Role Overview 

HealthEdge® offers AI-powered operational infrastructure for health insurance companies, guaranteeing an enduring financial edge in an increasingly competitive market. We're experiencing strong market momentum, with a growing number of health plans choosing HealthEdge to modernize their operations and compete more effectively. As we expand, we're investing in the people who power that growth, making this a pivotal moment to join us and shape the future of healthcare technology. Learn more at HealthEdge.com.

We are seeking a highly effective senior program leader to drive our Enterprise Reporting Transformation. This leader will be responsible for the development and delivery of an enterprise performance dashboard, customer commitment and health reporting, and scorecards for our biggest customer opportunities. This leader will also own the strategic direction and end-to-end development of the data lake and enterprise reporting infrastructure, partnering closely with stakeholders across operations, product, and technology who will be building this capability. This role may also support other Transformation Initiatives over time related to reporting or more broadly, such as building customer advocacy, implementation excellence, etc.  

This role demands strong cross-functional leadership — success will come from the ability to bring together teams across operations, product, sales, advisory, and customer success—aligning priorities, driving execution, and delivering against target outcomes. The ideal candidate thrives in complex environments, builds alignment across diverse stakeholders, and delivers large-scale transformation through disciplined program management. This role will also require working with senior management to shape the strategic plans and objectives for the initiatives described above, make final decisions on implementation plans, and be accountable for outcomes that have a critical impact on HealthEdge’s reporting capabilities. 

Key Responsibilities 

• Lead Enterprise Reporting Transformation Initiatives 

• Define and drive the roadmap for a unified enterprise reporting framework 

• Translate strategic objectives into clear, actionable plans  

• Engage with cross-functional stakeholders to deliver on plans and ensure we are delivering impact to all parts of the business  

• Work with senior management to help shape strategic plans and objectives for the enterprise reporting function, and make final decisions on implementation approach and prioritization 

• Enterprise Reporting & Data Lake Development  

• Serve as product owner for the three core reporting tools: the enterprise dashboard, customer commitment and health reporting, and big whale customer scorecards 

• Own the design and oversee the development of the reporting end-to-end, with support from tech and product resources 

• Own the development of the data lake and enterprise reporting infrastructure end-to-end, partnering with stakeholders across operations, product, and technology who will be developing this capability 

• Establish and own reporting on the status, progress, and impact of enterprise transformation initiatives 

• Develop standardized views for leadership that provide clear visibility into milestones, risks, dependencies, and outcomes 

• Drive Cross-Functional Alignment 

• Partner closely with operations, product, technology, sales, advisory, and customer success teams 

• Build alignment on reporting priorities, definitions, and success metrics 

• Act as the central coordination point across functions to ensure consistency and cohesion 

• Interact regularly with senior management, executives, and key stakeholders, raising critical updates and risks and reconciling multiple stakeholder views to drive business results 

• Prioritization & Governance 

• Establish a structured approach to evaluating and prioritizing reporting initiatives 

• Balance competing demands while maintaining focus on enterprise value 

• Implement governance mechanisms to ensure standardization and accountability, enforcing a single source of truth for every metric across the business 

• Execution Excellence 

• Lead end-to-end execution of reporting transformation initiatives, from planning through delivery 

• Manage interdependencies, risks, and trade-offs across multiple workstreams 

• Ensure timely delivery with a strong focus on quality, scalability, and reliability 

• Escalate risks early and propose resolutions  

• Drive Standardization & Simplification 

• Reduce fragmentation by promoting a single, consistent approach to reporting 

• Align stakeholders on common definitions, metrics, and reporting practices 

• Change Management & Adoption 

• Champion adoption of the unified reporting approach across the organization 

• Drive communication, engagement, and behavioral change to embed new ways of working 

• Provide Functional & People Leadership 

• Direct the activities of the enterprise reporting function, including matrixed and cross-functional teams, through team and functional leads 

• Own resourcing decisions for the function, ensuring alignment with broader Transformation Office 

Qualifications & Experience 

• 8+ years of experience in program management, transformation, or operational leadership roles 

• Proven track record of leading complex, cross-functional initiatives in matrixed organizations 

• Strong experience working across business, product, and technology teams 

• Demonstrated ability to influence senior stakeholders and drive alignment without direct authority 

• Experience in environments with competing priorities and high levels of ambiguity 

• Experience operating at a director level or equivalent scope, participating in senior leadership strategic planning and making final decisions on complex, loosely defined problems with critical, long-term impact on the business 

• Demonstrated experience establishing and managing executive-level reporting for large-scale initiatives is a strong plus  

• Familiarity with healthcare payer, health plan, or health IT environments is a plus 

• Experience owning or co-owning data platforms, data lakes, or enterprise data infrastructure, partnering with technology and product teams on architecture, build, and scalability is a plus but not required (close partnership with Product and Tech teams will provide this expertise) 

Key Skills 

• Exceptional program and project management capabilities 

• Stakeholder management and executive communication 

• Ability to translate strategy into execution 

• Strong prioritization and decision-making skills 

• Change management and organizational influence 

• Analytical thinking to define KPIs linked to strategic priorities  

• Data literacy and comfort partnering with BI and analytics teams on dashboard design, KPI definition, and reporting standards 

• Data architecture and infrastructure acumen, with experience partnering with technology teams to design and scale data lake and platform solutions is a plus  

What Success Looks Like 

• A scalable data lake and enterprise reporting infrastructure delivered in partnership with operations, product, and technology stakeholders, providing a reliable foundation for enterprise reporting  

• A clearly defined, delivered, and actively adopted enterprise dashboard, customer commitment and health tracker, and customer scorecards — in use by senior leadership within the first 6 months 

• Reporting used to drive leadership discussions and provides insight to make decisions and deliver on customer needs  

• Strong alignment across operations, product, sales, advisory, and customer success teams 

• Improved consistency and reliability in reporting outputs, with data integrity in terms of definition and measurement approach  

• Streamlined prioritization and faster execution of reporting initiatives 

• Sustainable governance model supporting long-term scalability 

Geographic Responsibility:  Remote, US

Type of Employment: Full-time, permanent 

FLSA Classification (USA Only): Exempt 

Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  

• The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  

• Work across multiple time zones in a hybrid or remote work environment. 

• Long periods of time sitting and/or standing in front of a computer using video technology. 

• May require travel dependent on company needs. 

The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check. 

HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. 

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**The annual US base salary range for this position is $215,000 to $233,000. This salary range may cover multiple career levels at HealthEdge. Final compensation will be determined during the interview process and is based on a combination of factors including, but not limited to, your skills, experience, qualifications and education.