver with plenty of unique assignments within the department. You will be a key member involved with design discussions, coding on the backend and working heavily with the database and J2EE/integration technologies. You will be an experienced Java developer with background in Service Oriented Architecture (SOA) and enterprise application integration (EAI) concepts and development.  You will be responsible for the design, implementation and development within Java, on the WebLogic Application Server platform. You will be involved in all phases of software development including: requirements definition, design, architecture, development, testing, and integration to bring cutting edge technologies to market. HealthEdge provides the only modern, enterprise-class software platform for healthcare payors. Using the patented HealthRules software suite, health plans, health insurance companies, and other payors can finally respond to new business opportunities and market changes in hours, not months or years, while drastically reducing both IT and operational costs. Leveraging an investment of over $125 million, HealthRules is the most modern, scalable, and cost-effective technology in the industry. HealthEdge is the only choice for payors to survive and thrive in the emerging healthcare economy.  Your Impact:   - Work as part of agile team to implement new features according to the requirements while adhering to the best coding development standards - Develop detailed designs and participate in design whiteboarding and creation of solution architecture. - Participate in peer reviews of design and code - Coordinate release management and bug triaging. - Contribute to technical discussions with HealthEdge Customers to find the best possible solutions. - Conduct bug fixing, Implement configuration migration process and other UAT readiness technical task - Perform data loads for UAT readiness and during UAT as requested by the UAT plan - Supports resolution of UAT identified issues and their triage. - Contribute to authoring Implementation Operational Information documentation (for Support team) and companion spreadsheet for feeds - Perform configuration migration process and another PROD readiness technical task - Perform data loads for PROD readiness. - Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII. What You Bring:   - BS/BA in CS or related field. - Excellent analysis, consulting and communication skills. - Previous experience in customer-facing roles on professional services engagements. - Minimum of 3 years of development experience in Java/J2EE technologies. - Hands-on experience with XML, Web Services (SOAP, WSDL, etc.), JMS, and SQL. - Experience in complex data analysis, data migrations, and system integration of software products into complex IT environments - Development experience on the Linux operating system and Weblogic Application Server. - Experience working with integration middleware or enterprise system bus (ESB) technologies such as iWay, Spring or Apache Camel and OSGI containers like Apache Karaf. - Experience with Design Patterns and Enterprise Integration Patterns, including file transfers, messaging, routing, transforming, enriching, etc. - Experience with source control software (Bitbucket), unit testing (JUnit), and build automation/CI (Jenkins). - Experience in the health insurance industry (Payors) preferred. - Experience with agile development methodology such as SCRUM or Kanban. - Travel for this position is typically less than 10 %   HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. Type of Employment: Full-time, permanent FLSA Classification (USA Only): Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check.   HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.   #LI Remote

Qualifications: - Bachelor’s degree BE/B Tech or Equivalent experience Experience: - 2 – 4+ years of DevOps implementation experience. - Desired Skill: - Experience in implementing CI/CD automation and code deployment across environments. - Good understanding on AWS/Azure administration including. - Strong in Linux skills (e.g., RedHat/CentOS). - Managing of Web Servers (Apache/Nginx/HA Proxy/Tomcat), Java applications. - Ability to evaluate system and application logs, error messages, stack traces to quickly identify and solve production problems. - AWS/Azure certification is a plus. - Strong communication skills to interact with Agile team members - Ability to communicate effectively with thoughtfulness and maturity - Expert and knowledgeable on IaaS, PaaS, SaaS models with modern terminology and relevance - Working Experience on AWS / Azure / Docker / Kubernetes / Ansible / VMware - Experience in building and managing a CI/CD environment (Jenkins, Code Pipeline, Atlassian toolset) - Expertise with AWS Serverless (API Gateway, Lambda, ECS or EKS containers)

Position Summary:  Job Description - Gather requirements for business processes, and determine ways to optimize/improve JIRA/Confluence/BitBucket build and configure - Provide support for JIRA and Confluence. - Understanding of JIRA APIs and webhooks, integration with various CI/CD tools. - Work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, and perform testing, installation and configuration of the plug-ins - Utilizes design skills to define JIRA workflows and the related screen schemes for complex and high impact projects - Implement Jira Dashboards, Confluence templates. - Provide access to Users on Jira, Confluence and Bitbucket. - Support and configure JIRA plugins as required - Work on groovy and adaptive script runner plugin. - Generate documentation on workflows and processes implemented in JIRA to support runbooks - Create JIRA projects, queries and reports as required   Requirements - 2-4 years experience in Atlassian tools support and administration. - Experience in Groovy and adaptive Scriptrunner plugin. - Experience and knowledge of Integration of Jira/Confluence and Bitbucket with various DevOps tools. - Good in Shell/Python Scripting. - Good in Atlassian tools REST API and webhooks. - Ability to create complex JIRA workflows, screen schemes, permission schemes, notification schemes. - Should be good in Linux commands. - Understanding of CI/CD tools like Jenkins, Sonar. - Having experience in working with stakeholders on customizing JIRA workflow, integration and reports.