Overview:
The Contracts Analyst is a support role within Sales that analyzes contracts by pulling together key information from these documents into a variety of consumable formats. The utilization of technologies, e.g. AI (Claude), Clause Manager (within Summize), creating CSV files, and manipulating the data into various repositories will be crucial. The role also works on contract template updates, proposal updates, reviewing data on contract requests, learning of HealthProof products and services, and learning aspects of contract development and negotiation, and other duties as assigned. This person thinks with a global/organizational mindset and ensures we deliver solutions that will work in the growing and fast-paced needs of a recently merged organization. This position has regular interaction with sales representatives, Marketing, Customer Service, RFP/Proposal, Finance, Technology, teams and other subject matter experts throughout the organization.
Job Responsibilities:
- Work with HealthEdge and HealthProof contracts to pull out key information into various stating formats to upload into SalesForce or analytical databases to support correct reporting of company information.
- Assist with the developing and updating of Statement of Work templates for both Healthproof and HealthEdge and helping to test and upload into Summize.
- Inventory HealthProof’s historical contract library by reviewing past agreements either manually, or with the use of Clause Manager , to organize key details for easy reference.
- Help establish and maintain processes and templates for SaaS and BPaaS Deal Reviews, assist with organizing meetings and documenting results.
- Assist in the development and maintain a repository of templates, standard language, product collateral and other resources, in coordination with marketing and product management teams.
- Collaborate with Marketing, Product Management, Pricing, Sales Operations, and other internal contributors and subject matter experts across HealthEdge’s software and service areas to ensure document content is complete and accurate. Take directions to update content and templates.
- Support impromptu sales initiatives and projects to assemble company information from contract and reporting databases.
- Capture customer requirements and facilitate development/packaging of data/information.
- Demonstrates a basic understanding of all HealthEdge’s, contracts, products and services.
- Assign and track action items for subject matter experts.
- Answers ad hoc requests for information in support of sales efforts.
- Identify opportunities for improvement with implementation of AI strategies with responses and updates to the database.
- Acts on departmental tactics, designed to execute strategic corporate sales objectives
- Demonstrates ability to work efficiently under conditions of multiple deadlines and changing priorities to produce a detailed volume of high-quality material.
- Routinely privy to sensitive material, including establishing and maintaining confidential files. Coordinate departmental projects from implementation through completion.
- Works with best practices that support a positive work environment.
- Strong communication, organizational, and interpersonal skills; attention to detail a must.
- Must be a highly motivated, have lots of energy, and be able to learn and work independently.
Qualifications:
- Four-year college degree from an accredited institution.
- In the healthcare sales, software and services space, specifically in the areas of core administration, pricing & editing and care management.
- Using technology and other tools to develop solutions from a set of criteria.
- Ability to work independently and remotely.
- Good team player and effectively work across teams.
- Must be able to work extended hours and days, as needed, to meet deadlines.
- Demonstrated ability to work under tight deadlines with minimum supervision.
- Good time management and organizational skills.
- Good team player and ability to work cross functionally within all levels of the organization.
- Typing skills and knowledgeable in the use of desktop tools, e.g. Outlook, Word, Excel, MS Teams.
- Good understanding of AI/Claude, DB query tools, and other technical office applications (e.g. CSV files)
Geographic Responsibility: While HealthEdge headquarters are in Boston MA, you may live anywhere in the U.S.
Type of Employment: Full-time, permanent
Travel%: Variable; ~5%
FLSA Classification (USA Only): Non Exempt
Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
- Work across multiple time zones in a hybrid or remote work environment.
- Long periods of time sitting and/or standing in front of a computer using video technology.
The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check.
HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.
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**The annual US base salary range for this position is $49,000 to $53,000. This salary range may cover multiple career levels at HealthEdge. Final compensation will be determined during the interview process and is based on a combination of factors including, but not limited to, your skills, experience, qualifications and education.