Position Overview: 
Our company is seeking an experienced Network Engineer to provide day-to-day support of our Azure-based network infrastructure. This includes configuring, maintaining, and monitoring firewalls, as well as a small on-premises switching and routing equipment footprint. You will be expected to take ownership of tasks and follow through to ensure complete and accurate resolution. Additionally, you will participate in planning, testing, and executing Disaster Recovery (DR) and Business Continuity Planning (BCP) plans. Supporting compliance efforts such as HiTrust and SOC 2 will also be part of your responsibilities. 

The Product: 

With Source, we’re changing the industry narrative, providing a more holistic approach to payment integrity that focuses on comprehensive reimbursement, agile editing, and integrated analytics. Our interoperable, cloud-based solution is modular to meet a health plan’s needs today and extensible to grow with their organization over time—bringing disparate parts of a payer’s organization together for improved accuracy and insights. The Source platform offers the ability for clients to unlock transformation at the reimbursement, payment integrity, and enterprise level. Our Reimbursement Transformation features Medicare and Medicaid content coupled with flexible contract configuration capabilities for Commercial lines of business. Payment Integrity Transformation includes rich editing libraries with history-based capabilities, easy development of customized edits, and improved transparency to reduce vendor dependency and increase control. As a complete solution, clients can achieve Enterprise Transformation, where root-cause issues are identified and addressed upstream, and all aspects of claims operations are centralized for comprehensive business intelligence. The complete suite of solutions from HealthEdge delivers a digital foundation for payers specifically designed to fuel a digital transformation, reduce costs, and improve both clinical outcomes and the member experience. 

Your Impact: 

• Analyze the capacity needs for the network infrastructure. 

• Participate in technology roadmap tracking and provide recommendations as needed. Review the current environment, detect critical deficiencies, and recommend solutions for improvement. 

• Configure, install, upgrade, and maintain appliances that support the network infrastructure environment, including DNS, Firewalls and Routers. 

• Manage Palo Alto Firewalls, Cloudflare DNS, Azure Network Security Groups, and Azure User Defined Routes. 

• Assist with security assessments and due diligence for all third-party vendors, solutions, and systems (existing and future) to ensure compliance with company policies and procedures, HiTrust, and SOC 2 compliance. 

• Design, coordinate, and execute OS network hardening to support network penetration testing. 

• Coordinate with Information Security and business groups to assess, implement, monitor, and communicate IT-related security risks and hazards for network, equipment, infrastructure, and non-product-related items. 

• Use network/application performance management tools to troubleshoot, analyze, test, and provide recommended solutions for performance problems associated with the company’s Azure network infrastructure. 

• Solve complex information technology problems in a constantly changing environment. Stay abreast of new technologies, understand how they impact company products and systems, and recommend changes to systems to reduce or mitigate risks. 

• Reprioritize tasks on short notice as issues arise; identify and communicate impacts of changes. 

• Perform other duties as assigned. 

What You Bring: 

• Detailed understanding of proxy and firewalls, web application firewalls, and load balancers. 

• 3 years of experience working with Cisco and Dell equipment, or equivalent router technology, with a detailed understanding of VLANs, Spanning Tree, and IP routing protocols. 

• 3 years of experience managing Palo Alto firewalls. 

• 3 years of experience managing Cloudflare. 

• Experience with server operating systems and networks. 

• Experience working with Azure Kubernetes Service (AKS), its related networking components, and integrating AKS with Azure networking services. 

• Exceptional organizational skills to prioritize work and balance services and project tasks. 

• Strong analytical and problem-solving skills. 

• Ability to reprioritize tasks on short notice and identify and communicate impacts of changes. 

• Experience delivering highly complex technical support to customers, internal systems, and others using effective techniques and methodologies. 

• 2 years of experience with application/network/OS and vulnerability remediation. 

• Extensive experience with Azure cloud networking. 

HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. 

Geographic Responsibility: Remote but ideal candidate would live within the driving distance to our Alexandria, VA office to occasionally service our small on-premise network equipment. Frequency would be approximately around once every 2 months.

Type of Employment: Full-time, permanent 

FLSA Classification (USA Only): Exempt 

Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  

• The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  

• Work across multiple time zones in a hybrid or remote work environment. 

• Long periods of time sitting and/or standing in front of a computer using video technology. 

• May require travel dependent on company needs. 

The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check. 

HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. 

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