HealthEdge

Environment Manager

Job Locations US-Remote
ID 2022-1557
Category
Information Technology
Position Type
Full-Time

Overview

Environment Manager


 


The Environment Manager will work closely with the Application Engineering team, Product Engineering team, Professional Services, and Customer to institute best practices with regard to managing customer’s environments and deploying new releases in the environments. The ideal candidate will have several years working with Health Plans and SaaS delivery model. 


 


Required Skills and Qualifications:



  • 5+ years of experience working with SaaS platform within a Health Plan 

  • 2+ years customer facing experience documenting environment changes for releases/deployments.

  • 3+ years software implementation experience with environment configuration and application migration.

  • Excellent customer facing and communication skills.

  • Bachelor’s degree (or equivalent years of experience) in Computer Science or Computer Engineering.


Your Impact:



  • Oversee HealthRules Payor application environments management strategies for HealthEdge’s clients: documenting environments portfolio, environment management, deployment, and promotion processes.

  • Create and maintain a detailed deployment schedule in collaboration with various stakeholders.

  • Maintain deep understanding of product ecosystem and its interdependencies, and leverage various tools available for environment management & stability.

  • Manage and standardize programs to meet the release/deployment and quality criteria with a focus on standardization & repeatability in a continuous improvement environment. 

  • Document system state: configuration, architecture diagrams, data, workload patterns, and track changes in these through the test and promotion processes.

  • Lead the effort on cross-functional collaboration with TechOps, Product, Professional Services, and Dedicated Teams.

  • Build consensus and lead decision making through nebulous problems.

  • Create solutions to challenges and make informed recommendations to ensure uninterrupted business and high-quality service to customer.

  • Act as a gatekeeper, ensuring that all cross-functional teams sign off on the release before each promotion to production.

  • Identify & manage risks and clearly communicate them to project stakeholders while proposing solutions.

  • Effectively communicate required delivery dates, deployment pipelines, and releases for project activities.

  • Be involved in code deployments, data base synchronization, and DevOps best practices.

  • Manage and maintain environments in a known good state and enforce proper environment management practices.


 


Working Conditions



  • Extended working hours may be required as business needs dictate.

  • Prolonged hours of sitting/standing using computer based technologies.

  • Role may require working across multiple time zones.

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