Recruitment Coordinator - Philippines

Position Summary

At HealthEdge we know that our people are our greatest asset. As our company continues to grow, we are looking for a talented TA Coordinator to support us as we build incredible teams and continue to expand our collaborative culture.

The Recruitment Coordinator provides end-to-end coordination and administrative support throughout the recruitment and onboarding process. This role is responsible for class building, candidate follow-ups, pre-employment requirements monitoring, back-end recruitment processing, and maintaining accurate and up-to-date recruitment records.

The ideal candidate is highly organized, detail-oriented, proactive, and comfortable coordinating with candidates and multiple internal departments to ensure candidates move smoothly and efficiently through the hiring and onboarding process.

Key Responsibilities

Recruitment & Candidate Coordination

· Support candidate sourcing activities through job portals, databases, referrals, and other recruitment channels.

· Conduct initial paper screening of candidates based on established hiring requirements.

· Conduct candidate follow-up and keep-warm calls to maintain candidate engagement throughout the recruitment process.

· Coordinate with candidates regarding interview schedules, requirements, offers, onboarding activities, and other recruitment-related concerns.

· Monitor candidate progress and proactively follow up on outstanding action items.

· Assist recruiters in managing candidate pipelines and ensuring timely movement of candidates through the recruitment process.

Class Building & Onboarding

· Lead and support class building activities to ensure hiring targets and onboarding requirements are met.

· Monitor the completion and submission of pre-employment requirements.

· Maintain accurate tracking of candidate requirements and onboarding status.

· Conduct follow-up calls and communications with candidates who have pending or incomplete requirements.

· Coordinate with HR, Operations, Training, Compliance, IT, and other relevant departments to verify the status of candidate onboarding items.

· Escalate delays, issues, or potential risks that may impact a candidate's start date.

· Ensure candidates receive timely updates and clear instructions throughout the onboarding process.

Recruitment Administration & Back-End Processing

· Facilitate back-end recruitment processing, including preparation and coordination of job offers and onboarding documentation.

· Post jobs on LinkedIn and other job sites.

· Support the recruitment team in maintaining accurate and updated job requisition records.

· Ensure job requisition hygiene, including updating candidate statuses, dispositioning candidates, maintaining accurate requisition data, and closing or updating requisitions as appropriate.

· Maintain accurate recruitment trackers, reports, and candidate records.

· Assist in generating recruitment reports and monitoring hiring progress against targets.

· Ensure all recruitment documentation and records are complete, accurate, and properly maintained.

Candidate Experience

· Maintain professional and timely communication with candidates throughout the recruitment and onboarding process.

· Build positive relationships with candidates through regular follow-ups and engagement.

· Identify potential candidate drop-off risks and proactively address concerns.

· Help ensure a smooth and positive candidate experience from application through onboarding.

Qualifications & Skills

· Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field preferred.

· At least 1 year of Experience in recruitment coordination, talent acquisition, HR administration, or a similar role.

· Strong organizational and administrative skills with exceptional attention to detail.

· Strong follow-up and coordination skills.

· Comfortable communicating with candidates through phone, email, chat, and virtual platforms.

· Ability to coordinate effectively with multiple departments and stakeholders.

· Proficient in Microsoft Excel, including maintaining trackers, sorting/filtering data, and basic reporting.

· Proficient in Microsoft Outlook, Microsoft Teams, Word, PowerPoint, and other Microsoft Office applications.

· Ability to manage multiple priorities and deadlines in a fast-paced recruitment environment.

· Strong problem-solving and communication skills.

· Proactive, dependable, and able to work with minimal supervision.

· Experience supporting high-volume or contact center recruitment is an advantage.

Key Competencies

· Attention to Detail

· Organization & Time Management

· Follow-through & Accountability

· Candidate Engagement

· Communication & Coordination

· Data Accuracy & Reporting

· Problem Solving

· Teamwork & Stakeholder Management

· Adaptability in a Fast-Paced Environment

Success Measures

The Recruitment Coordinator will be successful in the role by consistently demonstrating:

· Timely and accurate completion of candidate and onboarding trackers.

· High completion rate of pre-employment requirements before target start dates.

· Effective follow-up and reduced candidate drop-off during the recruitment and onboarding process.

· Accurate and timely class building.

· Clean and updated job requisitions and candidate records.

· Timely processing of job offers and other recruitment documentation.

· Strong coordination and responsiveness to candidates and internal stakeholders.