Position Overview:   

The Release Coordinator will oversee the planning, coordination, and execution of application releases within HealthEdge. The Release Coordinator will collaborate with cross-functional teams to ensure the timely and successful launch of applications, manage release schedules, assist with continuous improvement for end-to-end release processes, and communicate release status to stakeholders. They will review the application releases throughout their life cycle and identify any issues that would impact operational readiness of the application. 

About Technology Team: 

Our Technology Team is a dynamic group of innovators reshaping the future of healthcare technology. This team thrives on collaboration, bringing together top talent from diverse backgrounds to create scalable, secure, and cutting-edge platforms. With expertise in cloud infrastructure, AI, and user experience design, they enable transformation for healthcare health plan solutions. Beyond technical excellence, the HealthEdge Technology Team is passionate about empowering clients. They prioritize transparency, thoughtful resource allocation, and a commitment to seamless experiences. Guided by visionary leadership and a deep enthusiasm for innovation, this group is redefining what’s possible in healthcare technology. 

Your Impact: 

• Collaborate with product managers, development teams, quality assurance, and other stakeholders to plan and coordinate application releases. 

• Develop and maintain release schedules, including milestone dates, deliverables, and dependencies. 

• Coordinate release activities, including scheduling meetings, preparing release documentation, and tracking action items. 

• Communicate release status, risks, and issues to stakeholders, including senior leadership, product teams, and other relevant parties. 

• Facilitate release readiness reviews and post-release retrospectives to identify areas for improvement and best practices. 

• Ensure adherence to release management processes and standards, including change control procedures and version control. 

• Coordinate with external vendors or partners as needed to support release activities or integrate third-party components. 

• Provide support and guidance to teams on release management best practices, tools, and techniques. 

• Continuously monitor and evaluate release processes and tools to identify opportunities for automation, efficiency improvements, and scalability. 

• Serve as a point of contact for release-related inquiries and escalations, providing timely responses and resolution of issues. 

• Maintain Release Management artifact repositories. 

• Coordinate all FastFix/Hotfix release requests, obtaining approvals and managing deployment dates.  

What You Bring:  

• Three (3) or more years’ experience in release management, project coordination, or similar roles in a SaaS environment. 

• Experience with release management tools and automation frameworks 

• Minimum high school diploma required, Associate’s or higher-level degree preferred  

• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities simultaneously 

• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels. 

• Proficiency in project management tools, such as JIRA, Confluence, Trello, or Asana, and familiarity with version control systems (e.g., Git). 

• Knowledge of software development lifecycle (SDLC) methodologies, agile principles, and release management best practices. 

• Ability to thrive in a dynamic and fast-paced environment, with a proactive and solution-oriented mindset. 

• Ability to independently problem solve and reach resolutions to issues and the ability to remain calm under pressure. 

• Commitment to continuous learning and professional development in the field of release management and software delivery. 

Geographic Responsibility: While this role is based out of our office in Burlington, MA, you may live anywhere in the U.S. 

Type of Employment: Full-time, permanent 

FLSA Classification (USA Only): Exempt 

Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  

• The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 

• Work across multiple time zones in a hybrid or remote work environment. 

• Long periods of time sitting and/or standing in front of a computer using video technology. 

• May require travel dependent on company needs. 
   

The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check. 

HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. 

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